KVH Industries TracPhone V11 Manuel utilisateur

KVH Industries, Inc.

TracPhone®V11

Installation Guide

TracPhone V11 Installation Guide

mini-VSAT Broadbandsm System with CommBox-ACU

KVH, TracPhone, CommBox, and the unique light-colored dome with dark contrasting baseplate are trademarks of KVH Industries, Inc.

mini-VSAT Broadband is a service mark of KVH Industries, Inc. All other trademarks are property of their respective companies.

The information in this document is subject to change without notice. No company shall be liable for errors contained herein.

This guide explains how to install the TracPhone V11 mini-VSAT Broadband satellite

communications system. Operation instructions are provided in the Quick Start Guide.

Installation Steps

CAUTION - RF Radiation Hazard

Who Should Install the System?

To ensure a safe and effective installation, only a KVH-certified technician should install the

TracPhone system. To find a technician near you, visit www.kvh.com/wheretogetservice.

Technical Support

1. Inspect Parts and Get Tools ................. 3

2. Plan the Antenna Installation .............. 4

3. Plan the Belowdecks Installation ........ 6

4. Prepare the Belowdecks Units............. 7

5. Prepare the Antenna Site.................... 10

6. Prepare the Antenna Cables .............. 11

7. Rig and Hoist the Antenna................. 14

8. Wire the Antenna ................................ 15

9. Mount the Antenna ............................. 18

10. Prepare the Data Cable ....................... 20

11. Wire the Belowdecks Equipment.......22

12. Connect Power......................................24

13. Turn On the System .............................26

14. Update the System Software...............27

15. Customize the Web Interface..............28

16. Set Up No-Transmit Zones .................29

17. Test the System .....................................31

18. Connect Vessel Computers .................32

19. Connect Vessel Phones & Options.....34

20. Educate the Customer..........................35

The antenna transmits radio frequency

(RF) energy that is potentially harmful.

While the system is powered on, make

sure everyone stays more than 42 feet

(13 m) away from the antenna. As

shown in the illustration, this distance

increases to 101 feet (31 m) if a person

is more than 6.5 ft (2 m) above the

plane of the antenna’s base. No hazard

exists directly below the antenna.

North/South America, Australia:

Phone: 1 866 701-7103 (U.S. only)

Phone: +1 401 851-3806

E-mail: [email protected]

Europe, Middle East, Asia, Africa:

Phone: +45 45 160 180

E-mail: [email protected]

42 ft (13 m)

-24°

6.5 ft (2 m)

101 ft (31 m)

CE Declaration of Conformity

The undersigned of this letter declares that the following equipment complies with the

specifications of EC directive 1999/5/EC Radio & Telecommunications Terminal Equipment.

Equipment Included in this Declaration

TracPhone V11 system, consisting of:

• 02-1982-XX1TracPhone V11 Antenna

• 02-1875-02 TracPhone CommBox-ACU

• 19-0773 TracPhone Modem

1The part number is followed by two alphanumeric characters which designate non-performance-

affecting customer-specific branding.

Equipment Applicability

The TracPhone V11 system provides broadband Internet connectivity between a ship and any

destination in the world. The equipment is not intended for SOLAS applications.

Declaration and Certification

The TracPhone V11 system complies with the following harmonized standards under the

R&TTE Directive 1999/5/EC:

Manufacturer

KVH Industries, Inc.

50 Enterprise Center

Middletown, RI 02842-5279 USA

Rick Jones, Director of Corporate Quality Date

Essential Requirement Applied Standard(s)

Article 3.1(a) Health & Safety EN60950-1:2006 + A1:2009

EN60950-22:2006

Article 3.1(b) EMC EN 301 843-1 v1.2.1:2004-06,

EN 301 843-6 V1.1.1:2006-01,

EN61000-3-2:2006,

EN61000-3-3:1995, A1:2001 & A2:2005

EN60945:2002

Article 3.2 Spectrum Efficiency EN302 340 V1.1.1:2006-04

EN301 447 V1.1.1:2007-08

Before you begin, follow these steps to make sure

you have everything you need for installation.

