InnoMedia InnoMedia ESBC 9578-4B Manuel utilisateur

InnoMedia

ESBC 9578-4B

Quick Install Guide

www.innomedia.com

Table of Contents

Introduction 2

Package Contents 2

CAUTION 2

Installation 3

Wall-Mounting Instructions 5

Troubleshooting 6

Appendix A. LED Status Summary 7

Appendix B. T1E1 Wiring Diagram 8

Specications 8

Federal Communication Commission Interfer-

ence Statement 9

Introduction

Designed for MSOs offering SIP trunking and high-speed data services,

InnoMedia's ESBC 9578-4B is a highly integrated and highly manageable

Enterprise Session Border Controller (ESBC) that can be auto-provisioned

and remotely managed. It is ideally suitable for wide deployment by MSOs

addressing SIP-PBX interoperability.

Package Contents

The InnoMedia ESBC 9578-4B comes with the following items:

1 ESBC

1 RJ-45 Cable

2 RJ-11 Phone Cables

1 AC/DC Power Adapter

1 Battery Backup Supply

CAUTION

Disconnect power adapter from the equipment before removing the cover of the

battery compartment.

ATTENTION

Débranchez l’adaptateur d’alimentation de l’équipement avant de retirer le couvercle

du compartiment de piles.

Installation

1. Connect the active RF coaxial cable to the “CABLE”connector.

2. Coaxial cable screen shield needs to be connected to the earth at the

building entrance per ANSI/NFPA 70, the National Electrical Code (NEC), in

particular Section 820.93, Grounding of Outer Conductive Shield of a Coaxial

Cable or in accordance with local regulation. For additional grounding, it is

strongly recommended that a grounding cable to be connected to the ground

screw terminal as shown in the diagram.

3. Connect any standard analog telephone or fax machine to ESBCs “PHONE”

connector, labeled 1-4.

4. Optionally, connect LAN port 2, 3, or 4 to corporate LAN which has IP Phone

or IP PBX.

5. Optionally, connect T1/E1 port 1 and/or 2 to a corporate TDM PBX. See T1/E1

cable wiring pin-out in Appendix B.

6. Connect included AC power cable to the electrical outlet and its cable to the

ESBC’s “12V DC” connector.

7. Secure AC power cord in the plastic cable harness for power cable in the back

of the unit.

8. Open the battery compartment and insert the battery completely until it is

secured properly with the plastic latch. Put the cover back in place.

9. Wait for “ONLINE”indicator light on front of ESBC (see Front Cover Picture) to

be steady green. If“ONLINE”light is blinking faster, 0.5 seconds ON and 0.5

seconds OFF intervals, system provisioning is in progress. Please wait until

“ONLINE”indicator light is steady green.

10. If you have performed step 5, wait for“T1/E1” LED on front of ESBC to be

steady green.

11. At this point you have completed the ESBC installation. You will hear the dial

tone when you pick up the handset of the phone or fax machine connected to

the FXS port. You can now start placing and receiving telephone and fax calls.

12. Optionally, you can place calls from IP Phone or IP PBX connected on the

corporate LAN port, or the phones connected to the TDM PBX via the T1/E1

connection.

Wall-Mounting Instructions

Optionally, you may choose to mount your ESBC on the wall.

1. Drill two holes 13.5 cm apart on the wall.

2. Use a screwdriver to install one #6 metal screw in each hole. Leave the screw

heads 1/4 to 3/8 inch away from the wall.

3. Position the ESBC with the ports at the top.

4. Place the unit above the screws and lower it so the screw heads are inside and

at the tops of the wall mount slots on the back of the unit.

5. Adjust to t. If the unit is too loose, remove it from the wall, slightly tighten

screws, and rehang.

Troubleshooting

Problem:

Telephone on FXS port has no dial tone

Solution:

1. Ensure that all cables (power, RF, telephone) are properly connected to the

ESBC. Ensure that ESBC’s AC power adapter is plugged in, and“PWR”

indicator lights are ON (see Front Cover Picture).

2. Pick up telephone handset (phone o-hook), check for corresponding PHONE

(1-4) indicator light to be ON. Also, the“ONLINE”indicator light is steady green.

If not, please disconnect ESBC power cable, and then reconnect it again (see

Front Cover Picture).

3. If previous steps fail, report the failure to service provider for attention.

Problem:

Cannot establish Internet connection.

Solution:

1. If the PWR, RECV, SEND, and ONLINE LEDs are solidly lit, the cable modem

is working properly. Try restarting the computer so that it could reestablish a

connection with the cable modem.

