Galleon AC-400 Manuel

AC-400-GPS

www.galsys.co.uk

galleonsupport.com

TEL: +44 (0) 121 608 4433

FAX: +44 (0) 121 608 4477

AC-400 INSTALLATION

AND CONFIGURATION MANUAL

AC-400-GPS

www.galsys.co.uk

galleonsupport.com

TEL: +44 (0) 121 608 4433

FAX: +44 (0) 121 608 4477

CONTENTS

Contents..................................................................................................................................................2

Introduction ............................................................................................................................................3

Features ..............................................................................................................................................3

What should be shipped..........................................................................................................................4

Standard Parts..................................................................................................................................... 4

Optional Parts...................................................................................................................................... 4

Technical Specification ............................................................................................................................5

System Overview.....................................................................................................................................6

AC-400-GPS .........................................................................................................................................6

GPS Antenna........................................................................................................................................7

Setting up the Unit ..................................................................................................................................8

Connecting everything up ................................................................................................................... 8

Antenna Location ............................................................................................................................ 8

Connect to Network ........................................................................................................................8

Connecting the Server or workstation to the Antenna....................................................................8

Configuration.......................................................................................................................................8

Troubleshooting ......................................................................................................................................9

Technical Support..................................................................................................................................10

Support Website................................................................................................................................10

Warranty and Maintenance ..................................................................................................................12

Warranty ...........................................................................................................................................12

Technical Support, Repair and Returns .............................................................................................12

AC-400-GPS

www.galsys.co.uk

galleonsupport.com

TEL: +44 (0) 121 608 4433

FAX: +44 (0) 121 608 4477

INTRODUCTION

The AC-400-GPS is mains powered GPS antenna that can track up to 8 satellites. The antenna can be

positioned up to 100m away from the computer (10m supplied) and connects to the computer by a serial

interface. The supplied software driver synchronises the time on a single Windows Server or Workstation

and can also synchronize PC's, workstations and other NT servers across the network.

FEATURES

Tracks up to 8 satellites

Accurately synchronises Windows 95, 98, NT, 2000 and UNIX solaris and Linux computer

networks

Requires a single serial RS232 port

Mains powered

AC-400-GPS

www.galsys.co.uk

galleonsupport.com

TEL: +44 (0) 121 608 4433

FAX: +44 (0) 121 608 4477

WHAT SHOULD BE SHIPPED

STANDARD PARTS

AC-400-GPS Antenna with 10m of cable

Software and Manual USB

Power Lead

OPTIONAL PARTS

Gold and Premium Support Packages

Digital Wall Clocks

Antenna Cable (100 metre rolls available)

Additional Software Licenses (available from 5 to 300+ clients)

Junction Box (to extend antenna cable - if necessary)

IDC Cable Tool (to insert extension cable into the junction box- if necessary)

AC-400-GPS

www.galsys.co.uk

galleonsupport.com

TEL: +44 (0) 121 608 4433

FAX: +44 (0) 121 608 4477

TECHNICAL SPECIFICATION

Type of receiver

Active Antenna GPS 8 channel

Power Supply

85-260V, 47-63Hz

Protocols

SNTP via TimeSync Software

Connections

RS232 Serial Interface

Mounting

Must be mounted externally (preferably with 180

view of the sky). Can be mounted next to a window,

but visibility reduced.

Compatible Operating Systems

Windows 95, 98, NT, 2000

Working Temperature

0 - 50°C / 32 - 122°F

Working Humidity

Max. 85%

Timing Accuracy

Network: +/- 20 milliseconds, typical

GPS: 1 microseconds, relative to UTC

Signal (GPS) Accuracy

<1 µs, relative to GPS

AC-400-GPS

www.galsys.co.uk

galleonsupport.com

TEL: +44 (0) 121 608 4433

FAX: +44 (0) 121 608 4477

SYSTEM OVERVIEW

AC-400-GPS

The AC-400-GPS is mains powered GPS antenna that can track up to 8 satellites. The antenna can be

positioned up to 100m away from the computer (10m supplied) and connects to the computer by a serial

interface. The supplied software driver synchronises the time on a single Windows Server or Workstation

and can also synchronize PC's, workstations and other NT servers across the network.

