HP Dv6000z - Pavilion RD167-3 15.4" Notebook Manuel utilisateur

Quick Reference

HP Pavilion Entertainment PC

Document Part Number: 441259-001

April 2007

441259-001.book Page i Wednesday, February 14, 2007 9:21 AM

Windows is a U.S. registered trademark of Microsoft Corporation.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the

express warranty statements accompanying such products and

services. Nothing herein should be construed as constituting an

additional warranty. HP shall not be liable for technical or editorial

errors or omissions contained herein.

Quick Reference

HP Pavilion Entertainment PC

First Edition: April 2007

Document Part Number: 441259-001

441259-001.book Page ii Wednesday, February 14, 2007 9:21 AM

Quick Reference iii

Contents

1 Finding information

Finding Help and Support . . . . . . . . . . . . . . . . . . 1–1

Finding the user guides . . . . . . . . . . . . . . . . . . . . 1–1

Identifying installed software and hardware. . . . . . 1–2

2Nextsteps

Creating recovery discs. . . . . . . . . . . . . . . . . . . . 2–1

Protecting the computer . . . . . . . . . . . . . . . . . . . . 2–1

Protecting the computer from viruses . . . . . . . . 2–1

Protecting your system files . . . . . . . . . . . . . . . 2–2

Protecting your privacy . . . . . . . . . . . . . . . . . 2–2

Protecting the computer from power surges. . . . 2–2

Using the computer safely . . . . . . . . . . . . . . . 2–3

Connecting to the Internet . . . . . . . . . . . . . . . . . . 2–4

Choosing the type of Internet access available . 2–4

Choosing an ISP . . . . . . . . . . . . . . . . . . . . . . 2–5

Installing additional software and hardware . . . . . 2–6

Updating the software installed on the computer. . . 2–7

Turning off the computer correctly. . . . . . . . . . . . . 2–7

3 Troubleshooting

Troubleshooting resources . . . . . . . . . . . . . . . . . . 3–1

Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . 3–1

The computer is unable to start up . . . . . . . . . . 3–1

The computer screen is blank . . . . . . . . . . . . . 3–2

Software is functioning abnormally . . . . . . . . . 3–3

The computer is turned on but not responding. . 3–3

The computer is unusually warm . . . . . . . . . . . 3–4

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iv Quick Reference

Contents

An external device is not working . . . . . . . . . . 3–4

The home wireless network connection is not

working . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5

Contacting technical support . . . . . . . . . . . . . . . . 3–6

4 Backup and recovery

Backing up your information . . . . . . . . . . . . . . . . 4–2

When to back up . . . . . . . . . . . . . . . . . . . . . 4–2

Backup suggestions . . . . . . . . . . . . . . . . . . . . 4–2

Using system restore points . . . . . . . . . . . . . . . . . 4–3

When to create restore points. . . . . . . . . . . . . 4–3

Creating a system restore point. . . . . . . . . . . . 4–3

Restoring to a previous date and time . . . . . . . 4–4

Creating recovery discs. . . . . . . . . . . . . . . . . . . . 4–4

Reinstalling software programs and drivers . . . . . . 4–5

Reinstalling a preinstalled program or driver. . . 4–6

Reinstalling a program from a disc . . . . . . . . . 4–7

Performing a recovery. . . . . . . . . . . . . . . . . . . . . 4–7

Recovering from the recovery discs . . . . . . . . . 4–7

Recovering from the partition on the

hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Deleting the recovery partition on the hard drive . . 4–8

Updating reinstalled software. . . . . . . . . . . . . . . . 4–9

A Using the optical drive

Inserting an optical disc . . . . . . . . . . . . . . . . . . . A–1

Removing an optical disc (with power) . . . . . . . . . A–2

Removing an optical disc (without power) . . . . . . . A–2

B Specifications

Operating environment . . . . . . . . . . . . . . . . . . . . B–1

Rated input power . . . . . . . . . . . . . . . . . . . . . . . B–2

Expansion port 3 input/output signals

(select models only). . . . . . . . . . . . . . . . . . . . . . . B–3

441259-001.book Page iv Wednesday, February 14, 2007 9:21 AM

Quick Reference v

Contents

CRoutinecare

Cleaning the display. . . . . . . . . . . . . . . . . . . . . . C–1

Cleaning the TouchPad and keyboard . . . . . . . . . C–1

Traveling and shipping . . . . . . . . . . . . . . . . . . . . C–2

Index

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441259-001.book Page vi Wednesday, February 14, 2007 9:21 AM

