Huawei U8180 Dimensions

Huawei Technologies Co., Ltd.

HUAWEI GAGA U8180 Smart Phone FAQs

V100R001

Huawei Device Co. Ltd.

Huawei Technologies Co., Ltd.

Q1.

How many text messages can be saved on my phone?

A1.

1. The total number of messages saved on your phone is related to the phone

storage. If the storage is less than 10%, the phone will give you a tip. And then

you must delete some old messages to receive the new messages.

2. A thread can contain up to 999 text messages. By default, a thread contains

200 text messages on your phone.

To set the text messages in a thread: Touch Messaging > > Settings > Text

message limit, and then set the text message limit.

Q2.

What are the failure causes of sending or receiving a multimedia

message? How to solve such problems?

A2.

1. If your phone memory is insufficient (smaller than 10%), you cannot receive a

multimedia message.

Huawei Technologies Co., Ltd.

Solution: Delete unnecessary messages to release your phone memory. The

available memory should be larger than 10%.

2. If data service is disabled, you are unable to send or receive multimedia

messages.

Solution: Touch > Settings > Wireless & networks > Mobile networks.

Touch to select Data enabled.

Q3.

Why am I unable to open certain pictures or start certain videos?

A3.

1. The phone does not support the file format.

2. The phone memory is insufficient. Please close some running third-party

applications.

3. The file is damaged.

4. The file is copy-right protected.

5. Unknown error occurs to the application or phone system. This is very rare

case and you can restart the phone to try them again.

Huawei Technologies Co., Ltd.

Q4.

How do I edit a picture or video?？

A4.

1. Open a picture.

2. Touch > Rotate or Crop.

3. You are unable to edit a video clip.

Q5.

What are the possible reasons of poor quality of playing a streaming

media online?

A5.

1. The source streaming media has poor quality.

2. The network is poor.

3. Phone hardware may be faulty, for example, the phone display is damaged. In

such case, compare the streaming media with another device.

4. Phone memory may be insufficient.

5. CPU usage is high.

6. Too much application is running.

Huawei Technologies Co., Ltd.

Q6.

Why is my phone unable to be searched by other devices? How do I

solve this problem?

A6.

1. Bluetooth may be turned off.

Solution: Touch > Settings > Wireless & networks and turn on Bluetooth.

2. The phone may be set to Hidden after Bluetooth is turned on.

Solution: Touch > Settings > Wireless & networks > Bluetooth settings

and touch Discoverable.

Huawei Technologies Co., Ltd.

Q7.

What are the possible causes of my phone failed to pair with other

devices?

A7.

1. I am unable to search other devices.

Check that Bluetooth on other devices is turned on and the devices are able to

be searched.

2. I am unable to search the Bluetooth headset.

Check that the headset is set to Discoverable. For details, see the headset

user guide.

3. I am unable to connect to other phones when I send files.

Check that the paired phone is able to receive files or supports the file of the

specific format.

Q8.

Why am I unable to use My Location service and how to solve this

problem?

A8.

1. The My Location feature takes information broadcast from mobile towers near

you to locate your current location on the map. When the signal strength is

weak or your network operator does not support this service, you may

encounter this problem.

2. Solution: Move to a place with better signal strength to use My Location

service.

If you fail once, try more times.

Huawei Technologies Co., Ltd.

Q9.

Why am I unable to open certain pictures or start certain videos?

A9.

1. The phone does not support the file format.

2. The phone memory is insufficient. Please close some running third-party

applications.

3. The file is damaged.

4. The file is copy-right protected.

5. Unknown error occurs to the application or phone system. This is very rare

case and you can restart the phone to try them again.

Q10.

During an online streaming media play, will the phone memory be

insufficient?

A10.

No. The download occupies RAM rather than the phone memory during an online

streaming media play.

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