Hewlett Packard Enterprise ProLiant DL380 Gen10 Plus Manuel

HPE ProLiant DL380 Gen10 Plus Server Maintenance and Service GuideHPE ProLiant DL380 Gen10 Plus Server Maintenance and Service Guide

Part Number: 30-88124EA0-003

Published: October 2021

Edition: 3

HPE ProLiant DL380 Gen10 Plus Server Maintenance and Service GuideHPE ProLiant DL380 Gen10 Plus Server Maintenance and Service Guide

AbstractAbstract

This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise

assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy

levels.

Part Number: 30-88124EA0-003

Published: October 2021

Edition: 3

NoticesNotices

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and

services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as

constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained

herein.

Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR

12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are

licensed to the U.S. Government under vendor's standard commercial license.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is

not responsible for information outside the Hewlett Packard Enterprise website.

AcknowledgmentsAcknowledgments

Intel , Itanium , Optane , Pentium , Xeon , Intel Inside , and the Intel Inside logo are trademarks of Intel Corporation in the U.S. and

other countries.

Microsoft , Windows , and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States

and/or other countries.

Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

VMware ESXi and VMware vSphere are registered trademarks or trademarks of VMware, Inc. in the United States and/or other

jurisdictions.

Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the United States and other countries.

microSD is a trademark or a registered trademark of SD-3D in the United States, other countries of both.

All third-party marks are property of their respective owners.

® ® ™ ® ® ®

® ® ®

®™ ®

® ®

Table of contentsTable of contents
Illustrated parts catalog
1 Mechanical components
1.1 Air baffle spare parts
1.2 Access panel spare parts
1.3 Tertiary PCI riser cage spare part
1.4 Primary and secondary PCI riser cage spare part
1.5 Chassis ears spare parts
1.6 Fan cage spare part
1.7 2U bezel spare part
1.8 Rail kit spare parts
1.9 Miscellaneous mechanical spare parts
1.9.1 Hard drive blank spare part
1.9.2 Miscellaneous rear blanks spare parts
1.9.3 Fan blanks, energy pack latch, and retention clips spare kit
1.9.4 Optical drive blank spare part
2 System components
2.1 DIMM spare parts
2.2 Persistent memory module spare parts
2.3 Processor spare parts
2.3.1 Third Generation Intel Xeon Scalable Processors
2.3.1.1 43XX processor spare parts
2.3.1.2 53XX processor spare parts
2.3.1.3 63xx processor spare parts
2.3.1.4 83xx processor spare parts
2.4 Heatsink spare parts
2.5 Power supply spare parts
2.6 Controller spare parts
2.6.1 Smart Array controller spare parts
2.7 Host bus adapter spare parts
2.8 Infiniband adapter spare parts
2.9 Ethernet adapter spare parts
2.10 PCI riser board spare parts
2.11 Pensando Distributed Services Platform spare parts
2.12 OCP 3.0 adapter spare parts
2.13 System board assembly spare parts
2.14 System battery spare part
3 Server options
3.1 Drive spare parts
3.1.1 NVMe drive spare parts
3.1.2 SAS drive spare parts
3.1.3 SATA drive spare parts
3.2 Fan spare parts

3.3 Backplane board spare parts
3.4 Chassis Intrusion Detection Switch spare part
3.5 Rear serial port interface spare part
3.6 Energy pack spare parts
3.6.1 HPE Smart Storage Hybrid Capacitor spare part
3.6.2 HPE Smart Storage Battery spare part
3.7 Power module spare parts
3.8 LFF front I/O board spare part
3.9 HPE NS204i-p NVMe OS Boot Device spare parts
3.10 HPE Trusted Platform Module 2.0 Gen10 Plus spare part
3.11 Cable spare parts
Customer self repair
Removal and replacement procedures
1 Required tools
2 Safety considerations
2.1 Electrostatic discharge
2.2 Symbols on equipment
2.3 Rack warnings and cautions
2.4 Server warnings and cautions
3 Preparation procedures
3.1 Accessing the Systems Insight Display
3.2 Power down the server
3.3 Extend the server from the rack
3.4 Remove the server from the rack
3.5 Releasing the cable management arm
3.6 Remove the access panel
3.7 Removing the air baffle
3.8 Release the full-length expansion board retainer
4 Removing and replacing the rack rails
5 Removing and replacing the cable management arm
6 Removing and replacing the front bezel
7 Removing and replacing a drive blank
8 Removing and replacing a hot-plug SAS, SATA or NVMe drive
9 Removing and replacing the hot-plug fan
10 Removing and replacing the fan cage
11 Removing and replacing a power supply blank
12 Removing and replacing a hot-plug AC power supply
13 Removing and replacing the HPE 800 W Flex Slot -48 VDC hot-plug power supply
14 Removing and replacing an HPE 1600 W Flex Slot -48 VDC hot-plug power supply
15 Removing and replacing the primary PCIe riser cage
16 Removing and replacing the secondary and tertiary PCIe riser cages
17 Removing and replacing the PCIe riser blank
18 Removing and replacing the PCIe riser board
19 Removing and replacing an expansion slot blank

