FTS RAOS Manuel utilisateur

EXTREME ENVIRONMENTS. EXTREMELY RELIABLE.

RAOS

Remote Automated Observation System

Operator’s Manual

1.800.548.4264 | www.ftsinc.com

700-RAOS -Man Rev 5 24 Feb 2020

Contact Information

Canadian Headquarters:

1065 Henry Eng Place

Victoria, BC | V9B 6B2 | Canada

www.ftsinc.com

Toll-free: 1.800.548.4264

Local: 250.478.5561

Technical support portal: http://support.ftsinc.com

Email: service@ftsinc.com

CONTENTS

1.1 INTRODUCTION...................................................................................................................................................................1

1.2 SATELLITE TERMINAL SAFETY .............................................................................................................................2

1.3 INFRARED CAMERA SAFETY ..................................................................................................................................3

1.4 ELECTROSTATIC DISHARGE SAFETY............................................................................................................................4

1.4.1 SECURE NETWORK ..................................................................................................................................................4

1.5 FTS360 AND FTS360 CONFIGURATION APPLICATION (FTS360 CONFIGAPP).............................................5

1.5.1 FTS360 ACCOUNT INITIALIZATION...................................................................................................................5

1.5.2 DOWNLOADING THE FTS360 CONFIG APP...................................................................................................6

1.5.3 USING THE FTS360 CONFIG APP IN THE FIELD ............................................................................................6

1.6 RAOS STATION COMPONENTS......................................................................................................................................6

1.7 PORTABLE POWER STATION ..........................................................................................................................................8

1.8 ON-BOARD COMPUTER ...................................................................................................................................................8

1.9 CAMERAS...............................................................................................................................................................................9

1.10 INFRARED CAMERA SAFETY ...........................................................................................................................................9

1.10.1 NIGHT MODE VS INFRARED MODE.................................................................................................................10

2.1 INSERTING/REMOVING THE SIM CARD ....................................................................................................................11

2.1.1 MODEM LEDS..........................................................................................................................................................12

2.1.2 ETHERNET LEDS .....................................................................................................................................................13

2.1.3 REBOOTING THE MODEM ..................................................................................................................................13

3.1 PRIOR TO PROCEEDING TO THE FIELD .....................................................................................................................14

3.2 CONFIRM RAOS OPERATION........................................................................................................................................15

3.2.1 SITE SELECTION......................................................................................................................................................15

3.3 INSTALLING THE STATION ............................................................................................................................................15

3.4 CONNECTING CAMERAS AND SATELLITE TERMINAL .........................................................................................19

3.4.1 CONNECTING TO 12 VDC POWER SOURCE .................................................................................................19

3.5 CONNECTING TO THE PORTABLE POWER STATION ...........................................................................................19

3.6 POWERING THE STATION ..............................................................................................................................................20

3.7 CONNECTING TO WI-FI...................................................................................................................................................21

3.7.1 TECHNICIAN MODE ..............................................................................................................................................21

3.8 CONFIGURING AND AIMING THE SATELLITE ASSEMBLY ..................................................................................22

3.9 AIMING/CONFIGURING CAMERAS.............................................................................................................................22

3.10 CAMERA DISCOVERY AND DEFAULT CONFIGURATION....................................................................................23

3.10.1 SITE VISIT “SESSIONS” ..........................................................................................................................................24

3.10.2 SWAPPING CAMERAS ..........................................................................................................................................24

3.10.3 DEFAULT CONFIGURATION...............................................................................................................................25

3.10.4 DISPLAY CAMERA DIRECTION ..........................................................................................................................25

A.1 SYSTEM.................................................................................................................................................................................26

A.2 SYSTEM COMPONENTS..................................................................................................................................................26

A.3 CAMERAS.............................................................................................................................................................................26

B.1 POWER..................................................................................................................................................................................27

B.1.1 SOLAR CHARGER LEDS...................................................................................................................................27

B.1.2 FUSES........................................................................................................................................................................28

B.2 WHEN USING THE FTS360/ FTS 360 CONFIG APP................................................................................................29

B.3 MODEM ERRORS...............................................................................................................................................................30

B.3.1 MODEM LED ERROR INDICATORS ..........................................................................................................30

700-RAOS-Man Rev 524 Feb 2020 Page 1/31

DESCRIPTION

1.1 INTRODUCTION

The RAOS (Remote Automated Observation System) combines live image and motion picture

capture using either cellular network or BGAN satellite communication. It is capable of using up to

two cameras to monitor both the visible, near IR or thermal spectrums. The captured images and

video clips can be viewed and downloaded using the FTS360 web-based software platform. Images

can be viewed on demand, on a schedule, or by event based on pre-configured conditions. Should

there be a disruption of cellular connectivity, media captures are backed up on the station’s SD card

in LinuxEXT4 format. Once connectivity is re-established FTS360 data will backfill up to 24 hours of

images from the SD card.

