Jatheon PnC 6000 Manuel de service
8 Wellington Street East, Mezzanine Level, Toronto, Ontario, CANADA, M5E 1C5
Tel: 416.840.0418 | 1.888.JATHEON (1.888.528.4366) | Fax: 416.849.9971 | [email protected] | www.jatheon.com
Installation & Administrators Guide - V 2.11
PnC 100
PnC 200
PnC 500, 1000
PnC 2000, 4000, 6000
Plug n Comply Installation Guide2
User Guide Information
The information in this User’s Guide has been carefully reviewed and is believed
to be accurate.
The vendor assumes no responsibility for any inaccuracies that may be
contained in this document, makes no commitment to update or to keep current
the information in this manual, or to notify any person or organization of the
updates.
Please Note: For the most up-to-date version of this manual, please see our web
site at www.jatheon.com.
Jatheon Technologies reserves the right to make changes to the product
described in this manual at any time and without notice. This product, including
software, if any, and documentation may not, in whole or in part, be copied,
photocopied, reproduced, translated or reduced to any medium or machine
without prior written consent.
IN NO EVENT WILL JATHEON TECHNOLOGIES INC. BE LIABLE FOR
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES ARISING FROM THE USE OR INABILITY TO USE THIS PRODUCT
OR DOCUMENTATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. IN PARTICULAR, THE VENDOR SHALL NOT HAVE LIABILITY
FOR ANY HARDWARE, SOFTWARE, OR DATA STORED OR USED WITH
THE PRODUCT, INCLUDING THE COSTS OF REPAIRING, REPLACING,
INTEGRATING, INSTALLING OR RECOVERING SUCH HARDWARE,
SOFTWARE, OR DATA.
Any disputes arising between manufacturer and customer shall be governed by
the laws of Ontario, Canada shall be the exclusive venue for the resolution of any
such disputes.
Manual Revision: Rev. 2.0
Release Date: June 1, 2009
Unless you request and receive written permission from JATHEON, you may not copy any part of this
document.
Information in this document is subject to change without notice. Other products and companies referred
to herein are trademarks or registered trademarks of their respective companies or mark holders.
Copyright © 2009 by JATHEON TECHNOLOGIES INC.
All rights reserved.
Printed in Canada
Plug n Comply Installation Guide 3
Contents
User Guide Information............................................................2
Contents....................................................................................3
Welcome....................................................................................4
Safety.........................................................................................5
Note to User ..............................................................................6
Chassis Views...........................................................................7
Rack Mounting..........................................................................12
Appliance Introduction ............................................................16
Features.....................................................................................17
Features.....................................................................................18
Compatibility.............................................................................19
Integration.................................................................................20
Installation.................................................................................21
LDAP Coguration.................................................................................30
Outlook Plugin .......................................................................................34
Snifng Conguration...........................................................................35
Journaling Conguration......................................................................35
Microsoft Exchange 2007......................................................................36
Microsoft Exchange 2003......................................................................38
Novell GroupWise..................................................................................46
Lotus Notes............................................................................................46
Scalix ......................................................................................................46
Bloomberg..............................................................................................47
Support......................................................................................50
This manual is written for professional system integrators and technicians. It
provides information for the installation of the Jatheon email archiving appliance
family.
Plug n Comply Installation Guide4
Welcome
Dear Customer,
I am pleased to welcome you as a Jatheon
customer. You have purchased a best-in-class
advanced email archiving and e-discovery
appliance.
Jatheon prides itself in being the market leader
in email archiving solutions. Our products are
manufactured to best-in-class standards using high
quality industry standard components. We stand
behind our products and encourage you to purchase
our comprehensive annual maintenance program to
ensure many years of trouble free use.
Jatheon is customer driven and we welcome your views on how we can continue
to elvove as a market leader. Many of the features you will see in our products
were requested by organizations just like yours. If you have ideas or requests on
how our products can offer your company additional benet, please contact us
and let us know.
Our support team is available to assist you in the installation and use of your
new archive. Should you need assistance please call 1-888-JATHEON in North
On behalf of Jatheon thank you for your business.
Sincerely,
Kieron Dowling
President & CEO
Plug n Comply Installation Guide 5
Safety
Electrical Safety
General Electrical Safety Guidelines
Use the exact type of power cords as required.•
Be sure to use power cord(s) that came with safety•
certications.
