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Familiarization Guide

HP Vectra VE 5/xx

series 2 PC

This guide is for experienced HP Support Center personnel CEs and reseller technicians.

That is, personnel who have already completed the HP Vectra PC family training course, or

equivalent, and have at least six months of experience servicing the HP Vectra PCs.

It is a self-paced training guide designed to train you to install, configure, and repair the PC.

You can follow it without having any equipment available.

NOTICE

Information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not

limited to, the implied warranties of merchantability and fitness for a particular purpose.

Hewlett-Packard shall not be liable for errors contained herein or for incidental or

consequential damages in connection with the furnishing, performance, or use of this material.

Hewlett-Packard shall not be liable for errors contained herein or for incidental or

consequential damages in connection with the furnishing, performance, or use of this material.

Hewlett-Packard assumes no responsibility for the use or reliability of its software on

equipment that is not furnished by Hewlett-Packard.

This document contains proprietary information which is protected by copyright. All rights are

reserved. No part of this document may be photocopied, reproduced, or translated into

another language without the prior written consent of Hewlett-Packard Company.

Centronics® is a U.S. registered trademark of Centronics Data Computer Corporation.

Microsoft®, Windows® and MS-DOS® are registered trademarks of Microsoft Corporation.

NextStep™ is a trademark of Next Incorported.

Novell® and Netware® are registered trademarks of Novell Inc.

O/S2™ is a trademark of International Business Machines Corporation.

Pentium™ is a trademark of Intel Cor[oration.

SCO UNIX® is a registered trademark of the Santa Cruz Operation.

Solaris™ is a trademark of Sun Microsystems Incorporated.

SoundBlaster™ is a trademark of Creative Technology Limited.

©1996 Hewlett-Packard Company

Table of Contents

NOTICE 2

1 PRODUCT OVERVIEW AND FEATURES 4

VECTRA PRODUCTS COMPARISON 4

MODELS AVAILABLE AT PRODUCT LAUNCH 6

PRODUCT FEATURES 6

2 PC HARDWARE STRUCTURE 13

PACKAGING 13

VECTRA VE 5/XX SERIES 2 PC SYSTEM BOARD 15

VE 5/XX SERIES 2 PC BACKPLANE 15

SYSTEM BOARD SWITCHES 16

INSTALLING ACCESSORIES 18

INSTALLING MAIN MEMORY 18

INSTALLING VIDEO MEMORY 19

INSTALLING CACHE MEMORY 19

INSTALLING AN ACCESSORY BOARD 20

REPLACING THE MICROPROCESSOR 21

3 TROUBLESHOOTING AND REPAIR 23

USING SETUP TO CONFIGURE THE PC 23

POWER-ON SELF-TESTS (POST) 27

UPDATING THE SYSTEM ROM 27

REPLACING THE SYSTEM BOARD 29

HP VECTRA DIAGNOSTIC UTILITY 29

1 PRODUCT OVERVIEW AND FEATURES

After reading this chapter, you will be able to describe the features specific to the Vectra VE

5/xx series 2 PC.

VECTRA PRODUCTS COMPARISON

The following table compares the new HP Vectra VE 5/xx series 2 PCs with the HP Vectra

VE 5/xx series PCs and the HP Vectra VL 5/xx series 4 Desktop PCs.

Component HP Vectra VE 5/xx series PC HP Vectra VE 5/xx series 2 PC HP Vectra VL 5/xx

series 4

Desktop

PC

Microprocessor 5/75: Pentium™ 75 MHz

5/90: Pentium™ 90 MHz 5/75: Pentium™ 75 MHz

5/100: Pentium™ 100 MHz

5/133: Pentium™ 133 MHz

5/90: Pentium™ 90 MHz

5/100: Pentium™ 100 MHz

5/120: Pentium™ 120 MHz

5/133: Pentium™ 133 MHz

Math coprocessor

Integrated

Main Memory

Standard

Maximum

Sockets

32-bit (70 ns)

4 MB (one 4 MB module), or

8 MB (a pair of 4 MB modules)

128 MB

Four

32-bit EDO (60 ns)

8 MB (a pair of 4 MB modules), or

16 MB (a pair of 8 MB modules)

128 MB

Six

Level 1 cache

memory

8 KB for code, plus 8 KB for data (both caches on the microprocessor)

Level 2 cache

memory

Sockets

256 KB (Optional)

One

256 KB synchronous pipeline

burst cache (Socketed on

system board)

One

Video Controller Integrated 32-bit Ultra VGA on

PCI bus (Cirrus Logic 5430) Integrated 64-bit Ultra VGA on

PCI bus Integrated 64-bit Ultra VGA on

PCI bus (S3 Trio 76564V+),

orMatrox MGA Millennium video

card on PCI bus

Video Memory

Upgrade

1 MB

None

1 MB (expandable to 2 MB)

Two 512K chips (use D3500A)

1 MB (expandable to 2 MB) for

S3Trio 76564V+, or2 MB

(expandable to 8 MB) for Matrox

models.

