Jackery Explorer 1500 Guide de configuration
USER MANUEL
Model: Explorer 1500
48531 WARM SPRINGS BLVD STE 408, FREMONT,
CA 94539-7793
Tel: 1-888-502-2236
E-mail: hello@jackery.com
Website: www.jackery.com
Stanford
Apple Park
Tesla Factory
Calaveras Reservoir
San Francisco Bay
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Please kindly check all accessories are complete (Car charger cable， AC&AC charger cable, 2*Solar panel parallel adpater
cable and User manual).
If any charger cables missing, please feel free to contact us at: hello@jackery.com.
Please kindly check if the one you get is the same as one you ordered.
Please kindly check the appearance of the product first to see if there is damage or cracks.
Please kindly test the power station to see if it can input or output well.
*Note: Charge first- before using your new Jackery Explorer 1500, plug it into a suitable power outlet until it is fully
charged.
Jackery Explorer 1500 Car Charger Cable AC & AC Cable
(2 Parts) 2*Solar Panel Parallel
Adapter(Cable) User Manual
Package List
Product Inspection
YOU GET THE POWER STATION, WHAT YOU SHOULD DO
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USER MANUEL
Model : Explorer 1500
Pic of Input & Output Ports
Specifications
PRODUCT INFO
LCD Screen Button
USB-C Output
USB-A Output AC Output
LCD 1488.2Wh
(41.34Ah/36V) Weight Dimensions
AC Output
USB Output
Lithium-ion
-10~40°C 0~40°C
SOS LED
Battery Lifecycles
Operating
Temperature
Recharging
Temperature
Management
System
Certifications
LED Flashlight
Under voltage Protection
Over voltage Protection
Over current in Charge /Discharge Protection
Short Circuit in Charge/ Discharge Protection
Over temperature in Charge/Discharge Protection
Overcharging Voltage Protection
≥ 500
MPPT
Support
Solar Panel MPPT
Charging
15kg / 33lbs 35.6 x 26.4 x 32.3cm
14 x 10.4 x 12.7in
3 x 110V~ 60Hz, 16.4A
1800W max continuous
3600W surge peak
12V⎓10A
Capacity
DC Input
LED Flashlight
Car Port
2 x 48V⎓6.25A
(Support 12-51V, double to 600W max) Car Port
USB-A Output: 5V⎓2.4A
USB-C PD Output : 5V⎓3A, 9V⎓3A,
12V⎓3A, 15V⎓3A, 20V⎓3A
Qualcomm® Quick Charge™ 3.0 Output:
5-6.5V⎓3A, 6.5-9V⎓2A, 9-12V⎓1.5A
DC Input
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HOW TO RECHARGE THE POWER STATION & RECHARGE TIMES
Recharge Time
How to Use the Saga 100W to Charge the E1500
Before use or storage, plug your Explorer 1500 into the wall until it is fully charged.
If the LCD screen shows less than 20% capacity, plug it into a power source, like an AC outlet or a solar panel, as soon as
possible.
Jackery recommends Best Match:
Use two Jackery SolarSaga 100W solar panels to charge the E1500.
Single SolarSaga 100W for the Explorer 1500
SolarSaga 100W solar panel （not included）can quickly charge the Explorer 1500 within 22 hours.
Wall Charger
Around 6 Hours
Car Charger
Around 13 Hours
2*100W Solar Panels
(Optional)
Around 9.5Hours
(Depending on Weather)
Electric Generator
Around 6 Hours
Two SolarSaga 100W for the Explorer 1500
Two SolarSaga 100W solar panels （not included）can quickly charge the Explorer 1500 within 9.5 hours.
Solar recharging steps:
A.Find the DC interface on the back of SolarSaga 100W;
B.Connect the DC interface with the adapter(included), and then plug the DC input of Explorer 1500.
Solar recharging steps:
A.Find the DC interface on the back of SolarSaga 100W;
B.Connect the DC interfaces of 2*SolarSaga 100W with the Solar panel parallel adapter cable;
C.Connect the Solar panel parallel adapter cable with the DC input of Explorer 1500.
AC
B
DC interface
DC interface
SolarSaga 100
A B
DC interface SolarSaga 100 SolarSaga 100
Solar Power Cable Explorer 1500
2*SalarSaga 100
Explorer 1500
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Adapter
LCD Screen
Other
Power of Input
Output (W) Low & High
Temperature Alarm
The E1500 can power your devices
at temperatures ranging from
-10 ~ 40 ℃. If your working
temperature is outside this range,
the unit may stop working. Also
please kindly recharge your
Explorer 1500 within 0 ~ 40 ℃.
Please hold the display power
button and USB button
simultaneously for 13s above to
reset the battery.
