Hans HPW-3300 Manuel utilisateur

48 HANS™ Premium Water Appliance Owner’s Manual

HANS™

Premium Water

Appliance

The Owner’s Manual

TABLE OF CONTENTS
GENERAL INFORMATION .......................................................................................................... 1 
HANS™ Premium Water Appliance....................................................................................... 1 
Safety .................................................................................................................................... 1 
California Proposition 65 Warning........................................................................................ 2 
Warranty/Terms of Use ........................................................................................................ 3 
Terms and Definitions........................................................................................................... 4 
SPECIFICATIONS ........................................................................................................................ 6 
Operating Limits.................................................................................................................... 6 
QUICK START INSTRUCTIONS.................................................................................................... 8 
OPERATION ............................................................................................................................. 16 
Pump................................................................................................................................... 16 
Bypass ................................................................................................................................. 16 
Touch Screen Instructions................................................................................................... 17 
Home Screen................................................................................................................... 17 
Pump Screen ................................................................................................................... 18 
Filter Screen .................................................................................................................... 19 
Accessories Screen.......................................................................................................... 20 
Setup Screen ................................................................................................................... 22 
Wi-Fi Set-up Using the HANS™ Premium Water Appliance App........................................ 29 
Creating an Account for the Smart Phone app............................................................... 29 
Configuring New System to Connect to the Cloud ......................................................... 30 
Wi-Fi Set-up Using Web Browser........................................................................................ 38 
MAINTENANCE........................................................................................................................ 44 
Changing the Stage 1 and Stage 2 Filters............................................................................ 44 
Changing the Stage 4 Filter................................................................................................. 45 
Drain system ....................................................................................................................... 46 
Operating DOs and DON’Ts................................................................................................. 47 
Service Assistance............................................................................................................... 47 
APPENDIX A............................................................................................................................. 48 
Unit Options........................................................................................................................ 48 
APPENDIX B............................................................................................................................. 49 
Jet Sizing.............................................................................................................................. 49 

50 HANS™ Premium Water Appliance Owner’s Manual

APPENDIX C............................................................................................................................. 51

Connected Filters/Elements Capacities .............................................................................. 51

APPENDIX D............................................................................................................................. 52

Warnings/Alerts.................................................................................................................. 52

APPENDIX E ............................................................................................................................. 55

Removal of Stage 3 Elements ............................................................................................. 55

APPENDIX F ............................................................................................................................. 59

Troubleshooting.................................................................................................................. 59

HANS™ Premium Water Appliance Owner’ Manual 1

GENERAL INFORMATION

Please refer to the HANS™ Premium Water Appliance website for most current version of

this manual as well as the Performance Data Sheets.

HANS™ Premium Water Appliance

The HANS™ Premium Water Appliance unit is a durable piece of equipment, which, with

proper care, will last for many years. This User and Operator Manual outlines operation,

maintenance, and troubleshooting details vital to its sustained performance.

If the system is altered at the site of operation or if the feed water conditions change,

please contact your local dealer or distributor to determine proper recovery for your use.

Prior to operating or servicing the HANS™ Premium Water Appliance, this manual must be

read and understood. Keep this and all associated documentation for future reference and

for new operators or qualified personnel near the system.

Safety

The various safety headings used throughout this manual’s text are defined below:

NOTE: Identifies statements that provide further information and clarification.

CAUTION: Identifies conditions or practices that could result in equipment or

other property damage.

WARNING: Identifies conditions or practices that could result in injury or loss

of life. Failure to follow warnings could result in serious injury or death.

DO NOT REMOVE UNDER ANY CIRCUMSTANCE, CAUTION, WARNING, OR OTHER

DESCRIPTIVE LABELS FROM THE UNIT.

Read this manual and the Installation Manual before installing and using your HANS™

Premium Water Appliance. Follow steps exactly to install the unit correctly. Failure to do so

could cause personal injury or property damage. Use this manual to help provide you with

all the benefits of the HANS™ Premium Water Appliance.

Do not use the HANS™ Premium Water Appliance to create safe, drinkable water that is

from non-potable water sources. Do not use this appliance on microbiologically unsafe

water or water of unknown quality without disinfecting.

2 HANS™ Premium Water Appliance Owner’s Manual

Check with local public works department for plumbing and sanitation codes. Follow their

guides as you install the HANS™ Premium Water Appliance. Follow local codes if they differ

with guides in this manual.

NOTE: In Massachusetts, plumbing code 248-CMR 3.00 and 10.00 shall be

adhered. Consult with a licensed plumber.

Avoid installing this appliance in direct sunlight. Excessive heat may cause distortion or

other damage to non-metallic parts.

If installing the HANS™Premium Water Appliance outdoors, do not locate where it will be

exposed to wet weather, direct sunlight, or extreme hot or cold temperatures. The

alternative is to house it within a HANS™ Premium Water shed.

This HANS™ Premium Water Appliance has a non-metallic valve system. Installing it on

metal plumbing will break electrical continuity, which may interrupt grounding for your

home. You must restore electrical continuity in your metal plumbing system. Please refer to

the Installation Manual for further information.

WARNING: Air gap device should be plumbed to state and regional codes to be

used to connect the reject water outlet to a drain connection.

WARNING: While this Reverse Osmosis system contains replaceable treatment

components to raise pH, RO water can lower pH. As this can be corrosive to

some plumbing materials, care should be taken to properly maintain your

system.

It is the user’s responsiblility to heed all alerts and warnings from the system

concerning calcite cartridge from the onboard display and the mobile app, as

these replaceable treatment components are critical to proper system

performance.

The manufacturer also recommends that the user periodically test the product

water to verify the system is performing correctly.