a. Unpack the box and ensure it contains

everything shown in Figure 1 and on the

Kitpack Contents List. Save the packaging.

b. Carefully examine all of the supplied parts to

ensure nothing was damaged in shipment.

c. Gather all of the following tools and

materials that you will need:

• Flat-head and Phillips-head screwdrivers

• Electric drill and 5/8" (16 mm) bit

• 3.75" (95 mm) hole saw (for cable access

hole, if needed)

•5/32"hexkey

• 7/16" open-end torque wrench set to

20 in.-lbs (2.25 N-m)

• 1/2" open-end wrench

• 3/4" socket/ratchet or wrench

• 1/4" socket/ratchet or nut driver

• 7/16" socket/ratchet or nut driver

• 3/4" socket/torque ratchet capable of

settings between 35 and 40 ft-lbs (47 and

54 N-m) of torque

• Light hammer and center punch

•Adhesivetape

• Eye protection

•Shoptowels

• Silicone sealant, self-vulcanizing tape, or

equivalent

•Two75RF coax cables, “F” connectors,

and termination tools (see page 11)

• Power cable (see page 13)

• Heat gun (for heat shrink)

• Wire stripper/terminal crimper

• Forehead light

Radome

Antenna

(KVH part #02-1982-01)

Baseplate

CommBox-ACU

(KVH part #02-1875-02)

Modem

(KVH part #19-0773)

Service Hatch (x2)

Figure 1: TracPhone V11 System Components

• NMEA 0183 talker and interface cable (see

page 22)

• Isolation transformer, if required (see page 24)

• Utility knife

•Flushcutters

• File

• Ruler or tape measure

•Voltmeter

• Laptop PC with the latest TracPhone V11

CommBox-ACU/antenna software (.kvh) and

modem configuration files (.sscf/.sed)

downloaded from the KVH Partner Portal

(www.kvh.com/partners)

Inspect Parts and Get Tools

Before you begin, consider the following antenna

installation guidelines.

Choose a Suitable Mounting Surface

• Make sure the mounting surface is wide

enough to accommodate the antenna’s base

(see Figure 2).

• Make sure the mounting surface is flat, level

(within ±1º), rigid enough to withstand heavy

vibration, and strong enough to support the

antenna. The antenna weighs 240 lbs (109 kg),

excluding cables.

• Select a location that is as close as possible to

the intersection of the vessel’s centerline and

midships.

• If available, install the antenna on a platform

or pedestal, rather than on a deck, and ensure

the diameter of the mounting surface matches

the diameter of the antenna’s base (19.01"

(48.29 cm)). Both service hatches should be

fully accessible for installation and service.

• Avoid placing the antenna near any magnetic

compasses or other onboard antennas to

prevent potential interference.

Prevent RF Radiation Exposure

Select a location that is well above any areas

accessible to passengers and crew to reduce the

risk of RF radiation exposure. (See page 1 for an

illustration of the hazard area.)

If mounting the antenna near an accessible area is

unavoidable, you may configure one or two no-

transmit zones to prevent transmissions in

hazardous directions. (See “Set Up No-Transmit

Zones” on page 29 for details.)

57.28"

(145.50 cm)

19.01"

(48.29 cm)

Ø51.30"

(130.31 cm)

9.74"

(24.74 cm)

9.74"

(24.74 cm)

Mounting Hole

4x Ø0.63" (1.59 cm)

Ø13.78"

(35.00 cm) Cable Connectors

(cable cover not shown)

Service

Hatch

Side View

Bottom View

Service

Hatch

FWD

Figure 2: Antenna Dimensions

Plan the Antenna Installation

Minimize Satellite Blockage

The antenna requires a clear view of the sky to

transmit and receive satellite signals (see

Figure 3). The fewer obstructions, the better the

system will perform.