The RAOS is a portable system designed to withstand harsh conditions. All hardware is either

stainless steel or anodized aluminum and the main enclosure, external parts, and connectors are

corrosion resistant. It takes less than 15 minutes to set up and consists of a tri-leg mount with a

sectioned mast, which supports the electronics cabinet and other equipment. See Figure 1-1.

Figure 1-1: Portable cellular RAOS with Infrared and Panorama cameras

Solar panel

Camera(s)

Portable Power Station

Electronics Cabinet

Mast

700-RAOS-Man Rev 524 Feb 2020 Page 2/31

1.2 SATELLITE TERMINAL SAFETY

WARNING! The Satellite terminal emits radio frequency (RF)

energy when operating, exposure to which can result in a

potentially hazardous situation. Strictly follow the warning

instructions detailed in this section to avoid personal injury.

Electric Shock Hazard: Do not stand in front of the satellite antenna.

This device emits radio frequency energy. To avoid injury, do not place

head or other body parts in front of the satellite antenna when system

is operational. Maintain a distance of at least one meter from the

front of the Satellite Terminal antenna when it is operating.

Pacemakers: The various brands and models of cardiac pacemakers

available exhibit a wide range of immunity levels to radio signals.

Therefore, people who wear a cardiac pacemaker and who want to use

a Satellite Terminal should seek the advice of their cardiologist. If, as a

pacemaker user, you are still concerned about interaction with the

Satellite Terminal, we suggest you follow these guidelines:

•Maintain a distance of at least one meter from the front and

sides of the antenna and your pacemaker when the antenna

is operating;

•Refer to your pacemaker product literature for information on

your particular device. If you have any reason to suspect that

interference is taking place, turn off your Satellite Terminal

immediately.

Hearing Aids: Most new models of hearing aids are immune to radio

frequency interference from Satellite Terminals that are more than 2

meters away. Many types of older hearing aids may be susceptible to

interference, making it very difficult to use them near a Terminal.

Should interference be experienced, maintain additional separation

between you and the Satellite Terminal.

Electrical Storms: Installation of the Satellite Terminal during electrical

storms may result in severe personal injury or death.

Never use the Satellite Terminal where blasting work is in progress or in

the vicinity of explosive environments. Observe all restrictions and

follow any regulations or rules. Areas with a potentially explosive

environment are often, but not always, clearly marked.

700-RAOS-Man Rev 524 Feb 2020 Page 3/31

1.3 INFRARED CAMERA SAFETY

The IR camera is classified as Risk Group 1 (low risk) in accordance with IEC-62471. When the IR

LEDs are active, their emissions can cause an infrared radiation hazard for the eye over a period of

time at close range. Since light provided from the IR LED is outside of the visible range, it is not

possible to see if the IR LED is active; therefore, if working at close proximity to the camera, use

appropriate shielding or eye protection. Refer to Figure 1-5.

DANGER! RISK OF EYE INJURY!

Do not look directly into the IR LED at close range.

Figure 1-2: Distance vs Exposure infrared radiation eye safety

700-RAOS-Man Rev 524 Feb 2020 Page 4/31

1.4 ELECTROSTATIC DISHARGE SAFETY

The internal components of the RAOS enclosure contain parts and assemblies susceptible to

damage to electrostatic discharge (ESD). Prior to opening the enclosure take appropriate ESD

precautions. If at a workstation, wear proper electrostatic grounding equipment at all times. If in

the field, touch any metal object to discharge static electricity.

CAUTION! Contains parts and assemblies susceptible to

damage by electrostatic discharge (ESD). Before opening the

enclosure touch any metal object to discharge static electricity.

