Gardsman IC2020 Manuel utilisateur

02-April-2010

For INSTANT CARE

Table of Contents

1. Application Overview _______________________________________________________ 1

1.1. Identifying The Parts ____________________________________________________________ 1

1.2. The Power Supply ______________________________________________________________ 3

1.3. Line Capture____________________________________________________________________ 3

1.4. Line Failure Detection___________________________________________________________ 4

1.5. How to install the Control Panel__________________________________________________ 4

2. Learn-in the Devices ________________________________________________________ 5

2.1. Learning Pendant #1: ___________________________________________________________ 5

2.2. Learning Pendant #2: ___________________________________________________________ 5

3. System Configuration _______________________________________________________ 7

3.1. Entering Programming Mode ____________________________________________________ 7

3.1.1. Local Programming Mode____________________________________________________________ 7

3.1.2. Remote Programming Mode__________________________________________________________ 7

3.1.3. CTC-835 Programmer________________________________________________________________ 8

3.2. Programming Your IC2020_______________________________________________________ 8

4. Operation _________________________________________________________________ 22

4.1. Idle Mode______________________________________________________________________ 22

4.1.1. Auto-Answer Incoming Phone Calls__________________________________________________ 22

4.1.2. Nurse Call _________________________________________________________________________ 22

4.1.3. AC Power Check Up ________________________________________________________________ 22

4.1.4. IC2020 Low Battery_________________________________________________________________ 22

4.1.5. Devices Low Battery________________________________________________________________ 23

4.1.6. Automatic Check-in Report = Periodic Test Call_______________________________________ 23

4.1.7. Mobility Timer______________________________________________________________________ 23

4.1.8. No Pendant Present ________________________________________________________________ 23

4.1.9. Remote____________________________________________________________________________ 24

4.2. Alarm Activation_______________________________________________________________ 24

4.3. Walk Test (Range Test)_________________________________________________________ 26

4.4. Global Test____________________________________________________________________ 27

4.5. Panic Alarm Mode _____________________________________________________________ 27

4.6. Factory Reset__________________________________________________________________ 27

5. Appendix__________________________________________________________________ 28

5.1. CID Event code ________________________________________________________________ 28

5.2. Tunstall Event code____________________________________________________________ 29

5.3. Scancom Event code___________________________________________________________ 29

5.4. IC2020 Programming Command Table___________________________________________ 31

1. Application Overview

1.1. Identifying The Parts

TOP VIEW

GREEN LED

—ON: AC Power is ON.

—FLASH every second: AC Power

failure

—FLASH every 2 seconds: Panel or

Device Low battery

—QUICK FLASH every 2 seconds:

Supervision failure

RED LED

—ON: Off-hook / Waiting retry pause /

Ready to enter Programming Mode

(before entering PIN code)

—FLASH: Programming Mode /

Pendant Learning Mode

—FLASHing 3 times every 3 seconds

indicates telephone line failure

WHITE NURSE BUTTON

—Press once in normal mode to reset

mobility timer (see command 44)

—Before IC2020 dials out for alarm

reporting, press once to cancel the

alarm reporting

—During or at-the-end of conversation,

press once to terminate two-way

voice communication

—In Programming Mode, press once to

return to Idle Mode

—Press & hold for 3~15 sec: dial the

Nurse line

—Press & hold for 20 sec: delay line

failure prompt

RED EMERGENCY BUTTON (with

backlight)

—Back-lit disigned for easy access at

night

—Backlight illuminates when off-hook

—Backlight flashes during the waiting

period until help arrives

—Press once in normal mode: dial the

Emergency line and send an

Emergency alarm report to the

Monitoring Station

)Press Nurse & Emergency Button and

hold these two buttons for 6 secs to

enter to Learn mode.