Two 512K chips (use D3500A)

for S3Trio 76564V+, or2 MB

upgrade card (use D3557A) for

Matrox models.

Disk Controller Fast IDE controller on PCI local

bus

(Integrated on system board)

Master Enhanced IDE controller on PCI local bus

(Integrated on system board)

Hard Disks Fast IDE 270 MB

Fast IDE 540 MB Fast IDE 640 MB

Fast IDE 1.2 GB Fast IDE 540 MB

Fast IDE 1 GB

Mass storage

shelves One front access 3.5-inch shelf

One front access 5.25-inch

shelf

Two internal 3.5-inch shelves

for hard disks

One front access 3.5-inch shelf

One front access 5.25-inch shelf

One front access 5.25-inch/3.5-inch (1-inch high) shelf

One internal 3.5-inch shelf

Integrated ports

1 parallel port (bidirectional, ECP/EPP capable)

2 serial ports (UART 16650)

Keyboard connector

Mouse connector

Component HP Vectra VE 5/xx series PC HP Vectra VE 5/xx series 2 PC HP Vectra VL 5/xx series 4

Desktop

PC

Video connector Integrated on system board Integrated on system board for

S3Trio 76564V+, or

on video adapter card for Matrox

models.

Accessory slots Two full-length 16-bit ISA

Two half-length 16-bit ISA One 32-bit PCI*

One 32-bit PCI* / full-length 16-bit ISA Combination

One full-length 16-bit ISA

One HP Proprietary (160 mm/6.3 inches) 16-bit ISA

Network Interface

None

Power supply

100 W (full range 90-264 VAC)

Security Power-on password

Mechanical cover lock

Disk and port disabling

Security bracket

Power-on password

Mechanical cover lock

Disk and port disabling

Security bracket

Power-on keyboard lock

Space bar power-on enabling/ disabling

Boot on CD-ROM, FDD & HDD enabling/disabling

Write on FDD enabling/disabling

Setup program protect

Passwords User Password User Password and Administrator Password

*5V supply only, no 3.3V supply

Component HP Vectra VE 5/xx series PC HP Vectra VE 5/xx series 2 PC HP Vectra VL 5/xx series 4

Desktop

PC

Pre-loaded software

MS-DOS 6.22, Windows for Workgroups 3.11 and Dashboard or Windows 95*

HP User Tools,

Drivers

BIOS ROM HP BIOS, Flash EEPROM HP/Phoenix* BIOS, Flash EEPROM

System ROM

localization

English only

*Some models have a dual pre-loading configuration of Windows 95 and Windows 3.11 on the

hard disk. Certain VL 5/xx series 4 models will have OS/2 3.0 pre-loaded, not Windows

3.11/Windows 95.

**HP's new style BIOS co-developed with Phoenix Technologies.

Vectra VE 5/xx series 2 PC

MODELS AVAILABLE AT PRODUCT LAUNCH

The following table lists the models which will be available at the product launch.

Models Hard Disk

Drive (MB) Product

number RAM

(MB) Cache

(KB)

Video

RAM (MB)

Pre-loaded Operating

System Software

VE 5/75 series 2 0

640

640

640

D4001A

D4002A

D4002W

D4005A

8

8

8

16

None

None

None

None

1

1

1

1

None

Windows 3.11

Windows 95/Windows 3.11

Windows 95/Windows 3.11

VE 5/100 series 2 0

640

640

640

1200

D4021A

D4022A

D4022W

D4025A

D4027A

8

8

8

16

16

None

None

None

None

None

1

1

1

1

1

None

Windows 3.11

Windows 95/Windows 3.11

Windows 95/Windows 3.11

Windows 95/Windows 3.11

VE 5/133 series 2 0

1200

1200

D4041A

D4042A

D4045A

8

8

16

None

None

None

1

1

1

None

Windows 3.11

Windows 95/Windows 3.11

It is important to note the following information:

• There are no models fitted with second-level cache memory as standard.

