Gree FLEXX ECO Manuel utilisateur

OWNERS

MANUAL

Thank you for choosing our product. Please read this Owner’s

Manual carefully before operation and retain it for future reference.

If you would like a copy of this Manual, please contact your local

distributor or visit www.greecomcomfort.com/resources now to

download and file the electronic version.

CAT NO: GREE_FLEXX24-60HP230V1BH_OWNERS_09282021

Indoor Unit

MODELS:

FLEXE24HP230V1AH

FLEXE30HP230V1AH

FLEXE36HP230V1AH

FLEXE42HP230V1AH

FLEXE48HP230V1AH

FLEXE60HP230V1AH

INTRODUCTION

Thank you for choosing GREE!

GREE systems are among the most environmentally friendly and energy efficient in the market

today. You can feel confident in your selection because the same pride in craftsmanship and

engineering knowledge that goes into millions of other GREE installed products worldwide has

gone into your unit.

COMFORT AND WELLNESS, IT’S WHAT WE DO

In 1991, GREE set out to make the world a cooler place. To this end, we’ve become a global

leader in air conditioners, developing some of the most advanced commercial and residential air

conditioners in the world. Based in Zhuhai, China, we’re now the world’s largest specialized air

conditioner company integrating R&D, manufacturing, sales and service. It’s our mission to

innovate and create new ways to help people live well and stay comfortable no matter where they

live, work or play.

INNOVATION IS IN OUR DNA

Part of our responsibility is being mindful of the world we live in, which means we’re committed to

using innovation to design more eco-friendly air conditioners. Every year we commit 3% of our

budget to R&D. And, as a pioneer in the air conditioning industry, our R410A Refrigerant is eco-

friendly.

LEADING THE WAY

From our humble beginning in 1991, GREE has grown over 80,000 strong across the world. With

3 research institutes, 9 product development centers, over 300+ labs and 5000+ engineers, we’ve

absolutely committed to finding newer and more efficient ways to keep our customers

comfortable, healthy and productive.

A GLOBAL CITIZEN OF THE WORLD

Today, we’ve developed some of the world’s most energy-efficient and technically advanced air

conditioners. From the 2008 Beijing Olympic Games Media Village to the main stadium of the

2010 Africa World Cup, GREE is trusted to help people stay comfortable in the most extreme

environments. Residentially, we’ve created wonders of technology that are just as contemporary,

beautiful and efficient. Every day, over 100 million customers stay cool with GREE air

conditioners.

For more information on the GREE product line please visit our site at

www.greecomfort.com or use the camera on your smart phone to scan the QR

code below:

SAFETY PRECAUTIONS

WARNING

Please read this manual in its entirety and consult with your licensed HVAC installing contractor

before operating and using this equipment.

Installation must be completed by a licensed HVAC contractor, and must comply with all

applicable city, state, and national codes. Your licensed HVAC installing contractor must use

factory-authorized kits or accessories when modifying this equipment. Improper installation,

operation, adjustment, alteration, service, maintenance, or use can cause an explosion, fire,

electrical shock, or other conditions which may cause death, personal injury, or property damage.

Recognize and be aware of all safety information and alert symbols. When you see the following

symbols on the equipment and in the Installation Manuals, be alert to the potential for personal

injury.

DANGER

Indicates a hazardous situation that, if not avoided, will

result in death or serious injury.

WARNING

Indicates a hazardous situation that, if not avoided,

could result in death or serious injury.

CAUTION

Indicates a hazardous situation that, if not avoided, may

result in minor or moderate injury.

NOTICE

Indicates important but non-hazard related information,

used to indicate risk of property damage.

It is important to understand these signal words: DANGER, WARNING, CAUTION, and NOTICE,

as these words are used with the safety-alert symbol.

ENERGY SAVINGS TIPS

1. CLEAN OR REPLACE INDOOR RETURN AIR FILTER

A clean return air filter will allow for proper airflow and will ensure that your system is running

at its optimum performance and efficiency. Check your air filter every 30 days during cooling

and heating seasons, and clean or replace it if its dirty.

2. INSTALL A PROGRAMMABLE, WI-FI, SMART THERMOSTAT

A programmable Wi-Fi smart thermostat will allow you to monitor and control your homes

cooling and heating temperature settings from a smart phone, tablet, or computer whenever

you are away. They are designed to provide comfort and energy savings by using algorithms

and operating history to adjust the operating settings throughout the day.

