HP ID5220N Manuel utilisateur

Service Manual

HP High-Definition

Lamp DLP™ TV

ID5220N

Preface

This manual contains service instructions for the HP 52-inch ID5220N lamp driven rear projection television.

The maintenance procedures in this manual are intended to help isolate defective parts and replace them in the

field or in a Service Depot Environment. The procedures provide instructions for disassembly and

troubleshooting to the board level. There is no intent to service this product at the component level at the

authorized servicer’s location. Circuit boards will be returned to a central location for component-level repair.

This manual is copyrighted and all rights are reserved. This product may not, in whole or in part, be copied,

photocopied, translated, or reduced to any electronic or machine-readable form without prior written consent,

except for copies retained by the purchaser for backup purposes.

This manual includes basic specifications, descriptions of major system assemblies and components, and a

troubleshooting section containing information on how to detect and correct errors. The manual also includes a

flowchart for checking, locating, and replacing board assemblies, to aid users in returning the television to safe,

normal operating condition.

NO WARRANTY OR REPRESENTATION, EITHER EXPRESSED OR IMPLIED, IS MADE WITH RESPECT TO

THIS DOCUMENTATION, ITS QUALITY, PERFORMANCE, MERCHANTABILITY, OR FITNESS FOR A

PARTICULAR PURPOSE.

In no event will the vendor be liable for direct, indirect, special, incidental, or consequential damages arising out

of the use or inability to use this product or documentation.

NOTICES:

The information found in this manual is subject to change without prior notice. Any subsequent changes made in

the data herein will be incorporated in later editions.

Manufactured under license from Dolby Laboratories. “Dolby” and the double-D symbol are trademarks of Dolby

Laboratories.

PictBridge is a trademark.

REVISION HISTORY:

Rev.A – Initial release. September 2006.

Rev. B – Updated the using the service menu procedure. Updated the removing the rear cover procedure.

Added information on how to reset the television. Added cautions about lamp life. Corrected two typos in the

PhotoViewer flow chart. October 2006.

iii

Safety, Regulatory, and Important Information

Service by Qualified Personnel Only

WARNING!

This manual is for use by qualified service personnel only. All servicing should be referred to qualified

service personnel. To prevent injury, under no circumstances should anyone other than qualified service

personnel attempt to remove the cover of any television or service it.

Power Safety

WARNING!

Before performing any type of service or repair on any television, turn the unit off and disconnect its AC

power cord from the power source.

Mercury Safety

WARNING!

This TV lamp contains a small amount of mercury. If the lamp breaks, adequately ventilate the area

where the breakage occurred, discard any nearby food and drink, and thoroughly clean the table surface

around the television. Wash your hands after cleaning the area or handling a broken lamp. Disposal of

this lamp may be regulated due to environmental considerations. For disposal and recycling information,

contact your local authorities or the Electronic Industries Alliance at www.eiae.org. You can find safety

information about the lamp at this web address:

www.hp.com/hpinfo/globalcitizenship/environment/productdata.

Lamp Life

CAUTION:

•Do not disconnect power until the television has cooled and the fan stops running – up to three

minutes after turning it off. Otherwise, you might shorten the life of the lamp.

•When power is removed from the television, wait more than two minutes before attempting to turn

on the television. Otherwise, you might shorten the life of the lamp.

Regulatory Information

This section presents information that shows how your TV complies with regulations in certain regions. Any

modifications to your TV not expressly approved by HP could void the authority to operate the TV in these regions.

U.S.A.

This equipment has been tested and found to comply with the limits for a Class B device, pursuant to Part 15 of the

FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment off and on, the user

is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

This digital television is capable of receiving analog basic, digital basic and digital premium cable television

programming by direct connection to a cable system providing such programming. A security card provided by your

cable operator is required to view encrypted digital programming. Certain advanced interactive digital cable services

such as video-on-demand, a cable operator’s enhanced program guide and data enhanced services may require

the use of a set-top box. For more information call your local cable operator.

Responsible Party

Manufacturer: Hewlett-Packard

Responsible Party: Hewlett-Packard

Address: Corporate Product Regulations Manager, 3000 Hanover Street, Palo Alto, CA 94304

Telephone: (650) 857-1501

Regulatory Model Number (1): CRVSB-06HG (for lamp HP ID5220N)

(1) For regulatory purposes, these products are assigned a Regulatory Model Number. This number should not be

confused with the trade name (HP Pavilion HD) or the product number EX543AA.

