ITS Telecom VME Elite Manuel utilisateur
Release 1.7
December 2008
VMS User’s Guide: PMM Utility
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NOTICE
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logo, are the exclusive property of ITS Telecom, and may not be used without
permission. All other marks mentioned in this material are the property of their
respective owners.
Additional copies of this manual may be obtained from ITS Telecom.
ITS Telecom reserves the right to modify the hardware and software described in
this manual without prior notice. However, changes made to the hardware or
software described does not necessarily render this publication invalid.
WARRANTY
In the event that the product proves to be defective in workmanship or materials
within a period of one year from date of shipment, ITS Telecom shall repair or
replace the product at its discretion. Transportation will be the responsibility of the
dealer/distributor.
Under no circumstances shall ITS Telecom be liable for consequential or
special damages, loss of revenue or user/dealer expenses arising out of or
in connection with the use or performance of the product, whether based
on contract, tort, or any other legal agreement.
The following shall void the above warranty: malfunctions resulting from fire,
accident, neglect, abuse, or acts of God; use of improper electrical power; or
repair of, tampering with or alteration of the product by anyone other than ITS
Telecom authorized personnel.
VMS User’s Guide: PMM Utility
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Table of Contents
1. Introduction ...............................................................................................................................................2
2. Personal Mailbox Management (PMM) Utility Program...............................................................................3
2.1 System requirements for the PMM Utility Program ..........................................................................3
2.2 Setting Up the PMM Utility Program................................................................................................3
2.2.1 Installing the PMM Software...............................................................................................4
2.2.2 Starting the PMM Utility Program .......................................................................................7
2.3 Personal Mailbox Management Screen ............................................................................................8
2.3.1 Mailbox Settings .................................................................................................................8
2.3.2 Mailbox Notifications ........................................................................................................11
2.3.3 Mailbox Statistics ..............................................................................................................14
2.4 Communication.............................................................................................................................15
3. Mailbox Owner Operations ......................................................................................................................16
3.1 User’s Main Menu .........................................................................................................................18
3.1.1 Retrieving Messages (1) ....................................................................................................19
3.1.2 Mailbox Settings (2) ..........................................................................................................20
3.1.3 Retrieving Messages Using E-mail Client ...........................................................................25
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1. Introduction
Congratulations on purchasing your new Voice Mail System!
This Voice Mail System User Guide describes the different features of your new Voice Mail System (VMS) and
explains how to set up your personal VMS mailbox. You should read this manual before installation and
operation to take full advantage of available options.
There are two methods you will use to set up your new VMS:
Personal Mailbox Management (PMM) Utility Program – especially IP network designed graphic user
interface (GUI) that lets you define your mailbox settings (section 2).
Directly from your telephone extension – which you must use to record your outgoing messages and can
be used to hear incoming messages (section 3).
This manual assumes that the global VMS settings that you will choose from have already been defined by your
VMS Administrator.
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2. Personal Mailbox Management (PMM) Utility Program
The Personal Mailbox Management (PMM) is a utility program that lets you setup and maintains your personal
mailbox. Via the Local Area Network (LAN) connection, each mailbox owner can easily change the main voice
mail parameters, such as Password, Language and Mailbox type. The PMM also provides mailbox owners with
statistics on their own personal mailbox.
2.1 System requirements for the PMM Utility Program
The user’s PC where the PMM Utility proposes for installation has to correspond to following requirements:
•CPU – Pentium 4; 2,5 MHz and higher
•RAM – 512 Mb minimum
•Available HD free space – 100 Mb minimum
•Sound card
•Windows OS 2000, XP professional SP 3 (32-bit), Vista SP 1 (32-bit)
•MS Office 2000, 2003 installed
•Very recommended to associate WAV files with the MS Media player software.
2.2 Setting Up the PMM Utility Program
This section describes how to install and start your PMM software on the PC that you will use to set up and
manage your personal VMS account.
If you are installing the software from the supplied CD, begin at Step 1.
If you are installing the software from the network, skip to Step 3.
The PMM software can be downloaded, installed and used for your
Personal Mailbox configuration.
The Mailbox owner’s PC must be connected to a TCP/IP protocol based
Local Area Network (LAN).
The system administrator provides the mailbox owners with access to
the external notification variable parameters.
During installation, the VMS’s IP address and Voice Mailbox number
are needed. Check this data with your local network administrator. The
PMM software will not run If this required data is not entered during
installation,
The VMS’s IP address and Voice Mailbox number cannot be changed
once defined
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2.2.1 Installing the PMM Software
a. Insert the PMM CD in the CD-ROM drive of your PC. The CD should run automatically. If the CD does not
run automatically, select Start Æ. Run and click Browse to view the contents of the CD. Open the
Software directory, open the PMM Installation directory and double-click the Setup.exe file. PMM Setup
window opens (Figure 1).
Select the appropriate PMM installation software directory which
corresponds to your Windows OS : XP, 2000 or Vista.
Figure 1: PMM Installation Window: IP Address
b. Enter the Network IP Address of the VMS in the field. If required, consult your network administrator.
c. Click Next. The next PMM screen opens (Figure 2).
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Figure 2: PMM Installation Window: Mailbox Number
d. Enter the mailbox number in the field.
e. Click Next. The settings are applied and the Installation Complete screen opens (Figure 3).
f. Click Finish. The program is installed and ready to use.
Figure 3: Installation Complete Screen
During your PMM installation, a new driver is added to your PC that lets the PMM software automatically
convert an attached .VMF file in an E-mail to a .WAV or a graphic file when you open it. Your Audio Player
program (e.g., Windows Media Player) then plays this new .WAV file. Your graphic application, such as MS-
Paint, then shows your received new fax message.
PMM Provides the option to save converted files to the specific directory on the local hard disk.
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To forward an attached VMS voice message file, you must first open the attached .VMF file (it is converted to a
.WAV) and then save it as the new .WAV file. You can now attach this saved .WAV to your E-mail message and
forward it.
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2.2.2 Starting the PMM Utility Program
a. To open the PMM operation screen, perform one of the following:
Select Start ÆRun ÆPMM – Personal Mailbox Management ÆPMM.
Double-click the PMM shortcut on your desktop ( ).
b. Click OK to view your mailbox settings.
c. Enter your password (default = 1234) and click OK. The main PMM screen appears (if not, refer to the note
below).
Every time the PMM program starts, the Read Parameters action is
automatically performed for the mailbox number that was defined
during the installation. You are not able to read parameters from a
different mailbox.
A message box may prompt you to “Work Off-Line” due to any of the
following cases:
1. The defined mailbox does not exist. Contact the system
administrator for help.
2. An incorrect password has been entered 3 times. Use the off-line
state to check if your mailbox number is correct. The system
administrator can reset your mailbox password.
3. There is a communication failure and the PMM failed to read the
data. Check with your system administrator if there is a
communication failure.
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2.3 Personal Mailbox Management Screen
The main Personal Mailbox Management screen is divided into three pages: Mailbox Settings, Mailbox
Notifications, Mailbox Statistics.
2.3.1 Mailbox Settings
The Mailbox Settings page provides numerous settings for your personal mailbox.
Figure 4: PMM Mailbox Settings Page
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