Fujitsu Lifebook B112 Manuel technique

Fujitsu Computers Ltd.

Mobile Computing Division

Service Planning Guide

SPG-B-48-158 Issue: 3.0 25 August 1999 Page 1of 15

Service Planning Guide for Lifebook B112

Fujitsu Computers Limited endeavours to ensure that the information in this document is correct and fairly stated, but does not accept liability for any error or omission. The

development of products and services of Fujitsu Computers Limited is continuous and published information may not be up to date. It is important to check the current position

with Fujitsu Computers Limited.

No employee of Fujitsu Computers Limited is authorised to make any representation or warranty in respect of Fujitsu Computers Limited products. This document is not part of

a contract or licence with Fujitsu Computers Limited save insofar as it is contained in a written contract or licence signed on behalf of Fujitsu Computers Limited by an authorised

officer.

PCs

NOTEBOOKS

SERVERS

This document provides information specifically for our Service Partners

and System Partners planning purposes. It does not in any way imply that

locations world-wide will market the products at the release dates shown.

PRODUCTS: Lifebook B112

ENQUIRIES TO: Radu Iancu

AUTHORISED BY: Ray Malkin

REFERENCE SPG-B-48-158

This document provides service planning information

regarding the release of Lifebook model B112 with

233MHz Intel Pentium processor and Touchscreen

technology into the existing range of Fujitsu Computers

mobile systems.

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Local marketing plans must be obtained from local marketing

organisations

1 OUTLINE DESCRIPTION

1.1 Overview

1.2 Hardware

1.2.1 Basic system units

1.2.2 Migration path

1.2.3 Options available

1.2.4 System software

1.3 Release time scales and identification

1.4 Approvals

2 SERVICE OPERATIONS AND SPARE PARTS LOGISTICS

2.1 Manpower forecasts

2.2 Software and tools

2.2.1 Diagnostic software and Documentation

2.2.2 Special Tools

2.2.3 Utilities CD

2.3 Service Partner Program and Authorisation

2.4 Support routes

2.5 Technical Training

2.6 LifeBook Warranty Terms and Conditions, Warranty Repair Service

2.7 Warranty Reimbursement rules and practices

2.8 Spare part supply

2.9 Reference products

Appendix A: Repair Centre contact information

Appendix B: Reference products

Appendix C: Spare Parts List

Inquiries to: Authority:

Ray Malkin

MOBILE COMPUTING SUPPORT SUPPORT MANAGER

FUJITSU COMPUTERS LTD FUJITSU COMPUTERS LTD

BRACKNELL, BERKSHIRE, UK BRACKNELL, BERKSHIRE, UK

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1 OUTLINE DESCRIPTION

1.1 Overview

The Fujitsu LifeBook B112 is an A5 size notebook offering Pentium MMX

power in only 1.2 kg weight.

The B112 is based on 233 MHz Intel Pentium Processor with MMX Technology

and 32 MB SDRAM expandable to 96 MB. It is equipped with 3.2 GB hard disk

drive and 8.4” TFT (Thin Film Transistor) SVGA colour LCD panel with

Touchscreen technology.

The LifeBook B112 has 512 kB Synchronous Pipeline Burst L2 cache, Intel

430Tx Chip set and NeoMagic video controller with 2 MB EDO DRAM.

This document provides service planning information regarding the release of

these systems into Fujitsu Computers Ltd existing range of personal computer

systems.

Note: The information contained in this Service Planning

Guide is correct at the time of publication, however,

Fujitsu Computers Ltd reserve the right to amend or

change the contents of this guide without prior

notification.

DOCUMENT NAME ISSUE / VERSION DATE

SPG-B-48-158.DOC 3.0 25/08/99

This SPG may be updated.