Table of Contents

Preface.................................................................................................................................................................... ii

NOTICES: ................................................................................................................................................ii

REVISION HISTORY:..............................................................................................................................ii

Safety, Regulatory, and Important Information................................................................................................. iii

Service by Qualified Personnel Only...............................................................................................................iii

Power Safety ...................................................................................................................................................iii

Mercury Safety ................................................................................................................................................iii

Lamp Life.........................................................................................................................................................iii

Regulatory Information....................................................................................................................................iv

U.S.A.......................................................................................................................................................iv

Responsible Party ...........................................................................................................................................iv

Chapter 1 Model Specifications........................................................................................................................... 1

Chapter 2 Technical Specifications..................................................................................................................... 3

Lamp ............................................................................................................................................................... 3

Microdisplay .................................................................................................................................................... 3

Color Wheel..................................................................................................................................................... 4

Screen Image .................................................................................................................................................. 4

Input Signal Characteristics ............................................................................................................................ 4

Audio System .................................................................................................................................................. 4

Physical ........................................................................................................................................................... 4

Block Diagram ................................................................................................................................................. 5

Chapter 3 Disassembly Procedures.................................................................................................................... 7

Required Tools ................................................................................................................................................ 7

General Repair Procedure .............................................................................................................................. 8

Part Replacement Chart.................................................................................................................................. 9

Procedures for All TVs .................................................................................................................................. 10

Removing the Rear Cover .................................................................................................................... 10

Removing the Lamp Chassis Assembly ............................................................................................... 11

Opening the Chassis Assembly to Access the Power Supply and Ballast Module.............................. 13

Removing the Power Supply, Fan, and Lamp Ballast Modules............................................................ 15

Removing the Power Supply Module.................................................................................................... 19

Removing the Lamp TV DCR and Main Board Modules ...................................................................... 20

Removing the Fan Assembly................................................................................................................ 23

Removing the Light Engine................................................................................................................... 25

Removing the Light Engine Cooling Fan .............................................................................................. 27

Removing the Side I/O Module............................................................................................................. 30

Removing the Mask and Screen Assembly.......................................................................................... 31

Removing and Replacing the Fresnel and Lenticular Assembly .......................................................... 33

Removing and Replacing the Speakers ............................................................................................... 34

Removing and Replacing the Front Switch Assembly.......................................................................... 35

Removing and Replacing the Front Button Assembly .......................................................................... 36

Removing and Replacing the Front Button Mounting Assembly .......................................................... 37

Removing the Media Card Reader ....................................................................................................... 38

Removing the Lamp Module................................................................................................................. 39

Chapter 4 Troubleshooting ................................................................................................................................ 41

Troubleshooting Flowcharts .......................................................................................................................... 41

Power — Power-On Problems.............................................................................................................. 41

Power — TV Shutting Down ................................................................................................................. 42

Audio — No Audio ................................................................................................................................ 43

Audio — Bad Audio............................................................................................................................... 44

Video — Input Problems (All) ............................................................................................................... 45

Video — Input Problems (Select) ......................................................................................................... 46

Video — Display Problems ................................................................................................................... 47

Remote Control Problems & Keypad Problems ................................................................................... 48

Photo Viewer — Media Card Reader / Photo Viewer Problems........................................................... 49

Photo Viewer — PictBridge & Printing Problems ................................................................................. 50

LED Error Codes ........................................................................................................................................... 51

Chapter 5 Using the Service Menu & Resetting the TV................................................................................... 53

Using the Service Menu ................................................................................................................................ 53

Resetting the Television ................................................................................................................................ 53

Unplugging to Reset ............................................................................................................................. 53

Using the Power Button to Reset.......................................................................................................... 53

Chapter 6 Upgrading the Firmware ................................................................................................................... 55

Chapter 7 Service Testing and Qualification.................................................................................................... 57

I/O Check Procedure..................................................................................................................................... 58

Aligning the Light Engine .............................................................................................................................. 60

Appendix A Exploded Overviews ...................................................................................................................... 63

Packaging Assembly..................................................................................................................................... 63

Packaging Assembly Parts List ............................................................................................................ 64

Top-Level Assembly 1................................................................................................................................... 65

Top-Level Assembly 1 Parts List .......................................................................................................... 71

Internal Parts......................................................................................................................................... 71

Top-Level Assembly 2................................................................................................................................... 75

Top-Level Assembly 2 Parts List .......................................................................................................... 83

Lamp Chassis Assembly............................................................................................................................... 85

Lamp Chassis Assembly Parts List ...................................................................................................... 86

Appendix B Master HP Parts List ...................................................................................................................... 89

Model Specifications 1

Chapter 1

Model Specifications

Because HP continually improves its products, the following specifications are subject to change. For the latest

specifications, visit the HP website at www.hpshopping.com.

