Grandstream Networks UCM6510 Manuel utilisateur

Grandstream Networks, Inc.

UCM6510 Basic Configuration Guide

UCM6510 Basic Configuration Guide Page 1 of 29

Index

Table of Contents

OVERVIEW ................................................................................................4

SETUP ENVIRONMENT ............................................................................5

QUICK INSTALLATION..............................................................................6

CONNECT UCM6510............................................................................................................................6

ACCESS UCM6510 WEB INTERFACE ................................................................................................6

CREATE USER EXTENSION.....................................................................8

CONFIGURE EXTENSION RANGE......................................................................................................8

BATCH & SINGLE USER CREATION...................................................................................................9

STEPS ON ADDING SINGLE EXTENSION ..................................................................................9

STEPS ON ADDING BATCH OF EXTENSIONS .........................................................................10

PROVISIONING & ZERO CONFIG ..........................................................13

AUTO DISCOVERING.........................................................................................................................13

EXTENSION ASSIGNMENT ...............................................................................................................14

CONFERENCE BRIDGE..........................................................................16

HOW TO SET UP A CONFERENCE BRIDGE ....................................................................................16

IVR ...........................................................................................................19

CONFIGURE IVR ................................................................................................................................19

CREATE NEW IVR..............................................................................................................................19

TRUNKS...................................................................................................21

ANALOG TRUNKS..............................................................................................................................21

SET UP ANALOG TRUNK............................................................................................................21

VOIP TRUNKS.....................................................................................................................................22

SET UP VOIP TRUNK ..................................................................................................................23

DIGITAL TRUNKS................................................................................................................................25

CALL ROUTES ........................................................................................26

OUTBOUND ROUTES ........................................................................................................................26

SET UP OUTBOUND ROUTE......................................................................................................26

INBOUND ROUTES ............................................................................................................................28

SET UP INBOUND ROUTE..........................................................................................................28

UCM6510 Basic Configuration Guide Page 2 of 29

Table of Figures

Figure 1: Typical UCM6510 Connection Scenario........................................................................................5

Figure 2: Connecting UCM6510 ...................................................................................................................6

Figure 3: UCM6510 Web UI Login Screen ...................................................................................................7

Figure 4: Create User Extension - Extension Range....................................................................................8

Figure 5: PBX -> Basic/Call Routes -> Extensions.......................................................................................9

Figure 6: Create New Extension...................................................................................................................9

Figure 7: Create New SIP Extension ..........................................................................................................10

Figure 8: Create User Extension - Created Single User.............................................................................10

Figure 9: Batch Add SIP Extension............................................................................................................. 11

Figure 10: Create User Extension - Batch Add User .................................................................................. 11

Figure 11: Create User Extension - Prompt................................................................................................12

Figure 12: Create User Extension - Single and Batch Add Extensions Created........................................12

Figure 13: Provisioning with Zero Config - Auto Discovery.........................................................................14

Figure 14: Provisioning with Zero Config - Extension Assignment.............................................................14

Figure 15: Provisioning with Zero Config - Manually Assigned Extension..................................................15

Figure 16: Provisioning with Zero Config - Extension Status......................................................................15

Figure 17: Conference Bridge - Create New Conference Room................................................................17

Figure 18: Conference Bridge - Create New Conference Room................................................................17

Figure 19: Conference Bridge - Conference in Progress............................................................................18

Figure 20: IVR - Manage IVR......................................................................................................................19

Figure 21: IVR - Create New IVR................................................................................................................20

Figure 22: IVR - Key Pressing Events ........................................................................................................20

Figure 23: Analog Trunks - Create New Analog Trunk................................................................................22

Figure 24: VoIP Trunks - Create New Register SIP Trunk..........................................................................24

Figure 25: VoIP Trunks - Edit VoIP Trunk....................................................................................................24

Figure 26: Status - Trunks...........................................................................................................................25

Figure 27: Routes –Create Outbound Route.............................................................................................27

Figure 28: Routes - Create Inbound Route.................................................................................................29

This document is subject to change without notice. The latest electronic version of this document is

available for download here:

http://www.grandstream.com/support

UCM6510 Basic Configuration Guide Page 3 of 29

Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for

any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.

