Firecom CONNECT Manuel utilisateur

FIRECOM CONNECT

Manual

Table of Contents

Overview 1

Contents in Box 1

Accessories (not included) 1

Features 2

Common Features 2

Wireless Bluetooth® Technology 2

Wireless DECT7 Communications 2

Pick Your Headset (or Bluetooth Speaker) 3

Wear or Mount Your Firecom Connect 3

Charging 4

LED Indications 5

Settings & Operation 5

Buttons 5

Wireless Bluetooth® Pairing 6

Wireless DECT7 6

Advanced Menu & Quick Launch 7

Quick Launch Menu Options 8

Channel Mode 9

Firmware Updates & PC Programming 10

USB Port Location 10

Updating Firmware for your Firecom Connect 10

Care and Maintenance 10

Troubleshooting 10

Service Contact 10

General Connection Issues 11

Wireless Bluetooth 11

Wireless DECT 11

Specifications 12

Important Safety Information 14

General Warning for Sensitive Electronic Devices 14

General Communication Privacy Notice 14

Industry Canada (I.C.) Notice (Firecom-Connect) 14

FCC Part 15 Information (FR-CONNECT) 15

FCC/IC RF Exposure Warning 15

Rechargeable Battery Information 15

Firecom Standard Limited Warranty 16

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Overview

The Firecom Connect allows users in low noise environments to connect with their

teams in high noise environments without having to wear a hearing protection

headset. Firecom Connect is suited for EMS, hazmat, mobile command, and training

applications where situational awareness is the highest priority. Users simply

leverage their existing corded wired headset or Bluetooth® headset to plug or pair to

the Firecom Connect to communicate with their team up to 800 feet line of sight,

hands-free. The Firecom Connect is rugged and rated at IP67, so it’s waterproof and

portable to different environments.

Contents in Box

Firecom Connect

1 ea x Firecom Connect

Manual and Reference

1 ea x Quick Start Guide

1 ea x Manual (online at: www.firecom.com)

1 ea x FCC / IC compliance sheet

1 ea x Warranty Card

Charging

1 ea x AC USB Wall Adaptor

1 ea x USB-C charging cable

1 ea x DC Charging Adaptor

Accessories

1 Connect Magnetic Belt Clip

1 Round Magnet Clasp

Accessories (not included)

Wired Headset

Bluetooth Headset (or ear buds)

Bluetooth Speaker

Connect Belt Pouch

USB Charging Hub

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Features

Common Features

Adjustable Volume Control

The Firecom Connect has a user adjustable volume control. For convenience, the

Firecom Connect will remember the last setting each time it is turned on.

Rugged Environmental Design

The Firecom Connect has an IP-67 dust and water egress rating. Operation has been

verified to -22F / -30C for extreme cold weather environments.

Discrete Size

At a mere 3” x 3” x 1”, the Firecom Connect is discrete in size to be worn on your belt

clip, clipped to your clothing, or slipped into a pocket.

Flexible Charging

A USB-C charging cable can be used with either the supplied USB AC wall adapter or

DC charging adapter.

Portable and Light Weight

Through the use of the latest weight savings technologies Firecom is able to deliver

a communication device weighing 5.8 ounces in a mere 3” x 3” x 1” enclosure.

Long Battery Life

With over 24 hours of battery life the Firecom Connect works whenever the user

needs it.

Device Mute

Users can mute all outbound communication from the Firecom Connect. With a

simple button push full communication is restored.

Auto Shutdown

To extend the life of the batteries, the Firecom Connect will automatically shut down.

If a DECT wireless connection has not been established in 10 minutes, the Firecom

Connect will power down.

Low Battery Alert

Your Firecom Connect has a critically low battery of 5% or less when the Power LED

is flashing red.

Auto Noise Gate Setting

The Firecom Connect is equipped with an Auto Noise Gate setting which

automatically sets the noise gate for you based on what is heard from the device

microphone. The Auto Noise Gate setting is continuously working to keep

background noise out of the system. If you find a specific noise gate setting is

preferred, users can choose their own fixed noise gate setting from the Advanced

Menu.

USB Programmable

Using the USB port, the Firecom Connect can be updated using a Windows PC. Refer

to the section on updates for details.

Voice Prompts

Firecom Connect utilizes audible beeps for volume adjustments. Voice prompts are

used for Advanced Menu navigation and setting selections.

Radio Push-to-Talk (PTT)

When a two-way radio is interfaced into a Sonetics ComHub or Firecom intercom and

the Firecom Connect has DECT pairing, the PTT button press passes the signal to the

wireless DECT7 Wireless Base Station.

Wireless Bluetooth® Technology

Firecom Connect incorporates Bluetooth for users to pair their preferred device to

the Firecom Connect for continuous conference call like communication with their

team. Users can pair Bluetooth headsets, ear buds, and speakers to their Firecom

Connect.

