IBM ThinkPad 92P1559 Manuel utilisateur

ThinkPad

G40 Series

Service and Troubleshooting Guide

򔻐򗗠򙳰

ThinkPad

G40 Series

Service and Troubleshooting Guide

򔻐򗗠򙳰

Note

Before using this information and the product it supports, be sure to read the general information under

Appendix A, “Important safety instructions”, on page 43, Appendix B, “Wireless related information”, on

page 49, Appendix C, “Warranty information”, on page 51, and Appendix D, “Notices”, on page 65.

First Edition (February 2003)

The following paragraph does not apply to the United Kingdom or any country where such provisions are

inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″WITHOUT

WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED

WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement

may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the

information herein; these changes will be incorporated in new editions of the publication. IBM may make

improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time

without notice.

IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring

any obligation to you.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

Important Notice for Users

Important Regulatory Notice for Users

The ThinkPad G40 computer complies with the radio frequency and safety

standards of any country or region in which it has been approved for wireless

use. You are requested to install and use your ThinkPad computer in strict

accordance with the local RF regulations. Before you use the ThinkPad G40

computer, please find and read “Regulatory Notice for ThinkPad G40,” the

notice that supplements this Service and Troubleshooting Guide. The notice is

included in the package with this publication.

Information about hard disk capacity

Instead of providing a recovery CD or a Windows

CD with your computer,

IBM

provides simpler methods of accomplishing the tasks typically

associated with these CDs. The files and programs for these alternative

methods are on your hard disk, which eliminates having to locate misplaced

CDs and problems associated with using an incorrect CD version.

The complete backup of all the files and programs that IBM preinstalled on

your computer resides in a hidden section, or partition, of the hard disk.

Although hidden, the backups in the partition consume hard disk space.

Therefore, when checking the capacity of your hard disk according to

Windows

you might note that the total capacity of the disk appears to be

smaller than anticipated. This discrepancy is explained by the contents of the

hidden partition. (See “Recovering pre-installed software” on page 31.)

For more information about recovering your hard disk to the original

preinstalled contents refer to your on-system help source, Access IBM. Press

the blue Access IBM button or click the Access IBM icon on your desktop, and

then browse the Learn section for various topics that cover backing up and

recovering.

iv ThinkPad

G40 Series Service and Troubleshooting Guide

Finding information with Access IBM

The blue Access IBM button can help you in many situations when your

computer is working normally; and even when it is not. At your desktop,

press the Access IBM button to open Access IBM. Access IBM is your

on-board computer help center that brings you informative illustrations and

easy-to-follow instructions for getting started and staying productive. You can

also use the Access IBM button to interrupt the startup sequence of your

computer and start the Access IBM Presdesktop Area. If Windows

does not

start correctly, press the Access IBM button during the startup sequence of

your computer and start the Access IBM Predesktop Area. Use this area to run

diagnostics, restore your backups (assuming you have made backups using

IBM Rapid Restore PC), restore to factory contents (ie, what was there when

you received your computer), start a utility that enalbes you to change your

startup sequence, and get essential system information, and start the IBM

BIOS Setup Utility where you can check and change BIOS settings.

Press the Access IBM button to open the application that brings all of IBM’s

resources to you. On the next page, you will see the Welcome page of Access

IBM that explains what each part of Access IBM holds to help you.

Some of the topics in your help system contain brief video clips that show

you how to perform certain tasks, such as replacing your battery, inserting a

PC Card, or upgrading your memory. Click the play button to watch the

video clip.

