If you are in need of service support and your local dealer or Heatwave representative is
not available or cannot help you, contact the Kagi Customer Service Department (888-
866-5244) during normal business hours (Pacific Time). Read and check your Heatwave
Owner’s Manual under “Trouble Shooting” first as your problem may be very simple to
solve. As an owner, you can perform a number of checks and maintenance procedures
with the assistance of you manual. Before a part is considered defective, a Kagi service
technician can help you determine if it just needs cleaning and/or adjustment.
HEATWAVE Warrants to the purchaser of this Multi-Oil Fueled Heater Unit that it will
repair or replace any part which in normal use proves to be defective in material or
workmanship within a period of ONE (1) YEAR from the date of purchase, provided
same is returned for factory inspection and warranty determination. The combustion
chamber (Limited Warranty) is warranted for a period of TEN (10) YEARS at a pro-rated
schedule, provided the heater is properly installed and maintained.
HEATWAVE does not warrant the paint finish as this is subject to abrasion, scratching,
and discoloration during installation and operation. The warranty does NOT cover any
labor charges involved with parts replacement or service unless preauthorized by
Siebring Mfg., Inc. in writing.
NOTICE: The Heatwave Multi-Oil Fueled Burners, Model HW150, HW250, and
HW350 are tested, designed, and listed to burn the following:
A. USED CRANKCASE OILS UP TO 50 SAE WEIGHT
B. #2 FURNACE FUEL OILS
C. USED AUTOMATIC TRANSMISSION FLUID
WARNING: CONDITIONS THAT WILL VOID THE WARRANTY
A. Using in the heater or adding to the storage tank substances, including, but not
limited to the following: paint, thinner, gasoline, other volatile liquids, or
solvents, transformer oils, or gear lubes. Some of these substances have a high
chloride content which can oxidize HEATWAVE stainless steel targets and
chambers. It is illegal to mix any of these substances with waste oil and doing so
can cause a hazardous condition.
B. Tampering with the internal components of the safety switches, air/oil, aluminum
preheater, or any parts in general.
C. Not installing the heater properly as per instruction in this manual and/or
according to local and state codes.
D. Not maintaining the heater according to instructions in this manual.
E. Abusing or altering any part.
F. Using parts other than those supplied by Siebring Mfg., Inc. to operate this heater.
G. Over-firing the heater.
NOTE: Siebring Mfg., Inc. and our insurance carrier need to know the location of all
heaters sold in order to distribute service bulletins directly to the owner.
