IntelligentAg RECON Manuel utilisateur

TROUBLESHOOTING GUIDE

Document revision 2.1

Last revised: February 2, 2021

Recon Wireless Blockage and Flow Monitor (WBFM) Troubleshooting Guide

600820-000012, rev 2.1

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Recon Wireless Blockage and Flow Monitor

Troubleshooting Guide

Recon Wireless Blockage and Flow Monitor Troubleshooting Guide. All content within is

copyrighted by Intelligent Agricultural Solutions, and may not be reprinted without permission.

The content of this manual is furnished for informational use only, is subject to change without

notice, and should not be construed as a commitment by Intelligent Agricultural Solutions.

Intelligent Agricultural Solutions assumes no responsibility or liability for any errors or

inaccuracies that may appear in the content contained in this guide.

U.S. Patent #8,950,260, and U.S. and foreign patents pending. Recon and Wireless Blockage

and Flow Monitor are trademarks or registered trademarks of Intelligent Agricultural Solutions.

Intelligent Agricultural Solutions, IAS, and the IAS logo are trademarks or registered trademarks

of Intelligent Agricultural Solutions. iPad is a registered trademark of Apple Inc., registered in the

U.S. and other countries. All other trademarks are property of their respective owner.

Intelligent Agricultural Solutions, 1810 NDSU Research Circle North, Fargo, ND 58102 USA.

Recon Wireless Blockage and Flow Monitor (WBFM) Troubleshooting Guide

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Table of Contents

Before you Begin ..................................................................................................................... 6

Access Point ............................................................................................................................ 7

I can’t communicate with the system. .................................................................................... 7

The Wi-Fi Network has the wrong name................................................................................ 7

Can I use the TP-Link and the gateway at the same time?.................................................... 8

Can I hardwire my TP-Link to 12 volt power? ........................................................................ 8

The TP-Link only has the power LED on ............................................................................... 8

My TP Link has no lights on................................................................................................... 9

My TP-Link keeps flashing on and off.................................................................................... 9

I can’t save a new SSID name after a power cycle ................................................................ 9

Why does IAS offer two different SSIDs? .............................................................................. 9

Gateway 260 doesn’t power down......................................................................................... 9

I can see the Wi-Fi network but I can’t connect to it............................................................... 9

What should the TP-Link LEDs look like?.............................................................................10

What should the Gateway LED look like?.............................................................................11

ECU ..........................................................................................................................................12

What is an ECU?..................................................................................................................12

I have old ECUs. Do they work with the Recon Wireless Blockage and Flow Monitor app?..12

I ordered the incorrect ECUs (SSID2). Can we rename them? .............................................12

The ECUs will not update .....................................................................................................12

Why is there a Wi-Fi symbol over an ECU in the app? .........................................................13

The ECU will not fit on the tower ..........................................................................................14

I keep losing connection to the ECUs ...................................................................................14

I cannot see all of my ECUs when running the setup wizard.................................................15

Sensors were damaged during storage and now the ECU will not read flow ........................15

The ECUs are not connecting...............................................................................................16

There is power at the 4 pin plug going into the ECU, but the ECU will not turn on ................17

How much current does each ECU use?..............................................................................17

What does the blinking on the ECU mean? ..........................................................................17

My ECU intermittently disconnects .......................................................................................18

Recon Wireless Blockage and Flow Monitor App.................................................................19

Why am I experiencing section variance?.............................................................................19

Why am I experiencing section variance with a low rate product (canola)?...........................19

What is the mass flow number?............................................................................................19

What do I do if the mass flow number is abnormal? .............................................................19

Why can’t I see mass flow or individual flow levels? .............................................................20

Why am I seeing false blockages? .......................................................................................20

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Why are my towers “ghosting” in the app?............................................................................21

How do I add additional sensors to an existing system?.......................................................21

The mass flow does not change in the app...........................................................................21

The work switch is green when the drill is in the air and white when it is in the ground.........21

The alarms are not making any noise...................................................................................21

How do I set up a triple shoot configuration on a SeedMaster? ............................................22

How do I update the Recon Wireless Blockage and Flow Monitor app? ...............................22

Why are there no audible alarms when a blocked run is displayed?.....................................23

I cannot access the setup wizard..........................................................................................23

My port configuration isn’t saving .........................................................................................23

I have the Intelligent Ag app. How do I get the Recon Wireless Blockage and Flow Monitor

app? .....................................................................................................................................24

Sensors....................................................................................................................................25

I have fertilizer buildup on my sensors..................................................................................25

How do I install my 90 degree sensors if I don't have enough space for the seed hoses to

point straight down? .............................................................................................................25

Which way do I install my 1.5" inline sensors?......................................................................25

How do I mount my 1” and 1.25” streamline sensors?..........................................................25

Why are my sensors wearing out?........................................................................................26

Can I shorten or lengthen the auditory tubes? ......................................................................26

Is there a sensor available for primary lines?........................................................................26

What is the maximum distance that a sensor can be mounted from the tower?....................26