• All models with 16 MB of main memory are pre-loaded with selectable Windows 95 or

Windows for Workgroups 3.11 software.

• HP does not recommend using Windows 95 on a PC with only 8 MB of main memory.

PRODUCT FEATURES

Overview

The HP Vectra VE 5/xx series 2 is a PENTIUM (P54) processor, ISA/PCI-based PC. The

system consists of a system board and a backplane.

• The desktop’s backplane has one PCI slot, one combination ISA/PCI slot, one ISA slot

and one HP proprietary ISA slot for accessory boards.

New Features

• A completely upgradable Pentium-based system board (using system board

switches and voltage regulator module).

• A new keyboard supporting Windows 95 special key functions.

• Vectra Ergonomic Power Solution (VEPS): space bar power-on (under any

operating system), push-button status panel, and software shutdown from

Windows 95.

• HP’s new style BIOS.

System Board

The main features of the system board are:

• A system board that can mount PENTIUM processors (with accompanying Voltage

Regulation Module) at several different clock speeds (75 MHz, 100 MHz and 133 MHz).

• A new type of main memory module called EDO (Extended Data Output) for faster

memory access times (60 ns).

• Optional 256KB of synchronous pipeline burst level 2 cache.

• A 64-bit host bus for PENTIUM processor, cache and main memory.

• A 32-bit Peripheral Component Interconnection (PCI) local bus for accessing the video

controller and IDE controller.

• An Industry-Standard Architecture (ISA) bus for ISA-compatible controllers (for devices

such as flexible disk drives, serial ports, parallel port, and audio card in multimedia

models).

• A dual password (administrator and user) security system that provides protection against

unauthorized use of the PC.

• A flash BIOS updating facility.

Microprocessor

The Pentium microprocessors used in the HP Vectra VE 5/xx series 2 use internal clock

multiplication, similar to that used by the 486 DX2 processor. The microprocessor’s internal

clock is a multiple of the system clock. The Pentium 75 MHz and 100 MHz processors multiply

the 50 MHz and 66 MHz system clock by a factor of 1.5. The Pentium 133 MHz processor

doubles the 66 MHz system clock. The Pentium 150 MHz processor multiplies the 60 MHz

system clock by a factor of 2.5. To set the appropriate switches for each processor speed,

refer to the Pentium Processor table in the section System Board Switches in chapter 2.

The system board of the HP Vectra VE 5/xx series 2 has a Voltage Regulator Module (VRM)

which supplies the Pentium processor with the correct voltage. The VRM allows the processor

to be upgraded without replacing the system board.

The 75 MHz, 90 MHz, 100 MHz, 133 MHz, 150 MHz and 166 MHz processors need a passive

shortening block VRM (providing VCC voltage). The appropriate VRM is provided with each

processor upgrade kit.

Cache Memory

The microprocessor has two 8 KB first-level cache memories: one for instruction codes and

the other for data.

The HP Vectra VE 5/xx series 2 PC has a socket for a 256 KB second-level cache memory

module. There are two modules available, a 256 KB asynchronous cache memory module

(D4049A) or a 256 KB synchronous cache memory module (D3659A).

When the optional second level cache is not installed, the cache socket protector must be

installed in the empty cache. The role of the cache socket protector is to properly terminate

the Pentium host bus.

Main Memory

The HP Vectra VE 5/xx series 2 PC has six DRAM (Dynamic Random Access Memory)

sockets on the system board. The PC uses 60ns, 32-bit wide, EDO memory modules. 8 MB

(two 4 MB modules) or 16 MB (two 8 MB modules) of memory is supplied as standard,

expandable to 128 MB.

Memory modules

must be installed in pairs of identical modules

.

NOTE Install I. Bank C supports only single density

memory modules.

EDO (Extended Data Out) memory is a new type of memory that boosts overall access times.

It does this by utilizing the clock cycles more effectively, improving data throughput.

The memory upgrades available are:

• 8 MB kit (2×4 MB modules), 32-bit, 60 ns (D3646A)

• 16 MB kit (2×8 MB modules), 32-bit, 60 ns (D3647A)

• 32 MB kit (2×16 MB modules), 32-bit, 60 ns (D3648A)

• 20×4 MB module kit, 32-bit, 60 ns (D2878A)

• 20×8 MB module kit, 32-bit, 60 ns (D2879A)

System ROM/BIOS

The Vectra VE 5/xx series 2 has a BIOS system ROM that uses flash EEPROM technology.

