HotSpring ACE Manuel utilisateur

Contents

Important Safety Instructions

(Read, Follow, and Save all Instructions)

WARNING: Operate the ACE salt water sanitizing system only according to these instructions.

WARNING: To reduce the risk of electric shock, replace damaged cords or cell immediately.

WARNING: Remove power from the spa before performing any maintenance or troubleshooting.

CAUTION: To avoid damage DO NOT insert any objects into the cell.

CAUTION: Prior to using the spa, check water parameters and adjust if necessary.

• When using the spa, the chlorine level must be maintained between 3-5 ppm.

• Ozone, Granular Dichlor, MPS, and sliver are compatible with the ACE system.

•

The ACE system is NOT compatible with bromine or BaquaSpa®/biguanide.

DISCLAIMER: This is not an automatic water care system. The system is sized for the

typical user. Heavy users may need to supplement sanitizer generation with dichlor or MPS.

THE SPA OWNER IS ULTIMATELY RESPONSIBLE FOR MAINTAINING

PROPER SANITARY WATER CONDITIONS.

This Owner’s Manual will acquaint you with the operation of the ACE salt water

sanitizing system. We suggest that you carefully review the entire Owner’s Manual

before using the ACE system. Please keep this manual available for reference. If you

have any questions about any aspect of your ACE salt water sanitizing system’s

set-up, operation, or maintenance, contact your authorized Hot Spring® dealer.

LIMELIGHT

®HOT TUBS OPERATION

System Status .................................. 9

Start-Up and Refill Procedures.......... 9

Spa Model Table.............................. 10

ACE 30-Day Check Up ....................11

Chlorine Boost ................................ 12

Salt Test............................................12

System Status Messages.................14

ALL SPAS

Cell Cleaning ....................................15

Tips...................................................15

Troubleshooting................................16

Important Additional Information.......17

Specifications ...................................18

Customer Service.............................19

Warranty ...........................................19

Welcome.............................................1

Product Contents................................1

Overview of the ACE

Salt Water

Sanitizing

System................................1

Spa Owner Responsibilities................2

Before Start-Up...................................3

ACE Salt Water Sanitizing System

Spa Water Guidelines

..........................3

HOT SPRING®SPAS OPERATION

System Status ...................................3

Start-Up and Refill Procedures...........4

Spa Model Table.................................4

ACE 30-Day Check Up ......................6

Chlorine Boost ...................................7

Salt Test..............................................7

System Status Message.....................8

ACE Salt Water Sanitizing System Page 1

Welcome

Congratulations on your purchase of the ACE

salt water sanitizing system which

generates chlorine and powerful mixed oxidants naturally, making it easy to keep spa

water sparkling clean.

Product Contents

Your complete ACE salt water sanitizing system kit includes:

• Owner’s Manual

• Cell (accessible through spa’s filter compartment)

• Vanishing Act™Calcium Remover

• FreshWater

®Spa Salt

• Cell-cleaning Bottle

• 5-way FreshWater Test Strips

• FreshWater Salt Test Strips

• Controller, Power Supply, Hardware, and Installation Instructions

NOTE: Installation of the ACE salt water sanitizing system can only be done on

Hot Spring®and Limelight

®spas, and must be performed by an authorized Hot

Spring technician to ensure proper operation. The ACE salt water sanitizing sys-

tem is compatible with all Hot Spring spas built on or after August 1, 2009 and

Limelight spas built after August 1, 2010. Your local Hot Spring dealer can verify

if your spa is ACE system-ready.

Purchase these items separately from your local Hot Spring dealer. Not included:

• Clean Screen

™

Pre-Filter

• Additional Vanishing Act Calcium Removers (if necessary)

• Hot Spring Freshwater chemicals for balancing and start-up including

Concentrated Chlorinating Granules, pH Up, pH Down.

Overview of the ACE System

The ACE salt water sanitizing system makes water care easy by:

• Naturally generating active oxygen, powerful mixed oxidants like ozone and

MPS non-chlorine oxidizer, and natural chlorine to keep water crystal clear.

• Generating the right amount of sanitizer needed based on spa size and Use

Level, parameters that are easily input through your spa’s control panel.

• Testing for high or low salt levels, using the ACE system Salt Test.

• Increasing chlorine levels to meet high chlorine-demand situations as needed

with a convenient Boost function.

• Alerting you when your spa needs maintenance with the flashing green Hot

Spring On/Ready Indicator light.

Enjoy peace of mind while the illuminated water care icon and system status

messages on the spa’s main control panel confirm that the ACE

system is keeping

your spa water clean and crystal clear.

Spa Owner Responsibilities

• Thoroughly reading & understanding the Spa Manual, Operation & Water

Quality sections.

