Johnson Controls IQ Panel Manuel utilisateur

We hope you enjoy your new IQ Panel security and smart home platform. It will serve as the

“brain” of your home for many years to come. With it you can control your lights, locks,

thermostat, security and much more.

You won’t need a manual to operate your IQ Panel, but you can use this guide to learn more

about the features of this amazing new device. We hope it will add to your home’s decor and

make your home smarter and more energy efﬁcient!

SECURITY&

SMARTHOME

Document: IQP23-8–18

Revised on: 09/29/2020

Software Version: 2.5.3

IQ PANEL USER GUIDE

GETTING STARTED

Start by connecting your power. (Note: If your panel has been professionally installed, skip this page

Plug in the power connector

Route the wire behind the

retainer clip

Insert the wire into the

strain-relief

Now put on your cover and attach the table stand.

Place the top of the cover onto

the panel’s back plate

Push the cover down until it

snaps in place

Insert the table stand into the

mounting holes and push

upward until it snaps into place

Plug in your panel, power it on

Plug in the power supply

provided with your panel

Push and hold the standby

button on the side of the panel

for 3 seconds

Once the panel powers up, the

home screen will appear.

USING YOUR SYSTEM: BASICS

Swipe down to

access settings

Touch an icon to

view its contents

Swipe left/right

to change pages

Swipe a page away

when you are done

Navigation

Move from page to page

and access information on

each page using ﬁnger

touches, swipes, and

scrolling.

Scroll up/down to reveal

additional content on a page

Dismiss

To dismiss a pop up when

you are done, swipe left or

right to dismiss.

USING YOUR SYSTEM: MESSAGE CENTER

Contact

Easy access to your provider’s contact information, including phone

number, email, and website.

Video Tutorials

Watch videos to help you understand your system and service better.

To watch a video, touch a thumbnail. Video will begin playing

automatically.

Video controls appear on screen, To exit, touch the “back” button.

Alerts/Alarms

Alerts and alarms from your system like low battery alerts, alarms, and

power failures.

To dismiss, touch the circle to the left of the message and touch “OK” to

remove it from your message center.

You can also remove all messages at once by touching “Acknowledge All”

11/11/20

Message Center

Access your message center by touching the icon in the upper right corner. Once its open you’ll

see three sections: Contact, Video Tutorials, Alerts/Alarms, and Messages.

(Note: This icon may appear different than shown, depending on your provider’s settings)

Messages

Messages from your provider will also appear here.

To dismiss, touch the circle to the left of the message and touch “OK” to

remove it from your message center.

You can also remove all messages at once by touching “Acknowledge All”

USING YOUR SYSTEM: EMERGENCY PANIC

Emergency Panic

If you have a police, ﬁre, or medical emergency and your system is not armed or a sensor has not been triggered, you

can send a manual emergency panic by touching the icon in the bottom right corner and selecting the type of

emergency you are experiencing. (Note: based on your location, not all options may appear or be available to you.)

Two-Way Voice

If your provider offers Two-Way Voice

service you’ll be able to speak to the

monitoring agent from the speakers and

microphone built right into your panel.

There’s a

stranger in my

backyard!

To send a police or emergency panic

without sounding the siren, using the

“Silent Alarm” at the bottom of the screen

Alarm Types

Canceling an Emergency Panic

To cancel an emergency panic, touch the

“cancel” button and enter a valid user code.

Cancel

Police: When touched it triggers the “Police”

siren pattern and sends a police emergency

signal to your provider’s monitoring station.

Fire: When touched it triggers the “Fire” siren

pattern and sends a ﬁre emergency signal to

your provider’s monitoring station.

Emergency: When touched it triggers the

“Emergency” siren pattern and sends an

emergency signal to your provider’s

monitoring station.

Sensor status:

USING YOUR SYSTEM: ARMING

Arming Options

Quickly choose from “stay” or “away”

Touch to access

arming options

Sensor List

Open or active sensors

appear in a scrollable list

on the right. Touch the

icons in the upper right

corner to switch your

view to either “Active”

or “All” sensors.