1.4.1 SECURE NETWORK

The RAOS operates in a closed system when taking pictures and storing them locally within the

station. RAOS data is encrypted by the camera system’s on-board computer before directly

outputting it through the selected network, either satellite or cellular. The RAOS authenticates to

FTS360 with unique, randomly generated credentials and pushes the image into a secure, hosted

database over an industry standard secure socket layer (SSL) encrypted tunnel.

Any data remains secure with decryption occurring within FTS360. Images are stored in the FTS360

data store and only accessible to identified personnel (administrators, technicians, and users) of the

agency which operates the RAOS station. Images are posted to a password protected website from

which clients can view or download their images. Station status, and commands for manual images

or configuration to the RAOS occur over the same encrypted channel.

Figure 1-3: System Security Overview

700-RAOS-Man Rev 524 Feb 2020 Page 5/31

1.5 FTS360 AND FTS360 CONFIGURATION APPLICATION (FTS360 CONFIGAPP)

FTS360 is used in conjunction with the FTS360 Config App to provide complete station set up,

configuration, and management capabilities.

FTS360 provides remote capabilities when connected to the internet. It can be accessed from the

browser on a computer or smart device.

The FTS360 Config App is an extension of FTS360 which runs on mainstream smart devices. It is

intended for use in the field and provides direct Wi-Fi access to the station when within 50 feet. The

FTS360 Config App is used for the initial set up and configuration/editing of a station’s sensors in the

field.

Table 1-1: FTS360 vs FTS360 CONFIG APP

FTS360

FTS360 Config App

Use with computer/laptop



Use with Smart Device



Remote access with internet



Direct wireless access



Add RAOS stations



Add cameras (with default configuration)



Configure/edit cameras



Edit stations



Real time display of station health



Create alerts/notifications



Download data



1.5.1 FTS360 ACCOUNT INITIALIZATION

In order for agency users to have access to FTS360, the Administrator must first initialize the account

and assign an Agency name. Note that in some cases, FTS will have completed this step on behalf of

the client. If that is the case, the Administrator will not have to Sign Up as outlined in the following

paragraph. Instead, an e-mail will be sent to the Administrator with directions on how to log in to

FTS360. The Administrator must then create user accounts for the Agency.

To create the Agency, the Administrator must go to the Sign Up URL (https://360.ftsinc.com/signup)

and complete the fields. The Administrator must then create user accounts for the Agency.

IMPORTANT! The first user to sign up is automatically assigned

Administrator status.

1Cameras are automatically assigned the default configuration when added. To amend the default

configuration, you must use the Edit Station > Configuration function using FTS3

700-RAOS-Man Rev 524 Feb 2020 Page 6/31

1.5.2 DOWNLOADING THE FTS360 CONFIG APP

The FTS360 Config App on a smart device uses wireless technology to provide direct, local access to

a RAOS station, permitting configuration changes to it when in the field and internet connection is

not possible. The FTS360 Config App is designed to have the same look and feel as FTS360 and will

permit you to configure stations when close to the station.

The FTS360 Config App is available for iOS and Android devices and can be downloaded from the

Apple App Store and Google play store respectively. Search for FTS360.

1.5.3 USING THE FTS360 CONFIG APP IN THE FIELD

In order to use the FTS360 Config App to communicate directly with a station you must2:

•Have access to FTS 360 and be assigned either an Administrator or Technician role

•Have downloaded the FTS360 Config App onto the smart device which will be used in the

field

•Have logged onto the FTS360 Config App and synchronized it with FTS360. Synchronization

occurs automatically by logging onto the FTS360 Config App with an internet connection

•Ensure you have logged into the FTS360 Config App as a member of the Agency to which the

station is assigned.

IMPORTANT: Prior to going to the field and immediately upon return (or when

internet connection is possible), you should log on to the FTS360 Config App to

synchronize with FTS360.

1.6 RAOS STATION COMPONENTS

The RAOS station consists of an external power station with a solar panel; camera(s); and an

electronics cabinet which houses the on-board computer, modem, communications and power over

Ethernet injector, satellite terminal and communications antenna. The portable system also

includes a tri-leg, backbone and mast system upon which to assemble the station.

The station can be set up for either cellular or satellite communication using the telemetry select

switch. Note only ONE telemetry option should be selected (see section 3.7).

2Note that if the site has strong cellular reception, these steps can be done on site. However, it is recommended to complete

them before leaving for the field so in the event there is a failure in cellular reception, work can still be conducted using the

most current information.

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