3. ADJUST THERMOSTAT SETTINGS

Programming an occupied & unoccupied schedule throughout the week will not only save

energy, it will also reduce the wear and prolong the lifespan of your equipment by preventing

the system from operating when it is not necessary.

4. ROOMS EXPOSED TO DIRECT SUNLIGHT

In the cooling season it is recommended to block the radiant heat effect from the sun by

closing all window coverings during the daytime.

In the heating season it is recommended to open all window covers to allow for the radiant

heat from the sun to help warm the spaces being conditioned.

5. ROUTINE MAINTENANCE & SERVICE

Keeping the area around the outdoor unit clear from any debris or leaves will allow for your

system to run at its optimum performance and efficiency in both cooling and heating

seasons.

Scheduling a pre-season routine maintenance to be performed by a licensed HVAC

contractor can improve the systems efficiency and the comfort you experience during both

cooling and heating seasons.

MAINTENANCE & CARE

Routine maintenance & care must be performed on this equipment to ensure that your system is

running at its optimum performance and efficiency.

AIR FILTER

Check your air filter every 30 days during cooling and heating seasons, and clean or replace it if

its dirty. To access your air filter, remove the filter access door and pull the air filter out of the

Indoor Unit, as shown in the steps below:

Step 1: Step 2:

INDOOR UNIT

Routine inspection and maintenance of the following must be completed regularly by a licensed

HVAC contractor:

•Inspect and clean blower motor, blower wheel, and housing.

•Inspect all electrical components and tighten all wiring connections.

•Inspect and clean evaporator coil, condensate drain pan, and drain line.

•Test operation of equipment and perform any repairs necessary.

You can search for a licensed HVAC contractor near you by going to the following site:

www.greecomfort.com/find-a-contractor/

TROUBLESHOOTING

Check the following before contacting your licensed HVAC installing contractor:

Problem

Possible Cause

Possible Remedy

Cooling, heating, or indoor

fan does not operate.

Thermostat not set to cool,

heat, or fan on.

Verify thermostat mode

settings and adjust

accordingly.

Thermostat temperature

setting.

Adjust thermostat

temperature setpoint.

No power.

Verify circuit breakers and

service disconnects are in

the on position

Utility company override

control.

If enrolled in an energy

discount plan, contact utility

company for further details.

Insufficient cooling or

heating.

Dirty air filter.

Clean or replace indoor

return air filter.

Thermostat temperature

setting.

Adjust thermostat

temperature setpoint.

Closed or blocked grilles.

Verify all return and supply

grilles in each room are not

closed or blocked.

Opened doors or windows.

Keep all doors and windows

closed while operating

system in cooling or heating.

Rooms exposed to excessive

direct sunlight.

Close window covering to

reduce heat load.

Restricted airflow at outdoor

unit.

Keep area around outdoor

unit clear and remove any

debris or leaves from unit.

If none of the possible remedies above were able to resolve the problem, then please contact your

licensed HVAC installing contractor for service. You can also search for a licensed HVAC

contractor near you by going to the following site:

www.greecomfort.com/find-a-contractor/

REGISTRATION

This registration is for U.S.A products only. Warranty registration is not a requirement for the

Standard Warranty, however it is recommended. The Extended Warranty Option (exclusive to

GREE Select Dealers) does require warranty registration within 60 days of installation. Customers

should keep a copy of their installation invoice on hand to provide to their servicing contractor who

should contact Customer Care at 888.850.7928 if warranty parts or technical assistance is

needed.

COMPLETE ONLINE REGISTRATION AT:

www.greecomfort.com/warranty-program#registration

COMPLETE SECTIONS BELOW AND KEEP FOR FUTURE REFERENCE

Product Information

Installation Date:

Indoor Model No:

Indoor Serial No:

Outdoor Model No:

Outdoor Serial No:

Owner Information

First Name:

Last Name:

Installation Address:

Installer Information

Contractor Company:

Contractor Name:

Contractor Email:

Contractor Phone:

GREE Select Dealer:

WARRANTY

WARRANTY COVERAGE

GREE (hereinafter “Company”) warrants this product against failure due to defect in materials or

workmanship under normal use and maintenance as follows. All warranty periods begin on the

date of original installation. If the date cannot be verified, the warranty period begins one hundred

twenty (12) days from the date of manufacture. If a part fails due to defect during the applicable

warranty period, company will provide a new or re-manufactured part, at company’s option, to

replace the failed defective part at no charge for the part. This limited warranty is subject to all

provisions, conditions, limitations and exclusions listed below.

