HP E-PC c10/s10 Manuel de service

administrator’s

guide

HP image library

www.hp.com/go/support

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iii

This Manual

This manual is intended for MIS (Management Information Services),

IT (Information Technology), or system administrator personnel. A

good knowledge of Microsoft operating systems as well as software

deployment tools is required. You must have administrator privileges.

This manual provides guidelines for using the HP Image Library, which

is part of the HP PC Image Engineer.

What is the Image Library?

The Image Library is a CD-ROM that contains drivers and HP utilities

for HP PCs. The Image Library CD-ROM is the topic of this guide. This

CD-ROM is referred to as the full ‘Administrator Version’ of the Image

Library, to differentiate it from the Image Library & Diagnostics

System CD-ROM (described briefly on page v). The Image Library CD-

ROM is intended for MIS, IT, or system administration personnel.

The drivers and utilities are packaged to enable you to perform

automatic installations on local PCs and also to update a server so that

you can perform remote installations using your own deployment or

maintenance solution or Microsoft SMS 2.0.

The Image Library can be useful during much of the PC’s lifecycle, for

instance:

•During qualification of a disk image

•For maintenance tasks, for example, using Microsoft SMS to perform

driver updates on remote PCs.

HP PC Image Engineer Products

The Image Library (Administrator version) is one part of HP PC Image

Engineer solutions. The HP PC Image Engineer suite comprises these

products:

❒Image Creation and Recovery CD-ROM

❒Image Library & Diagnostics System CD-ROM

❒Image Library (Administrator version) CD-ROM

(described in this guide)

❒Image Transition Tool.

NOTE Not all the Image Engineer products are packaged with each PC.

The range of language versions available may vary between tools.

Image Creation and Recovery CD-ROM

This CD-ROM is provided with most new HP PCs. It contains online

documentation fully explaining its use. With the latest, full-featured

version, you can:

•Recover the operating system

•Set disk partitioning parameters

•Upgrade or downgrade the operating system (to the alternative

provided on the CD-ROMs)

•Browse the operating system master files.

This CD-ROM can be used in cases where you must reinstall your

operating system and other software, after reformatting your hard disk.

This may be useful when you can not guarantee the integrity of you

software, for instance due to virus infection.

Image Library and Diagnostics System CD-ROM

This CD-ROM is included with your PC for most models and language

versions. It is used to carry out automated software recovery and/or

diagnostics on single PCs:

•Recover all drivers, applications and HP utilities

•Recover individual drivers

•Run HP e-DiagTools, the hardware diagnostics utilities

Image Transition Tool

The Image Transition Tool is a CD-ROM software utility to help you

adapt an existing PC’s disk image to a new HP PC. Check availability

with your HP supplier, or on HP websites.

Contents

English vii

1 Getting Started

What is HP’s Image Library? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

The Image Library CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Overview of the Library Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Library Directory Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Language Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

LAN Card Drivers and Network Protocols. . . . . . . . . . . . . . . . . . . . . 18

Starting and Using the User Interface. . . . . . . . . . . . . . . . . . . . . . . . . 19

Creating a Hard Disk Copy of the Image Library . . . . . . . . . . . . . . . 21

2 Local Automatic Installation

What are the Automatic Installation Packages? . . . . . . . . . . . . . . . . 24

How to Perform a Local Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 25

Installing Components Without the User Interface. . . . . . . . . . . . . . 34

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

viii English

3 Microsoft SMS

What is Microsoft SMS?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

What is an SMS Package? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

The HP Image Library SMS 2.0 Packages . . . . . . . . . . . . . . . . . . . . . . . . 37

How to Use the Image Library with Microsoft SMS . . . . . . . . . . . . 38

Phase 1: Copy the Drivers to the SMS Server . . . . . . . . . . . . . . . . . . . . . 39

Phase 2: Update the Required Client PCs . . . . . . . . . . . . . . . . . . . . . . . . 44

Customizing SMS Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Uninstallation and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

4 Copying Drivers and Utilities to a Server

What are the Automatic Installation Packages?. . . . . . . . . . . . . . . . 48

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

How to Copy Drivers and Utilities to a Server . . . . . . . . . . . . . . . . . 50

Performing Remote Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

English ix

5 Support

Obtaining the Latest Versions of Drivers and Utilities . . . . . . . . . . . 58

Additional Information and Support. . . . . . . . . . . . . . . . . . . . . . . . . . 59

Legal Information

HP Software Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

HP Software License Agreement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

xEnglish

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