Avoid RF Interference

Although many variables determine the exact

distance required between the antenna and

radar/high-power radio transmitters, including

transmitter beam properties and the reflective

properties of nearby surfaces, consider the

following general guidelines when selecting a

safe antenna location:

• Mount the antenna as far away as possible

from the radar and any high-power radio

transmitters.

• The minimum distance between the antenna

and the radar varies depending on the power

level of the radar and the vertical separation

you maintain between them. Using the

guidelines provided in Figure 4, mount the

antenna at least the minimum distance away

from the radar.

Blocked!

Antenna

Vessel Platform

-24° to 119°

Look Angle

Mast

Figure 3: Blockage from Obstruction

RF emissions from radars and high-power

radio transmitters may damage the antenna

or impair its performance if it’s improperly

positioned within the beam path.

IMPORTANT!

Figure 4: Minimum Distances from Radar

* Not permitted

Radar

Type

Radar

Power

Min. distance (d) at ±xxº

vertical separation

15º 40º 60º

X-band Up to

50 KW

3 ft

(0.9 m)

3 ft

(0.9 m)

3 ft

(0.9 m)

S-band Up to

10 KW

N/P* 6.6 ft

(2 m)

6.6 ft

(2 m)

30 KW N/P* N/P* 9.8 ft

(3 m)

50 KW N/P* N/P* 16.4 ft

(5 m)

+xx°

Antenna

-xx°

Radar

Continued Plan the Antenna Installation

Before you begin, consider the following

installation guidelines for the belowdecks units.

• Select a mounting location in a dry, well-

ventilated area belowdecks away from any

heat sources or salt spray.

• Be sure the front panels will be easily

accessible to the user.

• Leave enough room at the rear panels to

accommodate the connecting cables.

• You have three options for mounting the

belowdecks equipment:

Option 1 - In the optional case

Option 2 - In an onboard equipment rack

Option 3 - To a horizontal surface

NOTE: The CommBox-ACU and modem are sized to

fit a standard 19" (482.6 mm) rack, occupying 3U of

space.

• To use the supplied data cable, the

CommBox-ACU must be located close

enough to the antenna to allow a 100 ft (30 m)

cable run between them. However, you can

order a longer data cable, if necessary:

150 ft (45 m): KVH part no. 32-1157-0150

300 ft (90 m): KVH part no. 32-1157-0300.

• Be sure the location provides adequate Wi-Fi

reception. Do not install it in an area

surrounded by metal or near any electrical

devices that emit RF noise.

Side View

Front View

19.00"

(48.26 cm)

16.75"

(42.55 cm)

2.63"

(6.68 cm)

18.31"

(46.51 cm)

1.75"

(4.45 cm)

11.18"

(28.40 cm)

16.31"

(41.43 cm)

1.30"

(3.30 cm)

4.90"

(12.45 cm)

4 x ø.25"

(0.64 cm)

Strain-Relief Bracket

(Modem Only)

Top View

0.44"

(1.12 cm)

Figure 5: CommBox-ACU or Modem Dimensions (Identical)

20.5"

(52.1 cm)

11.3"

(28.7 cm)

20.5"

(52.1 cm)

Figure 6: Case Dimensions

Plan the Belowdecks Installation

If you plan to use the optional case, follow these

steps to assemble the case.

a. Remove the four M4 screws securing the rear

cover to the case. Discard the rear cover.

b. Attach the top cover to the case using four

M4 x 12 mm screws (see Figure 7). Attach the

bottom cover and the two mounting brackets

using four M4 x 16 mm screws.

c. Attach the four plastic feet to the bottom

cover (see Figure 7).

d. At the front of the case, insert eight cage nuts

into the following locations on the frame

(four on each side) (see Figure 7): no. 2, no. 5,

no. 9, and no. 12.

e. At the back of the case, insert four cage nuts

into the following locations on the frame (two

on each side): no. 1 and no. 3.

f. Remove the four #6-32 screws and washers

securing the two retaining straps to the sides

of the modem. Do not remove the top screws

securing the straps to the CommBox-ACU.

g. Attach the supplied strain-relief bracket to

the retaining straps and modem using the

screws and washers you removed in Step f

(see Figure 8).

h. At the top 3U section of the case, insert the

CommBox-ACU/modem assembly and

secure the front mounting brackets to the case

using four M6 screws and washers (see

Figure 9).

i. Secure the back of the CommBox-ACU to the

back of the case using the two supplied “Z”

brackets. Attach the brackets to the case

frame using four M6 screws and washers.