SELECT DEALER WARRANTY

Unit must be purchased and installed by a certified GREE Select Dealer.

•A warranty period of Ten (10) Years on all Parts and Ten (10) Years on the Compressor

is only offered when registering a complete new GREE system (indoor and outdoor unit) to

the original registered end user/homeowner when installed by a GREE Select Dealer in a

residential owner-occupied location.

•The standard Five (5) Years on all Parts and Five (5) Years on the Compressor applies to

FLEXX unit installation of Indoor or Outdoor unit only; all corresponding new Indoor and

Outdoor Unit model and serial numbers must be entered in order to complete the

registration. When registering a new Indoor or Outdoor Unit ONLY to existing equipment, all

model and serial numbers of existing equipment must be entered in order to complete the

registration.

STANDARD WARRANTY

•A warranty period of Five (5) Years on all Parts and Five (5) Years on the Compressor

when installed in a residential and any non-owner occupied application. Registration of

installation is strongly recommended.

COMMERCIAL WARRANTY

•A warranty period of One (1) Year on all Parts and Five (5) Years on the Compressor

when installed in a commercial application.

CONTROLS WARRANTY

•A warranty period of 90 days on GREE branded controls from purchase date.

This Limited Warranty Statement applies only to systems that are properly installed by a state

certified or licensed HVAC contractor, under applicable local and state law in accordance with all

applicable building codes and permits; GREE installation and operation instructions and good

trade practices. Defective parts must be returned to the distributor through a registered servicing

dealer for credit.

LIMITED WARRANTY STATEMENT

LIMITATIONS OF WARRANTIES: ALL IMPLIED WARRANTIES AND/OR CONDITIONS

(INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR USE OR PURPOSE) ARE LIMITED TO THE DURATION OF

THIS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITIATIONS ON HOW LONG

AN IMPLIED WARRANTY OR CONDITION LASTS, SO THE ABOVE MANY NOT APPLY TO

YOU. THE EXPRESS WARRANTIES MADE IN THIS WARRANTY ARE EXCLUSIVE AND MAY

NOT BE ALTERED, ENLARGED, OR CHANGED BY AN DISTRIBUTORS, DEALER, OR OTHER

PERSON, WHATSOEVER.

WARRANTY

THIS WARRANTY DOES NOT COVER

1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping,

servicing or handling of either defective parts, replacement parts, or unit replacements.

2. Product cleaning required prior to warranty service and repair.

3. Normal maintenance as outlined in the Installation, Service, or Owner’s Manual, including

filter cleaning and/or replacement and lubrication.

4. Failure due to faulty installation or repairs, damage, misapplication, abuse, improper

servicing, lack of or in-sufficient maintenance, unauthorized alteration or improper operation.

5. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due

to the inadequacy or interruption of electrical service.

6. Failure or damage due to floods, winds, fires, lightning, accidents, corrosive environments

(rust or residue etc.) or other conditions beyond the control of the company.

7. Failure or damage of coils, piping or other parts due to corrosion, when installed within one

(1) mile of seacoast or corrosive body.

8. Parts not supplied or designated by company, or damages resulting from their use.

9. Products installed outside the 48 contiguous United States, except the District of Columbia

and Hawaii.

10. Electricity or fuel costs or increases in electricity or fuel costs from any reason whatsoever,

including additional or unusual use of supplemental electric heat.

11. Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.

12. Shipping damage or damage as a result of transporting the unit.

13. Accessories such as condensate pumps, line sets and so forth are not covered.

14. Any special, indirect or consequential property or commercial damage of any nature

whatsoever. Some states do not allow the exclusion of incidental or consequential damages,

so the above limitation many not apply to you.

15. Consumable components, such as air filters, are not covered under parts warranty.

This warranty gives you specific legal rights, and you may also have other rights which

vary from state to state. In jurisdictions where warranty benefits conditioned on

registration are prohibited by law, registration is not required, and the STANDARD

warranty period shown above will apply.

U.S.CONTACT INFORMATIONTRADEWINDS, LLC

E-mail: info@twclimate.com

Contractor Support: 888-850-7928 | Mon-Fri 8 AM - 5 PM EDT

GREECOMFORT.COM

CAT NO: GREE_FLEXX24-60HP230V1BH_OWNERS_09282021

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