Gree SAP09HP230V1AH Manuel utilisateur

OWNER’S

MANUAL

Indoor Unit

SAP09HP230V1AH

SAP12HP230V1AH

SAP18HP230V1AH

SAP24HP230V1AH

MODELS:

CAT NO:GREE_SAPPHIRE_OWNERS MANUAL_09132022

Thank you for choosing our product.

Please read this Owner’s Manual carefully before

operation and retain it for future reference.

To download an electric version of this manual visit

https://gree-comfort-dev.web.app/system-documentation/

Thank you for choosing a Sapphire (SAP) Heat Pump System!

You can feel confident in your selection because the same pride in craftsmanship and engineering knowledge

that goes into millions of other GREE installed products worldwide has gone into your unit.

Please read this owner’s manual carefully before operation and retain it for future reference.

TABLE OF CONTENTS

Introduction......................................................................................................................................................................... 3

Nomenclature...................................................................................................................................................................... 4

Safety Precautions............................................................................................................................................................. 5

Part Names...........................................................................................................................................................................7

System Functions .............................................................................................................................................................. 8

Operation of Wireless Remote Contoller.......................................................................................................................10

Damaged or Lost Remote Controller..............................................................................................................................16

WIFI Setup ..........................................................................................................................................................................17

Care and cleaning..............................................................................................................................................................18

Troubleshooting.................................................................................................................................................................19

Energy Saving Tips..........................................................................................................................................................20

Warranty..............................................................................................................................................................................21

Owner’s manual FAQ

SAPPHIRE OWNERS MANUAL - INDOOR UNIT | 3

INTRODUCTION

Superior Design for Superior Performance

GREE Inverter-driven, Mini Split Heat Pumps are beautifully designed to deliver effective cooling or heating, while

fitting unobtrusively into any decor. The indoor unit’s aesthetically pleasing, minimalist design blends nicely in any

home or office.

Your unit offers quiet, energy-efficient comfort, powered by GREE famous G10 Inverter technology. To speed up the

process of bringing conditioned air exactly where you want it, the unit features both horizontal and vertical air flow

control. Customizable mode controls allow you to adjust fan speeds, select sleep-time settings and more, all through

the easy-to-use wireless remote controller, or an optional Wired Controller.

There are Turbo mode, I-FEEL function, WiFi connectivity, and other advanced features to make your system even

more versatile, for year-round comfort and energy savings.

NOTE: The indoor unit display panel can be turned ON or OFF via the LIGHT button on the remote controller.

See ‘‘LIGHT’ button description for more detail.

• This is the general introduction and the color of in dicator is only for reference. Please refer to the actual display.

• Display content may be different from the actual. Please refer to the actual display.

Front Panel Display

The front panel on the indoor unit contains system status lights and easy-to-read LED display.

SAPPHIRE OWNERS MANUAL - INDOOR UNIT | 4

NOMENCLATURE

EXAMPLE: SAP12HP230V1AH

SAP 12 HP 230V 1 AH

Electrical Rating

230V - 208/230V-1PH-60Hz

Style/Color Designation

Product Type

O – Outdoor Units

H – Indoor High Walls

Model Type

HP – Heat Pump

Capacity

09 – 9,000 BTUH

12 – 12,000 BTUH

18 – 18,000 BTUH

24 – 24,000 BTUH

Series Designation

LIVV

3VIR

SAP

VIRU

Revision Level

SAPPHIRE OWNERS MANUAL - INDOOR UNIT | 5

SAFETY PRECAUTIONS

Please read the following before operation

Recognize safety information. This is the safety-alert symbol. When you see this symbol on the unit and in

instructions or manuals, be alert to the potential for personal injury. Understand these signal words: DANGER,

WARNING, and CAUTION. These words are used with the safety-alert symbol.

DANGER identifies the most serious hazards which will result in severe personal injury or death.

WARNING signifies hazards which could result in personal injury or death.

CAUTION is used to identify unsafe practices which may result in minor personal injury or product and property

damage.