Microphone

Speaker

8-Level Volume Control for Nurse

Line (30 % to 100%)

—Adjustable during Nurse call only;

ineffective for Emergency call

—Volume level stays at where left off in

the previous Nurse call

—Push toward + to raise the volume

—Push toward - to lower the volume

REAR VIEW

Phone Jack marked

—Telephone unit connection

Line Jack marked

—Phone line connection from wall

Local Programming Telephone

Jack marked

— A standard telephone set can be plug

into this jack for Local Programming

DC Jack

—DC 12 V 500 mA switching power

BACK VIEW

Rechargeable Battery Switch

Rubber Cap

Mounting Bracket

REMOTE OVERVIEW (IC2020TX)

Emergency Button/LED (Red/Red)

—Press once to dial the Emergency

line and send an Emergency alarm

report to the Monitoring Station.

—Press & hold for 15 sec: activate

Auto Low Battery Detection

—Red Light ON: Signal transmitted

—Red Light FLASH: Signal trasmitted

& Low Battery

Nurse Button/LED (White/Blue)

—Press once on the Nurse Button to

dial the Nurse line.

—Press and hold the Nurse button for

5 sec to activate/deactivate Panic

Alarm. The White button will light up

steadily in Blue for 1 sec after the

button is released.

—Blue Light ON: Signal transmitted

—Blue Light FLASH: Signal trasmitted

& Low Battery

For detailed usage of the Remote, please

refer to the separate user manual Remote

(IC2020TX).

1.2. The Power Supply

zAn AC power adapter is required to

connect to a wall outlet. Be sure only to

use an adapter with the appropriate AC

voltage rating to prevent component

damage. A DC 12 V output and 500 mA

switching power is generally used to

power IC2020.

zIn addition to the adapter, there is a

rechargeable battery inside IC2020, which

serves as a back-up in case of a power

failure.

zThe battery used is a Ni-MH 600 mA and

7.2 V rechargeable battery.

zDuring normal operation, the AC power

adapter is used to supply power to IC2020

and at the same time recharge the battery.

zWhen the battery is fully charged, it serves

as a back-up power source for a period of

at least 30 hours. It takes approximately

48 hours to fully charge the battery.

zThe battery can be manually disconnected

by the battery switch located at the bottom

(covered with a rubber cap).

zBattery Switch is set as ON by factory

default. If switched to OFF, the battery will

not be charged when AC power is

connected, nor will it serve as a back-up

power source when AC power is missing.

)Please make sure the battery switch is

slid back to ON position (as marked)

after manually disconnected the

rechargable battery.

1.3. Line Capture

zIC2020 features Master Control over the

telephone line. That means, even if the

phone line is engaged, the IC2020 has

the power to circumvent the line and dial-

out anyway.

)The Line Capture feature is only

available when household phones are

connected after the IC2020 wiring.

For Example:

IC2020 has the Line Capture function over TEL

#2 and TEL #3, but not TEL #1.

Telecom

IC2020

TEL 1

TEL 3

TEL 2

1.4. Line Failure Detection

zIC2020 is able to automatically detect if

the telephone line is installed properly.

zLine failure detection starts after IC2020 is

powered on for one minuite, and repeats

every 15 sec thereafter.

zIf line failure is detected, IC2020 will

respond as 4 steps illustructed below:

1. If line faliure lasts over 10 minuites,

IC2020 will emit a beep sound and the Red

LED will flash 3 times every 3 seconds.

2. If line failure lasts under 10 minutes and

either Emergency or Nurse button is

pressed, IC2020 will emit a vocie prompt

“Phone line troulble” and the Red LED will

flash 3 times every 3 secounds.

3. The voice promot “Phone line trouble” will

be repeated as defined by Command 53

(please refer to section 3.2. Programming

Your IC2020)

4. If you hold the Nurse button for 20

seconds, a long beep will be heared and

then release the Nurse Button. The

repearting cycle of voice prompt “Phone

line trouble” will be reset into 6 hours.

zDuring the line failure period, if the

Emergency or Nurse button is pressed or

any sensor is triggered, the red LED will

flash 3 times every 3 seconds and the

voice prompt “Phone line trouble” will be

played. The reporting will then be made

after the line failure is restored.

zIf line failure is detected and the device

low battery reporting has been previously

made before the line failure period, then

no more device low battery reporting will

be made after the line failure is restored.

