HP ENVY h8-1400 Manuel utilisateur

Getting Started

Quick Setup

HP Consumer PCs

Company, L.P. The information contained herein

is subject to change without notice.

The only warranties for Hewlett-Packard products

and services are set forth in the express

statements accompanying such products and

services. Nothing herein should be construed as

constituting an additional warranty. HP shall not

be liable for technical or editorial errors or

omissions contained herein.

HP assumes no responsibility for the use or

reliability of its software on equipment that is not

furnished by HP.

This document contains proprietary information

that is protected by copyright. No part of this

document may be photocopied, reproduced, or

translated to another language without the prior

written consent of HP.

Hewlett-Packard Company

P.O. Box 4010

Cupertino, CA 95015-4010

USA

This product incorporates copyright protection

technology that is protected by U.S. patents and

other intellectual property rights. Use of this

authorized by Macrovision, and is intended for

home and other limited viewing uses only unless

otherwise authorized by Macrovision. Reverse

engineering or disassembly is prohibited.

Microsoft and Windows are trademarks of

Microsoft Corporation in the U.S. and other

countries.

HP supports lawful use of technology and does

not endorse or encourage the use of our products

for purposes other than those permitted by

The information in this document is subject to

change without notice.

Warranty Print on Demand Statement

You can find the expressly provided HP Limited

Warranty applicable to your product in the start

menu on your PC and/or in the CD/DVD

provided in the box. For some countries/regions,

a printed HP Limited Warranty is provided in the

box. In countries/regions where the warranty is

not provided in printed format, you may request

a printed copy from hp.com/go/orderdocuments

or write to HP at: Hewlett-Packard, MS POD,

11311 Chinden Blvd., Boise, ID 83714, U.S.A.;

Hewlett Packard, POD, P.O. Box 200,

Alexandra Post Office, Singapore 911507.

Please include your product name, warranty

period, name, and postal address.

Table of contents

1 Getting information ............................................................................. 1

2 Setting up your computer .................................................................... 2

Connecting to the Internet ........................................................................ 3

3 Setting up additional features .............................................................. 4

Using an HDMI monitor (select models only) .............................................. 4

Using the HDMI port controls (select models only) ...................................... 4

4 Maintaining your computer ................................................................. 5

Cleaning procedures .............................................................................. 5

5 Troubleshooting ................................................................................... 7

Computer does not start .......................................................................... 7

Power ................................................................................................... 8

Display (monitor – select models only) ....................................................... 8

Keyboard and mouse (general) ................................................................ 9

Keyboard and mouse (wireless) ............................................................. 10

Speakers and sound ............................................................................. 11

Internet access ..................................................................................... 11

Software troubleshooting ....................................................................... 12

6 Support information .......................................................................... 13

Ways to get help ................................................................................. 13

Where to get help ................................................................................ 13

Customer support for repairs ................................................................. 13

Before upgrading your hardware ........................................................... 14

ENWW iii

iv ENWW

1 Getting information

Type of information Where to find

●Set up your computer. Quick Setup (this Guide)

●Use the computer.

●Connect to the Internet.

Quick Setup (this Guide)

●See how-to videos about using

the features of your computer.

Visit http://www.hp.com/supportvideos (English only)

●Find electronic user guides

and specifications for your

computer model.

●Order parts and find

additional troubleshooting

help.

HP Support website: http://www.hp.com/support

●Upgrade or replace

components of your computer.

Upgrading and Servicing Guide

HP Support website: http://www.hp.com/support

●Find computer warranty

information.

●Get technical support.

Limited Warranty and Support Guide or the Warranty and Support

Information included with your computer.

●Get up-to-date information and

help from the Windows

community.

http://www.hp.com/support/consumer-forum

●Find safety and regulatory

notices.

Safety & Regulatory Information

●Find ergonomic information. Safety & Comfort Guide

ENWW 1

2 Setting up your computer

WARNING! To reduce the risk of electrical shock or damage to your

equipment:

• Place the computer in a location away from water, dust, moisture, and soot.

These can increase the inside temperature, or can cause fire or electrocution.

• Do not disable the power cord grounding plug. The grounding plug is an

important safety feature.

• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all

times.

• Disconnect power from the equipment by unplugging the power cord from the

electrical outlet. To prevent direct exposure to laser beam, do not try to open the

enclosure of the CD or DVD drives.

• The power supply is preset for the country/region in which you purchased your

computer. If you move, check the voltage requirements for your new location

before plugging the computer into an AC power outlet.

The computer may be heavy; be sure to use ergonomically correct lifting

procedures when moving the computer.

To reduce the risk of serious injury read the Safety & Comfort Guide. The guide is

located on the web at http://www.hp.com/ergo.

1. Place the computer so that all ventilation openings are unobstructed and

cabling is not in a walkway or where it can be stepped on or damaged by

placing furniture on it.

2. Connect all power cords from the monitor, computer, and accessories to a

power surge protection device that is specifically labeled as having surge

protection, an uninterruptible power supply (UPS), or a similar device. If the

computer has a television tuner, or a modem or telephone connection, protect

the computer by using surge protection with these signal inputs as well.

Connect the television cable or the telephone line cord to the surge protection

device, and then connect the device to the computer.

3. Read the Safety and Regulatory Information document that is found on your

product CD.

4. Read the Safety & Comfort Guide for proper workstation setup, posture,

health and work habits, and electrical and mechanical safety information.

This guide is found on your product CD.

NOTE: Use only licensed original software. Installing copied software could

result in an unstable installation, infect the computer with a virus, or be illegal.

Security solutions can deter theft, mishandling, and software attacks, but cannot

prevent them.

2 Chapter 2 Setting up your computer ENWW

Connecting to the Internet

Steps to connect to the Internet:

1. Connect the hardware as shown on the setup view.

2. Get Internet service.

●Sign up with an Internet Service Provider (ISP). If you already have an

account with an ISP, skip this step and follow the instructions provided

by the ISP.

3. Using your Internet connection through your ISP, open a web browser and

browse the Internet.

NOTE: If you have issues connecting to the Internet, see Internet access

on page 11.

ENWW Connecting to the Internet 3

3 Setting up additional features

Using an HDMI monitor (select models only)

If your computer has a graphics card with an HDMI (High Definition Multimedia

Interface) connector, Hewlett-Packard recommends using a DVI or VGA connector

for a monitor, and using HDMI to connect a TV.

If you use HDMI to connect your monitor, you may need to adjust some settings to

hear sound. Because of this, HP recommends that you connect analog speakers to

the computer if you want to hear sound during the initial setup of the computer.

For optimum viewing, you may need to adjust the resolution setting for the monitor.

NOTE: If you ever need to recover the computer operating system you may need

to activate sound and adjust resolution for the HDMI connector.

IMPORTANT: Your HDMI monitor must be connected to the graphics card

before you activate sound and adjust resolution.

Using the HDMI port controls (select models only)

The right side of your computer may contain an HDMI port and volume control

buttons. Unless a device is plugged into the HDMI port, the volume controls have

no functionality. The HDMI controls are only intended to control the settings of the

device plugged into that port, and do not control any other media devices on the

system.

To use the HDMI port controls, plug a device into the HDMI port. Press the menu

button (the top button displayed). A new on-screen menu displays. Using the +/-

buttons, select brightness, volume, contrast, or color balance.

When a device is plugged into the HDMI port, the volume on the computer is

muted. Pressing the +/- buttons on the side panel does not change the volume of

the computer.

4 Chapter 3 Setting up additional features ENWW

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