California Proposition 65 Warning

WARNING: This product contains chemicals known to the State of California to cause cancer

and birth defects or other reproductive harm. For more information and questions, please

refer to The Office of Environmental Health Hazard Assessment for California at:

oehha.ca.gov/proposition-65/about-proposition-65.

HANS™ Premium Water Appliance Owner’ Manual 3

Warranty/Terms of Use

Please refer to the HANS™ Premium Water website for Terms of Sale and Warranty

Information. This information can be found at:

www.HansPremiumWater.com

4 HANS™ Premium Water Appliance Owner’s Manual

Terms and Definitions

TERMS

DEFINITIONS

Ambient temp

Air Temperature of the immediate area of the HANSTM Premium

Water Appliance

Bypass

System to divert feed water around the HANSTM Premium Water

Appliance

Chlorine

Water additive in feed water; may be used as a disinfectant

Dual Filter

Mount that holds Stage 1 and Stage 2 filters

Feed Water

Unfiltered water from municipal or well that is plumbed into the

HANSTM Premium Water Appliance

Filtered Water

Clean water output from the HANSTM Premium Water Appliance

gpg

Grains per gallon, a unit of measure of calcium carbonate

Hardness

Scale in grains per gallon rating amount of water impurities

Jet

Metered orifice used to control amount of waste water from the

HANSTM Premium Water Appliance

Element

Reverse Osmosis "filter"

ppm

Parts per million , unit of measure for small concentrations of

substances in water

Scale of acidity from 0-14, with 7 being neutral

Pressurized Storage

Tank

Tank used to store Filtered water from the HANSTM Premium Water

Appliance

Stage 1 Filter

Well –10 micron sediment filter used as the 1st filter of feed water to

remove debris

Municipal/Chloramine –Granular activated carbon filter used as the

first filter to remove chlorine

Stage 2 Filter

Well –Granular activated carbon filter used as the 2nd filter to remove

chlorine

Municipal –Granular activated carbon filter used as the 2nd filter to

remove chlorine

Chloramine –Catalytic carbon filter used as the 2nd filter to remove

chloramines

Stage 3 Element

Reverse osmosis Elements used as final stage to clean feed water

Stage 4 Filter

Raises pH and re-mineralized filtered water

HANS™ Premium Water Appliance Owner’ Manual 5

TERMS

DEFINITIONS

Recovery rate

Amount of filtered water recovered compared to waste water in %

TDS

Unit of measure for total dissolved solids in water in ppm

Waste Water

Water carrying away contaminants from the Elements to the drain

6 HANS™ Premium Water Appliance Owner’s Manual

SPECIFICATIONS

NOTE: Failure to meet minimum water requirements may cause the Elements

to foul and void the manufacturer’s warranty.

Operating Limits

Maximum Feed Water Temperature °F (°C)

90/32

Maximum Operating Pressure psi (bar)

200/13

Minimum Feed Water Temperature °F (°C)

35/1.67

Maximum Input Free Chlorine ppm

Maximum Ambient Air Temperature °F (°C)

120/48.9

Maximum TDS ppm

750

Minimum Ambient Air Temperature °F (°C)

35/1.67

Maximum Hardness gpg

Maximum Feed Pressure psi (bar)

80/5.52

Maximum Feed Water pH (Standard)

Minimum Feed Pressure psi (bar)

30/2.06

Minimum Feed Water pH (Standard)

Maximum Feed Water Total Iron

3 ppm

NOTE: Higher feed TDS and/or lower temperatures will reduce the system’s

water production output.

NOTE: For optimal performance if your system is on a well, make sure the feed

water pressure switch is set to turn on at a minimum of 45 psi for best

performance.

NOTE: For feed pressure that exceeds 80 psi, a pressure reducing valve (PRV)

must be installed.

•See Performance Data Sheet (https://hanspremiumwater.com/faqs/) for further information.

•This system conforms to LEC 2006 for specific performance claims as verified and substantiated by test

data.

•This Reverse Osmosis system contains replaceable treatment components critical for effective

performance. It is the users responsibility to heed all alerts and warning from the system concerning filter,

calcite cartridge and element replacement from the on board display and the mobile app. The

manufacturer also recommends that the user periodically test the product water to verify the system is

performing correctly.

•This system is acceptable for treatment of influent concentrations of no more than 27 mg/L nitrate and 3

mg/L nitrite in combination measured as N and is certified for nitrate/nitrite reduction only for water

supplies with a pressure of 210 kPa (50 psig) or greater.

HANS™ Premium Water Appliance Owner’ Manual 7

•This system has been tested for the treatment of water containing pentavalent arsenic [also known as

As(V), As(+5), or arsenate] and trivalent arsenic [also known as As(III), As (+3), or arsenate] at

concentrations of 0.050 mg/L or less. This system reduces pentavalent and trivalent arsenic, but may not

remove other forms of arsenic. This system is to be used on water supplies containing a detectable free

chlorine residual or on water supplies that have been demonstrated to contain only pentavalent and

trivalent arsenic. Treatment with chloramine (combined chlorine) is not sufficient to ensure complete

conversion of trivalent arsenic to pentavalent arsenic.

Please see the Arsenic Facts section of the Performance Data Sheet (https://hanspremiumwater.com/faqs/)

for further information.

•Genuine HPW replacement filters, cartridges, and elements must be used. Use of other components will

invalidate all claims for health and performance. Use only HANS Premium Water Replacement treatment

components: 7304 Sediment Filter, 7303 Carbon Filter, 7858 Chlorine Stage 2 Filter, 7953 Chloramine

Stage 2 Filter, 7256 RO Membrane, and 7516 Calcite Filter.

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