Interlogix TruVision NVR 21 Manuel utilisateur

TruVision NVR 21 (SP) User

Manual

P/N 1072629-EN • REV F • ISS 07AUG15

Interlogix is part of UTC Building &

Industrial Systems, a unit of United

Technologies Corporation

Trademarks and

patents

Trade names used in this document may be trademarks or registered

trademarks of the manufacturers or vendors of the

respective products.

Manufacturer

Interlogix

2955 Red Hill Avenue, Costa Mesa, CA 92626

-5923, USA

Authorized EU manufacturing representative:

UTC Fire & Security B.V.

Kelvinstraat 7, 6003 DH Weert, The Netherlands

FCC compliance

Class A:

This equipment has been tested and found to comply with the

limits for a Class A digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy

and, if not installed and used in accordance with the instruction manual,

may cause harmful interference to radio communications. Operation of this

equipment

in a residential area is likely to cause harmful interference in

which case the user will be required to correct the interference at his own

expense.

Canada

This Class A digital apparatus complies with Canadian ICES

-003.

Cet appareil mumérique de la cla

sse A est conforme à la norme NMB-003

du Canada.

ACMA compliance

Notice!

This is a Class A product. In a domestic environment this product

may cause radio interference in which case the user may be required to

take adequate measures.

Certification

N4131

EU directives

2004/108/EC (EMC directive)

: Hereby, UTC Fire & Security declares that

this device is in compliance or with the essential requirements and other

relevant provisions of Directive 2004/108/EC

2012/19/EU (WEEE directive):

Products marked with this symbol cannot be

disposed of as unsorted municipal waste in the European Union. For proper

recycling, return this product to your local supplier upon the purchase of

equivalent new equipment, or dispose of it at designated collect

ion points.

For more information see: www.recyclethis.info.

2006/66/EC (battery directive):

This product contains a battery that cannot

be disposed of as unsorted municipal waste in the European Union. See

the product documentation for specific battery

information. The battery is

marked with this symbol, which may include lettering to indicate cadmium

(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to

your supplier or to a designated collection point. For more information see:

www.recyclethis.info.