20 Removing and replacing an expansion board
21 Removing and replacing a GPU enablement board
22 Removing and replacing the fan cage
23 Removing and replacing the OCP NIC 3.0 adapter
24 Removing and replacing the SFF universal media bay
25 Removing and replacing the LFF power switch module
26 Removing and replacing the SFF optical drive
27 Removing and replacing the LFF optical drive
28 Removing and replacing the 8 SFF drive cage
29 Removing and replacing the 8 SFF drive backplane
30 Removing and replacing the 2 SFF front drive cage
31 Removing and replacing the 2 SFF rear drive bay and riser cage
32 Removing and replacing the 2 SFF drive cage
33 Removing and replacing the 2 SFF rear drive backplane
34 Removing and replacing a midplane drive cage
35 Removing and replacing the midplane drive backplane
36 Removing and replacing the 2LFF rear drive bay and riser cage
37 Removing and replacing the LFF backplane assembly
38 Removing and replacing a front LFF drive backplane
39 Removing and replacing a rear serial port interface (primary)
40 Removing and replacing an SFF power switch module
41 Removing and replacing an SFF standard chassis ear
42 Removing and replacing the LFF chassis ear assembly
43 Removing and replacing an LFF chassis ear with power/UID
44 Removing and replacing the front I/O board in the LFF right chassis ear
45 Removing and replacing the chassis intrusion detection switch
46 Removing and replacing a DIMM
47 Removing a DIMM or persistent memory module
47.1 Persistent memory module handling guidelines
47.2 Disabling encryption for a persistent memory module
47.3 Configuring the server for Intel Optane persistent memory 200 series for HPE
48 Removing and replacing an energy pack
49 Removing and replacing a type-a Smart Array Controller
50 Removing and replacing the Pensando DSP DSC-25 2p SFP28 card
50.1 Decommissioning the Pensando DSP DSC-25 2p SFP28 card
50.2 Removing the Pensando DSP DSC-25 2p SFP28 card
50.3 Replacing the Pensando DSP DSC-25 2p SFP28 card
51 Removing and replacing the HPE NS204i-p NVMe OS Boot Device option
51.1 Removing and replacing the boot device
51.2 Removing and replacing a boot device drive
51.2.1 Relocating the M.2 drive retaining latches
52 Removing and replacing a processor or heatsink
53 Removing and replacing the system battery
54 Removing and replacing the system board

54.1 Re-entering the server serial number and product ID
55 HPE Trusted Platform Module 2.0 Gen10 Plus option
Troubleshooting
1 Troubleshooting resources
Diagnostic tools
1 UEFI System Utilities
1.1 Selecting the boot mode
1.2 Secure Boot
1.3 Launching the Embedded UEFI Shell
2 iLO Service Port
3 Intelligent Provisioning
4 HPE Insight Remote Support
5 HPE InfoSight for servers
6 USB support
6.1 External USB functionality
7 Smart Storage Administrator
Component identification
1 Front panel components
2 Front panel LEDs and buttons
2.1 UID button functionality
2.2 Front panel LED power fault codes
2.3 Systems Insight Display LEDs
2.4 Systems Insight Display combined LED descriptions
3 Rear panel components
4 Rear panel LEDs
5 System board components
5.1 Heatsink and socket components
5.2 DIMM label identification
5.3 Intel Optane persistent memory 200 series for HPE label identification
5.4 DIMM slot locations
5.5 System maintenance switch descriptions
6 Drive box identification
7 Drive numbering
8 HPE Basic Drive LED definitions
9 Fan bay numbering
10 DSC-25 2-port SFP28 card ports and LEDs
11 HPE NS204i-p NVMe OS Boot Device components
12 HPE NS204i-p NVMe OS Boot Device LED definitions
Cabling
1 Cabling guidelines
2 Power cabling
2.1 Cable routing: Front 8SFF power cabling
2.2 Cable routing: Front 12LFF power cabling
2.3 Cable routing: Midplane power cabling