Power Level Percentage
Check the battery level by
pressing the display button before
use. If battery is at a low level,
charge first.
LCD screen flickers around 10
times when the battery capacity
drains to 20% to 10%.
Please ensure that power
consumption is less than 1800W,
then press the power button.
If the Jackery Explorer total
output exceeds 1800W, it will shut
off.
Fan Operating Principle
E1500 uses intelligent temperature
control. When the AC is turned on,
the fan does not turn on. Only when
the temperature rises to a certain
degree then the fan starts to turn
on.
How to reset the Explorer 1500
When the power station can't work
properly,you can choose to reset the
battery to trouble shoot.
When should we need to reset
the power station?
HOW TO USE THE POWER STATION?
Start use the Explorer 1500
How to check the E1500 is full charged?
The display screen shows 100% when fully recharged.
Power
LCD Screen Button
Press the power button to check the remaining
battery.
AC/ DC /USB Button
Turn on each output by pressing its power button ,
also turn off as it will not turn off automatically or
it will drain the battery out.
Note: For power saving, Explorer 1500 portable power station will be turned off automatically in 12 hours when being
drawn under 25W power.
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*If the input power of the Explorer 1500 is within the range of 12-51V, it can be recharged.
Note:The running time of the E1500 for the following equipment are tested in the laboratory, which has strict controls on
temperature, the working hours can also be affected by many other factors.The actual working time = 1488Wh* 0.85 / operating
power of your device.
For inductive load devices:
What is the inductive load device?
Inductive Loads, also called Lagging Loads or Inductive Load Banks or Inductive Reactive Loads or Power Factor Loads, are AC
loads that are predominantly inductive in nature so that the alternating current lags behind the alternating voltage when the
current flows into the load.
The inductive load device has an instant start power when the it runs. Typically starting power is 3 times the amount
of power to run the application.
When you check if the E1500 can run the device, please kindly check if there is an instant start power.
GIVE YOUR APPLIANCES MORE RUN TIME
Charging
RUN TIME
Motion Camera
(5W max)
Car Fridge
(60W)
Coffee maker
(1120W) Hair Dryer
(2000W) Toaster
(650W) Drone
(90W max)
About
90 Hours
About
68 Minutes
About
50 Minutes
About
130 Minutes
About
27 Recharges
About
246 Recharges
Input Power Output Power
It shows that Explorer 1500 is recharging from
solar panel.
It shows that the Explorer 1500 has been drain out.
Please kindly charge it to 100% and then use it.
It shows that Explorer 1500 is being recharged.
It shows that Explorer 1500 is charging other
devices.
It shows that Explorer 1500 is charging other
devices through AC port outlets.
When the Explorer 1500 is recharged, the small squares
in the orange circle will light up clockwise; When
charging other devices, the orange circle stays on.
HzV
Power Display
It shows that Explorer 1500 is recharging from
wall outlets.
It shows that Explorer 1500 is recharging from
the car.
It shows that the Explorer 1500 is used in a high
or low temperature. Please use E1500 within a
ambient temperature-10~40℃.
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Please test under midday strong sunlight. Connect the solar panel, make sure there is no shadow cast on the panel. You can
unplug and plug for several times to see.
If E1500 can be recharged by AC charger well , it shows that there is nothing wrong with the E1500 and please check if there is
a problem with the solar panel.
When the power station has something wrong with AC/DC/USB Output, please hold the display power button and USB button
simultaneously for 13S above to reset the battery.
Please hold the display power button and USB button simultaneously for 13S above to reset the battery.
Customer Support:
If there are some problems with the power station, please feel free to contact us at hello@jackery.com. Please send the
messages according to the template to move forward your issue more faster.
Amazon order number/ Web order number + issue + S/N code + Pictures / video if needed
Problem with Output（AC/DC/USB）
Problem With LCD Screen
When the power station has something wrong with input by using AC charger cable :
Check if the charger cable and the power station are reliably connected; whether the charger indicator light is on.
Check if the original charger is used.
Whether the charging indicator of the power station power supply is on and whether the screen displays the charging power.
Please try to use the provided car charging cable to charge to see.
This troubleshooting is also fit for DC input failure.
Using Jackery solar panel to charge the E1500:
Please kindly check if all connections are ok.
Please use the provided AC charger to charge to see.
Please use a soft cloth to remove the dust and dirt on the surface.
Please test under midday strong sunlight. Connect the solar panel, make sure there is no shadow cast on the panel. You can
unplug and plug for several times to see.
Using other brand solar panel to charge the E1500:
Please kindly check if all connections are ok.
Please use the provided AC charger to charge to see.
Please use a soft cloth to remove the dust and dirt on the surface.
