Lexmark MX-B427W Manuel utilisateur

DIGITAL MULTIFUNCTIONAL

SYSTEM

MX-B427W

User's Guide

November 2021

Machine type:

7019

Model:

4bH

Contents

Safety information........................................................................................ 6

Conventions.......................................................................................................................................................... 6

Product statements............................................................................................................................................. 6

Learn about the printer................................................................................ 9

Printer conﬁguration............................................................................................................................................9

Using the control panel.................................................................................................................................... 10

Customizing the home screen........................................................................................................................10

Changing the language of the keyboard on the display......................................................................... 10

Understanding the status of the indicator light...........................................................................................11

Selecting paper....................................................................................................................................................11

Set up, install, and conﬁgure..................................................................... 17

Selecting a location for the printer.................................................................................................................17

Attaching cables................................................................................................................................................. 18

Installing optional trays..................................................................................................................................... 19

Setting up the printer to fax.............................................................................................................................19

Conﬁguring the e‑mail SMTP settings......................................................................................................... 26

Loading paper and specialty media............................................................................................................. 34

Installing and updating software, drivers, and ﬁrmware......................................................................... 37

Networking..........................................................................................................................................................40

Printing the Menu Settings Page...................................................................................................................43

Secure the printer.......................................................................................44

Locating the security slot.................................................................................................................................44

Erasing printer memory....................................................................................................................................44

Restoring factory default settings................................................................................................................. 44

Statement of Volatility...................................................................................................................................... 45

Print.............................................................................................................. 46

Printing from a computer.................................................................................................................................46

Printing from a mobile device........................................................................................................................ 46

Printing from a ﬂash drive................................................................................................................................47

Supported ﬂash drives and ﬁle types.......................................................................................................... 48

Conﬁguring conﬁdential jobs......................................................................................................................... 48

Contents 2

Printing conﬁdential and other held jobs....................................................................................................49

Printing a font sample list................................................................................................................................50

Placing separator sheets between copies................................................................................................. 50

Canceling a print job........................................................................................................................................ 50

Adjusting toner darkness................................................................................................................................50

Copy.............................................................................................................. 51

Using the automatic document feeder and scanner glass..................................................................... 51

Making copies..................................................................................................................................................... 51

Copying photos.................................................................................................................................................. 51

Copying on letterhead..................................................................................................................................... 52

Copying on both sides of the paper............................................................................................................ 52

Reducing or enlarging copies........................................................................................................................52

Collating copies................................................................................................................................................. 52

Copying multiple pages onto a single sheet............................................................................................. 52

Copying cards.................................................................................................................................................... 53

Creating a copy shortcut................................................................................................................................. 53

E-mail............................................................................................................54

Using the automatic document feeder and scanner glass.................................................................... 54

Sending an e-mail..............................................................................................................................................54

Creating an e-mail shortcut............................................................................................................................ 55

Fax................................................................................................................ 56

Using the automatic document feeder and scanner glass.................................................................... 56

Sending a fax......................................................................................................................................................56

Scheduling a fax................................................................................................................................................ 57

Creating a fax destination shortcut...............................................................................................................57

Changing the fax resolution........................................................................................................................... 57

Adjusting the fax darkness..............................................................................................................................57

Printing a fax log................................................................................................................................................58

Blocking junk faxes...........................................................................................................................................58

Holding a fax.......................................................................................................................................................58

Forwarding a fax................................................................................................................................................58

Scan..............................................................................................................59

Using the automatic document feeder and scanner glass.................................................................... 59

Contents 3

Scanning to a computer.................................................................................................................................. 59

Creating an FTP shortcut................................................................................................................................ 60

Scanning to an FTP server using a shortcut.............................................................................................. 60

Creating a network folder shortcut................................................................................................................61

Scanning to a network folder using a shortcut...........................................................................................61

Scanning to a ﬂash drive.................................................................................................................................62

Use printer menus...................................................................................... 63

Menu map............................................................................................................................................................63

Device...................................................................................................................................................................64

Print....................................................................................................................................................................... 74

Paper.................................................................................................................................................................... 80

Copy......................................................................................................................................................................82

Fax.........................................................................................................................................................................84

E-mail..................................................................................................................................................................... 91

FTP........................................................................................................................................................................ 94

USB Drive............................................................................................................................................................ 96

Network/Ports.................................................................................................................................................... 99

Security.................................................................................................................................................................111

Reports.................................................................................................................................................................115

Troubleshooting................................................................................................................................................ 116

Maintain the printer................................................................................... 117

Checking the status of parts and supplies................................................................................................. 117

Conﬁguring supply notiﬁcations....................................................................................................................117

Setting up e‑mail alerts....................................................................................................................................117

Viewing reports................................................................................................................................................. 117

Ordering parts and supplies.......................................................................................................................... 118

Replacing parts and supplies.........................................................................................................................118

Cleaning printer parts...................................................................................................................................... 131

Saving energy and paper...............................................................................................................................137

Moving the printer to another location.......................................................................................................137

Shipping the printer.........................................................................................................................................138

Troubleshoot a problem...........................................................................139

Printing problems.............................................................................................................................................139

The printer is not responding....................................................................................................................... 159

Contents 4

Unable to read ﬂash drive.............................................................................................................................160

Enabling the USB port....................................................................................................................................160

Network connection problems......................................................................................................................161

Issues with supplies........................................................................................................................................ 163

Clearing jams.................................................................................................................................................... 163

Paper feed problems.......................................................................................................................................179

Faxing problems................................................................................................................................................181

Scanning problems..........................................................................................................................................185

Contacting your dealer...................................................................................................................................189

Notices........................................................................................................190

Index.......................................................................................................... 204

Contents 5

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,

multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily

overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer

performance.

CAUTION—POTENTIAL INJURY: Do not use this product with an inline surge protector. The use of a

surge protection device may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network. For users in Australia, the cord must be approved by the Australian Communications and Media

Authority.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near

water or wet locations.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

Safety information 6

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power

cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects

such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect

the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet

before inspecting it.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external

connections (such as Ethernet and telephone system connections) are properly installed in their marked

plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a

lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require

two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Make sure that all doors and trays are closed.

•Turn o the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

•If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same

time.

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

•Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information

on supported conﬁgurations, contact the place where you purchased the printer.

Safety information 7

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this

label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or

performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous

radiation exposure.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.

There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,

or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions

and local regulations.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc

manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer

is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

SAVE THESE INSTRUCTIONS.

Safety information 8

Learn about the printer

Printer conﬁguration

1Automatic document feeder (ADF)

2ADF tray

3ADF bin

4Control panel

5Standard bin

6Multipurpose feeder

7Standard 250‑sheet tray

8Optional 550‑sheet tray

Learn about the printer 9

Using the control panel

Control panel part Function

1Display •View printer messages and supply status.

•Set up and operate the printer.

2Power button Turn on or turn o the printer.

Note: To turn o the printer, press and hold the power button for ﬁve seconds.

3Home button Go to the home screen.

4Back button Return to the previous screen.

5Start button Start a job, depending on which mode is selected.

6Indicator light Check the status of the printer.

Customizing the home screen

1From the control panel, touch Settings > Device > Visible Home Screen Icons.

2Select the icons that you want to appear on the home screen.

3Apply the changes.

Changing the language of the keyboard on the display

Note: You can only change the language of the keyboard in printer tasks that require alphanumeric input

such as e‑mail or scan.

1Touch the input ﬁeld.

2On the keyboard, touch and hold the language key.

3Select a language.

Learn about the printer 10

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