Henny Penny 500 Mode d'emploi

Model 500/561/600

Power switch ON but fryer

completely inoperative

Pressure not exhausting at

end of cook cycle

Operating pressure too high

4-1. TROUBLESHOOTINGGUIDE

Problem Cause Correction

• OpenCircuit

• Solenoid or Exhaust line clogged

• Deadweight clogged

•Fryer plugged in

• Check breaker or fuse at wall

• Turn OFF and allow fryer to cool to

release the pressure in frypot; have

all lines, solenoid, and exhaust tank

cleaned

• Turn OFF and allow fryer to cool to

release the pressure in frypot; clean

deadweight; see Cleaning the Dead-

weightAssembly Section

DO NOT OPERATE UNIT IF PRESSURE GAUGE SHOWS HIGH PRESSURE CONDITIONS.

SEVERE INJURIES AND BURNS WILL RESULT. IMMEDIATELY PLACE THE POWER/

PUMP SWITCH IN THE OFF POSITION, WHICH RELEASES THE PRESSURE BY ALLOW-

ING THE UNIT TO COOL. DO NOT RESUME USE OF UNIT UNTIL CAUSE OF HIGH

PRESSURE HAS BEEN FOUND AND CORRECTED.

Pressure does not build

Shortening not heating

Foaming or boiling over

Shortening not draining

Filter motor won’t run

• Not enough product in frypot

• Metal shipping spacer not

removed from deadweight

• Faulty PC board

• Lid gasket leaking

• Gas valve knob turned to the

OFF position

• Drain valve open

• Hightemperature limit tripped

• See Boil-Over chart on fryer

and beginning of Operation

Section in this manual

• Drain valve clogged

• Motor overheated

• Place full capacity product in frypot

when using fresh shortening

• Remove shipping spacer; see Unpacking

Instructions Section

• Have controls checked by service

technician

• Reverse or replace lid gasket

• Make sure gas control valve knob is

turned to the ON position

• Close drain valve

• Reset high temperature limit; see Operat-

ing Controls Section

• FollowBoil-Overproceduresfrom

chart

• Push cleaning rod through open

drain valve

• Reset motor; see Filter Pump Motor

Protector-Manual Reset Section

More detailed troubleshooting information is available in the Technical Manual, available at www.hennypenny.com,

or 800-417-8405 or 937-456-8405.

703 4-1

SECTION 4. TROUBLESHOOTING

Model 500/561/600

4-2. ERROR CODES Intheeventofacontrolsystemfailure,thedigital

displaywill showan “ErrorMessage.” These

messagesare coded:“E4”,“E5”, “E6”,“E10”,

“E15”,“E20”, “E31”,“E41”,“E46”,“E54”,and

E-70-A&B.Aconstanttoneis heard when an

errorcodeis displayed, andtosilence this tone,

pressanybutton.

DISPLAY CAUSE PANELBOARDCORRECTION

“E-4” Controlboard Turn switch to OFF position, then turn switch back to

overheating ON; if displayshows “E-4”,thecontrolboardisgetting

toohot; checkthe louvers on eachsideof the unit for

obstructions

“E-5” Shortening Turnswitchto OFF position,thenturn switch backtoON;

overheating if display shows“E-5”, theheating circuitsandtemperature

probeshouldbechecked

“E-6A” Temperature Turn switchtoOFFposition, then turnswitchback to ON;

probe open ifdisplay shows “E-6”,checkthe temperatureprobe;

toreplace, refertoTechnicalManual

“E-6B” Temperature Turnswitch toOFFposition, then turnswitchback to ON;

probeshorted ifdisplayshows “E-6”checkthe temperatureprobe;

toreplace, refertoTechnicalManual

“E-10” Highlimit Resetthehighlimitbymanuallypushinguponthereset

button; ifhighlimitdoesnotreset,highlimit mustbe

replaced; refertoTechnicalManual

“E-15” Drainswitch Closedrain,usingthedrainvalvehandle;ifdisplaystill

failure shows“E-15”,checkthedrain microswitch;referto

TechnicalManual

4-2 708

Model 500/561/600

DISPLAY CAUSE PANELBOARD CORRECTION

“E-41”, Programming Turn switch toOFF,thenbackto ON; if display showsany

“E-46” failure of theerrorcodes,try toreinitializethecontrol(Special

ProgramSection)if errorcodepersists,replace thecontrol

board;refer toTechnical Manual

“E-20C” Ignitionmodules Press thetimer buttontotrytheignitionprocessagain;if

notresponding “E-20 C”persists,check theignitionmodule,or thespark

ignitor,refertoTechnicalManual

“E-20D” Pilots notlit or Pressthe timerbutton totrytheignitionprocessagain;if

noflame sense “E-20D”persists,check theignitionmodule,ortheflame

sensor;refer toTechnicalManual

“E-31” Fanjumperwire Checkfor jumperwireon 12-pinconnector& addifmissing

missing

Controlsetto IDG See C1000 SpecialProgrammingSection and setcontrolsto

insteadofSSIon gas SSI in step 6

units

“E-54” PCBcomponent Turnswitch to OFFposition,then turn switchbackto ON;

failure if “E-54”persists, havePCBreplaced

“E-70A” Fanswitchjumper Havejumper wire checkedon12pin connect topanel

missing

“E-70B” MVjumpermissing Havejumperwirechecked on connectorstopanel

“TEMP TOO” Possiblewater Make sure oilisin frypot andatthe proper level

LOW FOR infrypot

PRESSURE”

4-2. ERROR CODES

(Continued)

908 4-3

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