Fujitsu ESPRIMO Q5020 Manuel utilisateur

Title:

Service Manual ESPRIMO Q5020

Target Audience: FTS Support and Service Partner

Organizations

Published by:

Fujitsu

Service and Support Center

Product Service Management Business PC

Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc

Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH

2008

1.0 1 of 13

Fujitsu Limited endeavours to ensure that the information in this document is correct and fairly stated, but does not accept liability

for any error or omission. The development of products and services of Fujitsu Limited is continuous and published information

may not be up to date. It is important to check the current position with Fujitsu Limited.

Service Manual

ESPRIMO Q5020

Mini PC

CONTENT

1. GENERAL 2

1.1. Version control 2

1.2. Hardware 2

1.3. ESD Handling 3

1.4. Safety Notes 3

2. HOUSING DISASSEMBLY 4

3. CPU DISASSEMBLY &

ASSEMBLY 6

4. DRIVES DISASSEMBLY

& ASSEMBLY 7

5. BLUETOOTH

6. MEMORY

7. WLAN

FRONT USB-, BLUETOOTH-, ON-OFF-SWITCH CONNECTORS 7

9. CLOSING OF THE CABINET 7

10. SPARE PART LIST 7

Service Manual ESPRIMO Q5020 page 2 of 13

Title:

Service Manual ESPRIMO Q5020

Target Audience: FTS Support and Service Partner

Organizations

Published by:

Fujitsu

Service and Support Center

Product Service Management Business PC

Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc

Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH

2008

1.0 2 of 13

1. GENERAL

1.1. Version control

Note:

The information contained in this Service Manual is the best available at the time this documents has been

released and may be subject to change without prior notice. The latest version of the Service Manual can

be found at:

http://extranet.ts.fujitsu.com/service/information/professionalpc/RepairInformation

Documents History

document name version date changes

Service Manual ESPRIMO

Q5020 V1.0.doc 1.0 Jan. 28. 2008 Initial Document

1.2. Hardware

S26361-K1001-V411 ESPRIMO Q5020

Service Manual ESPRIMO Q5020 page 3 of 13

Title:

Service Manual ESPRIMO Q5020

Target Audience: FTS Support and Service Partner

Organizations

Published by:

Fujitsu

Service and Support Center

Product Service Management Business PC

Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc

Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH

2008

1.0 3 of 13

1.3.

ESD Handling

Notes on installing and removing boards and components

Before removing any individual modules, always switch the unit off first and disconnect it from the

mains supply.

The workplace must be designed in accordance with the guidelines of the European Federation of

Trade Unions.

Only professional quality tools must be used.

●

Switch the unit off and pull the power plug out of the mains socket.

● Never use sharp objects such as screwdrivers, scissors or knives as leverage to remove covers.

Boards with electrostatic sensitive devices (ESD) are marked with the label shown.

When you handle boards fitted with ESDs, you must, under all circumstances, observe the following points:

● You must statically discharge yourself before working with boards (e.g. by touching a grounded object).

● The equipment and tools you use must be free of static charges.

● Remove the power plug from the mains supply before inserting or removing boards containing ESDs.

● Always hold boards with ESDs by their edges.

● Never touch pins or conductors on boards fitted with ESDs.

1.4. Safety Notes

Lithium Battery

CAUTION

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.

DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS BELOW.

The lithium battery may be replaced only with an identical battery or with a type recommended by

the manufacturer.

Do not throw lithium batteries into the household waste. They must be disposed of in accordance

with local regulations concerning special waste.

Make sure that you insert the battery the right way round: The plus pole must be on the top!

Service Manual ESPRIMO Q5020 page 4 of 13

Title:

Service Manual ESPRIMO Q5020

Target Audience: FTS Support and Service Partner

Organizations

Published by:

Fujitsu

Service and Support Center

Product Service Management Business PC

Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc

Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH

2008

1.0 4 of 13

2. Housing disassembly

•Carefully lift the four corners of

the rubber mat and remove the

screws beneath (position see red

arrows).

•Tightly grip the unit as shown in

the picture.