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1.2 Hardware

1.2.1 Basic system units B112

Processor & speed Intel Pentium Processor with MMX technology, 233 MHz

Internal cache of the

processor 16 kB + 16 kB

(data + code)

External clock 66 MHz

Co-processor Built-in

Second level cache 512 kB, Pipeline Burst SRAM

Chip set Intel 430TX, PIIX4E

On-board memory 32 MB SDRAM

Memory expansions Max. 96 MB. 32 and 64 MB SDRAM DIMMs

Memory sockets 1

BIOS 512 kB Flash RAM, Phoenix NoteBIOS platform

APM support Spec. version 1.2

ACPI support Spec. version 1.0

Architecture PCI local bus / ISA

Floppy drive External 1.44 MB FDD

Hard disk interface One PCI Enhanced IDE interface on the system board

CD-ROM drive Optional external 20x-speed, PCMCIA adapter

IDE disk 3.2 GB

PCMCIA/CardBus

controller Ricoh RT5C475A,

PCMCIA spec 2.1 and JEIDA 4.0 compliant

PCMCIA sockets One type II slot, Card Bus

ZV-Port Yes

Video controller On-board PCI local bus, NeoMagic 128XD,

2 MB video RAM (EDO DRAM)

LCD 8.4" TFT Touchpanel screen, colour SVGA, 800*600

resolution

SimulScan Yes

On-board audio ESS ES1879 controller, Sound Blaster Pro compatible

Microphone No

Speaker 2 built-in

Sound I/O Head phone out, microphone-in, 3.5 mm connector.

Keyboard Windows keys, 10 function keys, embedded numeric keypad

Pointing device QuickPOINT

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External CRT 640x480, 16M colours, max 85Hz

800x600, 16M colours, max 85Hz

1024x768, 64k colours, max 75Hz

Power saving features 1. LCD and back light power off

2. HDD standby

3. Suspend mode & Save to disk

4. Battery low warning

5. Standby/suspend upon battery low

Serial port One 16C550 compatible serial port with 9-pin male

connector

on Connector Box (With 16 byte FIFO)

SIR IrDA 1.1 (max. 4 Mbps)

Parallel port One standard bi-directional parallel port with 25-pin female

connector

on Connector Box (Output only, Bi-directional, ECP)

USB port Two USB ports

PS/2 port One PS/2 connector, HotPlug support, support only for PS/2

keyboard (no PS/2 mouse)

Primary battery Li-Ion, 3200mAh

System unit dimensions

Width 230 mm

Height 29 mm

Depth 170 mm

Weight 1.2 kg

Connector Box

Width 230 mm

Height 24 mm

Depth 30 mm

Weight 130 g

AC-adapter Auto-sensing, 100 - 240 V, 50 - 60 Hz

Width 60 mm

Height 25 mm

Length 105 mm

Weight 225g

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1.2.2 Migration path

Fujitsu LifeBook B112 replaces the LifeBook B110.

1.2.3 Options available

PL090197 32 MB SDRAM

PL090204 64 MB SDRAM

PL090249 AC adapter

PL090268 Battery

PL090269 Battery table charger

PL090267 External 20x speed CD/ROM drive (Amacom)

PL090280 External 24x speed CD/ROM drive slimline (Archos)

PL090271 Connector box

PL090245 Auto/plane adapter

1.2.4 System software

Pre-Installed Operating System and applications:

Microsoft Windows 98

Easy Guide PC Manual

Last Minute Information

Adobe Acrobat Reader

F-Secure anti-virus

PC Doctor for Windows

TeamWare Crypto (diskettes)

Microsoft Windows NT 4.0

Easy Guide PC Manual

Last Minute Information

Phoenix Power Panel

Phoenix CardExecutive

Phoenix NoteDock

1.3 Release time scales (estimated)

Model Approved For Shipment

(AFS) Identificatio

B112 wk 16 KS7

AFS = Approval For Shipment

Identification = The three (3) first digits of the structure code.

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1.4 Approvals

Approval type Approval

Safety EN60950; UL1950; CSA 22.2 No 950M89

RFI emission EN55022 class B, FCC part 15, Class B

2 SERVICE OPERATIONS AND SPARE PARTS LOGISTICS

2.1 Reliability and manpower forecasts

Reliability and manpower forecasts are done for each LifeBook product family

based on calculations and experience.

For more information please contact FUJITSU COMPUTERS LTD– Mobile

Computing Division, Platform Development & Support. See contact details in

chapter 2.4.

