IBM CT-618 Manuel utilisateur
IBM
Small Business
Computer Telephony Solution
Installation Guide
Options
by IBM
Note: Before using this information and the product it supports, be sure to
read the software license agreement in Appendix B and general information in
Product Warranty and Notices.
First Edition ( June 1998)
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where such provisions are inconsistent with local law: INTERNATIONAL
BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS”WITHOUT WARRANTY OF ANY KIND, EITHER
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© Copyright International Business Machines Corporation 1998. All rights
reserved.
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Schedule Contract with IBM Corp.
IBM CTS Installation Guide
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Contents
1. SAFETY INFORMATION 1
2. INTRODUCTION 5
2.1 IBM Computer Telephony Solution (CTS) overview 5
2.2 About this book 5
3. IBM TELEPHONY INSTALLATIONS 7
3.1 Prerequisite Hardware and Software 7
3.2 Preparing for New Installations 8
3.3 Installing Server Software and Utilities 8
3.4 IBM VoiceMaster Startup and Configuration 13
3.5 IBM Call Manager Installation 15
3.6 IBM Call Manager Setup 16
3.7 Finishing Your Installation 17
3.8 Enabling NT Level 2 ( LOGON ) Security 17
4. UPGRADE INSTALLATIONS 21
4.1 Preparing for Upgrade Installations 21
4.2 Upgrading Server Software and Utilities 22
4.3 Upgrading the Translation Table 25
4.4 IBM VoiceMaster Startup and Configuration 26
IBM CTS Installation Guide
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5. INSTALLING CT-618 HARDWARE 27
5.1 Unpacking the CT-618 Board 27
5.2 Important Safety Information 27
5.3 Installing the CT-618 28
5.4 Adding boards to a IBM Computer Telephony system 29
5.5 Specifying and changing board settings 31
5.6 Changing registry entries 31
6. TELEPHONE WIRING 35
6.1 Safety instructions 35
6.2 Wiring Configurations 35
7. IBM CT-618 FUNCTIONS 39
7.1 Incoming calls 39
7.2 Dialing calls 39
7.3 Call management 40
7.4 Transferring calls 40
8. IBM CT SYSTEM ADMINISTRATION 43
8.1 Basic commands and utilities 43
8.2 Using the IBM CT Administration Utility 43
9. UNINSTALLING IBM TELEPHONY SOFTWARE 47
10. TROUBLESHOOTING 49
IBM CTS Installation Guide
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11. HELP AND SERVICE INFORMATION 51
11.1 Step 1: Troubleshooting 51
11.2 Step 2: Preparing for the Call 51
11.3 Step 3: Placing the Call to IBM 52
12. PRODUCT WARRANTY 53
13. APPENDIX A: NOTICES 59
13.1 Electronic Emission Notices 59
13.2 Telecommunication Notices 60
13.3 Canadian Department of Communications Certification Label 61
13.4 Patent Notices 63
13.5 Trademarks 63
14. APPENDIX B: SOFTWARE LICENSE AND WARRANTY INFORMATION 65
14.1 NetPhone, Inc. Limited Software Warranty And License Agreement65
15. APPENDIX C: SPECIFICATIONS 69
15.1 PC Host Requirements 69
15.2 CT-618 Specifications 69
15.3 RJ21X Telco connector pinout 70
15.4 PBX CT-618 Functions 71
16. INDEX 75
IBM CTS Installation Guideiv
Safety Information
IBM CTS Installation Guide 1
1. Safety Information
Safety Information
IBM CTS Installation Guide2
Safety Information
IBM CTS Installation Guide 3
To avoid a shock hazard, do not connect or disconnect any cables or perform
installation, maintenance, or reconfiguration of this product during an electrical
storm.
To avoid shock hazard:
• The power cord must be connected to a properly wired and earthed
receptacle.
• Any equipment to which this product will be attached must also be
connected to properly wired receptacles.
Pour éviter tout risque de choc électrique, ne manipulez aucun câble et
n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce
produit au cours d'un orage.
Pour éviter tout risque de choc électrique:
• Le cordon d'alimentation doit être branché sur une prise d'alimentation
correctement câblée et mise à la terre.
• D'autre part, tout le matériel connecté à ce produit doit également être
branché sur des prises d'alimentation correctement câblées et mises à la
terre.
Para evitar peligo de descargas, no contecte o desconecte ningún cable, ni realice
ninguna instalación, mantenimiento o reconfiguración de este producto durante
una tormenta eléctrica.
Para evitar peligro de descargas:
• El cale de alimentación debe estar conectado a una toma de alimentación
adecuadamente cableada y con toma de tierra.
• Cualquier equipo al cual se conecte este producto debe estar tamblén
conectado a tomas de alimentación adecuadamente cableadas.
• Cuando sea posible, utilice una mano para conectar o desconectar los cables
de señal para impedir que se produzcan posible descargas eléctricas al tocar
dos superficies con potencial eléctrico distinto.
Safety Information
IBM CTS Installation Guide4
DANGER
• When using your telephone equipment basic safety precautions should always
be followed to reduce the risk of fire, electrical shock, and injury to persons,
including the following:
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
• Never touch uninsulated telephone wires or terminals unless the telephone
line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electrical shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity of the leak.
Table des matières
Autres manuels IBM Téléphone