Service Manual ESPRIMO Q5020 page 5 of 13

Title:

Service Manual ESPRIMO Q5020

Target Audience: FTS Support and Service Partner

Organizations

Published by:

Fujitsu

Service and Support Center

Product Service Management Business PC

Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc

Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH

2008

1.0 5 of 13

•Pull the top cover module and the

base unit apart as shown in the

picture.

•Don’t care about a grinding noise that

will be heard when opening the case.

•Carefully lay

down the two

modules in front

of you (the pic-

ture shows

ESPRIMO

Q5010).

Service Manual ESPRIMO Q5020 page 6 of 13

Title:

Service Manual ESPRIMO Q5020

Target Audience: FTS Support and Service Partner

Organizations

Published by:

Fujitsu

Service and Support Center

Product Service Management Business PC

Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc

Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH

2008

1.0 6 of 13

3. CPU disassembly & assembly

•Remove heat sink: Unscrew 6 screws

(red arrows).

•If a tape is stuck on both middle holes,

then remove it.

•Do not unplug the fan unless you want

to change the fan

•Place the heat sink beside the unit.

•Release the CPU-socket with a left-

turn (anti clockwise) of the screw.

•Remove defect CPU. While inserting

the new CPU ensure that the triangular

symbol is in the position as shown in the

picture.

•Lock the CPU-socket with a right-turn

(clockwise) of the screw.

lock

release

Service Manual ESPRIMO Q5020 page 7 of 13

Title:

Service Manual ESPRIMO Q5020

Target Audience: FTS Support and Service Partner

Organizations

Published by:

Fujitsu

Service and Support Center

Product Service Management Business PC

Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc

Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH

2008

1.0 7 of 13

•No thermal grease is used for

this heat sink.

•Lock screws in the sequence

marked in the picture.

•If tape was applied then use this

tape to close the middle holes.

•Place the fan cable between heat

sink and screw.

•Check that the cable is plugged

in (red circle).

4. Drives disassembly & assembly

•Unscrew the 4 screws

(red arrows).

•If an (optional) Bluetooth-module

is mounted then carefully remove

the cable out of the plastics clip.

•Lift the drive cage a little (1.) then

remove the drive cage in the

direction of the yellow arrow (2.).

•Carefully remove unplug the an-

tenna cable from the bluetooth

module.

Service Manual ESPRIMO Q5020 page 8 of 13

Title:

Service Manual ESPRIMO Q5020

Target Audience: FTS Support and Service Partner

Organizations

Published by:

Fujitsu

Service and Support Center

Product Service Management Business PC

Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc

Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH

2008

1.0 8 of 13

5. Bluetooth

•The optional Bluetooth module is

mounted at the edge of the drive cage.

To remove unscrew the screw.

6. Memory

•Carefully release the

memory modules at the

position and in the direction

of the red arrows.

•Insert the new modules and

slightly press it down until

the locks snap in.

Service Manual ESPRIMO Q5020 page 9 of 13

Title:

Service Manual ESPRIMO Q5020

Target Audience: FTS Support and Service Partner

Organizations

Published by:

Fujitsu

Service and Support Center

Product Service Management Business PC

Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc

Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH

2008

1.0 9 of 13

7. WLAN

•Antenna wire of the WLAN

module has to be placed as

seen in the picture

•Disconnect the antenna wire.

•Release screw at the

position of the red arrow.

•Carefully pull the module in

the direction of the green

arrow in order to remove it.

•Connect antenna wire at

the new module.

•Take care that the wire is

passed under the module, as

seen in the picture.

•Insert the new module and

tighten the screw.

Service Manual ESPRIMO Q5020 page 10 of 13

Title:

Service Manual ESPRIMO Q5020

Target Audience: FTS Support and Service Partner

Organizations

Published by:

Fujitsu

Service and Support Center

Product Service Management Business PC

Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc

Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH

2008

1.0 10 of 13

8. Front USB-, Bluetooth-, ON-OFF-switch connectors

•See the position of these connectors in the pictures.

On/Off

switch

Bluetooth

Front

USB

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