Quick Reference 1–1

Finding information

Finding Help and Support

You can access Help and Support by selecting Start > Help

and Support.In addition to providing information about the

operating system, Help and Support covers these topics:

■Information about your computer, such as model and

serial number, installed software, hardware components,

and specifications

■How to help safeguard your computer

■How to get the best performance from the battery

■How to set up a wireless network

■Links to community forums of IT experts

Finding the user guides

User guides, regulatory and safety notices, and other

information resources about using the computer are available

through Help and Support.

To access the user guides:

»Select Start > Help and Support > User Guides.

441259-001.book Page 1 Wednesday, February 14, 2007 9:21 AM

1–2 Quick Reference

Finding information

Identifying installed software and hardware

The computer includes software that is preinstalled on the

hard drive. To see a list of the software:

»Select Start > All Programs.

✎Double-click the program you want to open.

✎For details about using software included with the computer, refer

to the software manufacturer’s instructions, which may be provided

on disc, as online Help files, or on the manufacturer’s Web site.

To see a list of hardware installed on the computer:

1. S e l e c t Start > Computer > System properties.

2. In the left pane, click Device Manager.

✎You can modify your device configurations using

Device Manager.

✎Windows® includes the User Account Control feature to improve

the security of your computer. You may be prompted for your

permission or password for tasks such as installing applications,

running utilities, or changing Windows settings. Refer to Windows

online Help for more information.

441259-001.book Page 2 Wednesday, February 14, 2007 9:21 AM

Quick Reference 2–1

Next steps

Creating recovery discs

After setting up the computer for the first time, it is

recommended that you create a set of recovery discs of the

full factory image. The recovery discs are used to start up

(boot) the computer and recover the operating system and

software to factory settings in case of system failure or

instability.

For information on how to create a set of recovery discs, refer

to “Creating recovery discs” in Chapter 4.

Protecting the computer

The information in this section is designed to protect your

computer from damage caused by a virus, a security breach,

a power surge, unsafe operation, or system failure.

Protecting the computer from viruses

When you use the computer for e-mail, network, or Internet

access, you expose it to computer viruses that can disable the

operating system, applications, or utilities or cause them to

function abnormally.

Antivirus software can detect most viruses, destroy them, and

in most cases repair damage they have caused. To provide

ongoing protection against newly discovered viruses,

antivirus software must be kept up to date.

Norton Internet Security is preinstalled on the computer:

■Your version of Norton Internet Security includes 60 days

of free updates. It is strongly recommended that you

protect the computer against new viruses beyond 60 days

by purchasing extended update service.

441259-001.book Page 1 Wednesday, February 14, 2007 9:21 AM

2–2 Quick Reference

Next steps

■For information about using and updating Norton Internet

Security and for purchasing extended update service,

select Start > All Programs > Norton Internet Security.

■To access Norton Internet Security, select Start > All

Programs > Norton Internet Security.

Protecting your system files

The operating system and Recovery Manager software

provide several ways to back up the system and to recover

optimal system functionality. For additional information, refer

to Chapter 4, “Backup and recovery.”

Protecting your privacy

When you use the computer for e-mail, network, or Internet

access, it is possible for unauthorized persons to obtain

information about you or your computer.

To optimize the privacy protection features:

■Keep the operating system and software updated. Many

software applications contain security enhancements.

■Use a firewall. A firewall is software that monitors

incoming traffic on the computer. Some firewalls also

monitor outgoing traffic. To check the status of the

firewall, select Start > Control Panel > Security.

Protecting the computer from power surges

To protect the computer from the power surges that may be

caused by an uncertain power supply or an electrical storm,

observe these practices:

■Plug the computer power cord into an optional,

high-quality surge protector. Surge protectors are

available from most computer or electronics retailers.

441259-001.book Page 2 Wednesday, February 14, 2007 9:21 AM

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