The flash ROM can be updated with the latest BIOS firmware using the Phlash program

(PHLASH.EXE) supplied with the firmware upgrade. Refer to "Updating the System ROM," in

chapter 3.

The PC has HP’s new style BIOS co-developed with Phoenix Technologies. The system BIOS

is identified by the version number GU 05.xx.

POST

The Power-On Self Test (POST) is performed when the PC is started. The POST displays a

graphic screen with the HP Vectra logo. If the POST detects an error, the error message is

displayed and the SETUP program can be run to check the configuration.

To see the tests performed during the POST, press [ESC] when the HP Vectra logo appears

and the display will switch to text mode. In this mode, a summary configuration screen will be

displayed at the end of the POST. Pressing the PAUSE/BREAK key at any time will allow you

to inspect the screen contents. Press any key to resume.

SETUP Program

The HP Vectra VE 5/xx series 2 PC has an integrated SETUP program.

SETUP is started by pressing [F2] when the message Setup=F2 appears during the POST.

Integrated Video Controller

All models feature an integrated 64-bit PCI video controller (Cirrus Logic 5436) with 1 MB

DRAM video memory as standard, upgradable to 2 MB (refer to "Installing Video Memory" in

chapter 2).

All models are DDC-1 compliant. This allows the PC to automatically configure for the

optimum video settings (such as maximum refresh rate) when a DDC-1 compliant display is

connected.

NOTE Video modes incorporating an 85 Hz refresh rate are

only available on HP Vectra VE 5/xx Series 2 PCs

with System BIOS versions GU 07.01 (featuring

Video BIOS version 1.10) and later.

Windows 3.1x Video Resolutions

Resolution Number of colors Refresh Rate (Hz) Memory

640 x 480 16, 256, 64K,16M 60, 72, 75, 85 1 MB

800 x 600 16, 256

64K 56, 60, 72, 75

56, 60

1024 x 768 16

256 i43, 60, 70, 75

i43, 60, 70, 85

1280 x 1024 16 i43

640 x 480 16, 256, 64K, 16M 60, 72, 75, 85 2 MB

800 x 600 16

256, 64K, 16M 56, 60, 72, 75

56, 60, 72, 75, 85

1024 x 768 16

256, 64K i43, 60, 70, 75

i43, 60, 70, 75, 85

1280 x 1024 16

256 i43

i43, 60, 72, 75

Windows 95 Video Resolutions

Resolution Number of colors Refresh Rate (Hz) Memory

640 x 480 16, 256, 64K,16M 60, 72, 75 1 MB

800 x 600 16, 256

64K 56, 60, 72, 75

56, 60

1024 x 768 256 i43, 60, 70, 75

640 x 480 16, 256, 64K, 16M 60, 72, 75 2 MB

800 x 600 16, 256, 64K, 16M 56, 60, 72, 75

1024 x 768 256, 64K i43, 60, 70, 75

1280 x 1024 256 i43, 60, 72, 75

Flexible Disk Controller

The integrated flexible disk controller is on the ISA bus and supports two devices. Flexible disk

drives and tape drives can be connected to this controller.

IDE Disk Controller

The integrated IDE hard disk controller is on the PCI bus. This controller has two channels,

each with a separate data cable and system board connector. Each channel supports up to two

devices.

The primary channel is marked HDD on the system board and is recommended for hard disk

drives. Connecting a CD-ROM drive to this channel is not recommended, as the CD-ROM

drive can slow down the transfer rate of a faster IDE device.

On the primary channel data cable, the inside device connector is used for the master

(bootable) drive, and the outside (or end) device connector for the slave drive. This is true as

long as the Cable Select (CS) jumper on the IDE device is set (default factory configuration).

The secondary channel is marked CD-ROM on the system board and has red device

connectors. This channel is for a supplementary hard disk drive or CD-ROM drive. The cable

has one device connector, allowing a single IDE device to be connected.

Mounting Rails

To install non-HP drives (hard disk drives, tape drives, CD-ROM drives) in the front access

slots, the Mounting Rails Kit 5063-7922 must be ordered. This kit contains two sets of rails,

one for a 3.5-inch drive and one for a 5.25-inch drive.

Supported Drives

Flexible disk drives:

• 3.5-inch, 1.44 MB flexible disk drive (D2035B)

• 5.25-inch, 1.2 MB flexible disk drive (D2881B)

Hard disk drives:

• 3.5-inch, 640 MB IDE hard disk drive (D2929A)

• 3.5-inch, 1.2 GB IDE hard disk drive (D2930A)