Open

Closed

Active

Idle

Unreachable

Tampered

Synchronizing

See add’l options by touching

the “>>” icon on the right

Additional Arming Options

Select these options before choosing your arming type

Arming Stay

Arms doors and windows only

Arming Away

Arms doors, windows and motions

Additional Options

View additional arming options by touching the “>>”

icon on the right side.

Bypass

Touch the circle next to a sensor to bypass it during

the arming sequence

Exit Sounds

The panel beeps as the timer counts down. Silence

these beeps before you choose the arming type.

Entry Delay

The panel will give you time to disarm once a “delay

door” has been opened. Turn this off with a touch.

USING YOUR SYSTEM: DISARMING

Touch to disarm

panel manually

Disarming your System

When your system is armed, there are multiple ways to disarm:

Disarming Manually

To manually disarm your panel, touch the icon in the center of the

screen. You will be prompted to enter a valid code. Failure to

enter a valid code with the time required will trigger the alarm.

When someone manually disarms the panel the built in

camera will take a photo and save it on the camera page

along with the date, time, and name of the user.

Disarming Remotely

To remotely disarm your panel, login to your mobile app and touch

the “disarm” icon.

Disarming Automatically

You can connect your smartphone using Bluetooth and it will

automatically disarm your IQ Panel from an “Armed Away” state when it

comes within range. To connect a phone, follow the steps shown.

*You can connect up to ﬁve (5) smartphones for

touchless disarming. You may need to enable this

setting in your Bluetooth settings.

Bluetooth

Touchless

Disarming

Step 1:

Swipe down to

access settings

tray

Step 2:

Touch “SETTINGS”

Step 4:

Enter your code

Step 5:

Touch “BLUETOOTH DEVICES”

Step 3:

Touch “ADVANCED SETTINGS”

Pair

Step 7:

Touch “ADD DEVICE” The panel

will begin searching for new

devices in range (It may take up

to 60 seconds)

Step 9:

Touch “Pair”

Step 10:

When the messages appear on your

phone and IQ Panel, ensure the numbers

match and touch “Pair” on each.

Bluetooth Pairing Request

“IQ-Panel” would like to pair

with your phone. Confirm that

the code “12345” is shown on

the “IQ-Panel”.

Cancel

Pair

BLUETOOTH PAIRING REQUEST

CANCEL

PAIR

Device: My Phone

Pairing Code: 12345

Step 6:

Put your Bluetooth device in “pairing”

mode.

Step 8:

Select your device from the list

Download the

Alarm.com app

in the App store

or Google Play

Note: Remote disarming has not been evaluated by UL/cUL

ALARM EVENTS

Alarms

If the alarm is triggered the IQ Panel will sound

the siren and display a red alarm screen.

Police

When the system is armed and the

alarm is tripped or you touch the

“Police” emergency button the alarm

sounds with the “Intrusion” siren and

then activates the Two-Way Voice

microphone and speaker, if available.

Fire

When a Smoke or Carbon Monoxide

detector is triggered or someone

taps the “Fire” panic on the IQ Panel

the alarm sounds with the “Fire”

siren and then activates the Two-

Way Voice microphone and speaker,

if available.

Emergency

When you press an IQ Pendant or

trigger an emergency signal from the

IQ Panel, the alarm sounds with the

“Emergency” siren and then activates

the Two-Way Voice microphone and

speaker.

Speakers are located on each side of the panel

Microphones are located on the bottom of the panel

Two Way Voice

The built in microphones on the bottom of the

panel and the Two-Way Voice speaker on the

side of the panel activate after a connection to

the monitoring station has been made.

If your provider offers monitoring service, the

panel will automatically contact your monitoring

center using the dual path LTE and Wi-Fi

connection.

To disarm, touch the screen and enter your

passcode.

Preventing false alarms:

False alarms are a terrible waste of your public service

resources, and can erode your relationship with local

authorities. In some areas, authorities even charge a fee for

false dispatches.