My sensors are not showing flow..........................................................................................26

Can I replace parts of a sensor?...........................................................................................26

Can I replace the auditory tubes?.........................................................................................26

My hoses are loose in the sensor. Do I need adapters? .......................................................27

Harness....................................................................................................................................28

How do I use the three way splitter?.....................................................................................28

Do I need to run power to the cab of the tractor?..................................................................28

What is the best way to prepare the harnessing before installation?.....................................28

Work Switch ............................................................................................................................29

The work switch is not working .............................................................................................29

I don’t want to use the provided work switch. Can I wire the system to the clutch power? ....29

Why isn’t my work switch functioning?..................................................................................30

Appendix A: System Configuration Table.............................................................................31

Recon Wireless Blockage and Flow Monitor (WBFM) Troubleshooting Guide

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Record of Revisions

Revision

Number

Change Description

Revision

Date

Inserted By

1.0

Initial Release

11/13/14

AAL

1.1

Improved document navigation, added topics

8/19/15

AAL

1.2

Added information about the Intelligent Ag Pro

app, general updates.

2/21/17 AAL

1.3

Updated with new hardware and software

information

12/06/17 AAL

1.4

Updated access point references, ECU update

instructions, and other most recent

troubleshooting steps

11/15/19 AAL

2.0

Updated to reflect latest troubleshooting

procedures

1/08/21 KF/AAL

2.1

Removed sensor troubleshooting question

2/02/21

AAL

Referenced Documents

Document Description Location

iOS 13 Location

Services Information

Notice

Describes how to enable

location services if you’ve

previously declined them.

www.intelligentag.com/wp-

content/uploads/2019/10/600870-

000034-WBFM-iOS-13-Location-

Services-Information-Notice.pdf

Access Point SSID

Renaming Information

Notice

Describes how to change the

SSID of your access point.

www.intelligentag.com/wp-

content/uploads/2019/04/600870-

000032-WBFM-Access-Point-

SSID-Renaming-Information-

Notice.pdf

Access Point Channel

Configuration

Information Notice

Describes how to change the

wireless channel that your

access point connects to.

www.intelligentag.com/wp-

content/uploads/2018/05/600870-

000029-WBFM-Access-Point-

Channel-Configuration-

Information-Notice.pdf

Installation Manual

Describes how to install the

WBFM.

www.intelligentag.com/support

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TIP: If you don’t see your problem listed or your problem is not resolved after completing all

troubleshooting steps, contact your Intelligent Ag dealer for assistance.

Before you Begin

Before you begin troubleshooting, make sure that you complete the following items.

1. Make sure that your iPad has the latest iOS software installed.

2. Make sure that you have the latest version of the Recon Wireless Blockage and Flow

Monitor app downloaded.

3. Make sure that you have the Recon Wireless Blockage and Flow Monitor app, not the

old Intelligent Ag app.

4. Plug in your iPad and make sure that it’s charging.

5. Force-restart (hard reboot) your iPad. Press and hold the power button and the home

button at the same time until the Apple logo appears.

6. Close all apps except for the Recon Wireless Blockage and Flow Monitor app.

7. Make sure that the tractor is running.

8. Make sure that the TP-Link or Gateway is powered on.

9. Make sure that your iPad is connected to the IASBlockage or IASNetwork2 Wi-Fi

network in the IPad settings.

10. If you have a TP-Link, make sure that is in the correct mounting location:

•Tow-behind cart: Mounted on the outside of the rear window facing the ECUs.

•Tow-between cart: Mounted on the top handrail facing the ECUs (requires an

extension harness sold separately).

11. Make sure that the red LEDs on the ECUs are facing the TP-Link or gateway.

12. Make sure that the ECUs are powered on.

13. Make sure that the ECU LEDs are blinking once per second.

14. Make sure that all other electronics in the cab are powered down.

15. Make sure that you have allowed all location settings as described in the location

services service bulletin: www.intelligentag.com/wp-content/uploads/2019/10/600870-

000034-WBFM-iOS-13-Location-Services-Information-Notice.pdf.

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Access Point

I can’t communicate with the system.

1. Verify that you are connected to the IASBlockage Wi-Fi network in the iPad’s Settings

page.

NOTE: If you are using two tractors in the same field with separate sets of ECUs,

connect the ECUs named WB2 to the IASNetwork2 network.

2. Check for app updates in the App Store. You must be connected to a home Wi-Fi

network (not the IASBlockage or IASNetwork2 network). If an update is available,

download it.

3. Verify that you have power to your ECUs and that the red LED is blinking about once per

second.

4. Verify that your access point has power and that all LEDs except LAN or LAN1 are on.

5. Check for possible Wi-Fi interference. “Forget” any networks that the iPad has been

connected to in the past that appear in the My Networks network list.

6. If you have any of the following devices connected, disconnect them:

•Wireless camera (disconnect both the cab display and camera on implement)

•Wi-Fi booster/relay station

•2-way radio

7. Go to a “quiet” location. If you’re in the farmyard, drive out to a field away from the yard’s

electrical interference and any other interference.