• Balancing the pH level and Total Alkalinity to the “OK” range.

NOTE: The generation of chlorine from salt will cause the pH to drift upwards

over time. Check the pH level at least once a week after initial start-up, and

once a month after normal use patterns have been established. Adjust as

needed to maintain water quality. An extensively high pH will cause premature

failure of the system, cloudy water, and decreased effectiveness of the sanitizer.

• Maintaining a low Hardness level of 50 ppm by using the Vanishing Act calcium

remover as needed.

NOTE: The ACE system works best with low levels of calcium and minerals

in the water. Softened water prolongs the life of hot tub equipment, while

enhancing the soaking experience.

• Inputting Spa Size and Use Level.

• Checking chlorine level before each use to determine best Use Level to

maintain healthy water quality.

• Conducting a check up every 30 days, which includes testing and balancing the

spa water, and reconfirming Use Level.

NOTE: The 30-day cycle begins when the Use Level is confirmed at start-up,

and resets any time the Use Level is changed or re-confirmed. The water care

icon will flash as a reminder when each 30-day cycle is over.

• Establishing a 5 ppm chlorine residual at start up and monthly

flushing plumbing

lines by super-chlorinating or “shocking” the spa monthly.IMPORTANT: Ensure that

the chlorine level is always between 3-5ppm before using the spa. Add chlorine

manually if needed.

Before Start-Up

1. Fill your spa with water using the Clean Screen pre-filter.

NOTE: If you are not filling your spa for the first time, clean your filters with

FreshWater Filter Cleaner or replace with new filters, before refilling spa.

2. Once your spa is filled, use a FreshWater test strip to measure the pH, Total

Alkalinity, and Hardness. Use the table below to determine if your spa water is in

the “OK” range. The “OK” ranges listed below are specific for use with the ACE

salt water sanitizing system and may vary from the back of your test strip bottle.

Page 2 ACE Salt Water Sanitizing System

ACE Salt Water Sanitizing System Spa Water Guidelines

Parameter Target Min - ”OK” Range - Max

Salt 1500 ppm 1000 ppm 1750 ppm

Hardness 50 ppm 25 ppm 75 ppm

Alkalinity 80 ppm 40 ppm 120 ppm

pH 7.4 7.2 7.6

Chlorine 3 ppm 1 ppm 5 ppm

3. Adjust pH and Total Alkalinity following the instructions in the Water Quality and

Maintenance section of your spa’s Owner’s Manual. The pH, and Total Alkalin-

ity must be in the “OK” range as indicated in the table above, before starting the

ACE system.

4. The Vanishing Act calcium remover, included with your ACE salt water sanitizing

system, will help you reduce the Hardness level of the water if needed. Rinse the

calcium remover with a garden hose then follow the Vanishing Act instructions.

NOTE: The ACE system start-up procedure can begin while the calcium remover

is in the spa working to decrease Hardness.

IMPORTANT: It is critical that the Hardness level is in the “OK” range of

25-75ppm to ensure effectiveness of the ACE system. Use additional calcium

removers if necessary.

Hot Spring Spas Operation

System Status

• Water Care Icon – The water care icon, located on the icon bar below the screen of

the main control panel, will be illuminated once the ACE salt water sanitizing system

is installed. The icon will flash when the ACE system requires attention.

• Status Messages – The ACE

system provides feedback via the spa’s main

control panel. A status message will always be displayed on the main ACE salt

water sanitizing system screen. Refer to the System Status

Messages section for a

complete listing of system status

messages and their

meanings.

• Hot Spring On/Ready light – The

green light will slowly flash when

the ACE System requires attention.

Hot Sping

®Spas Operation Page 3

Different Parameters than those in Spa Manual

Green On/Ready light

Water Care Icon

Start-Up and Refill Procedures

At this point your spa should have balanced water, new or properly cleaned filters,

and power. The water care icon on your spa’s main control panel should be flashing,

indicating that action is required.

STEP 1 – Add Salt

1. With the jets running, slowly add the directed amount of salt (see SPA MODEL

table below) to the filter compartment, one cup at a time.

NOTE: Your fill water may require slightly more or less salt than what is

recommended here.

2. Run jets an additional 5 minutes to ensure salt is totally dissolved.

NOTE: After adding the salt at start-up, the water care icon and Hot Spring

On/Ready Light may continue to flash and the display may read “Low Salt”.

Allow 24 hours for the

spa to come to temperature (100-104F, 38-40C),

and for the ACE

cell to stablize, before retesting and adding salt to reach

40 - 75% in the OK range.