2.4 Cable routing: Front 2SFF side-by-side power cabling
2.5 Cable routing: Rear 2SFF power cabling
3 Cabling diagrams
3.1 Cable routing: 2NVMe box 6 to AROC NVMe adpater
3.2 Cable routing: 6NVMe box 3 to 3-port primary riser
3.3 Cable routing: 6NVMe box 3 to 3-port primary riser
3.4 Cable routing: 8NVMe balanced box 2 to system board
3.5 Cable routing: 8NVMe P2 box 1 to system board/secondary riser
3.6 Cable routing: 8NVMe P1 box 3 to system board/primary riser
3.7 Cable routing: 12NVMe BAL P1 box 2+3 to system board/primary riser/OCP NVMe adapter/Type-a controller
3.8 Cable routing: 12NVMe BAL P2 box 1+2 to system board/4-port NVMe secondar riser
3.9 Cable routing: 12NVMe DIFF P1 box 2+3 to system board/4-port NVMe primary riser
3.10 Cable routing: 12NVMe DIFF P1 box 1+2 to system board/4-port NVMe secondary riser
3.11 Cable routing: 24NVMe Balanced
3.12 Cable routing: 24NVMe Differential
3.13 Cable routing: 8NVMe box 3 to 4-port primary riser
3.14 Cable routing: 8NVMe box 1 to 4-port secondary riser
3.15 Cable routing: 8NVMe box 1+2 to type-a controller
3.16 Cable routing: 8SFF box 2 to type-a controller
3.17 Cable routing: 8SFF box 3 to 2-port primary type-p controller
3.18 Cable routing: 8SFF box 2 to 2-port primary type-p controller
3.19 Cable routing: 2SFF side-by-side to primary type-p controller
3.20 Cable routing: 8SFF 4-port box 1 to 4-port secondary type-p controller
3.21 Cable routing: 8SFF 4-port box 2 to 4-port primary type-p controller
3.22 Cable routing: 8SFF 4-port box 3 to 4-port primary type-p controller
3.23 Cable routing: 8SFF box 1+2+3 to 4-port secondary type-p controller
3.24 Cable routing: 8SFF box 1+2+3 to 4-port primary type-p controller
3.25 Cable routing: 4LFF SAS/SATA box 7 to 4-port type-a controller
4 Cable routing: Front I/O cabling
5 Cable routing: Serial port
6 Cable routing: OCP NVMe enablement
Specifications
1 Environmental specifications
2 Mechanical specifications
3 Power supply specifications
3.1 HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply
3.2 HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
3.3 HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply
3.4 HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply
3.5 HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
3.6 HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply
Support and other resources
1 Accessing Hewlett Packard Enterprise Support
2 Accessing updates

9.3 Remote support

9.4 Warranty information

9.5 Regulatory information

9.6 Documentation feedback

Illustrated parts catalogIllustrated parts catalog

Illustrated parts catalog 9

Mechanical componentsMechanical components
Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information,
see the Hewlett Packard EnterpriseHewlett Packard Enterprise PartSurfer website PartSurfer website .
ItemItem DescriptionDescription
1 Air baffle spare parts
2 Access panel spare parts
3 Tertiary PCI riser cage spare part
4 Primary and secondary PCI riser cage spare part
5 Chassis ears spare parts
6 Fan cage spare part
7 2U bezel spare part*
8 Rail kit spare parts*
9 Miscellaneous mechanical spare parts *
 Hard drive blank spare part
 Miscellaneous rear blanks spare parts
 Fan blanks, energy pack latch, and retention clips spare kit
 Optical drive blank spare part
* Not shown
For more information, see Removal and replacement procedures.
Mechanical components 10

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