Frontpoint Security System Manuel utilisateur
QUICK START
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www.frontpointsecurity.com/support-overview
WELCOME
FRONTPOINT
WELCOME
FRONTPOINT
WELCOME
FRONTPOINT
WELCOME
FRONTPOINT
TO
When we started Frontpoint, we set out to create a completely dierent kind of
alarm company. Today, as one of the largest alarm companies in the country, we’re
thrilled to oer you unmatched protection and service that is:
100% CELLULAR. VIRTUALLY IMPOSSIBLE TO DEFEAT
We are the only nationwide alarm company that provides reliable cellular
technology to each and every customer. That means you’ll have an unprecedented
level of reliability that’s virtually impossible to defeat.
5–STAR RATED
In a world where quality service is hard to nd, we’re proud to be the only
nationwide alarm company with a 5-star average rating on Yelp!, a #1
rating on the BuyerZone Network, and an “A” rating on the BBB.
EASY TO SET UP
Gone are the days of the complicated alarm system that requires a lengthy
installation by a service technician. We’ve made your Frontpoint alarm system
remarkably easy to set up. In fact, it’s so simple, you’ll likely be done in about
30 minutes.
Congratulations on joining the thousands of customers throughout North America
who have chosen security that’s safer, smarter and simpler.
Welcome to the Frontpoint Family!
Sincerely,
Aaron Shumaker
Co-Founder & CFO
Frontpoint
Peter Rogers
Co-Founder & Senior Advisor
Frontpoint
Chris Villar
Co-Founder & CEO
Frontpoint
Thank you for choosing Frontpoint for your security needs!
We’re delighted to have you as a new customer and are
condent that you’ll love the peace of mind that comes with
your new Frontpoint alarm system.
www.frontpointsecurity.com
www.frontpointsecurity.com/support-overview
Set up your Control Panel
Plan locations for your sensors
Set up your door sensors
Set up other sensors and equipment
Call to activate
Activation Hours (EST)
Mon - Fri: 8am - 11pm | Sat - Sun: 10am - 6pm
866-441-0501
Secure your home in just
5 easy steps!
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www.frontpointsecurity.com
What’s in the box?
Take a few minutes to familiarize yourself with the
contents of your order. Each sensor is identied by a
sensor number label.
While every Frontpoint system is completely
customized, a typical system includes:
CONTROL PANEL
The Control Panel is the nerve center of your system. It connects wirelessly
with all the sensors in your home and communicates with Frontpoint using a
secure cellular connection.
SENSORS
Wireless sensors create the protective shield around your home. These may
include sensors for doors, windows, motion, glass breakage, environmental
conditions, and more.
ACCESSORIES AND SUPPLIES
Yard sign, window decals, adhesive strips and screws — we include everything
you need to round out your system.
www.frontpointsecurity.com/support-overview
The Control Panel is the nerve
center of your system. It connects
wirelessly with all the sensors in
your home and communicates
with Frontpoint using a secure
cellular connection.
Set up your
Control Panel
WHERE TO PLACE
• In a central location in your home, above ground.
• On any at surface such as a countertop, a tabletop or shelf.
• In a place where it can plug into an outlet that is NOT controlled by a
switch and does not have a “test/reset” button (i.e. do not use with ground
fault interrupted (GFI) outlets).
WHERE NOT TO PLACE
• Next to a window (where an intruder would easily see it from outside).
Want to learn more?
Visit www.frontpointsecurity.com/support-overview for more
details about system setup.
www.frontpointsecurity.com
Set up your
Control Panel
SPECIAL SETUP NOTE
Make sure you have plugged the Control Panel’s power adapter into an outlet
that is NOT controlled by a switch and does not have a “test/reset” button
(i.e. a non-ground fault interrupted (GFI) electrical outlet).
STEP 1
Activate the battery
Connect the backup battery (located on the backside of the panel) by pushing the
red connectors together until the metal part of the plug is completely hidden.
STEP 2
Plug in the power adapter
Plug the power adapter into an outlet that is NOT controlled by a switch.
www.frontpointsecurity.com/support-overview
Plan locations for
your sensors
Using this sensor location sheet, list where you will place all of your sensors
(e.g. front door, back door, family room, etc.). We recommend taking time to
choose sensor locations prior to setup.
SPECIAL SETUP NOTES
• Each of your sensors has already been numbered
• Make sure to use the lowest numbered sensors for your doors
(e.g. front door).
• After listing the doors you want protected, list the remaining areasin which
your sensors will be placed (e.g. family room, front hallway, kitchen, etc.)
• Refer back to this page after your activation call, to customize your sensor
names.
Sensor # Location
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
Sensor # Location
16
17
18
19
20
21
22
23
24
25
26
27
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30
www.frontpointsecurity.com
The Door & Window Sensor is a small, wireless
device that detects the opening and closing of
just about anything. This sensor comes with
two pieces: the larger piece (transmitter) and
the smaller piece (magnet). When placing the
two pieces, nd the “arrow” on each and be
sure these arrows are as close together as
possible (within 3/4 of an inch).
Intrusion Sensors:
Door & Window Sensor
WHERE TO PLACE
• A front or back door
• Any ground oor door or window
• Within ~100 feet of the Control Panel
• Anything that opens and closes (e.g. medicine or gun cabinet, drawer, etc.)
SETUP TIPS
• Prior to setting up your Door & Window Sensors, turn on the “chime” feature on
your Control Panel. (See the Your Control Panel guide to learn about “chimes.”)
• The adhesive included with your sensors is industrial-grade. Make sure each
sensor is in the correct location before rmly securing.
Want to learn more?
Visit www.frontpointsecurity.com/support-overview for more
details about system setup.
www.frontpointsecurity.com/support-overview
Preferred Sensor Setup (with transmitter on the door frame)
or Optional Sensor Setup (with magnet on the door frame)
For Doors:
STEP 1
Prep the surface
Locate the appropriate place for your sensor. Make sure the surface is clean and dry.
STEP 2
Place the sensor
• Place the transmitter on the door frame. If your door frame has decorative
molding, it may be easier to place the transmitter on the door itself and the
magnet on the door frame.
Before rmly securing the sensor, make sure it is in the correct position.
• Remove the wax backing from the adhesive strip
• Press the sensor rmly in place and hold for about 30 seconds
Intrusion Sensors:
Door & Window Sensor
Transmitter Magnet
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