Spa Model Table

Spa Model Salt

(cups) or (grams)

Spa Size

Value

Estimated

Increase in ppm

per 1 cup/290g

Vista

/ Summit* 9.5 2750 8 170 ppm

Grandee

9.5 2750 8 170 ppm

Envoy

8 2500 7 170 ppm

Aria

7.5 2200 6 210 ppm

Vanguard

7.75 2250 6 190 ppm

Sovereign

6.75 1950 6 220 ppm

Prodigy

6.25 1800 5 235 ppm

Jetsetter

4.0 1150 3 360 ppm

* 50Hz Models only

STEP 2 – Access Water Care System menu

1. On the main control panel, press the Options hard button.

2. Press the Water Care soft button.

STEP 3 – Enter Use Level

1. In the Water Care System menu, press the Use Level soft button.

2. Adjust Use Level setting using the arrow soft buttons. The following are

approximate guidelines for determining use level.

a. 1 = Low bather load (1 person less than 1 hour per week, vacation mode).

b. 2–4 = Normal bather load (1-2 persons less than 3 hours per week).

c. 5 = High bather load (2 or more persons more than 3 hours per week).

Page 4 Hot Sping

®Spas Operation

NOTE: If you are unsure of your Use Level at start-up, an initial Use Level of 3 is

recommended. Daily testing your water during the first weeks after start-up will help you

best determine your correct Use Level setting.

3. Adjusting the Use Level will cause the value on the screen to flash. Once the

correct Use Level is displayed, press the Confirm? soft button to enter your

selection. The value will stop flashing, and the “?” next to the word Confirm

will disappear.

4. Press the BACK hard button to return to the main menu.

STEP 4 – Set Spa Size "Initial Start-Up only"

1. Determine the value (1-8) associated with your spa model using the Spa

Model Table on page 4.

2. In the Water Care System menu, press the Set-up soft button.

3. Press the Spa Size soft button.

4. Adjust spa size using the soft buttons next to the arrows.

5. Adjusting the Spa Size will cause the value on screen to flash. Once the

correct Spa Size is displayed, press the Confirm? soft button to enter your

selection. The value will stop flashing, and the “?” next to the word Confirm

will disappear.

6. Press the BACK hard button to return to the main menu.

STEP 5 – Superchlorinate/Shock Spa Water and Establish Residual

1. Once your Ace

System is programmed with the expected USE level check the

chlorine level with a FreshWater 5-Way test strip. Depending on your spa model

and water quality, it will take approximately 24 hours for the ACE system to gen-

erate enough sanitizer to establish a chlorine residual of 3-5 ppm.

2. Superchlorinate:

Add granular sodium dichlor as directed on the bottle to

bring the spa water to 5ppm as described in the spa’s Owner’s Manual, to

create a sanitized residual until the ACE system is generating sanitizer at full

capacity.

3. Allow jets to run 5 minutes per jet system (rotating the diverter valves).

NOTE: Ensure that the Vanishing Act calcium remover is

repositioned after running jets

STEP 6 – Remove Vanishing Act calcium remover after 24 hours – discard in

your normal trash

1. Using a new test strip, test spa water for Hardness. If

Hardness level still reads above the recommend range of

25-75ppm, additional calcium removers will be needed at

this time.

2. Run a salt test with the ACE. Dose 1/2 cup at a time to

achieve 40 - 75% green level on the salt meter.

Hot Sping

®Spas Operation Page 5

Target

High

Low

{

Step 7- Following Initial Start-Up

Following initial start-up, test the chlorine level and pH level of your spa once

a week and before use. Adjust the Use Level up if the chlorine level is low, or

down if the chlorine level is high, to find the level that produces a stable

chlorine level of 3-5 ppm. This will help maintain water quality.

Allow 24 hours

for a change in Use Level to register in the chlorine reading on a test strip.

ACE

30-Day Check-up

You must check your spa water at least once every 30 days. To remind you, the ACE

water care icon will flash and the status message will read, Check Water/Confirm Use

Level at the end of each 30-day cycle. If the USE level has not been changed 3 days

after the reminder started, the USE level will automatically drop to 1 and continue to

flash. After 40 days the Spa Size Value drops to 2. This protects your hot tub from

excessive levels of chlorine.

STEP 1 –Test and Balance Water

1. Use a FreshWater test strip to measure the pH, Total Alkalinity, and Hardness.

Use the Spa Water Guidelines in this manual to determine if your spa water is

in the “OK” range.

2. Adjust pH and Total Alkalinity following instructions in the Water Quality and

Maintenance section of your spa’s Owner’s Manual.

3. To decrease the Hardness level of the water, place a new Vanishing Act

calcium remover over the heater return at the bottom of the spa for 24 hours.

STEP 2 – Access Water Care system menu

Press the Options hard button, followed by the Water Care soft button on the

spa’s main control panel.