However, if the device low battery

condition is first detected during the line

failure period, then a device low battery

reporting will be made after the line failure

is restored.

zDuring the reporting period after line

failure restore (if the Emergency or Nurse

button is pressed or any sensor is

triggered during the line failure period),

line failure detection will be temporarily

stopped.

zOnce line failure is restored for one

minute or more, the red LED will dim and

the voice prompt will also be stopped. If

line failure happens again, it will repeat

step 1 to step 4 as illustructed in the item

3 of 1.4 Line Failure Detection.

zLine failure and restore will not be

reported.

zAt least one telephone and account #

must exist in order for line failure

detection to start. Line failure detection

will not start if no telephone nor account #

exist (even after powered on for one

minute).

1.5. How to install the Control

Panel

Locating a suitable position for the

Control Panel

zThe Control Panel requires main power

and a constant telephone connection.

zThe Control Panel should be easily

accessible.

zThe Control Panel should not be placed in

a damp location, such as a bathroom.

zThe Control Panel should not be placed

close to any heat source, such as

microwave ovens, which can reduce

signal strength.

zThe Control Panel should not be located

alongside other radio transmitting devices,

such as mobile phones, cordless phone,

or wireless computer network (Wi-Fi)

devices.

zImportant: When drilling into a wall, ensure

there are no hidden cables or pipes.

Mounting the Control Panel

The Control Panel can be mounted on the wall

or wherever desired (e.g. on the table). Ensure

the Control Panel is fitted at approximately

chest height where the buttons, microphone,

and speaker can be easily accessed and

operated.

zUse the 2 holes of the Wall Mounting

Bracket as a template, mark off the holes’

positions.

zDrill 2 holes and insert the wall plugs if

fixing into plaster or brick.

zScrew the base to the wall.

zHook the Control unit onto the Wall

Mounting Bracket (holding the unit with

the front facing you).

2. Learn-in the Devices

There are 2 Methods to learn in the device:

1. Using the Learning Mode, you can learn in

Pendant #1 and Pendant #2.

2. Use Command #91 - #94 in Programming

mode, you can learn in up to 10 devices

including PIR Sensor, Smoke Detector,

Panic Button, Carbon Monoxide, Wrist &

Neck Transmitter, Water Sensor, and

Pendant Transmitter. Please refer to

section 3.2 Programming Your IC2020:

Commands 91-94.

zLearning Mode:

Learning Mode is only used to learn and

remove Pendant #1 & Pendant #2 for IC2020.

2.1. Learning Pendant #1:

Step 1. Press the Nurse & Emergency Button

and hold these two buttons for 6 secs

to enter to Learn mode

Step 2. Once pressed, a button beep sound

will be heard. IC2020 will emit 2 beeps

when it reaches 6 sec.

Step 3. Release the button after you heard the

double beep. Then, IC2020 is now in

Learning Mode. The RED LED

begins to flash.

Step 4. Press both the NURSE and Pendant

#1 buttons simultaneously until

IC2020 emits a double-beep to

indicate that the Pendant #1 has been

learnt-in successfully.

)It is prohibited to learn-in the same

Pendant twice (IC2020 will emit a long

beep instead of double-beeps).

)Users can replace the learnt-in

Pendant in IC2020 with anohter

Pendant. The previous learnt-in

Pendant will become unfunctional.

Step 5. Carry the Pendant & walk around

your house. Press the Pendant

button as you move and observe the

maximum range for its operation.

If IC2020 responds with one long

beep, the Pendent is within the

operation range.

If no signal is received within 30 sec,

IC2020 will exit Learning mode.

Step 6. If there is a 2nd Pendant (Pendant #2)

wished to be learnt-in, proceed to

Steps 3 - 5 under the section

Learning Pendant #2.

Step 7. Otherwise, press both NURSE &

EMERGENCY buttons at the same

time to exit Learning Mode.

Or, if no signal is received within 30

sec, IC2020 will exit Learning mode.

IC2020 will emit a short beep and the

Red LED turns off to indicate the

system is back to Idle mode.

