InFocus ProjectorNet Manuel utilisateur
ProjectorNet
Cutting-edge projector management software.
User’s
Guide
Copyright © 2002 by InFocus Corporation
Wilsonville, Oregon. All rights reserved.
InFocus Corporation
27700B SW Parkway Ave. Wilsonville, Oregon 97070 USA
European Office: Olympia 1, NL-1213 NS Hilversum, The Netherlands
May, 2002
Trademarks
Apple, Macintosh, and PowerBook are trademarks or registered trademarks of
Apple Computer, Inc. IBM and PS/2 are trademarks or registered trademarks of
International Business Machines, Inc. Microsoft, PowerPoint, and Windows are
trademarks or registered trademarks of Microsoft Corporation. InFocus and LP
are trademarks or registered trademarks of InFocus Corporation.
iii
TA B L E O F C O N T E N T S
Introduction 1
The ProjectorNet User’s Guide 1
About this User’s Guide 2
If You Need Assistance 3
Warranty 3
About ProjectorNet 5
ProjectorNet Overview 5
ProjectorNet Components 5
The ProjectorNet Software 5
Network Connectivity Options 6
ProjectorNet Hardware - Legacy Compatibility 7
User Categories 7
System Architecture 9
ProjectorNet Usage Model 10
ProjectorNet for Administrators 13
Overview 13
About the ProjectorNet MMC snap-in 13
System Requirements 14
Projector Device Connectivity 15
Installing ProjectorNet on the Server 15
Information Needed for Installation 15
SQL Server and MSDE 16
Microsoft Exchange 16
Installation Steps: ProjectorNet Server Software 16
Installation Steps: ProjectorNet MMC Client Software 18
ProjectorNet Log Files 19
Installation Error Message 19
Setting Up ProjectorNet for E-mail Notification 20
Setting Up ProjectorNet 22
Services Overview 24
User Group Overview 30
Events Overview 32
Projectors Overview 34
Directory Overview 36
ProjectorNet Maintenance 40
Service Control Manager 40
Starting, Stopping and Pausing Services 40
iv
InFocus Projector Administration Service 41
InFocus Locator Service 42
InFocus Directory Service 42
InFocus Serial Filter Service 42
Startup Type 42
Event Viewer 43
Filtering Events 46
ProjectorNet for the End-User 49
Overview 49
System Requirements 49
Installation 50
Information Needed for Installation 50
Installation Steps 50
Using ProjectorNet 51
Services 52
Users 52
Events 53
Projectors 59
Directory 68
Appendix 73
Supported Projectors 73
Menu Items, Tool Bar Icons, and Results Pane Options 74
Menu Items 74
Tool Bar Icons 75
ProjectorNet Administration Console Results Pane 76
78
ProjectorNet Software Options 78
ProjectorNet Accessories 79
Glossary 81
Index 85
1
INTRODUCTION
ProjectorNet support, upgrades,
and other helpfull information can
be found on the Worldwide Wed
at www.infocus.com/projectornet.
The InFocus®ProjectorNetsystem is a complete projector net-
working solution. It is designed to extend the life of projectors,
prevent projector theft, avoid projector downtime, and provide
warnings on issues such as low lamp life and projector errors. By
utilizing client/server software, it allows the control of projectors
with built-in network capability, and through the use of optional
Network Adapters it allows the control of legacy InFocus, ASK,
and Proxima projectors that do not have network capabilities.
Be sure to read the “Readme” file
included on the ProjectorNet CD
for the latest information regarding
installing and setting up Projector-
Net.
ProjectorNet is designed to enable IT Administrators to install,
set up and maintain the ProjectorNet system. It also allows end-
users designated as Help Desk and Facilities personnel to
remotely monitor, control, and troubleshoot multiple projectors
widely distributed throughout an organization by connecting
them to the corporate Local Area Network (LAN).
ProjectorNet operates as a snap-in within the Microsoft®Man-
agement Console (MMC), an existing graphical user interface
concept.