2. Power cycle the ESBC by switching the power to the O position, remove

the power adapter from the electrical outlet and plug it back in. Wait several

minutes for the cable modem to reestablish communications with your cable

service provider.

3. If your PC is connected to a hub or gateway, try connecting the PC directly into

the cable modem.

4. If you are using a cable splitter, try removing the splitter and connect the cable

modem directly to the cable wall outlet. Wait several minutes for the cable

modem to reestablish communications with your cable service provider.

5. Your Ethernet or coaxial cable may be damaged. Try using another cable.

6. If none of these suggestions work, contact your cable service provider for

further assistance.

Appendix A. LED Status Summary

LED / Control Blinking State ESBC 8528-4B/9528-4B State

PWR Steady Green Device power is on

O Device power is o

T1/E1 Steady Green Indicates synchronized link

Blinking Green Indicates unit is training

Steady Red Indicates link is down due to LOS, LFA or RAI

Blinking Red Indicates T1/E1 cable is unplugged

UPS Steady Orange Battery Fully Charged

Blinking Orange Battery is charging (AC power on)

Steady Green Battery is in use (AC power o)

Blinking Red Battery Low (AC power o )

Steady Red Failed or Bad battery (AC power o)

O Battery discharged (AC power o)

BATT-INT Steady Orange Battery Fully Charged

Blinking Orange Battery is charging (AC power on)

Steady Green Battery is in use (AC power o)

Blinking Red Battery Low (AC power o )

Steady Red Failed or Bad battery (AC power o)

O Battery discharged (AC power o)

RECV Steady Green Thecablemodemmoduleislockedtodownstreamfrequency

Blinking Green The cable modem module is searching for downstream

frequency

BlinkingGreensimultaneous

with SEND LED

The cable modem module is currently upgrading

O The cable modem module is not locked to downstream

frequency

SEND Steady Green Thecablemodemmoduleislockedtoupstreamfrequency

Blinking Green The cable modem module is searching for the upstream

frequency

BlinkingGreensimultaneous

with RECV LED

The cable modem module is currently upgrading

O Thecablemodemmoduleisnotlockedtoupstreamfrequency

ONLINE Steady Green The cable modem module has passed packet cable

provisioning(includingcongledownload)andisregistered

with the CMTS

Blinking Green ThecablemodemmoduleisattemptingtoregisterwithCMTS

O Thecablemodemmodulehasnotpassedprovisioningand

has not registered with the CMTS

LAN 1-4 Blinking Amber WhenDataispassedwhilePCisconnectedtoLANEthernet

port

O No PC connected to USB or LAN Ethernet ports

PHONE 1-4 Blinking Amber Theconnectedtelephonehandsetisonthehook(notinuse)

and there are new voice mail messages

Steady Amber The connected telephone handset is o the hook

O Theconnectedtelephonehandsetisonthehook(notinuse)

and there are no new voice mail messages

Appendix B. T1/E1 Wiring Diagram

Specications

Telephone Interface 4 FXS voice ports

Connector RJ-11 REN=5

Signaling Loop start

Service Provider Interface DOCSISStandardCATVcoaxialcable,75Ohms“F”typeconnector

PBX Interface Up to 2 T1/E1 trunk ports with PRI or CAS signaling

User Data Interface 4 10/100/1000 BaseT Ethernet (RJ-45)

RF Input Level -15dBmV ~ +15dBmV

Frequency Range Upstream: DOCSIS: 5~65Mhz

Downstream: DOCSIS: 88~860MHz

UPS Rating 12V/4A

Dimension 2.5 in (H) x 7.8 in (W) x 6.0 in (D)

63.5 mm (H) x 198 mm (W) x 152 mm (D)

Power Supply AC 100~240V/50~60Hz (DC 12V @ 4.0 Amps)

On Battery Li-ion battery providing 4 hrs Talk Time / 6 hrs Standby Time

Operating Temperature 32°F to 104°F (0°C to 40°C)

Federal Communication Commission Interference

Statement

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed

to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment o and on, the user is encouraged

to try to correct the interference by one of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit dierent from that

to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that

may cause undesired operation.

FCC Caution: Any changes or modications not expressly approved by the

party responsible for compliance could void the user’s authority to operate this

equipment.

IEEE 802.11b or 802.11g operation of this product in the U.S.A. is rmware-

limited to channels 1 through 11.

IMPORTANT NOTE:

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an

uncontrolled environment. This equipment should be installed and operated with

minimum distance 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other

antenna or transmitter.

product names may be trademarks of their respective companies.

v1.4 12/13

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