Troubleshooting
Problem With Input (AC/DC)
Problem With Solar Charging
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FAQ
A: Please note that the AC output port can only charge/power devices that operate at less than total 1500Watt.
A: Yes, Explorer 1500 supports pass-through charging. But we don't suggest, it will cause damage to battery life.
A: No, the E1500 can't be used as UPS, need to press the power button to turn on the AC/USB /DC output ,so it can't turn
on and off automatically.
A: Working time = 1488Wh* 0.85 / operating power of your device.
Q1: What devices can Explorer 1500 power?
Q2: Can the Explorer 1500 be charged while using?
Q3: Can the E1500 be used as UPS?
Q4: How to know the working times for my device?
Q6: How do I know the Explorer 1500 is charged?
A: To check the charge level of the Explorer 1500, refer to the LCD Battery Display.
Q5: Does Explorer 1500 include a built-in MPPT controller?
A: All Jackery power stations have a built-in MPPT controller.
Q7: Can I keep this charged up by keeping it plugged in all the time in case of power outage?
A: Yes, you can keep the battery plugged in to charge. Keeping it plugged in won't cause damage to the battery.
Q8: Can I use it indoors?
A: Yes, the Explorer 1500 is safe to use indoors.
Q9: Why it takes so long to charge the power station from 99%to 100%?
A: When the power station is charged at a low power (constant current stage), the charging power is the largest. With the
increase of the power, the internal battery pack voltage of the energy storage gradually increases to the charging limit voltage
and then enters the constant current stage (the charging power gradually decreases to full).
In the later stage of charging, the charging power gradually decreases. Please kindly take a long time to charge to 100%.
Q10: Can I find any video about recharging the Explorer 1500?
A:Please kindly check the video in the following instructions：
Go to jackery.com
Click the "Support", and then choose"FAQ"
Check "Product Video"
Q11:Are the output ports regulated, and if so, which ones are regulated?
A: All output ports of Jackery power stations are regulated. The voltage won't change when the battery power decreases.
Q12: Can the battery inside be replaceable?
A: No, the batteries inside of Jackery power station can't be replaceable.
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PRODUCT GUIDELINES
More questions, please kindly find the answer in the following way:
Go to jackery.com
Click the "Support", and then choose "FAQ"
Please recharge it every 3-month to keep the battery power above 50% if you don't use it.
It's suggested to recharge the battery before the power drops below 15%
Only charge the E1500 within a ambient temperature 0-40℃ (32-104°F),discharge temperature is -10-40℃ and Storage
temperature is 1 year: -20~25℃, 3 months: -20~45℃, 1 month: -20~60℃.
Please keep the battery laid flat during use, charging, and storing.
WARRANTY
Note: We only provide the warranty for the buyer who purchased on Amazon (Jackery Inc) or Jackery website.
Limited Warranty
Jackery Inc. warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship
and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section
below, subject to the exclusions set forth below.
This warranty statement sets forth Jackery's total and exclusive warranty obligation. We will not assume, nor authorize any
person to assume for us, any other liability in connection with the sale of our products.
Warranty Period
The warranty period for Jackery power products is 24 months. In each case, the warranty period is measured starting on the
date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable
documentary proof, is required in order to establish the start date of the warranty period.
Exchange
Jackery will replace (at Jackery's expense) any Jackery product that fails to operate during the applicable warranty period
due to defect in workmanship or material. A replacement product assumes the remaining warranty of the original product.
Limited to Original Consumer Buyer
The warranty on Jackery's product is limited to the original consumer purchaser and is not transferable to any subsequent
owner.
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jackeryusa Jackery Inc.
Please kindly contact us at hello@jackery.com in the follow way:
Go to jackery.com
Click the"Contact", and then choose Support Email: [email protected]om
Please send the messages according to the template to move forward your issue faster.
How to Register the Item and Get the Warranty?
Go to jackery.com
Click the "Support", and then choose"Register Product"
Fill in the information form, and then submit
You will get a 36 month warranty in total when you finished
CUSTOMER SUPPORT: hello@jackery.com
Mon-Fri 9:00AM - 5:00PM (PST)
jackeryinc
Exclusions
Jackery's warranty does not apply to:
Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in
Jackery's current product literature.
Attempted repair by anyone other than an authorized facility
Any product purchased through an online auction house.
Jackery's warranty does not apply to the battery cell unless the battery cell is fully charged by you within seven days after
you purchase the product and at least once every 3 months thereafter.
Customer Support : [email protected]
To obtain warranty service, contact our customer service team at [email protected].
Contact Info
Order Details
Email address
Order ID
Serial Number
Issue Details
Upload proof of purchase & photos of the device itself with Jackery logo showing
Buyer Name
W A RRANTY
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