2.2. Learning Pendant #2:

Step 1. Press the Nurse & Emergency Button

and hold these two buttons for 6 secs

to enter to the Learn mode

Step 2. Once pressed, a button beep sound

will be heard. IC2020 will emit 2 beeps

when it reaches 6 sec.

Step 3. Release the button after you heard the

double beep. Then, IC2020 is now in

Learning Mode. The RED LED

begins to flash.

Step 4. Press both the EMERGENCY and

Pendant #2 buttons simultaneously

until IC2020 emits a double-beep to

indicate that the Pendant #2 has been

learned-in successfully.

)It is prohibited to learn-in the same

Pendant twice (IC2020 will emit a long

beep instead of double-beeps).

)User can replace the learnt-in

Pendant in IC2020 with another

Pendant. The previous learnt-in

Pendant will become unfunctional.

Step 5. Carry the Pendant & walk around

your house. Press the Pendant

button as you move and observe the

maximum range for its operation.

If IC2020 responds with one long

beep, the Pendent is within the

operation range.

If no signal is received within 30 sec,

IC2020 will exit Learning mode.

Step 6. Press both NURSE & EMERGENCY

buttons at the same time to exit

Learning Mode.

Or, if no signal is received within 30

sec, IC2020 will exit Learning mode.

IC2020 will emit a short beep and the

LED turns off to indicate the system is

back to Idle mode.

3. System Configuration

3.1. Entering Programming

Mode

Three IC2020 programming modes are

available: Local Programming Mode, Remote

Programming Mode, and via CTC-835

Handheld Programmer (sold separately).

3.1.1. Local Programming Mode

From Idle mode, follow the steps below to

enter Local Programming mode.

Step 1. Plug in the telephone set into

LOCAL PROGRAMMING jack

located on the rear side of IC2020.

Step 2. Pick up the handset.

RED LED lights up.

Step 3. Enter default ACCESS CODE, 1111

followed by #.

Step 4. IC2020 will emit 2 short beeps and

the red LED starts to flash, indicating

it is in Programming Mode.

Step 5. Proceed to program system by

referring to the Commands in section

3.2 Programming Your IC2020.

)Local programming is prohibited when

AC Power fails.

)The first digit of Access Code must be

entered within 15 seconds, otherwise

IC2020 will exit automatically.

)Failure to enter the correct Access

Code within 2 minutes will cause

IC2020 to exit the Programming mode

automatically.

)To exit Programming mode, enter 99

followed by #, or place the handset

on hook, or disconnect the

Programming telephone set.

3.1.2. Remote Programming Mode

To allow Remote Programming, there are two

options for IC2020 to answer the incoming

calls.

(1) Auto Answering by ring count

(2) Dial in twice (Ring Count disable)

The two options are set by Command #41.

Please refer to Command 41 under section

3.2 Programming your IC2020.

3.1.2.1. Auto Answering by Ring Count

By using Command 41, you can set the

number of rings for IC2020 to answer (20-

Rings is set as factory default).

Step 1. Dial IC2020 and wait for IC2020 to

answer.

Step 2. Enter 1111 (default 4-digit Access

Code) followed by #, via the phone set.

Step 3. IC2020 will respond with two quick

beeps to indicate it is ready for

Remote Programming. The RED LED

will flash as a visual indication.

Step 4. You are now in Programming Mode.

Proceed to program by referring to the

Command in section 3.2

Programming Your IC2020.

3.1.2.2. Dial in Twice (Ring Count Disable)

If 00 is set in Command 41, it means IC2020 is

disabled to auto answer the incoming calls by

ring count. If Remote programming is required,

you will need to call IC2020 twice.

Step 1. Dial IC2020 and hang up after first 2

rings, wait for another 8-20 sec then

call again. IC2020 will answer the call

on the first ring. You will enter the

Remote Programming Mode after the

first ring from the 2nd call.

Step 2. Enter 1111 (the default 4-digit Access

Code) followed by #, via the phone set.

Step 3. IC2020 will respond with two quick

beeps to indicate it is ready for

Remote Programming Commands.

The RED LED will flash as a visual

indication.

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