Hantle C4000 Manuel utilisateur
Operator Manual
Hantle C4000
Hantle USA, Inc.
Introduction Operator Manual
C4000™ (Rev 1)
© Hantle 2010 1.1
Hantle C4000™
1.1 FEATURES
1.1.1 ABOUT THE Hantle C4000™
The Hantle C4000™ combines the ‘best in class’ convergence between ATM and self-
service functionality. Built standard with features such as a 10.4” High-Resolution
color LCD, both modem and integrated Ethernet (SSL) communications and a wide
variety of dispensing options (up to 4 cassettes), the C4000 provides the perfect
hardware platform on which to implement innovative new services and potential
revenue streams for ATM owners.
The Win CE Operating System provides the flexibility to create made-to-order
solutions including custom applications, customer-specific branding and graphics for
retailers and value added services for consumers.
The Hantle C4000™ is fully TDES and ADA compliant right out of the box, including a
PCI/VISA or Interac Encrypting Pin Pad (EPP) and a voice/lighted transaction
guidance system.
H/W FEATURES
UL 291 Business Hour Service Vault (Level 1 Optional).
Electronic lock
800 x 600 high-resolution, SVGA display
56K modem – TCP/IP (On-Board SSL)
800 note fixed cassette dispenser (800 note capacity)
Single, Double, and 4 cassette dispensers (1700 ~ 6800 note capacity)
DIP type magnetic card reader (EMV Optional)
80mm Thermal receipt printer for high speed printing
Modular design for easy maintenance
Lighted transaction guidance system
Meets ADA Standards for Height, Reach and Keypad layout
FUNCTIONAL FEATURES
Electronic journal stores over 40,000 transactions
Supports English, Spanish, & French
Customizable on screen advertisement graphics
Detailed average history report feature
Introduction Operator Manual
C4000™ (Rev 1)
© Hantle 2010 1.2
1.2 SPECIFICATIONS
Hantle C4000™ SPECIFICATIONS
1.2.1 Dimensions and Component Location
Fig. 1 Hantle C4000™ Dimensions
WEIGHT: 260 lbs. (or more depending on dispenser option or Level 1 vault)
HEIGHT: 56”
WIDTH: 17”
DEPTH: 23”
Introduction Operator Manual
C4000™ (Rev 1)
© Hantle 2010 1.3
Component Location
1. LCD & Customer Keypad 11. Security Door Handle
2. Card Reader Slot 12. Cash Dispensing Unit
3. Receipt Printer Slot 13. Receipt Printer
4. Cash Tray 14. Main Control Board
5. Front Panel 15. Ear Phone Jack
6. Front Panel Lock 16. Power Supply
7. Security Cover 17. Speaker.
8. Security Cover Lock 18. Card Reader
9. Security Door
10. Combination Lock
Introduction Operator Manual
C4000™ (Rev 1)
© Hantle 2010 1.4
1.2.2 LCD & Customer Keypad
Fig. 3 LCD & Customer Keypad
LCD
Screen Size: 10.4”
200 cd/m2 Luminance
High Resolution 800 x 600 SVGA
8 Menu Keys
KEYPAD
Lab Certified PCI / VISA or Interac EPP (Encrypting Pin Pad)
10 Alphanumeric, ,, CANCEL, CLEAR, ENTER, BLANK Keypads
Voice Guidance Port
Voice assisted operation available through the headphone jack on the front bezel
Lighted Guidance System
LED lights guide the customer through the transaction.
LCD Panel
Lighted Transaction
Guidance
Card Reader
EPP Keypad
Voice Guidance
Receipt Printer
Function Keys
Introduction Operator Manual
C4000™ (Rev 1)
© Hantle 2010 1.5
1.2.3 Cash Dispensing Unit
Cash Dispensing Unit
(Standard model – MCDUx1)
CASH DISPENSING UNIT
Dispensing Speed: 2.5 notes/second
Capacity of 1700 new notes (800 for fixed cassette)
Optional removable cassette dispensers (see below).