The power cord(s) must be compliant with the AC•
voltage requirements in your region.
Plug the Power cord(s) into a socket that is properly•
grounded before turning on the power.
Take extra precautionary measures when working•
with high voltage components. It is not recommended
to work alone.
Before removing or installing chassis components, be•
sure to disconnect the power rst. Turn off the system
before you disconnect the power supply.
General Safety Guidelines
Warning!! Follow the guidelines below to avoid possible
damage to the system or injury to yourself:
To avoid injuries to your back, be sure to use your leg•
muscles, keep your back straight, and bend your knees,
when lifting the system.
After removing the components or chassis covers from the•
system, place them on a table for safeguard.
Avoid wearing loose clothing to preventing it from coming•
into contact with electrical circuits or being pulled into a
cooling fan.
The handles are for sliding the chassis in and out of the•
racks only. Do not carry the chassis by the handles.
Plug n Comply Installation Guide6
Note to User
An Important Note to the User:
All images and graphics shown in this manual were based upon the latest
Revision available at the time of publishing. The appliance and software images
you’ve received may or may not look exactly the same as the graphics shown in
this manual.
Product Compliance Information
Product Safety
*Canada/USA--UL60 950-CSA60 950
*European Union--EN 60 950
*International--IEC 60 950 (*Power Supply only)
Electromagnetic Compatibility (EMC)-Emissions
*European Union--EN55022: 1994
*International--CISPR 22
*USA--Title 47 CFR, Part 15
Electromagnetic Compatibility-Immunity
*European Union--EN55024: 1998
*International--CISPR 24
Power Line Harmonics/Voltage Flicker
*European Union--EN61000-3-2/EN61000-3-3
This Product should only be accessed by factory trained
technicians; there are no user serviceable parts inside.
Call Jatheon for technical support. 1-888-JATHEON or
Plug n Comply Installation Guide 7
Chassis Views
PnC 100
Front Chassis View
Front Control Panel LED Button Descriptions
LED Button Color Condition Description
1a - Power Green On System On
Off System Off
1b - HDD Amber Blink HDD Activity
Off No Activity
1c/d -LAN 1 & 2 Green On Linked
Blink LAN Activity
Off Disconnected
1e – Overheat Red On System Over Heat
Off System Normal
Rear Chassis View
Back Panel and I/O Device Descriptions
Power Connector1.
COM Port2.
LAN Ports3.
Plug n Comply Installation Guide8
Chassis Views
PnC 200
PnC 500 / PnC 1000
Plug n Comply Installation Guide 9
Chassis Views
PnC 2000 / PnC 4000 / PnC 6000
Overview
There are several LEDs on the control panel as well as others on the drive
carriers to keep you constantly informed of the overall status of the system as
well as the activity and health of specic components. Most SC836 models are
two buttons on the chassis a control panel: a reset button and an on/off switch.
This chapter explains the meanings of all LED indicators and the appropriate
response you may need to take.
Control Panel Buttons
There are two push-buttons located on the front of the chassis. These are (in
order from left to right) a reset button and a power on/off button.
Reset: The reset button is used to reboot the system.
Power: The main power switch is used to apply or remove
power from the power supply to the server system. Turning
off system power with this button removes the main power
but keeps standby power supplied to the system. Therefore,
you must unplug system before servicing.
Plug n Comply Installation Guide10
Chassis Views
Control Panel LEDs
The control panel located on the front of the SC836 chassis has 6 LEDs. These
LEDs provide you with critical information related to different parts of the system.
This section explains what each LED indicates when illuminated and any
corrective action you may need to take.
Power Failure: When this LED ashes, it indicates a power
failure in the power supply.
Overheat/Fan Fail: When this LED ashes it indicates a fan
failure. When continuously on (not ashing) it indicates an
overheat condition, which may be caused by obstruction of
the airow in the system or the ambient room temperature
being too warm. This LED will remain ashing or on as long
as the overheat condition exists.
NIC1/2: Indicates network activity on • LAN1/2 when ashing.
HDD: Indicates IDE channel activity. SAS/SATA drive, SCSI
drive, and/or DVD-ROM drive activity when ashing.
Power: Indicates power is being supplied to the system’s
power supply units. This LED should normally be illuminated
when the system is operating.
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