Screen 52” diagonal size, 16:9 widescreen

Size 50” x 37” x 15”

Weight

(without stand, if applicable)

< 85 lbs

Resolution 480i/480p/720p

Technology DLP™ featuring HP Visual Fidelity technology

Dual picture with dual tuner (PIP)

Dark Video Enhancement

Connection panel Accessible from rear and side

RF inputs 1 antenna (F-type), 1 cable (F-type)

Video inputs 2 HDMI, 2 component video (YPbPr), 2 S-Video

3 composite video (2 rear I/O, 1 side I/O)

Audio inputs 6 stereo (left and right RCA connectors)

Audio outputs 1 stereo (left and right RCA), adjustable level, 1 S/P DIF

CableCARD™ CableCARD™ ready

Service connectors Media reader: used for updates via compact flash

Five-pin service connector

Video compatibility Antenna: NTSC, ATSC, 480i/p, 720p

Cable: NTSC, ATSC, QAM, ClearQAM, 480i/p, 720p

Composite/S-Video: NTSC, 480i

Component: 480i/p, 720p

HDMI: 480i/p, 720p

Audio features 2-channel stereo sound system, 15 watts per channel

Left and right full-range stereo speakers

Audio functions Volume control , mute, balance, treble, bass, virtual surround sound

MTS Mono, Stereo, SAP

Lamp 150 W; 6000-hour average lamp life (to half of original brightness)

Security V-chip for antenna and cable inputs, parental lock prevents viewing of unapproved

content and channels

Power 120 V nominal at 60 Hz, 300 W maximum,

Environment Operating: Temperature: 41 to 95 °F (5 to 35 °C)

Humidity: 10 to 85% RH, non-condensing

Altitude: up to 10,000 ft (3,000 m) up to 77 °F (25 °C )

Storage: Temperature: –22 to 140 °F (–30 to 60 °C)

Humidity: 10 to 90% RH, non-condensing

Altitude: up to 10,000 ft (3000 m)

2 Model Specifications

Technical Specifications 3

Chapter 2

Technical Specifications

To identify the model of a particular television, locate the model number on the front of the unit, or the label on

the back.

Model Numbers Basic Description

ID5220N Screen size: 52”, 16:9 aspect ratio

DMD resolution: 1280 x 720

Tuner, NTSC, ATSC, ClearQAM

Light engine: Lamp-driven

Lamp

Manufacturer Phoenix

Electrode gap 1.1 mm (Open type) with ellipse reflector E23

Wattage 150 Wdc UHP Lamp

Rated Life 6000 hrs (typical) / 150 W (based on lamp specification)

Lamp replacement

barrier

With warning label "DANGER: RISK OF EXPLOSION. REPLACE LAMP IN

ACCORDANCE WITH ALL MANUFACTURER'S INSTRUCTIONS”

Microdisplay

Manufacturer Texas Instruments

Type HD5 DMD chip

Size 0.45 inch

Active pixels 640 (H) x 720 (V) diamond pixels

Total pixels 1280 (H) x 720 (V) pixels

4 Technical Specifications

Color Wheel

Type 6 segments including SLR (spoke light recapture)

Motor 2.17 in (55 mm) diameter

Spin speed 10,800 RPM/NTSC

Screen Image

Screen size 52 in (1320.0 mm)

Aspect ratio 16:9

Input Signal Characteristics

Compatibility HDMI, NTSC, ATSC, S-Video, (Y/C), composite video

Audio System

Power amplifier

(satellite)

Power 15 W RMS/THD = 10%, R = 4 Ohm at 400 Hz

Frequency response 125 Hz to 15 kHz

Physical

Dimensions

(H x W x D)

50” x 37” x 15”

Weight

(television only)

< 85 lbs

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