Reject Bin
Ultrasonic double-detect module
Auto-recovery error system (automatically clears note jams)
Optional dispensers include:
800 note fixed cassette
1700 note removable single cassette
3400 note removable double cassette (1700 x 2)
6800 note removable four-cassette (1700x4)
Optional Dispensers
Introduction Operator Manual
C4000™ (Rev 1)
© Hantle 2010 1.6
1.2.4 Receipt Printer
Receipt Printer
RECEIPT PRINTER
Thermal line printer
40 characters/line
Semi-automatic roll paper setting
Motorized front push rollers
200 DPI Monographic images can be printed on receipt
PAPER SPECIFICATIONS
One sided thermal paper
Factory paper is thermal side out (but either way will work)
6.5” outside diameter roll
3.125” inch wide
Core inside diameter 11/16 inch
21# weight (paper thickness)
Introduction Operator Manual
C4000™ (Rev 1)
© Hantle 2010 1.7
1.2.5 Main Control Board
Samsung S3C2440AL-40 RISC 32-bit CPU
64 MB RAM
WinCE™ 5.0 Operating System
Modem: 56,000 bps dial-up modem
TCP/IP Ethernet connection - Onboard SSL
Electronic Journal: 40,000 transactions
Battery back-up for set-up parameters (NVRAM)
Real time clock
1.2.6 Operating Environment
POWER REQUIREMENTS
110/220 VAC 10%, 50/60 Hz, 145 Watts
POWER CONNECTIONS
For warranty purposes, the Hantle C4000™ series ATM must be connected to a
dedicated power circuit. This circuit must consist of line, neutral, and ground leads
connected directly to the power circuit breaker panel. This circuit should not be
shared with any other equipment. Use of a surge protector or uninterruptible power
supply is recommended.
PHONE LINE REQUIREMENTS
The Hantle 4000 series ATM should be connected to a dedicated phone line. This line
must be a direct dial “tone” or “pulse” line that is equipped with a standard
telephone wall jack (RJ-11). This line cannot be shared with any other equipment at
the location. Use of shielded (CAT5) phone cable is recommended for best
performance and to reduce the chance of interference.
TEMPERATURE
In storage : 32F - 123F (0C 49C)
While operating : 40F - 95F (5C 35C)
HUMIDITY
In storage : 10% < RH < 90%, non-condensed
While operating : 15% < RH < 85%, non-condensed
Introduction Operator Manual
C4000™ (Rev 1)
© Hantle 2010 1.8
1.3 WARRANTY/SERVICE
MANUFACTURERS WARRANTY
Hantle USA, Inc. provides a limited one-year parts warranty and a limited 30 day
labor warranty for the 1700w™ series ATM. Hantle guarantees your 1700w™ model
ATM to be free from defects in materials and workmanship.
The one-year parts warranty and 30-day labor warranty periods will begin 15 days
from the shipping date.
WHAT IS COVERED:
· Cash Dispensing Unit (CDU) and Cash Cassette
· Receipt printer (SHU)
· LCD module
· Magnetic Card Reader (MCR)
· EPP Keypad
· Power Supply
· Mainboard (CE)
· Lock and locking mechanism **LIMITED 90 DAY WARRANTY**
Dial and Electronic locks will be covered by a limited 90-day warranty beginning
15 days from shipping date. Should the lock fail under normal use, Hantle will
replace the lock only. Services required to open the vault and or replace the lock
are at the expense of the ATM owner.
WHAT IS NOT COVERED:
· Power cable and modem cable
· Key lock and key
· Plastic Bezels
· Software upgrade
· Receipt printer jam
· Note jam
· Forgotten password or combination of lock
· Any damages from misuse, improper installation, and vandalism
· Any damages from “brown out” or low power, lightning, or any other ‘acts of God’
Your distributor/dealer may offer an enhanced or extended warranty in addition to
the original manufacturers one-year warranty. Once the manufacturers warranty
has expired, all claims for warranty service must be resolved directly between the
distributor/dealer and the ATM owner.
OBTAINING SERVICE: If you have any problems or questions about your Hantle
ATM, your dealer or distributor is your primary contact for assistance/service. Your
manufacturers warranty is provided through your dealer or distributor.
Section 2: Installation Operator Manual
C4000™ (Rev 1)
© Hantle 2010 2.1
SECTION 2: INSTALLATION
2.1 Hantle C4000™ INSTALLATION
2.1.1 UNPACKING
Ste
p
1
Once the ATM is unpackaged, do not discard the packaging materials until you have
verified any shipping damage claim. Contact your distributor immediately if you see
any shipping damage.
Ste
p
2
Verify the contents carefully with the packing list to be sure all items listed are
included. Notify your distributor of any shortages.
2.1.2 PHYSICAL INSTALLATION
To install the Hantle C4000™ ATM, perform the following steps:
Step 1
Place the system on a flat surface. The system has a tendency to tip over if the
surface is over 10 degrees. Be careful when opening the top or bottom of the
machine as it will be off balance.
Step 2
Use the ATM as a template to mark your anchor holes. Hantle does not recommend
a particular size or type of anchor as each installation is different however maximum
anchor diameter is ½.
Step 3
Install the anchors into the ground using the anchor manufacturer’s instructions for
installation.
Step 4
Place the ATM on top of the anchors.
Step 5
Open the Security cover with the key provided. See section 4.1 for Opening and
Closing instructions.
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