UCM6510 Basic Configuration Guide Page 4 of 29

OVERVIEW

This document will provide instructions on how to set up a UCM6510 from an out of the box state to a fully

functional state. This includes design considerations, creating user extensions, provisioning endpoints with

Zero-Config, conferencing, auto attendant configuration, analog/VoIP trunks, routing inbound/outbound

calls and voicemail/fax to email setup.

For detailed information in regards to parameters that are encountered in this guide, please refer to the

UCM6510 series User Manual.

UCM6510 Basic Configuration Guide Page 5 of 29

SETUP ENVIRONMENT

In this setup guide, we will use the UCM6510 connected into an environment as shown in the figure below.

It shows a typical setup where you have the UCM6510 WAN port connected to the Internet and the LAN

side of the UCM6510 providing DHCP for GXP phones as well as PCs.

Figure 1: Typical UCM6510 Connection Scenario

For T1/E1/J1 connection, please refer to documentation here:

http://www.grandstream.com/products/ucm_series/ucm65xx/documents/how_to_configure_t1_on_ucm65

10.pdf

UCM6510 Basic Configuration Guide Page 6 of 29

QUICK INSTALLATION

CONNECT UCM6510

Figure 2: Connecting UCM6510

The UCM6510 will then get uplink network connection after the above installation. Users can then connect

LAN port to a switch/hub which can have more IP phones and PCs to connect into, using UCM6510 as a

router for the LAN network.

ACCESS UCM6510 WEB INTERFACE

Accessing the UCM6510 web interface allow users to manage users and system settings locally as well as

remotely. If the computer is connected to the same switch/router that the UCM6510 WAN port is

connected, then users can browse to the IP address that is displayed on the UCM6510 LCD. This address

is the WAN IP. If the computer is connected to the LAN side of the UCM6510, then users would browse to

the default IP of the UCM6510 which is 192.168.2.1. If successful, the UCM6510 login page will be

displayed as shown below.

UCM6510 Basic Configuration Guide Page 7 of 29

Figure 3: UCM6510 Web UI Login Screen

UCM6510 Basic Configuration Guide Page 8 of 29

CREATE USER EXTENSION

CONFIGURE EXTENSION RANGE

First part of configuring the UCM6510 should be about planning for extension. Here are some questions to

think about when setting up extension ranges:

How many users are in the office?

Will there be departments within the office?

Is this office interconnecting with another office?

Once there’s a clear picture of how many users will be at each location, how departments are going to be

segmented and what’s the expected growth of the company, a user can then configure the extension

range. Navigate to web UI->PBX->Internal Options->General.

Figure 4: Create User Extension - Extension Range

UCM6510 Basic Configuration Guide Page 9 of 29

In the figure above, the user extension range is set with a starting extension of 1000 and ending at 6299.

This allows up to 5300 extensions to assign to users. We have also created a conference extension range

from 6300 to 6399, which gives 99 conference bridges. Users can configure any extension range as they

desire. Here we’ve configured it to use 4-digit extensions.

Click “Save” at the bottom. Then remember to click on “Apply Changes” at the top so that our extension

range will be ready for the next steps.

BATCH & SINGLE USER CREATION

So now that there’s extension range configured, we can begin creating users to prepare for the

provisioning process. There are two methods of creating a user. One method would be creating a single

user. The other method would be creating a batch of users. In this tutorial, we introduce how to create SIP

extension as an example.

STEPS ON ADDING SINGLE EXTENSION

1. Navigate to PBX->Basic/Call Routes->Extensions. For first time setup, users will see “No

Extensions defined”.

Figure 5: PBX -> Basic/Call Routes -> Extensions

2. Click on “Create New Extension” and the select “Create New SIP Extension” from the drop down list.

Figure 6: Create New Extension

3. On the “Create New SIP Extension” dialog, users can enter in quite a few options, but they are not

required for this tutorial. Click “Save” at the bottom of the page.

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