Fisher & Paykel Customcare FabricSmart Manuel utilisateur

Service Diagnostics

FabricSmart Washing Machine

479616

CONTENTS

SPECIFICATIONS ........................................................................................3

Electric Supply..............................................................................................................3

Wash Motor..................................................................................................................3

Pump Motor 230V AC 50Hz.........................................................................................3

Water Valves ................................................................................................................3

Thermistor ....................................................................................................................4

Diverter Valve...............................................................................................................4

Lid Lock ........................................................................................................................4

Inner Bowl Weight ........................................................................................................4

FabricSmart (IW MODEL) phase 9..............................................................5

Size setting...................................................................................................................5

Diagnostic Mode...........................................................................................................5

Service Screen............................................................................................................. 5

Warning Status / Fault Status Screen ..........................................................................6

Machine Status.............................................................................................................6

Component Testing......................................................................................................7

Control Screen .............................................................................................................7

Hot Bowl flag ................................................................................................................7

Restart Feature ............................................................................................................8

Recycle Feature ...........................................................................................................8

Restart / Recycle Table................................................................................................9

Restart / Recycle Features Permanently Programed...................................................9

Data Download...........................................................................................................10

Wiring Diagram...........................................................................................................11

SPECIFICATIONS

Electric Supply

Operating Voltage 220/240V AC 50Hz

Maximum Current 2.8 amps

Wash Motor

Electronically commutated direct drive 3 Phase brushless DC Motor.

Motor Resistance:

Aluminium Stators Per Winding Phase to Phase

Phase 9 19.5 ohms 10% 39 ohms 10%

Pump Motor 230V AC 50Hz

Pump motor resistance:

Selni 33 ohms @ 20°C (Thermal cut-out fitted)

Hanning 93 ohms @ 20°C (Thermal cut-out fitted)

Water Valves

Phases 5 onwards 24 volts DC Resistance 64 ohms @ 20°C

Water Supply

For best operating conditions your hot water should be approximately

65˚C. Your hot water should not exceed 75˚C or your cold water exceed

35˚C. Temperatures above these may cause the machine to fault or cause

damage to the machine.

If you have an uncontrolled water-heating source (e.g. a wet back or solar

heating) you should have a tempering device fitted. This will ensure the hot

water temperature remains within safe limits. For the most suitable type of

tempering device we recommend you contact a local plumber or plumbing

supply merchant.

Inlet Water Static Pressure 5psi (34.5kPa) to 150psi (1MPa).

Note: If using a header tank then the top of the header tank must be at

least 2 metres above the top of your clothes washer.

Minimum flow rate from the tap supplying the washer should be greater

than 6 litres/min (assumes ½ inch diameter pipes).

Minimum height of taps to clear the top of the machine is 1150 mm.

Thermistor

NTC-type temperature sensor Resistance 10,000 ohms @ 25°C

Resistance 12,500 ohms @ 20°C

Diverter Valve

Operating Voltage 160V DC

Resistance Range between 0.7kand 2.5k, values are dependent on

ambient temperature and when it was last actuated.

Lid Lock

Resistance range 63 ohms 10% at 20°C

Normally low voltage, potentially 230V if harness is

grounded on the cabinet

Inner Bowl Weight

MEDIUM 8.27Kg – 8.47Kg

LARGE 10.20Kg – 10.75Kg

FABRICSMART (IW MODEL) PHASE 9

Size setting

To set the size, turn the mains on at the supply point and off at the display.

Press and hold the Lifestyles/Options and the Left Arrow buttons until

the size setting screen is displayed. This will present the options of Medium or

Large in the LCD screen. Highlight the correct size using either scroll arrow

or then power off the display with the Power button, your selection is

automatically saved.

Diagnostic Mode

To enter the DIAGNOSTIC mode, ensure the mains is on at the supply point.

Press and hold the Lifestyles/Options and Select buttons. Keep the

buttons pressed for at least 3 seconds, after which time two beeps will sound

and the screen below will appear.

Service Screen

Upon entering the service screen, one of the following will appear in the LCD

display.

Warning Status / Fault Status

Machine Status

To scroll between these use either scroll arrow or .

Warning Status / Fault Status Screen

Warning Status

This screen displays the last USER

WARNING FAULT that occurred,

cycles ago and in what part of the

cycle it occurred.

The User Warning Faults are as

follows:

1. No Taps

2. Overloaded

3. Out Of Balance

4. Over Suds or water still in the

machine during spin

5. No Hot Water

6. No Cold Water

7. Agitate Overloaded

8. Lid Lock

Fault Status

This screen displays a fault code for

the last fault that has occurred, how

many cycles ago and in what part of

the cycle it occurred.

The fault code number can now be

checked in the detailed fault codes,

to ascertain what repairs may be

necessary.

For fault code details (refer to service

manual).

Machine Status

In the top half of the screen it displays the following information.