8. Shut off all other electronics except for your blockage and flow monitor components.

The Wi-Fi Network has the wrong name.

Intelligent Ag offers two unique Wi-Fi networks for the WBFM system.

•IASBlockage: This is the most common network name. It is referred to as SSID 1. It

communicates with ECUs that have stickers with a white background on them and the

serial number sequence will utilize the following format: WBM-XXXX.

•IASNetwork2: This is used if you have more than one WBFM system. It is referred to as

SSID 2. It communicates with ECUs that have stickers with a black background on them

and the serial number sequence will utilize the following format: WB2-XXXX.

If you have an access point, refer to the instructions in the network renaming information notice

to change the network name.

If you have a gateway, contact Intelligent Ag to change the network name.

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Can I use the TP-Link and the gateway at the same time?

If you are also using Intelligent Ag’s Engage Zone Control, the Engage Zone Control gateway

works with the WBFM. Do not use a TP-Link.

Running both the gateway and the TP-Link on the same system will cause ECUs to "jump" from

one network to another, causing ECU disconnects.

Can I hardwire my TP-Link to 12 volt power?

WARNING! RISK OF ELECTRICAL SHOCK: Verify that the tractor and power

converter are completely powered off before completing these steps. Intelligent Ag is not

responsible for any damage that results from modifying WBFM components.

TP-Link Model CPE 5210 and CPE 7210 (supplied with an Ethernet cable that has a cigarette

lighter adapter on one end): Cut the cable’s power cord immediately before the cigarette lighter

adapter and discard the adapter. Twist the brown pair together and connect them to ground.

Twist the blue pair together and connect them to FUSED and SWITCHED 12 volt power circuit.

TP-Link Model CPE 210 (supplied with a 12 VDC to 120 VAC inverter): Requires 24 VDC. This

TP-Link itself should not be hard wired, but you can hardwire the inverter to 12 VDC fused and

switched power.

1. Cut the power converter’s power cord immediately before the cigarette lighter adapter

and discard the adapter.

2. Separate the two wires and strip about ½ inch of the wire.

3. Connect the power converter wires to a power source—the wire with white text on it is

positive, and the wire without text is negative. You may crimp or solder the wires,

depending on your preference.

4. Power on the power converter.

The TP-Link only has the power LED on

The TP-Link has lost its configuration file and has been reset to its factory default settings. The

most common cause of this is starting the tractor while the TP Link is powered on—the

momentary drop in voltage can reset the TP Link. To avoid this, always make sure the TP Link

is completely powered down whenever starting the tractor.

To reconfigure the TP-Link, refer to the steps below for your TP-Link model.

TP-Link Model CPE 5210 and 7210: Contact Intelligent Ag for further instructions.

TP-Link Model CPE210: Refer to the WBFM Access Point Configuration Service Bulletin:

www.intelligentag.com/wp-content/uploads/2019/09/600870-000028-WBFM-Access-Point-

Configuration-Service-Bulletin_rev-1.1.pdf.

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My TP Link has no lights on

There is no power to the TP-Link.

1. Check the power cable for damage.

2. Check for blown fuses.

3. If there is power at the connector that plugs into the TP-Link and the TP-Link will not

power on, replace the TP-Link.

My TP-Link keeps flashing on and off

1. Check the power cable for damage.

2. Check for fuses that are not making proper contact or are corroded.

3. If there is constant power at the connector that plugs into the TP-Link and the TP-Link is

still flashing, replace the TP-Link.

I can’t save a new SSID name after a power cycle

Make sure that you press Save in the upper right corner of the window after you change the

SSID. Refer to step 8 of the Access Point SSID Renaming information Notice.

Why does IAS offer two different SSIDs?

We offer two separate SSIDs to allow two machines to operate in close proximity to one another

without the risk of cross talk between the systems.

Gateway 260 doesn’t power down

Open the Recon Wireless Blockage and Flow Monitor app. If it prompts you to update the

gateway, perform the update. If the update is successful, your wireless network will be named

IASBlockage or IASNetwork2 and the gateway will recognize the key switch (blue wire) to power

off the gateway with key power.

I can see the Wi-Fi network but I can’t connect to it

If you’ve recently gotten a new WBFM access point, the system may be trying to connect to the

old one. “Forget” and re-connect to the IASBlockage or IASNetwork2 network.

1. Tap the Settings icon on the iPad home screen.

2. Tap Wi-Fi, then tap the network name.

3. Tap Forget This Network.

4. Re-connect to the network.

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What should the TP-Link LEDs look like?

The power light and the 4 signal lights should be green during normal operation.

If only the power light is on the TP Link has lost its configuration. Refer to the instructions in

WBFM Access Point Configuration Service Bulletin to configure your TP Link:

www.intelligentag.com/wp-content/uploads/2019/09/600870-000028-WBFM-Access-Point-

Configuration-Service-Bulletin_rev-1.1.pdf

The LAN light should only be on during the reconfiguration process while it is connected to a

computer.

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