HP Pavilion 17 Manuel

HP Pavilion 17 TouchSmart Notebook

HP Pavilion 17 Notebook PC

Maintenance and Service Guide

Development Company, L.P.

AMD, the AMD Arrow logo, and

combinations thereof, are trademarks of

Advanced Micro Devices, Inc. Bluetooth is

a trademark owned by its proprietor and

used by Hewlett-Packard Company under

license. Intel, Celeron, Core, and Pentium

are U.S. registered trademarks of Intel

Corporation. Microsoft and Windows are

U.S. registered trademarks of the Microsoft

group of companies. SD Logo is a

trademark of its proprietor.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

Third Edition: January 2014

First Edition: April 2013

Document Part Number: 718337-003

Product notice

This guide describes features that are

common to most models. Some features

may not be available on your computer.

Not all features are available in all editions

of Windows 8. This computer may require

upgraded and/or separately purchased

hardware, drivers, and/or software to take

full advantage of Windows 8 functionality.

See http://www.microsoft.com for details.

Software terms

By installing, copying, downloading, or

otherwise using any software product

preinstalled on this computer, you agree to

be bound by the terms of the HP End User

License Agreement (EULA). If you do not

accept these license terms, your sole

remedy is to return the entire unused

product (hardware and software) within 14

days for a refund subject to the refund

policy of your place of purchase.

For any further information or to request a

full refund of the computer, please contact

your local point of sale (the seller).

Important Notice about Customer Self-Repair Parts

CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be

accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures

for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and

replacement procedures for Authorized Service Provider only parts," can damage the computer or

void your warranty.

iii

iv Important Notice about Customer Self-Repair Parts

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,

flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft

surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to

contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device

and the AC adapter comply with the user-accessible surface temperature limits defined by

the International Standard for Safety of Information Technology Equipment (IEC 60950).

vi Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification .............................................................................................................. 10

Finding your hardware and software information ............................................................................... 10

Locating hardware ............................................................................................................. 10

Display ................................................................................................................................................ 10

Buttons and speakers ......................................................................................................................... 12

Keys ................................................................................................................................................... 13

Lights .................................................................................................................................................. 14

TouchPad ........................................................................................................................................... 15

Left side .............................................................................................................................................. 15

Right side ........................................................................................................................................... 17

Bottom ................................................................................................................................................ 18

Labels ................................................................................................................................................. 18

3 Illustrated parts catalog ............................................................................................................................... 20

Computer major components ............................................................................................................. 20

Display assembly subcomponents ..................................................................................................... 28

Mass storage devices ......................................................................................................................... 30

Miscellaneous parts ............................................................................................................................ 31

Sequential part number listing ............................................................................................................ 31

4 Removal and replacement procedures preliminary requirements ........................................................... 41

Tools required .................................................................................................................................... 41

Service considerations ....................................................................................................................... 41

Plastic parts ....................................................................................................................... 41

Cables and connectors ...................................................................................................... 42

Drive handling .................................................................................................................... 42

Grounding guidelines ......................................................................................................................... 42

Electrostatic discharge damage ......................................................................................... 42

Packaging and transporting guidelines ............................................................. 44

Workstation guidelines ..................................................................... 44

5 Removal and replacement procedures for Customer Self-Repair parts ................................................. 46

Component replacement procedures ................................................................................................. 46

Battery ............................................................................................................................... 47

vii

Optical drive ....................................................................................................................... 48

Hard drive .......................................................................................................................... 49

WLAN module .................................................................................................................... 52

Memory module ................................................................................................................. 54

6 Removal and replacement procedures for Authorized Service Provider parts ...................................... 55

Component replacement procedures ................................................................................................. 55

Keyboard ........................................................................................................................... 56

Top cover ........................................................................................................................... 60

Power button board ........................................................................................................... 63

TouchPad button board ..................................................................................................... 64

Display assembly ............................................................................................................... 65

Display assembly subcomponents .................................................................................... 67

System board ..................................................................................................................... 73

RTC battery ....................................................................................................................... 78

Fan ..................................................................................................................................... 80

Heat sink ............................................................................................................................ 81

Processor ........................................................................................................................... 85

Speakers ............................................................................................................................ 86

RJ-45/USB board ............................................................................................................... 88

Power connector cable ...................................................................................................... 89

Optical drive connector cable ............................................................................................ 90

PCH heat sink .................................................................................................................... 91

7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ...................................................... 93

Starting Setup Utility (BIOS) ............................................................................................................... 93

Updating the BIOS ............................................................................................................................. 93

Determining the BIOS version ........................................................................................... 93

Downloading a BIOS update ............................................................................................. 94

Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 95

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 95

8 Specifications ................................................................................................................................................ 96

Computer specifications ..................................................................................................................... 96

17.3 inch display specifications .......................................................................................................... 96

Hard drive specifications .................................................................................................................... 97

9 Backing up, restoring, and recovering ....................................................................................................... 98

Creating recovery media and backups ............................................................................................... 98

Creating HP Recovery media ............................................................................................ 98

viii

Restore and recovery ......................................................................................................................... 99

Recovering using HP Recovery Manager ........................................................................ 100

What you need to know ................................................................................... 100

Using the HP Recovery partition ..................................................................... 100

Using HP Recovery media to recover ............................................................. 101

Changing the computer boot order ................................................................. 101

Removing the HP Recovery partition ............................................................................... 102

10 Power cord set requirements .................................................................................................................. 103

Requirements for all countries .......................................................................................................... 103

Requirements for specific countries and regions ............................................................................. 104

11 Recycling ................................................................................................................................................... 106

Index ................................................................................................................................................................. 107