Internet Security Systems M10 Manuel utilisateur
®
Quick Start Guide
M10 Model
Internet Security Systems, Inc.
6303 Barfield Road
Atlanta, Georgia 30328-4233
United States
(404) 236-2600
http://www.iss.net
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copies of this publication for internal use only. This publication may not otherwise be copied or reproduced, in whole or in
part, by any other person or entity without the express prior written consent of Internet Security Systems, Inc.
Patent pending.
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Document part number: DOC-QSG-PROVISAM10-006-A
March 21, 2006
3
Proventia® Network Multi-Function Security Appliance Quick Start Guide
Contents
Preface
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Getting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Chapter 1: Getting Started
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Hardware Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 2: Initial Setup
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting to the Appliance for Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Initial Setup for Routing Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Initial Setup for Transparent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Connecting Appliances to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Accessing Proventia Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Contents
4
5
Proventia® Network Multi-Function Security Appliance User Guide
Preface
Overview
Introduction This guide is designed to assist you with the initial setup process.
Scope This guide covers basic appliance setup only. It does not cover advanced
appliance configuration and management topics such as high availability,
virtual private networking, network address translation, and
SiteProtector management.
Support This guide supports the firmware version installed on your Proventia
appliance at the factory.
Audience This guide is written for users who are setting up the appliance for the
first time. A fundamental knowledge of network security policies and IP
addresses and network configuration is helpful in understanding this
guide.
Related
documentation
For information on topics not covered in this guide, go to the following
ISS Web sites:
●
www.iss.net/support/documentation
■User guides
■Frequently asked questions
■Datasheets
■Information about virtual private networks and firewalls
●
www.iss.net/download/
■Readme files
■Product downloads and updates
6
Getting Technical Support
Introduction ISS provides technical support through its Web site and by email or
telephone.
The ISS Web site The Internet Security Systems (ISS) Resource Center Web site (
http://
www.iss.net/support/
) provides direct access to online user
documentation, current versions listings, detailed product literature,
white papers, and the Technical Support Knowledgebase.
Support levels ISS offers three levels of support:
●Standard
●Select
●Premium
Each level provides you with 24x7 telephone and electronic support.
Select and Premium services provide more features and benefits than the
Standard service. Contact Client Services at
if
you do not know the level of support your organization has selected.
Hours of support The following table provides hours for Technical Support at the Americas
and other locations:
Location Hours
Americas 24 hours a day
All other
locations
Monday through Friday, 9:00 A.M. to 6:00 P.M. during their
local time, excluding ISS published holidays
Note: If your local support office is located outside the
Americas, you may call or send an email to the Americas
office for help during off-hours.
Table 1: Hours for technical support
Getting Technical Support
7
Proventia® Network Multi-Function Security Appliance User Guide
Contact information The following table provides electronic support information and
telephone numbers for technical support requests:
Regional
Office
Electronic Support Telephone Number
North America Connect to the MYISS
section of our Web site:
www.iss.net
Standard:
(1) (888) 447-4861 (toll free)
(1) (404) 236-2700
Select and Premium:
Refer to your Welcome Kit or
call your Primary Designated
Contact for this information.
Latin America
(1) (888) 447-4861 (toll free)
(1) (404) 236-2700
Europe, Middle
East, and Africa
(44) (1753) 845105
Asia-Pacific,
Australia, and
the Philippines
(1) (888) 447-4861 (toll free)
(1) (404) 236-2700
Japan
Domestic: (81) (3) 5740-4065
Table 2: Contact information for technical support
8
9
Proventia® Network Multi-Function Security Appliance User Guide
Chapter 1
Getting Started
Overview
Introduction Before you access the Proventia Setup Assistant and complete the initial
setup, you should review the contents of the packet and familiarize
yourself with the appliance hardware.
Related
documentation
This chapter does not provide instructions for rack mounting the
appliance. For instructions, see the rack mount instructions included with
your appliance or go to
www.iss.net/support/documentation/
.
In this chapter This chapter contains the following topics:
Topic Page
Package Contents 10
Hardware Descriptions 11
10
Package Contents
Introduction Use the following checklist to verify the contents of the box.
M10 contents The package includes the following items:
9Item
1 appliance
1 AC power cord
1 Proventia Appliance Recovery CD
1 serial cable
1 Ethernet cable (CAT-5, cross-over)
warranty statement
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