Glen Dimplex Quantum G6 Series Manuel utilisateur

How to identify if

my Quantum

Heater can work

with Centrica’s

Quantum tariff

Version V5 October 17th 2023

Which Quantums are

compatible with Centrica’s

Quantum Tariff

Quantum Series G6 to G8 and Series Y+ Z require a visit

from a service engineer to enable communication to

Centrica’s Quantum tariff.

G9 versions onwards do not require a service engineer

visit/ modification.

NOTE: If the customer has a Series: A, B, C, D, E, F, G or G5

heater these cannot be modified, cannot work with the

new tariff. The only option is for a new heater

Which Quantum’s can be

upgraded/ can be connected

to Centrica’s Quantum

tariff?

The table to the right shows which Quantum’s can be

connected to Centrica’s tariff. Note G6, G7, G8, Series Y

and Series Z need a service engineer visit to replace and

upgrade the User Interface. G9 models onwards require

no modification and are ready to be connected to the

Centrica Quantum tariff. Subject to further equipment

outlined later on.

Series Action required

G6 Replace User Interface required by

service engineer

G7 Replace User Interface required by

service engineer

G8 Replace User Interface required by

service engineer

YReplace User Interface required by

service engineer

ZReplace User Interface required by

service engineer

G9 onwards No update required.

How to identify what series

my Quantum heater is

The easiest way to identify your Quantum heater Series is

by checking the model rating plate. This is located on the

top of the unit, directly behind the user interface. See

below example of a model rating plate.

User Interface

Location

The Quantum User Interface (UI) is

located on the Top of the appliance

and is another way of identifying

the different series types

Quantum User Interface

Series identification

If you cannot view your model rating plate, follow the

steps below to find your Quantum heater Series.

If your user interface has the Menu push button at the

top of the three push button section then the Quantum is

Series A to G. This will unfortunately be incompatible/

cannot be upgraded to work with the Centrica Quantum

tariff.

If the Menu Button is in the middle of the three button

section, the Quantum is Series G6 ‘RF’ onwards and

therefore will be able to work with the Centrica Quantum

tariff. However it might/ will require modification

depending on the model. The next slide will indicate how

to tell whether it is definitely a G9 version or a G6, G7,

G8, Series Y or Z.

Quantum User Interface

Series identification G6, G7, G8,

Series Y+Z

Once you have identified you have the button interface

shown here it is very simple to identify whether your

Quantum is a G6, G7, G8, Series Y aor Z

Firstly access the information screen on the user

interface by pressing the dial once.

If you have these codes then you have a Quantum G6,

G7, G8, Series Y or Series Z. It will require a service

engineer visit to upgrade the user interface to enable it

to connected to Centrica’s Quantum tariff. However you

may need additional equipment. Please see following

page for further instructions.

Series

UI: code

Press dial once

Quantum User Interface

Series G9 identification

Once you have identified you have the button interface

shown here it is very simple to identify whether your

Quantum is a G9 Series.

Firstly access the information screen on the user

interface by pressing the dial once.

This bring up the software version screen. All G9 series

heaters or later will have the UI software versions as

below:

UI:002/005/006

If you have these codes then you have a Quantum G9

version and it is ready to be connected to Quantum tariff.

However you might/ will need additional equipment.

Please follow the next page.

Press dial once

What else do I need to connect to Centrica

Quantum tariff?

In addition to a Quantum Series G6 onwards you will need the following:

•A smart meter - If you don’t already have a smart meter, British Gas will arrange

to fit one for you.

•A broadband connection with your own wireless router located in your home.

Although we don’t recommend using a communal connection, a suitable robust

communal connection could be used as a last resort.

•A Dimplex Hub that is connected to your wireless router via ethernet cable

•The Dimplex Control APP downloaded and registered to your smartphone

How to connect to Dimplex Control

The first thing you must do is connect the Dimplex Hub to

the internet

1. Download and Install the App: Download and install the Dimplex Control app from

your device's respective app store.

2. Create an Account: Open the app and follow the on-screen instructions to create a

Dimplex Control account.

3. Prepare the Hub: Unbox your Hub and follow the install steps in the quick start guide,

which typically includes installing the battery and plugging in the power cable.

4. Add the Hub to the App: Open the Dimplex Control app. Tap the ‘Add Product'

icon located in the top right corner of the screen. The app will prompt you to scan the

QR code found on the rear of the Hub. Tap the 'Scan QR code' button to activate your

phone's camera and scan the QR code. Alternatively, you can manually enter the GDID

and Pin code if you prefer.

5. Choose Your Connection Method: Select your preferred connection method: Ethernet

or Wi-Fi. If you choose Ethernet, plug in the provided Ethernet cable into the Hub and

your Wi-Fi router and follow the on-screen instructions. You can then skip to step 10.

For a Wi-Fi connection, select the Wi-Fi option.

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