Attach the brackets to the rear panel of the

CommBox-ACU using four #6-32 screws and

washers (see Figure 9).

j. At the bottom 3U section of the case, attach

the supplied blank panel using four M6

screws and washers (see Figure 9).

k. Once you have completed all system wiring,

mount the case to the vessel using fasteners

appropriate for the mounting surface.

M4 x 16 mm Screw (x4)

Mounting Bracket (x2)

Top Cover

Bottom Cover

M4 x 12 mm Screw (x4)

Plastic Foot (x4)

Figure 7: Assembling the Case

#6 Washer (x4)

#6-32 Screw (x4)

Strain-Relief

Bracket

Tie-Wrap

Holes (x42)

Retaining

Strap (x2)

CommBox-ACU

Modem

Figure 8: Attaching the Strain-Relief Bracket

M6 Screw (x4)

Plastic Washer (x4)

#6 Washer (x4)

#6-32 Screw (x4)

“Z” Bracket (x2)

Cage Nut (x4)

Attach to Case

Attach to CommBox-AC

M6 Screw (x8)

Plastic Washer (x8)

Cage Nut (x8)

Blank Panel

CommBox-ACU

and Modem

Case

Figure 9: Securing the CommBox-ACU/Modem in the Case

Prepare the Belowdecks Units

Case Mount

If you plan to use an existing equipment rack,

follow these steps to secure the equipment in the

rack.

a. Remove the four #6-32 screws and washers

securing the two retaining straps to the sides

of the modem. Do not remove the top screws

securing the straps to the CommBox-ACU.

b. Attach the supplied strain-relief bracket to

the retaining straps and modem using the

screws and washers you removed in Step a

(see Figure 10).

c. Insert the CommBox-ACU/modem assembly

into the rack and secure the front mounting

brackets to the rack using four M6 screws and

washers (see Figure 11).

#6 Washer (x4)

#6-32 Screw (x4)

Strain-Relief

Bracket

Tie-Wrap

Holes (x42)

Retaining

Strap (x2)

CommBox-ACU

Modem

Figure 10: Attaching the Strain-Relief Bracket

M6 Screw (x4)

Plastic Washer (x4)

CommBox-ACU

Modem

Attach to Rack

Figure 11: Securing the CommBox-ACU/Modem in the Rack

Prepare the Belowdecks Units

Rack Mount

If you plan to mount the CommBox-ACU and

modem to a horizontal surface, without using the

optional case or an equipment rack, follow these

steps to attach the strain-relief bracket and “L”

mounting brackets.

a. Remove the four #6-32 screws and washers

securing the two retaining straps to the sides

of the modem. Do not remove the top screws

securing the straps to the CommBox-ACU.

b. Attach the strain-relief bracket to the

retaining straps and the modem using the

screws and washers you removed in Step a

(see Figure 12).

c. Attach the supplied “L” mounting brackets to

the sides of the modem using four #6-32

screws and washers (see Figure 13).

d. Once you have completed all system wiring,

mount the modem/CommBox-ACU

assembly to the vessel using fasteners

appropriate for the mounting surface.

#6 Washer (x4)

#6-32 Screw (x4)

Strain-Relief

Bracket

Tie-Wrap

Holes (x42)

Retaining

Strap (x2)

CommBox-ACU

Modem

Figure 12: Attaching the Strain-Relief Bracket

Figure 13: Attaching the Mounting Brackets

#6 Washer (x4)

#6-32 Screw (x4)

Bracket (x2)

CommBox-ACU

Modem

Ø.156" (Ø3.96 mm)

Mounting Hole (x4)

Prepare the Belowdecks Units

Horizontal Surface Mount

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