AC-400-GPS

www.galsys.co.uk

galleonsupport.com

TEL: +44 (0) 121 608 4433

FAX: +44 (0) 121 608 4477

GPS ANTENNA

Tracking up to 8 satellites at the same time, GPS offers an accurate signal capable of a reliable and

consistent reading anywhere in the world. Used extensively for synchronising time from one location to

another, GPS signals are received globally and maintain a high level of accuracy.

The GPS antenna is encased in a weatherproof IP65 enclosure and should be mounted on the roof of a

building with a 180-degree view of the sky.

The antenna can be mounted to the side of the building; however, limiting the view of the sky will have

an effect on the units’ ability to synchronise. Units mounted to the side of the building will experience

short periods of time where the antenna is unable to see the three satellites required to achieve

synchronisation.

Some things to avoid are older computer monitors, switch mode power supplies and air conditioning

units.

The Operating temperature for the antenna is -40 Celsius to +85 Celsius so it may be worth noting that

the temperature inside the enclosure can be considerably different from the external temperature,

especially when the antenna is located in a position where it is in direct sunlight.

When mounting a GPS antenna it may be worth noting that satellites dishes can have a negative effect

on the unit, it’s best to keep the GPS antenna at least ten metres from them.

AC-400-GPS

www.galsys.co.uk

galleonsupport.com

TEL: +44 (0) 121 608 4433

FAX: +44 (0) 121 608 4477

SETTING UP THE UNIT

CONNECTING EVERYTHING UP

Antenna Location

Choose an area to mount the GPS Antenna; the ideal place would be the roof of the building with a clear

view of the sky (GPS). You need to ensure that the antenna is installed close to a power supply that is

sheltered from the elements. Things to avoid are air conditioning units and power distribution units, as

these will cause electrical interference. Alternatively, the antenna can be placed by a window with a good

view of the sky, however, a consistent GPS connection cannot be guaranteed.

Connect to Network

Connect the AC-400-GPS to a Computer via the Serial RS232 cable. Connect the computer to the network

using a standard RJ-45 cable.

Connecting the Server or workstation to the Antenna

The cable should be run from the server or workstation to the selected mounting position.

Please note that it is a good idea to leave some slack cable in case you need to move the server or

workstation later. Also the maximum cable length should not exceed 100m.

CONFIGURATION

Once everything is connected up, the AC-400-GPS can then be powered up. The unit will start up and will

begin to search for GPS satellites to synchronise with.

You will also need to set up the TimeSync software. To do this, please refer to the TimeSync Manual.

AC-400-GPS

www.galsys.co.uk

galleonsupport.com

TEL: +44 (0) 121 608 4433

FAX: +44 (0) 121 608 4477

TROUBLESHOOTING

Use this section to quickly troubleshoot minor issues or common problems.

For any further support, please contact us using our Support Website, which can be found at:

galleonsupport.com

Q) The GPS Unit cannot see enough satellites. What can be done to improve this?

A) The ideal location for the GPS Antenna is the on the roof of the building with a 180view of

the sky. Although it may work on a window ledge, the view of the sky will be significantly smaller

which could result in the loss of communication with the satellites.

AC-400-GPS

www.galsys.co.uk

galleonsupport.com

TEL: +44 (0) 121 608 4433

FAX: +44 (0) 121 608 4477

TECHNICAL SUPPORT

SUPPORT WEBSITE

Should you require any Technical Support on this product, please go to galleonsupport.com where you

can find access to the Knowledgebase, for general information.

For any further questions please submit a ticket detailing the problems or technical issues you are having,

and a member of the Technical Support Team will be available to support you. When submitting a ticket,

please give as much information as possible.

galleonsupport.com website with Knowledgebase and Support Ticket links.

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