NOTE is used to highlight suggestions which will result in enhanced installation, reliability, or operation.

NOTE: Your actual air conditioning & heating system and related devices may differ from the images shown in

this manual.

WARNING

This appliance is not intended for use by children without responsible adult supervision. Proper care should be

taken to ensure safety.

WARNING

Heat pumps, air conditioners & heating equipment should be installed, started up, and serviced only by qualified

installers and service technicians. Air conditioning, heat pumps and refrigeration systems are hazardous due

to high voltage electrical components, high refrigerant pressures, and moving parts.

WARNING

• Disconnect electrical power to the indoor and outdoor units before performing any maintenance or cleaning.

• Do not attempt to repair the GREE system yourself. Incorrect repairs may cause electric shock or fire.

Contact a qualified service technician for all service requirements.

• Keep combustible materials away from the unit.

SAPPHIRE OWNERS MANUAL - INDOOR UNIT | 6

Please read the following before operation

CAUTION

• Do not put hands or any objects into the air inlets or outlets. This may cause personal injury or damage the

unit.

• When cleaning, be careful not to splash water on the unit. Doing this may cause electric shock or damage to

unit.

• Do not use or place any flammable, combustible or noxious substance next to the unit.

• In the event of a failure (burning smell, etc.), immediately disconnect all electrical power to indoor and

outdoor units.

• Never try repairing the system yourself; contact a qualified service technician for all repairs.

SAFETY PRECAUTIONS (Continued)

SAPPHIRE OWNERS MANUAL - INDOOR UNIT | 7

Air inlet

Air outlet

Air inlet

Air outlet

PART NAMES

Part Name

1. Front Panel

2. Aux. Button

3. Filter

4. Horizontal Louver

5. Remote Controller

6. Inter-Connection Wire (sold separately)

7. Drain Hose (sold separately)

8. Refrigerant Lines (sold separately)

Indoor unit

Outdoor unit

SAPPHIRE OWNERS MANUAL - INDOOR UNIT | 8

SYSTEM FUNCTIONS

WHISPER QUIET

Not only are the GREE systems energy efficient but they are quiet too. Sapphire High-Wall units operate with sound

pressure levels starting as low as 19 dB(A).

MULTI FAN SPEEDS

Whether operating in either Cooling or Heating mode, the indoor fan can be set to your choice of seven fan speed plus

Turbo to achieve maximum comfort.

INTELLIGENT PREHEATING

Sapphire system guards against the annoying cool air blown into the room in heating mode. The system constantly

monitors the discharge air temperature. It will delay the indoor fan until the indoor coil has warmed up to prevent

blowing uncomfortable cool air into the room.

I-FEEL FUNCTION

The unit will sense room temperature at the remote controller instead of at the indoor unit. It then adjusts airflow and

temperature accordingly for ultimate personal comfort.

ADJUSTABLE AIRFLOW

Sapphire system has a bi-directional airflow control for maximum comfort. The indoor unit

has adjustable vertical and horizontal swing louvers and can be set in multiple discharge directions from the wireless

remote controller.

TURBO MODE

Use Turbo Mode for situations where you wish to achieve the desired room temperature in the shortest possible time.

This mode runs the unit at ultra high speeds for quickest results.

VACATION MODE (FREEZE GUARD)

Vacation mode (freeze guard) set’s the unit to 46°F (8°C) in heating to keep the temperature in the space above

freezing.

TIMER MODE

The unit can be programmed to turn ON or OFF after a specific amount of time. The time period is adjustable between

one half and 24 hours.

MODE BUTTON

The unit can be set to five different operating modes: HEAT COOL, DRY, FAN ONLY and AUTO.

NOTE: AUTO MODE has fixed setpoints of 68° F heating and 77° F cooling, which are not adjustable. The system

will automatically select heating or cooling to maintain room temperature within this band.

SAPPHIRE OWNERS MANUAL - INDOOR UNIT | 9

SLEEP MODE

Sapphire offers three selectable Sleep Mode functions for your comfort. The unit will automatically adjust room

temperature during your sleep time. This slight change in temperature will not affect your comfort level due to the

natural effects that sleeping has on the body but it will save on energy consumption and will lower electric bills.

