WARRANTY
Interceptor Roto-Molded Housing Warranty - 7 Years
Injectidry Systems guarantees the roto-molded housing to be free from defects in materials and workmanship for a period of seven
(7) years from the original purchase date. This warranty is subject to the conditions listed below.
Roto-Molded Housing Warranty: Injectidry Systems will repair or replace for the original purchaser (at Injectidry's option), the
parts necessary to correct any defects in materials and workmanship for a period of seven (7) years. During the first year, In-
jectidry Systems will cover all material, labor, and shipping costs to and from the service center. The customer is responsible for all
labor and shipping costs after one (1) year from the original date of purchase.
Limitations & Exclusions: This warranty will not extend to Injectidry products showing any accidental damage, alteration, normal
wear, disassembly, lack of proper maintenance, damage from fire or flood, damage from corrosive or other chemicals, improper
voltage use, unauthorized repairs, use of non-genuine parts and materials, misuse, or any other causes beyond the control of In-
jectidry. The warranty obligation extends only to the repairs or replacement of parts found to be defective upon the examination and
the decision of Injectidry Systems.
The preceding limitations constitute the entire warranty. No other warranty or responsibility is expressed or implied. The warranty
includes legal rights to the original purchaser and is not transferable. Additional rights may be available, varying state to state. In
addition, Injectidry Systems Repair Department must authorize all incoming products and/or repair work to be completed by an
authorized repair center. Injectidry Systems is not responsible for any repairs or modifications to any of its products, unless com-
pleted by Injectidry Systems or an authorized service center. We are not responsible for subsequent damage caused by the user
and or its agents.
CUSTOMER SERVICE
Return for Repair Request:You can obtain a Request for Repair Form by calling 800.257.0797 or by going to our website for a
form on the “Contact Us” page.
Return Request:You can obtain a Request for Return Form by calling 800.257.0797 or by going to our website for a form on the
“Contact Us” page.
Incomplete Shipments
All shortages must be reported within five business days.
Be sure to check the number of cartons or packages. You can compare this count with the total listed on Bill of Lading. Confirm that
you have received all cartons or packages pertaining to this shipment.
If quantities do not match, have the delivery driver note shortage. If the missing cartons or packages do not show up in the next few
days, contact the Shipping Department and we will reship on a new order.
You must file a Freight Claim for shorted packages if the count differs from the Bill of Lading. For your protection, the carrier who
delivers merchandise to your door is responsible for any loss or damages. Acceptance of the shipment by the carrier company is
acknowledgement that the articles were delivered to them were in good condition and properly packaged.
Freight Damage
Injectidry Systems is not responsible for freight damage. We will assist you in filing a freight claim. The shipper must be notified
within 48 hours or by the next business day.
Immediately upon receiving the shipment, note all damage with the driver or on the waybill. If damages are found after the packag-
ing is opened, call the transportation company to report the concealed freight damage and request an inspection.
If the shipment arrived via LTL, contact shipping@injectidry.com with the pro # and the details of the problem(s).
If the shipment arrived via UPS small packages, visit our website for freight claims procedures www.injectidry.com or go to the fol-
lowing UPS link for filing a claim https://wwwapps.ups.com/webClaims/create?loc=en_US&report_type=1
DO NOT throw away the packaging, as it would be needed for filing a freight damage claim. Injectidry or the shipper will reimburse
for approved and validated claims that are paid by the transportation carrier. If you do not follow these procedures we may not be
able to assist you in recovering the lost value.
7800.257.0797 www.injectidry.com