STEP 3 – Confirm Use Level

1. In the Water Care system menu, press the Use Level soft button

2. If Use Level is correct, then use the soft buttons next to the up or down

arrows to change the Use Level and then change it back to the original

setting. If chlorine level has been too low or too high, adjust Use Level

accordingly.

3. Adjusting the Use Level will cause the value on screen to flash. Once the

correct Use Level is displayed, press the Confirm? soft button to enter

your selection. The value will stop flashing, and the “?” next to the word

Confirm will disappear. Allow 24 hours for a change in Use Level to

4. Press the BACK hard button to return to the main menu.

NOTE:

If the Use Level has not changed, you must still change the Use Level setting

on the spa’s control panel and then change it back, in order to re-set the thirty day timer

and stop the water care icon from flashing.

Page 6 Hot Sping

®Spas Operation

STEP 4 – Superchlorinate/Shock Spa and Plumbing Lines

1. Use a Freshwater 5-Way test strip to measure chlorine levels.

2. Activate spa’s automatic clean cycle using the main control panel.

3. Increase chlorine level to 5 ppm using granular sodium dichlor.

Chlorine Boost

If the spa is being used more often than usual, it may be necessary to add more

chlorine to the water by “boosting” the ACE

system. To increase the chlorine

level:

1. Access the Water Care system menu by pressing the Options hard button,

followed by the Water Care soft button on the spa’s main control panel.

2. Press the Boost soft button.

3. Press the Yes soft button to confirm the manual Boost operation.

4. The system will automatically initiate a salt test before the Boost. Once salt test

is complete, the status will display "Water Care System Boosting" when active.

IMPORTANT: It takes 24 hours to complete the Boost cycle. The chlorine level

must be maintained between 3-5ppm at all times. Manually add sodium dichlor if

necessary for regular use or shocking the spa.

Salt Test

The ACE system automatically tests the water’s salt level. A manual Salt Test is only

required if the water care icon is flashing and the status screen indicates High salt or

Low salt levels. The ACE System is offline/stops generating when High or Low salt is

measured. Freshwater Salt Test Strips should be used to verify the sodium chloride level.

To conduct a manual Salt Test:

1. Access the Water Care system menu by pressing the Options hard button,

followed by the Water Care soft button, on the spa’s main control panel.

2. Press the Set-up soft button, followed by the Salt Test soft button.

3. The red/green/yellow salt level bar on the left side of the screen will display

a black line, which indicates the salt level of the water. The green portion

of the bar represents the OK range for salt, the red portion means high

salt, and the yellow portion means low salt

4. Press Yes soft button to start the salt test and wait 20 seconds for the test

to complete. Do not attempt to conduct a Salt Test while the jets are running.

a. Target salt level is 40 - 75% green

b. If proper amount of salt is present, the screen will

display “Water Care System Functioning”.

c. If “Low Salt” or “High Salt” is displayed, proceed as follows:

Hot Sping

®Spas Operation Page 7

POSSIBLE CAUSES OF A LOW SALT READING: The salt level reading can

be affected by cell age, scale build-up (dirty cell), cold water, high chlorine, dirty

filters, or dirty water (do not add salt until the previous conditions have been

inspected). A salt test strip or meter can be used to manually verify the system’s

salt level reading before adding additional salt.

For Low Salt –

1. Verify the actual salt level of the water using

the salt test strips included with your ACE®

system.

2. If the reading on the test strip confirms that

the salt level of the water is low add (1) cup

of salt to the water and circulate for 5 minutes.

Activate a second salt test.

3. If the proper amount of salt is present, the screen will

display “Water Care System Functioning”. If the screen

still displays Low Salt repeat the process as needed. If the

salt indicator does not change position on the screen, or if the strips

show that the level is ok, inspect the spa for other causes indicated

above.

4. If 50% of the spa’s recommended salt has been added and the icon

continues to flash, contact your Hot Spring Service

Professional for assistance

For High Salt –

1. If the salt indicator is half way or less up the red part of the salt level bar,

drain 25% of the water from the spa and refill with clean, clear water.

2. Run the jet pumps for 5 minutes, then conduct another manual Salt Test.

3. If the proper amount of salt is present, the screen will display “Water

Care System Functioning”. If the screen still displays High Salt,

repeat steps as needed.

4. If the salt indicator is more than half way up the red part of the salt

level bar, drain completely and refill following the Start-up and Refill

Procedure.

System Status Messages

Status Message On Screen Meaning or Action Required

Water Care System

Functioning

Operating normally

Water Care System

Off

System Off

Use 1 Size 1

Water Care System

Low Use Mode

Low Output

Use 1 Size 2

Page 8 Hot Sping

®Spas Operation

Salt Level

Bar

Black Line

Salt Level

Indicator

High

Low

Target

{

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