ENERGY SAVINGS MODE

This feature will automatically select the optimal compressor and fan speeds to allow for energy savings while

operating in Cooling or Heating modes. The compressor and fan will automatically slow down as the room temperature

reaches the set point.

SELF-DIAGNOSIS

Sapphire has a built-in computer which uses real-time diagnostics which help prolong the unit’s life. The automatic

diagnosis feature continuously scans for errors or malfunctions and fault codes are shown on the unit display to

facilitate troubleshooting and repair.

POWER FAILURE MODE

Power interruptions are no problem for the Sapphire system. User selections and system parameters are stored in

non-volatile memory. These parameters are retained during a power failure. When power is returned, the 3VIR system

will automatically return to the last operating mode.

INTELLIGENT DEFROST

Sapphire’s Intelligent Defrost function increases room comfort and saves energy by eliminating unnecessary defrost

cycles. In heating mode, the unit will monitor the outdoor coil for frost build up. Once frost buildup has been detected,

the system will switch into a defrost mode to remove the frost.

WASHABLE POLYMERIC AIR FILTER

The polymeric mesh filters save energy by preventing the indoor coils from being plugged with dirt and lint. This

economical and sturdy filter may be washed, vacuumed and reused.

FAHRENHEIT / CELSIUS

The remote controller and indoor wall unit front panel can be set to display in either °F or °C.

REMOTE LOCK-OUT

The wireless remote controller has a Lock feature. The Lock averts unauthorized access or tampering with system

settings.

AGENCY LISTINGS

All systems are listed with AHRI (Air Conditioning, Heating, and Refrigeration Institute) and are ETL certified per UL

Standards.

SYSTEM FUNCTIONS (Continued)

SAPPHIRE OWNERS MANUAL - INDOOR UNIT | 10

OPERATION OF WIRELESS REMOTE CONTROLLER

Buttons on remote controller

Introduction for icons on display screen

1. ON/OFF Button

Press to power the unit on or off

2. FAN Button

Press to select fan speed (Ultra-Low, Low, Low-Medium, Medium,

Medium-High, High or Turbo).

3. MODE Button

: Hear : DRY : FAN ONLY

: COOL : AUTO

4. +/- Buttons

Press to either raise or lower settings including

temperature and time.

5. TURBO Button

Press to boost cooling or heating airflow.

Quickest way to reach preset temperature.

6. Button

Press to control horizontal angle of louvers and to redirect airflow.

7. Button

Press to control vertical angle of louvers and to redirect airflow.

8. CLOCK Button

Press to display time of day or time remaining on timer.

9. TIMER ON/TIMER OFF Buttons

Press to start or stop the timer. (Adjust with “+” and “—” buttons.)

See Owner’s Manual for more details.

10. TEMP Button

Press to select temperature setting.

11. I-FEEL Button

Press to activate; allows unit to sense temperature at the remote

controller in Cool mode.

12. LIGHT Button

Press to turn on lights on the unit’s Front Panel Display.

Press again to turn off

13. WiFi Button

Press “ WiFi” button to turn on or turn off WiFi function.

14. QUIET Button

Press to activate in Heat or Cool mode; after the room reaches

its set temperature, the system operates discreetly at Low fan

speed.

15. SLEEP Button

Press to select one of three SLEEP modes, each offering varying

levels of comfort control while sleeping.

See Owner’s Manual for more details.

WiFi

Send Signal

46°F Vacation Mode

Turbo Mode

Set time

X-FAN

TIMER ON /TIMER OFF

Remote Lock-out

Up & Down Swing Louvers

Left & Right Swing Louvers

Fan Speed

Light

: Set Temperature : Indoor Room Temp.

SleepMode

Clock

Heat Mode

Fan Mode

DryMode

Cool Mode

Auto Mode

Operation mode

FI- EEL

Quiet

WIFI

Temp. display type

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