Contact information

For contact information

, see www.interlogix.com or

www.utcfssecurityproducts.eu

Content

Chapter 1 Product introduction 1

Product overview 1

Default settings to access the device 1

Chapter 2 Physical installation 3

Installation environment 3

Unpacking the recorder and its accessories 3

Back panel 4

Wiring the keypad 6

RS-485 ports 8

RS-232 port 9

PoE ports 9

Monitor connections 9

Rack mounting 9

Chapter 3 Getting started 11

Powering on the recorder 11

The startup wizard 12

Chapter 4 Operating instructions 16

Controlling the recorder 16

Using the front panel 16

Using the mouse 20

Using the IR remote control 21

Menu overview 24

Chapter 5 Live view 27

Description of live view 27

Video output 28

Live view mouse menu 28

Single and multiview display mode 29

Sequencing cameras 29

Live view toolbar 30

Digital zoom 31

PTZ preset and tours 32

Chapter 6 Searching files 34

Search video menu 34

Search and play back recordings by time and video type 36

Search and play back recordings by event 36

Search bookmarked recordings 37

Search snapshots 37

Log search 38

TruVision NVR 21 (SP) User Manual I

Chapter 7 Playback functionality 39

Playback mouse menu 42

Instant playback 43

24-hour playback 43

Playback speed and skip time 44

Playing back frame-by-frame 45

Digital zoom in playback 46

Creating bookmarks 46

Chapter 8 Archiving files 47

Archiving files 47

Create and archive video clips 49

Playing back archived files on a PC 50

Chapter 9 Display settings 51

Display settings 51

Layout 53

Chapter 10 Camera setup 55

IP camera status 55

Using RTSP custom protocols 57

PoE power budget 57

Camera recording settings 59

Snapshots 61

Camera OSD 61

Image settings 62

Motion detection 63

Privacy mask 64

Camera tamper 65

Restricted access camera 66

VCA Setup 67

PTZ presets and tours 68

V-Stream Encoding 71

Chapter 11 Network settings 72

Network settings 72

PPPoE settings 74

DDNS settings 75

NTP server settings 77

E-mail settings 77

Configure an FTP server to store snapshots 78

SNMP settings 79

UPnP settings 79

Network status 80

Archive network packet data 82

Network statistics 82

II TruVision NVR 21 (SP) User Manual

Chapter 12 Recording 83

Recording schedule 83

Modify the instant replay duration 86

Manual recording 86

Hot Spare 87

Chapter 13 Alarm and event setup 89

Set up alarm inputs 89

Set up alarm outputs 91

Manual trigger 91

Alarm Audio 92

Buzzer settings 92

Alarm notification types 92

Detect video loss 93

Alarm host setup 94

Chapter 14 Device management 96

Time and date settings 96

General recorder settings 98

Configuration files 99

Upgrade system firmware 100

Holiday schedules 101

Text Insertion 101

RS-232 Settings 101

Chapter 15 Storage management 103

HDD information 103

Storage mode 105

Managing eSATA 108

S.M.A.R.T. settings 109

Bad sector detection 110

RAID 110

Chapter 16 User management 114

Add a new user 114

Customize a user’s access privileges 115

Local configuration settings 115

Remote configuration settings 116

Camera configuration settings 116

Delete a user 117

Modify a user 117

Change the Admin password 118

Chapter 17 System information 119

View system information 119

Search the system log 123

TruVision NVR 21 (SP) User Manual III

Chapter 18 Using the web browser 125

Windows 7 and Windows 8 users 125

Access the web browser 126

HTTPS settings 126

Mac Safari Browser users 128

Plug-in installation 128

Web browser live view 130

Control a PTZ dome camera via the web browser 132

Play back recorded video 133

Search for event logs 134

Recording from the browser 135

Configure the recorder via the browser 135

Appendix A Specifications 139

Appendix B Port forwarding information 142

Seeking further assistance 142

Appendix C Maximum pre-recording times 144

Appendix D Default menu settings 146

Appendix E TruVision Recorder Archiving Instructions 157

Searching and playing back recorded video 157

Exporting video recordings 158

Exporting video recordings via TruVision Navigator 159

Using TruVision Player 160

Index 162

IV TruVision NVR 21 (SP) User Manual

Chapter 1

Product introduction

Product overview

The TruVision NVR 21 (TVN 21) series is a versatile, user-friendly embedded network

video recorder (NVR) series. The standard series supports up to 8 or 16 channels and

up to 4 SATA hard drives.

The TVN21S model includes an 8 or 16 channels version and an embedded PoE

switch that allows TruVision cameras to be connected in a plug and play manner.

Simply plug in the IP camera to automatically power and connect it, assign the IP

address, as well as set it up using default values. The embedded 8/16 PoE switch

provides a maximum PoE wattage of respectively 120 W and 200 W.

The TVN 21P series supports up to 8, 16, or 32 channels and up to 8 SATA hard

drives. The full TVN 21 series provides integration with the UTC portfolio of security

solutions, and offers a seamless user experience within the TruVision brand.

The TVN 21 series can be configured and operated through its on-screen display

(OSD), web browser, mobile applications, TruVision Navigator software, or third party

software using the TruVision SDK.

The recorder can be fully managed by the license-free TruVision Navigator software -

ideal for most commercial applications. It’s easy and intuitive web browser interface

enables remote configuration, viewing and searching of video on any TruVision

recorders.

Default settings to access the device

Default user names and passwords

See Table 1 on page 2 for the list of default user names and passwords. Go to

Chapter 16 “User management” on page 114 for further information.

TruVision NVR 21 (SP) User Manual 1

Chapter 1: Product introduction

Table 1: Default user names and passwords

User

Description

Administrator

There can only be one administrator.

The user name is admin. The name cannot be modified.

The default password is 1234.

Operator

The default user name is “operator.”

The default password is 2222.

Guest

The default user name is “guest.”

The default password is 3333.

Note: The default passwords should be changed for security reasons.

Default network settings

The network settings are:

• IP address - 192.168.1.82

• Subnet mask - 255.255.255.0

• Gateway address - 192.168.1.1

• Ports:

When using the browser:

RTSP port: 554

HTTP port: 80

When using TruNav:

RTSP port: 554

Server/Client software port: 8000

Go to “Using the web browser” on page 125 for further information.

2 TruVision NVR 21 (SP) User Manual

Chapter 2

Physical installation

This section describes how to install the recorder.

Installation environment

When installing your product, consider these factors:

• Ventilation

• Temperature

• Moisture

• Chassis load

Ventilation: Do not block any ventilation openings. Install in accordance with the

manufacturer’s instructions. Ensure that the location planned for the installation of the

unit is well ventilated.

Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F)

and noncondensing humidity specifications (10 to 90%) before choosing an installation

location. Extremes of heat or cold beyond the specified operating temperature limits

may reduce the life expectancy of the recorder. Do not install the unit on top of other

hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted DVR units.

Moisture: Do not use the unit near water. Moisture can damage the internal

components. To reduce the risk of fire or electric shock, do not expose this unit to rain

or moisture.

Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the

unit.

Unpacking the recorder and its accessories

When you receive the product, check the package and contents for damage, and verify

that all items are included. There is an item list included in the package. If any of the

items are damaged or missing, please contact your local supplier.

TruVision NVR 21 (SP) User Manual 3

Chapter 2: Physical installation

Items shipped with the product include:

• IR (infrared) remote control

• Two AAA batteries for the remote control

• AC power cords

• USB mouse

• Brackets

• Recorder

• Hard Drive Kits

• CD with software and manuals

• TruVision NVR 21 Quick Start Guide

• TruVision NVR 21 User Manual (on CD)

• TruVision Recorder Operator Guide (on CD)

Back panel

The figures below show the back panel connections and describe each connector on a

typical NVR 21 digital video recorder. Details may vary for specific models.

Before powering up the recorder, insert the hard drives and connect a main monitor for

basic operation. Once all required connections are done, enter the relevant data in the

setup wizard (see page 12).

Note: For every hardwired alarm input, connect one wire to the input connection with

the alarm number label and one wire to a ground connection (labeled G).

4 TruVision NVR 21 (SP) User Manual

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