vi ThinkPad

G40 Series Service and Troubleshooting Guide

Contents

Important Notice for Users.......iii

Important Regulatory Notice for Users . . . iii

Information about hard disk capacity....iii

Finding information with Access IBM . . . v

Chapter 1. Overview of your new ThinkPad

computer .............1

Your ThinkPad at a glance .......2

Features..............3

Specifications ............5

Caring for your ThinkPad computer ....6

Chapter 2. Solving computer problems . . 9

Diagnosing problems .........10

Troubleshooting ...........11

Error messages ..........11

Errors without messages .......15

A password problem ........16

A power switch problem .......17

Keyboard problems ........17

Standby or hibernation problems ....17

Computer screen problems ......20

Battery problems .........23

Hard disk drive problems ......23

Startup problems .........24

Other problems ..........27

Starting BIOS Setup Utility .......29

Recovering pre-installed software .....31

Replacing the hard disk drive ......32

Replacing the battery .........35

Chapter 3. Getting help and service from

IBM...............37

Getting help and service ........38

Getting help on the Web ........38

Calling IBM ............38

Getting help around the world......41

Appendix A. Important safety instructions 43

Modem safety information .......46

Laser compliance statement .......47

Appendix B. Wireless related information 49

Wireless Interoperability ........49

Usage environment and your Health....49

Appendix C. Warranty information ....51

Warranty Period ..........51

Warranty service and support ......51

Before you call for service ......52

Calling for service .........52

IBM Statement of Limited Warranty

Z125-4753-06 8/2000 .........53

Part 1 - General Terms .......53

Part 2 - Country-unique Terms .....56

Appendix D. Notices.........65

Processing date data .........65

References to Web site addresses .....66

Electronic emission notices .......66

Product notice requirements ......68

Environmental notices for Japan .....68

Trademarks ............69

Index ..............83

viii ThinkPad

G40 Series Service and Troubleshooting Guide

Ce manuel convient aux modèles suivants

Table des matières

Autres manuels IBM Ordinateur portable

IBM

IBM ThinkPad 500 Manuel du propriétaire

IBM

IBM ThinkPad R40 Manuel utilisateur

IBM

IBM ThinkPad T20 Manuel du propriétaire

IBM

IBM ThinkPad G40 Series Manuel utilisateur

IBM

IBM THINKPAD A20M Manuel utilisateur

IBM

IBM ThinkPad 570 Manuel utilisateur

IBM

IBM ThinkPad 310E Manuel utilisateur

IBM

IBM ThinkPad X20 Manuel du propriétaire

IBM

IBM ThinkPad 560X Manuel utilisateur

IBM

IBM ThinkPad 770 Manuel utilisateur

IBM

IBM ThinkPad 240X Manuel du propriétaire

IBM

IBM ThinkPad 380Z Manuel utilisateur

IBM

IBM N51 Series Manuel du propriétaire

IBM

IBM THINKPAD T43P Manuel utilisateur

IBM

IBM ThinkPad 240X Manuel du propriétaire

IBM

IBM ThinkPad R40e Manuel utilisateur

IBM

IBM 2621483 - ThinkPad i Series 1400 2621 Instructions d'utilisation et d'installation

IBM

IBM ThinkPad i Series Manuel utilisateur

IBM

IBM ThinkPad 390 Manuel utilisateur

IBM

IBM ThinkPad i Series 1400 Manuel du propriétaire

IBM

IBM ThinkPad 560Z Manuel utilisateur

IBM

IBM THINKPAD T30 - Manuel utilisateur

IBM

IBM ThinkPad 390X Dimensions

IBM

IBM A Series Manuel utilisateur

Manuels Ordinateur portable populaires d'autres marques

HP ze2401xt - Pavilion Notebook PC Manuel utilisateur

Velocity

Velocity NoteMagix M10 Manuel utilisateur

Dell

Dell Alienware 17 R2 Manuel utilisateur

Toshiba

Toshiba A105-S2236 Manuel utilisateur

HP ENVY 17 Manuel

Winbook

Winbook LM Manuel utilisateur

Dell

Dell Inspiron 1464 Manuel utilisateur

Dell

Dell Inspiron 15R 5537 Manuel utilisateur

HP PROBOOK 4520S Manuel

Dell

Dell Latitude ATG D620 Manuel utilisateur

Sony

Sony VAIO PCG-FX270 Manuel utilisateur

Dell

Dell Latitude 7310 Manuel utilisateur

Dell

Dell Precision GU806 Manuel utilisateur

Sony

Sony VAIO PCG-R505JLK Manuel utilisateur

Lenovo

Lenovo THINKPAD X32 Manuel utilisateur

HP Compaq tc4200 Guide de démarrage rapide

Toshiba

Toshiba mini NB300 Manuel utilisateur

Lenovo

Lenovo ThinkPad X201 Tablet Manuel