Size is the size of machine, (650mm = Large)

HVDC is for on line testing in the factory.

WL displays the water level in mm.

Temp is the actual temp of the water entering the bowl.

The lower half of the screen displays the status of the following components.

Hot Valve Cold Valve

Pump Diverter Valve

Component Testing

This screen enables the components that are displayed to be tested.

To test a component, firstly highlight the component by using either

scroll arrow or .

Activate and deactivate the component by toggling with the Select

button.

Note: Diverter Valve when activated will display the word heating and

when deactivated will display the word cooling then when cooled will

change to off.

Control Screen

Upon entering the control screen, the following will appear in the LCD display.

Hot Bowl flag

If the machine has been filled utilising the hot water valve (i.e. warm or hot fill)

and has not had a cold rinse, the electronics will not allow the machine to spin

up to its full speed of 1000 RPM. It will only allow the spin speed to reach 700

RPM.

To remove this flag, enter the Control Screen mode ensure the HOT BOWL

option is highlighted, then touch Lifestyles/Options button. Alternatively

Off Heating (30 Sec) ON Cooling (120 Sec)

this flag can also be removed by putting the machine through a complete final

rinse.

Restart Feature

The FabricSmart™ IW leaves the factory with the RESTART set to ON, this is

indicated in the screen by the word RESTART highlighted. To turn the

RESTART feature OFF, touch the Left scroll arrow . This will remove the

highlight from the word RESTART.

When servicing the machine, it is more convenient to turn the RESTART

feature OFF. This will allow any fault in the system to show up immediately it

occurs.

With the RESTART feature on: (Factory Default setting)

1. If a fault occurs in the machine, the diagnostic system will detect it.

However, instead of displaying a fault code immediately, the machine

will try to recover.

2. If the fault was only of temporary nature, the machine will continue and

finish the cycle.

3. If there is a continuous fault the machine will try to RESTART a number

of times. This process could take up to 8 minutes depending on the

type of fault. After this, if the machine still cannot restart, the fault code

is displayed and the machine will beep continuously. The number of

retries will depend on the fault that it has detected, however the

maximum number or retries for any one fault is 32 times.

NOTE - This feature is designed as a service aid only and should be left

ON in the customer’s home. To return to normal operation, and to reset

the RESTART feature to the factory setting, switch the machine off at the

wall or disconnect from the mains supply.

To identify that the RESTART feature has been activated, refer to the Restart

/ Recycle table.

Recycle Feature

At the end of servicing, the machine may require an extended test where the

machine can be left to complete a number of wash cycles. By turning on the

RECYCLE feature, the machine will continuously repeat the wash cycle until

the RECYCLE feature is turned off. To toggle this feature on or off, touch the

right scroll arrow . When the recycle feature is on, the word RECYCLE will

be highlighted.

NOTE - This feature is designed as a service aid only and should be OFF

in the customer’s home. To return to normal operation, and to return

the recycle feature to the factory setting, switch the machine off at the

wall or disconnect from the mains supply.

To identify that the RECYCLE feature has been activated, refer to the Restart

/ Recycle table.

Restart / Recycle Table

As the FabricSmart™ IW has only one LED (located above the

Lifestyles/Options button) the state of the LED will signify which feature has

been selected or not selected. The table below explains the state of the LED

when the machine is on at the wall and off at the machine.

LED: Off (Factory

Default)

Restart on

Recycle off

LED: Solid Restart off

Recycle on

LED: Slow Flashing Restart off

Recycle off

LED: Quick Flashing Restart on

Recycle on

Restart / Recycle Features Permanently Programed

It is possible for the Restart Feature to be disabled, or the Recycle Feature to

be enabled, or a combination of both to be permanently programmed into the

memory of the electronics so that in the event of a power cut the electronics

will remember the setting.

The factory settings are:

Restart is enabled

Recycle is disabled

If a machine is encountered with the Restart/Recycle features not set to the

factory defaults, the machine must be re-programmed using following steps;

1. Enter diagnostic mode by pressing and holding the

Lifestyles/Options and Select buttons. Keep the buttons

pressed for at least 2 seconds, after which time two beeps will be heard

and a screen showing 'Service' & 'Control' will appear.

2. Using either scroll arrows or , highlight the 'Control' screen and then

touch the SELECT button.

3. To enable/disable the Restart feature permanently, press and hold the

LEFT SCROLL ARROW for three seconds until a beep is heard.

4. To enable/disable the Recycle feature permanently, press and hold the

RIGHT SCROLL ARROW ,for three seconds until a beep is heard.

Data Download

To activate the data download, enter the diagnostic mode with the power on

at the supply point press and hold the Lifestyles/Options and Select

buttons. Keep the buttons pressed for at least 2 seconds, after which time

two beeps will sound. Then press the START/PAUSE button. The LED

above the Lifestyles button will be on and flickering.

Place the download pen over this LED and follow the instructions supplied

with the data download program.

LED for data

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