Here’s some tips for avoiding false alarms:

-Use your system regularly, be comfortable with its operation.

-Make sure everyone who has access to your home has a valid

access code and is familiar with how to use the system.

-Ensure the doors you use the most are set up with delays to

give you enough time to disarm the system when you open a

door.

-Test your system regularly

-Develop a routine.

-Use alternative methods for arming and disarming (mobile

app, bluetooth disarming, etc.)

False Alarms

In the event of a false alarm, press disarm and

enter your user code. If your system is

monitored, be ready to provide your verbal

password to your security provider’s monitoring

agent if they contact you. If you are NOT able

to provide the correct verbal passcode, the

authorities may be contacted.

USING YOUR SYSTEM: CAMERA

Camera Page

Your IQ Panel’s built in camera captures photos in a variety of situations:

Disarm Photos

When the panel is disarmed manually, the built in camera takes a

photograph and saves it in the “ARM/DISARM” section. These

photos are accompanied by the username of the individual who’s

code was used, the date, and the time.

Settings Photos

When someone attempts to access your panel settings with an

invalid code, the built in camera takes a photograph and saves it

in the “SETTINGS” section. These photos are accompanied by

the date and time.

Alarm Photos

When the alarm is triggered, the built in camera takes a

photograph and saves it in the “ALARMS” section.

1- View Photo

Touch a photo thumbnail on the right

to view it on the left.

2- Full Screen

Touch the photo on the left to view it

full screen. Touch it again to return

to the camera page.

Note: While viewing photos full

screen you can swipe left/right to

view additional photos

Alarm.com/Login

Get your username

and password from

your provider

Photos to your Phone

Click the “Image

Sensor” tab

Click “Rules &

Alerts”

Click “Capture Alarm And

Disarm Images” to customize

Note: For supplementary use only, not part of the Fire and Security system

Alarm Videos

When the alarm is triggered, the built in camera will record up to a

4 minute video clip. This video is stored locally on the panel only.

3- Saving Photos to a Micro SD Card

When a Micro SD card is inserted in the panel, a SD card icon

will appear. Tab that icon to see options that will allow you to

save your photos and videos to the SD card. You can select

individual photos and videos or choose to “Save All”. Once

you have selected your photos, select “Copy to SdCard”.

USING YOUR SYSTEM: SETTINGS

Settings Tray

Access common settings by swiping down

from the top of the screen.

Security Status

See your panel’s

security status in the

upper right. Touch it

to go directly to the

security page

Battery & Radios

Touch an icon to get

more information

-Battery level

-Wi-Fi connection

-Bluetooth status

-LTE connection

Volume

Slide left/right to adjust

the panel voice

Brightness

Slide left/right to

adjust the screen

brightness

Settings

Touch to access the

full settings page.

From there you can

also access

“Advanced

Settings” (which will

require a passcode)

Messages & Alerts

Touch to access the message

center including your

provider’s contact information,

video tutorials, and system

messages

Photo Frame

Touch to access the

photo frame where you

can customize the

panel’s screensaver

Clean Screen

Disables the screen for 30 seconds

to allow you to clean it without

accidentally touching anything.

(Touch the “standby” button on the

side of the panel to cancel)

Language

Touch to change

panel language

Close Tray

Swipe up to

close the tray

Settings Page

From here you can adjust individual sound

settings, change your weather temperature

from Fahrenheit to Celsius, see the status of

your security and smart home devices, and

more.

Advanced Settings

Only the Master code can access this area.

From here you can manage users, run system

tests, reboot your system, connect Bluetooth

and Wi-Fi and more.

HOW TO ACCESS:

SOUND

DISPLAY

SD CARD

WEATHER

TEMPERATURE

STATUS

Z-WAVE DEVICES

STATUS

OTHER Z-WAVE

DEVICES

AUTOMATION

ADVANCED

SETTINGS

ACTIVITY MONITOR

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