Konftel Konftel 300 Supplément

Avaya Solution & Interoperability Test Lab

Application Notes for Konftel 300 Conference Unit with

Avaya Communication Manager - Issue 1.0

Abstract

These Application Notes document compliance testing the Konftel 300 conference unit with

Avaya IP and digital telephones controlled by Avaya Communication Manager. The Konftel

300 attaches to the analog port of an Avaya Media Gateway and enables meeting or

conference participants to simultaneously participate in a telephone conversation.

Information in these Application Notes has been obtained through DevConnect compliance

testing and additional technical discussions. Testing was conducted via the DevConnect

Program at the Avaya Solution and Interoperability Test Lab.

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1. Introduction

The purpose of these Application Notes is to illustrate how the Konftel 300 conference unit can

be used within a telephone system consisting of Avaya IP and digital telephones controlled by

Avaya Communication Manager. The Konftel 300 conference unit attaches to the analog port of

an Avaya Media Gateway, and contains a microphone and loudspeaker, which effectively

extends the range from which the telephone can be used to include an area of 30 square meters.

Placed within a conference room, the Konftel unit enables all of the participants in the room to

take part in a telephone conversation. The unit also performs echo cancellation to avoid

feedback problems that might otherwise occur.

This document details the configuration used for compliance testing with Konftel 300 with

Avaya Communication Manager. The diagram below depicts the configuration used for

compliance testing.

Avaya G350 Media Gateway

Avaya S8300 Server

Konftel 300

Avaya 4620

IP Telephone

Avaya 2420

Digital Telephone Avaya 9640

IP Telephone

analog

digital LAN LAN

PSTN

Figure 1: Test Configuration

The configuration that was used for testing consists of an Avaya G350 Media Gateway, and an

Avaya S8300 Server. The Avaya telephones and the Konftel 300 were located at physically

separate locations to ensure that sound from the test location could not be heard other than via

the telephone connection.

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The Konftel 300 has a keypad/display, as shown in Figure 2.

Off-Hook / Flash

On-Hook

Hold

Line Mode

Figure 2: Konftel 300 Keypad /Display

The “Hold” key alternately blocks/unblocks audio signals in both directions, but the Konftel 300

does not send an indication to Avaya Communication Manager that the “hold” key has been

depressed. Consequently, the “hold” key cannot be used to initiate transfer/conference

operations. The “off-hook/flash” key must be used for this purpose, in the same manner as the

“flash” key is used for Avaya analog telephones: when the Konftel is in the “off hook” state,

depression of the “off-hook/flash” key causes the Konftel 300 to send a “flash” signal to Avaya

Communication Manager.

The following table contains additional information about each of the telephone endpoints

depicted in the System Configuration diagram:

Phone Ext PSTN Number Endpoint

A 30201 069 9073 9887 30201 Konftel 300

B 38001 Avaya 2420

C 30094 Avaya 9640 IP

D 38002 Avaya 4620 IP

E 069 7505 6174 PSTN telephone

30000 AUDIX

Table 1: Extensions Used for Testing

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2. Equipment and Software Validated

The following equipment and software were used for the sample configuration:

Equipment Software Version

Avaya S8300 Server /

Communication Manager 5.0 (R015x.00.0.825.4)

Avaya G350 Media Gateway 27.26.0

Avaya G350 Analog Interface HW06 / FW089

Avaya MM712AP DCP HW05 / FW009

Avaya 2410 Digital Telephone 5.0

Avaya 4620 SIP Telephone 2.2.2

Avaya 9640 H.323 Telephone 1.5

Avaya IA 770 INTUITY AUDIX N5.0-12.0

Konftel 300 1.8.469 EU

Table 2: Version Numbers of Equipment and Software

3. Configuration

3.1. Configuration of the Avaya S8300 Media Server

The configuration and verification operations illustrated in this section were performed using the

Avaya Communication Manager System Administration Terminal (SAT).