2.2 Software and tools

2.2.1 Diagnostic software and Documentation

Recommended test and diagnostics software for the LifeBook B112 is ADP

ver.4.204 Diagnostics Software. ADP is available from Genesis, EX0003711. In

addition to manuals supplied as standard with each system, Service and Support

Documentation will be available from Genesis.

Targeted availability date for documents is April 1999.

Document Document

number

PC Specialist's Handbook for LifeBook B110 and B112 TBA

Other test and diagnostics software packages may be used where applicable.

2.2.2 Special Tools

A Phillips type (cross head) crew driver, size 01, is recommended.

2.2.3. Utilities CD

The target is to have the Utility CD and boot diskettes included in each system box

at the product release.

The Utility CD will contain all device drivers needed for complete Windows98 or

Windows NT4.0 installation. It can be used for full or partial recovery. Utility CD

is available in two different versions, one for Windows 98 and one for Windows

NT 4.0. The boot diskette used to boot the system into DOS for recovery and

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which provides a DOS driver for the external CD-ROM is common. Utilities and

applications installed on pre-installation data will be included on the CD.

Utility CDs will be available orderable separately through spare parts logistics.

2.3 Service Partner Program and Authorisation

FUJITSU COMPUTERS LTD have launched a comprehensive Service Partner

Program, which includes a wide selection of advanced support activities for the

FUJITSU COMPUTERS European Service Partner Network.

For more information of becoming a FUJITSU COMPUTERS Authorised Service

Partner, or for membership criteria and application forms, please contact your local

FUJITSU COMPUTERS Trading Company or FUJITSU COMPUTERS – Mobile

Computing Division, Platform Development & Support. See contact details in

chapter 2.4.

2.4 Support routes

Resources for technical support should be used in the following order:

Service Engineers

Second line Support Experts

Help Desk Providers, Regional Repair Centres, Authorised Service

Partners

FUJITSU COMPUTERS LTD, Mobile Computing Division

Platform Development & Support

Phone: +44-1344-475273

Fax: +44-1344-475987

ITN: 7263 5273

Mail address:

FUJITSU COMPUTERS LTD

MOBILE COMPUTING SUPPORT

Lovelace Road,

Bracknell,

Berkshire RG12 8SN

United Kingdom

2.5 Training

Training courses which will include Lifebook B112 products will be available in

April – May 1999 in a couple of European locations. Exact dates and locations are

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available from Mika Komppa (see contact details below).

Authorised Service Partners are required to participate in the regular FUJITSU

COMPUTERS technical training sessions (which is a conditional part of

Authorisation) for second line specialists. Authorised Service Partners are expected

to organise the training of first line engineers internally within their operation.

Only engineers who have been trained on FUJITSU LifeBooks, are authorised to

perform Warranty Services on FUJITSU LifeBook products.

Contact International Technical Training, Mika Komppa, concerning availability

and schedules for training events and PC Multimedia CDs relating to FUJITSU

Personal Computers.

Email: Internal: KOMPPA MIKA (mail server FIN1701)

Internet: [email protected]

Phone: Internal: 7676 6625

External: +358-9-5696625

Fax: +358-9-5696609

2.6 LifeBook Warranty Term’s and Conditions, Warranty Repair Service

FUJITSU LifeBook end user Warranty Terms and Conditions are included in each

LifeBook product. Warranty Service instructions for Authorised Service Partners,

Help Desk Providers and Regional Repair Centres are detailed in the 'Fujitsu

Computers Warranty Service Manual for LifeBook products.'

LifeBook standard Warranty Service will be undertaken only at the Regional

Fujitsu LifeBook Repair Centres. Non-authorised Repair, or attempted Repair, will

invalidate FUJITSU Warranty.

In case of a hardware problem during Warranty period Fujitsu LifeBook end users

are advised to contact the Fujitsu LifeBook Help Desk (Local or International) for

assistance. End users may also contact Authorised Service Partners. In case of an

end user LifeBook Warranty call, Authorised Service Partners should advise the end

user to contact the local Fujitsu LifeBook Help Desk for assistance and advice.

Authorised Service Partners are allowed to provide following services for Lifebook

products: •Top-up maintenance services during the Warranty period, only if

separately authorised by Fujitsu Help Desk

•Non warranty and after warranty repairs

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