Geberit Aquaclean sela Manuel utilisateur

ENGINEER,

WARNING LIGHTS

AND TROUBLESHOOT

GUIDE

GEBERIT AQUACLEAN SELA

Troubleshooting

The table below explains what you need to do in the event of a fault:

• Carry out the steps one after the other until the device is no longer demonstrating any faults

or is working as normal again.

• Be sure to follow the steps in order.

Step Description of problem Fault clearance

1The shower toilet is demonstrating a

fault or is not working as normal.

▶ Switch off the device. → See "Switching

the device on and off", page13.

▶ Wait 30seconds.

▶ Switch on the device. → See "Switching

the device on and off", page13.

Step 1 has been carried out.

The shower toilet continues to

demonstrate a fault or still does not

work as normal.

▶ Check the status LED on the orientation

light. → See "Status LED on the

orientation light", page11.

Steps 1 and 2 have been carried

out.

The shower toilet continues to

demonstrate a fault or still does not

work as normal.

▶ Check the problem descriptions in the

faults table and carry out the relevant fault

clearance as required. → See "The

shower toilet is not functioning", page34

and "Other functional errors", page36.

Steps 1 to 3 have been carried out.

The shower toilet continues to

demonstrate a fault or still does not

work as normal.

▶ Contact customer service.

The shower toilet is not functioning

The following table will help you with troubleshooting if the shower toilet is without function.

DANGER

Electric shock

Incorrect maintenance work or troubleshooting can lead to serious injury or death.

▶ In case of malfunctions, the device must immediately be switched off at the

power switch and the customer service must be contacted.

▶ Only trained electrically skilled persons are permitted to perform electrical

installations on the device.

▶ Only trained professionals are permitted to perform retrofitting on the device.

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Rear side of the remote control

You can access system settings and additional functions from the rear side of the remote

control.





1 Battery compartment

2 LCD display

3 <up>/<down>, <left>/<right> arrow keys

The remote control has a battery life of several years. The battery can be replaced if

the remote control fails.

Status LED on the orientation light

The LED on the orientation light informs you of the current device status. The current condition

of the device is therefore visible.

LED Description

Flashes blue The device initialises after switching on.

Flashes blue/red The device must be descaled. → See "Descaling the device",

page31

Flashes red

A malfunction message is pending.

▶ If [Error message] is displayed on the remote control/

smartphone: contact customer service.

Flashes orange

• The device is now descaling. It is not possible to use the

shower toilet for the duration of the descaling procedure.

• Water replacement is being carried out. → See "Automatic

water replacement", page28

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Other functional errors

The following table will help you with troubleshooting if individual functions of the shower toilet

have failed.

The shower toilet can be used as a normal toilet even in the event of a malfunction.

The spray arm must be fully retracted. You start the toilet flush as usual by pressing

the buttons on the cistern.

If the device is defective, switch it off using the power switch.

Description of problem Cause Fault clearance

The status LED flashes

red.

Malfunction described

in error message has

occurred

▶ Note the number of the error

message on the display of the remote

control and inform customer service.

The spray arm is not

functioning correctly.

Malfunction has

occurred

▶ Switch off the shower toilet at the

power switch for 30seconds.

▶ Switch on the shower toilet at the

power switch.

Result

✓ The device initialises again after

switching on.

The cleaning effect of the

shower has weakened.

Spray nozzles

clogged or defective

▶ Clean or replace the spray nozzles.

▶ → See "Descaling the device",

page31.

When using the shower

function, the shower toilet

no longer reaches the

usual temperature.

Shower toilet dirty

▶ → See "Descaling the device",

page31.

▶ Switch off the shower toilet at the

power switch for 30seconds.

Result

✓ The device initialises again after

switching on.

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The shower toilet can be used as a normal toilet even in the event of a malfunction.

The spray arm must be fully retracted. You start the toilet flush as usual by pressing

the buttons on the cistern.

If the device is defective, switch it off using the power switch.

Step Description of problem Fault clearance

1The shower toilet and the status

LED are without function.

▶ Switch the device off and on again.

→SeeSwitching the device on and off

Result

✓ The device re-initialises.

The fuse or residual-current device

in the electrical distributor trips

once.

▶ Replace or reset the fuse in the electrical

distributor.

▶ Reset the residual-current device in the

electrical distributor.

Result

✓ The device initialises again after switching

on. Using the device does not trip any

fuses or residual-current devices.

The fuse or residual-current device

in the electrical distributor trips

repeatedly when the device is used.

▶ Disconnect the mains plug (if available).

▶ Replace or reset the fuse or residual-

current device in the electrical distributor.

▶ Contact customer service.

Result

✓ The device is defective.

4The product has an unknown

technical defect.

▶ Trip the fuse or residual-current device in

the electrical distributor.

▶ Disconnect the mains plug (if available).

▶ Contact customer service.

▶ Have the power supply tested by a skilled

person.

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Replacing the remote control

battery

Prerequisite

– During the entire procedure, the remote

control must be located in the reception

range of the shower toilet.

1Remove the used battery. Dispose of

the used battery appropriately.







2Insert a new CR2032 battery.



&5





Re-assigning the

remote control

The device can only be operated

with a single, assigned remote

control.

Prerequisite

– The device is switched off.

▶Switch the device on and press the

<+> button on the remote control for

approx. 30 seconds until [Pairing ok]

appears on the display.







T

Result

✓ The shower toilet can be controlled by

remote control.

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The remote control is not functioning

The following table will help you with troubleshooting if:

• the remote control is without function.

• the remote control is unable to control the shower toilet.

The remote control is inactive while the GeberitAquaCleanapp is in use.

If the device is defective, switch it off using the power switch.

Step Description of problem Fault clearance

The remote control display shows

[no connection] when buttons are

pressed.

▶ Re-assign the remote control.

→ See Re-assigning the remote control.

Result

✓ The display shows [Pairing ok].

The remote control is unable to

control the shower toilet.

The remote control has been re-

assigned.

▶ Replace battery (type CR2032). →

"Replacing the remote control battery",

page38.

▶ Re-assign the remote control.

→ See Re-assigning the remote control.

The battery has been replaced and

the remote control has been

re-assigned. The remote control

display still remains unresponsive

when buttons are pushed.

▶ Contact customer service.

Result

✓ Remote control is defective.

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NOTES

1110

NOTES

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