The ProjectorNet User’s Guide
This User’s Guide can be printed
out as a double-sided document
from the “ProjectorNet.pdf” File
available on the ProjectorNet CD
and the ProjectorNet directory on
the server.
This User’s Guide is written for both the ProjectorNet Adminis-
trator and the ProjectorNet end-user, such as Help Desk and
Facilities personnel. Please note that the majority of the chapters
in this User’s Guide are intended to be read and used by your
network administrator or IT professional (the ProjectorNet
Administrator) who is to install, set up, and maintain Projector-
Net on a corporate LAN.
A single chapter, “ProjectorNet for End-Users,”focuses on actu-
ally using ProjectorNet, and is designed for the Help Desk and
Facilities personnel who perform the projector monitoring and
troubleshooting duties via ProjectorNet.
2
Introduction
About this User’s Guide
The following headings introduce and briefly describe what to
expect in the chapters of this guide.
The majority of this User’s Guide
chapters are intended to be read
and used by the IT Administrators.
If you are an end-user of
ProjectorNet, just read the
“Introduction,”“About
ProjectorNet,”“ProjectorNet for
End-users”chapters and the
Appendix.
Introduction
This chapter, gives a very high-level glance at the ProjectorNet
system, the audiences targeted for this User’s Guide, this User’s
Guide’s organization, and where to find assistance. This section is
written for both Administrators and end-users.
About ProjectorNet
In the “About ProjectorNet”chapter, a more detailed overview of
ProjectorNet and its components can be found along with defini-
tions of the “User Categories“and a sample “System Architec-
ture“layout. This chapter is intended for both Administrators
and end-users.
ProjectorNet for Administrators
The “ProjectorNet for Administrators“chapter contains an over-
view of the installation process, a list of information needed
before embarking upon the installation, and a detailed explana-
tion of the installation process.
This chapter also instructs Administrators on getting Projector-
Net running, setting up the ProjectorNet server application, and
discusses maintenance instructions. This chapter is intended for
Administrators, not for the end-users.
ProjectorNet for End-Users
This chapter details the installation and setup processes for the
end-users of ProjectorNet, as well as describes each of the tasks
that the end-user can manage. An end-user is the Helpdesk,
Facilities, or any other deignated staffer who is to use the soft-
ware on an everyday basis to remotely monitor, control and trou-
bleshoot multiple projectors.
Appendix
The Appendix lists projectors supported by ProjectorNet and
describes menu, toolbar, and window interface options. This
chapter is intended for both Administrators and end-users.
3
Glossary
The Glossary contains terms that are used in our descriptions of
both networks and ProjectorNet.
If You Need Assistance
The first place to look for help is in this manual. The software also
contains an on-line Help system that is listed as a book within the
MMC’s Help application. Just select the ProjectorNet book to
view its topics, or browse through the index to locate a topic that
can answer your question.
Help can also be found at the Service and Support section of our
website at http://www.infocus.com/projectornet. You’ll find a Tech-
nical Library, FAQs, and support contacts including a technical
support e-mail form.
The software also contains an on-line Help system that is listed as
a book within the MMC’s Help application. Just select the Projec-
torNet book to view its topics, or browse through the index to
locate a topic that can answer your question.
If these sources don’t answer your question, call InFocus Cus-
tomer Service directly at 1-800-799-9911. Call between 6 a.m. and
6 p.m. PST, Monday through Friday. Service is available in North
America after hours and on weekends for a fee at 1-888-592-6800.
In Europe, call InFocus in The Netherlands at (31) 35-6474010.
In Asia, call InFocus in Singapore at (65) 6334-9005.
Or, send us an e-mail at techsupport@infocus.com.
Our World Wide Web address is http://www.infocus.com.
Warranty
This product is backed by a limited warranty. The details of the
warranty are printed at the back of this manual.
If you have an optional Network Adapter, please refer to its
accompanying documentation to locate its warranty information.
4
Introduction
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