Although the Avaya IA 770 INTUITY AUDIX voicemail system was used for testing, the

configuration of this component is outside the scope of this document.

The configuration of the Avaya Communication Manager interface to the PSTN is outside the

scope of this document.

3.1.1. Configure Dial Plan

Use the change dialplan analysis command to specify that dialed strings which begin with “3”

are extensions. The “*7” entry is used by the feature codes described in Table 5.

change dialplan analysis Page 1 of 12

DIAL PLAN ANALYSIS TABLE

Percent Full: 1

Dialed Total Call Dialed Total Call Dialed Total Call

String Length Type String Length Type String Length Type

3 5 ext

*7 4 fac

Figure 3: Dialplan Analysis Form

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3.1.2. Configure Interface to Konftel

Use the add station <x> command to allocate a station for Konftel 300 where <x> is the

extension for the Konftel unit as shown in Table 1.

Parameter Usage

Type Enter the station type for an analog telephone.

Port Enter the designation for the port interface on the Avaya Media

Gateway to which the unit is attached.

Name Enter the name of the user which is to be associated with the phone.

Table 3: Configuration Konftel Station

add station 30201 Page 1 of 4

STATION

Extension: 30201 Lock Messages? n BCC: 0

Type: 2500 Security Code: TN: 1

Port: 001V702 Coverage Path 1: COR: 1

Name: konftel Coverage Path 2: COS: 1

Hunt-to Station: Tests? y

STATION OPTIONS

XOIP Endpoint type: auto Time of Day Lock Table:

Loss Group: 1 Message Waiting Indicator: none

Off Premises Station? n

Survivable COR: internal

Survivable Trunk Dest? y

Figure 4: Konftel Station Form

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3.1.3. Configure Avaya Stations

Use the add station <x> command to allocate a stations for Avaya Telephones where <x> is the

extension for the each of the units as shown in Table 1.

Parameter Usage

Type Enter the type of station to be configured.

Name Enter the name of the user which is to be associated with the phone.

Security Code Enter a security code, which the telephone can use for authorization.

Table 4: Configuration Konftel Station

add station 1 Page 1 of 5

STATION

Extension: 38001 Lock Messages? n BCC: 0

Type: 4610 Security Code: XXXXX TN: 1

Port: S00009 Coverage Path 1: 99 COR: 1

Name: extn 38001 Coverage Path 2: COS: 1

Hunt-to Station:

STATION OPTIONS

Time of Day Lock Table:

Loss Group: 19 Personalized Ringing Pattern: 1

Message Lamp Ext: 38001

Speakerphone: 2-way Mute Button Enabled? y

Display Language: english

Survivable GK Node Name:

Survivable COR: internal Media Complex Ext:

Survivable Trunk Dest? y IP SoftPhone? n

Customizable Labels? y

Figure 5: Konftel Station Form

3.1.4. Configure Access to Extended Features

Use the change feature-access-codes command to assign unused feature codes to those features

used by the Konftel 300 as shown in the following Table 5. Note the “*7” entry for the dial plan

shown in Figure 3 is used by these entries.

Parameter Usage

Last number dialed

Access Code (p. 2) This is required to allow the Konftel to redial the last number.

Send All Calls

Activation (p. 3) This is required to activate coverage.

Send All Calls

Deactivation (p. 3) This is required to deactivate coverage.

Table 5: Parameters for the Feature Access Codes

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change feature-access-codes Page 2 of 5

FEATURE ACCESS CODE (FAC)

Contact Closure Pulse Code: *726

Data Origination Access Code: *727

Data Privacy Access Code: *728

Directed Call Pickup Access Code: *729

Directed Group Call Pickup Access Code: *730

Emergency Access to Attendant Access Code: *731

EC500 Self-Administration Access Code: *732

Enhanced EC500 Activation: *733 Deactivation: *734

Enterprise Mobility User Activation: *735 Deactivation: *736

Extended Call Fwd Activate Busy D/A *737 All: *738 Deactivation: *739

Extended Group Call Pickup Access Code:

Facility Test Calls Access Code: *741

Flash Access Code: *742

Group Control Restrict Activation: *743 Deactivation: *744

Hunt Group Busy Activation: *745 Deactivation: *746

ISDN Access Code:

Last Number Dialed Access Code: *748

Leave Word Calling Message Retrieval Lock: *749

Leave Word Calling Message Retrieval Unlock: *750

Figure 6: Feature Access Code Form, Page 2

change feature-access-codes Page 3 of 5

FEATURE ACCESS CODE (FAC)

Leave Word Calling Send A Message: *751

Leave Word Calling Cancel A Message: *752

Limit Number of Concurrent Calls Activation: *753 Deactivation: *754

Malicious Call Trace Activation: Deactivation:

Meet-me Conference Access Code Change: *757

PASTE (Display PBX data on Phone) Access Code: *758

Personal Station Access (PSA) Associate Code: Dissociate Code:

Per Call CPN Blocking Code Access Code: *761

Per Call CPN Unblocking Code Access Code: *762

Priority Calling Access Code: *763

Program Access Code: *764

Refresh Terminal Parameters Access Code: *765

Remote Send All Calls Activation: *766 Deactivation: *767

Self Station Display Activation:

Send All Calls Activation: *769 Deactivation: *770

Station Firmware Download Access Code: *771

Figure 7: Feature Access Codes Form, Page 3

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3.2. Configuration of the Konftel units

The Konftel 300, as shown in Figure 2, can be configured via its keypad.

Use the “Line Mode” key to select “ANALOGUE” mode.

Testing with Avaya Communication Manager was done with a flash value of 60ms. The Konftel

300 flash duration can be configured via its keypad via the following sequence:

Press the “Menu” key

Push the “down” key to select “SETTINGS”

Push the “OK” key

Push the “down” key repeatedly to select “FLASH/R”

Push the “OK” key

Push the “up” and “down” keys as required to select the desired flash time value (60ms –

600ms)

Push the “OK” key to select the desired flash time

Push the “MENU” key to exit the menu

4. Verification Steps

Use the Konftel 300 to make a call to another extension. Verify that both parties can hear

each other well.

Verify that the Konftel 300 can initiate transfer and conference operations using its

“flash” key.

Verify that the keypad keys on the Konftel 300 can be used to navigate the menu of a

voice mail system or other service.

Verify that Konftel 300 can redial numbers using the “Last Number Dialed” access

code”.

Verify that Konftel 300 can activate/deactivate voicemail coverage via the “Send All

Calls Activation/Deactivation” access codes.

5. Support

Support for Konftel products is available at

Web-based support: http://www.konftel.com/

Email: [email protected]

International help desk: +46 90706489

North American help: +1 866-606-4728

6. Conclusion

The Konftel 300 conference unit can be attached to the analog port of an Avaya Media Gateway

to enable all those present in a room to participate in a telephone conversation. The configuration

described in these Application Notes has been successfully compliance tested.

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7. Additional References

This section references documentation relevant to these Application Notes. The Avaya product

documentation is available at http://support.avaya.com.

[1] Administrator Guide for Avaya Communication Manager, January 2008, Issue 4.0,

Document Number 03-300509.

[2] Feature Description and Implementation for Avaya Communication Manager, January

2008, Issue 6, Document Number 555-245-205.

[3] User Guide Konftel 300 (English), available at www.konftel.se.

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Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and ™

are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the

property of their respective owners. The information provided in these Application Notes is

subject to change without notice. The configurations, technical data, and recommendations

provided in these Application Notes are believed to be accurate and dependable, but are

presented without express or implied warranty. Users are responsible for their application of any

products specified in these Application Notes.

Please e-mail any questions or comments pertaining to these Application Notes along with the

full title name and filename, located in the lower right corner, directly to the Avaya DevConnect

Program at [email protected].

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