Wireless DECT7 Communications

The Firecom Connect enables full duplex, conference-call-like communications to

others on the same channel. The Firecom Connect will pair to stand alone Firecom

Wireless Base Stations. The Firecom Connect provides up to 800ft of range (line of

sight) from its wireless base with interference free, digitally encrypted

communications.

Backwards Compatibility

Firecom Connect devices are backwards compatible with Firecom first generation

wireless DECT, and DECT6 Wireless Base Stations with minimal loss in functionality.

Broadcast Mode

The Firecom Connect may be paired into a listen only mode of operation, reducing

power consumption considerably. This also allows many more Firecom Connects or

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headsets to be connected to a Wireless Base Station simultaneously. Pressing the

Radio PTT button allows the Firecom Connect or headset to momentarily talk on any

available slot. A tone will let the user know when they can talk. After talking, there

will be a slight delay when other users cannot be heard. Refer to the Wireless Base

Station manual for details.

Radio PTT or Intercom Only Selection

The Firecom Connect may be configured to send a transmit signal to radios connected

via a DECT7 Wireless Base Station or Intercom. The user can transmit over multiple

radios depending on the configuration.

Multi-Channel System

Depending on the wireless DECT7 Wireless Base Station the user may have access to

multiple channels. This allows large teams to have separate channels for different

activities and enables users to change channels and become one communication

team. Refer to the Wireless Base Station manual for configuration details.

Out of Range Warning

The user is notified when DECT7 signal is weak by a voice prompt saying "DECT Radio

Level Low." If the Firecom Connect goes out of range a voice prompt saying "Base

Station Disconnected" will be heard. Once the Firecom Connect reestablishes the

DECT7 pairing a voice prompt confirming this will say "Base Station Connected.

Proximity Pairing

To enhance security, the Wireless Base Station will only pair to wireless DECT7 units

in close proximity. This adds another layer of protection for users.

Signal Strength Reporting

The Firecom Connect may be placed into a field diagnostic mode to detect signal

strength at the Firecom Connect. This can be used to optimize placement of ComHubs

or Base Stations.

Wide Band Audio

Wireless DECT7 communications are transmitted in a high-definition wide band audio

format. This gives better sound quality, greater intelligibility, and improves with voice

activated control systems. The Firecom Connect can also be used in narrow band if

necessary.

Configuring the Firecom Connect

The Firecom Connect can be used in a variety of ways including being placed on a

dashboard or desk, worn on your belt with the included magnetic belt clip, clipped to

your clothing with the round magnetic clasp or simply dropped into your pocket.

Already have a magnetic mount? You can use those too. Users even have many

options of what type of device they choose to use with their Firecom Connect like

Bluetooth headsets, Bluetooth ear buds, Bluetooth speakers/conference call

speakers or a 3.5mm wired headset.

Pick Your Headset (or Bluetooth Speaker)

Wear or Mount Your Firecom Connect

4 | Page

WARNINGS:

Magnets can pinch and break bones. Use extreme caution when handling

magnets to avoid magnets snapping or slamming together. Do not put hands,

fingers or any other body parts between magnets.

Use caution to keep magnets at a safe distance from metals, steel and other

magnets to avoid instant impact, splintering or breakage.

Magnetic fields, especially those produced by rare earth magnets, can affect

pacemakers and other implanted medical devices. Extreme care should be

taken to keep magnets away from these devices to avoid deactivation. Please

consult a medical professional if there are any questions regarding an

implanted device and magnets.

Charging

The Firecom Connect uses a USB-C charging jack with the Firecom Connections

shown below.

Note: Prior to first use, make sure to charge your Firecom Connect to full charge.

Vehicle Charging

Use the supplied USB-C charging cable and DC automotive charging adapter.

Wall Adapter Charging

Only charge the Firecom Connect using a regulated USB A wall adapter, 5V 1A

minimum. Firecom Connect will be fully charged after 4 hours.

Charge Status

When plugged in, the color of the Power LED indicates the charge status.

Fully charged

Charging

Battery Levels

WARNING: Using unregulated wall adapters will damage the Firecom Connect

and void the warranty.

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LED Indications

The Firecom Connect uses multicolor LED indicators to give additional information on

the exterior of the device. The table below describes the behavior while charging or

in use.

LED Status Lights (blinking/solid)

DECT Pairing/reconnecting 

DECT Paired

Bluetooth Pairing/reconnecting 

Bluetooth Paired

Mic Device Mute ON 

Mic

Radio transmit or Intercom

On/Toggle transmit

Settings & Operation

Buttons

Turn On

Apply a 1 second short Power Button press to turn ON the device.

Turn Off

Apply a 1 second short Power Button press to turn OFF the device.

Adjusting the Main Volume

Press the plus or minus –buttons on the side of the Firecom Connect.

Beeps indicate the increase or decrease in the desired volume adjustments. Firecom

Connect has up to nine volume level settings (Default level: 70% of max volume).

Adjustments to the volume can also be made on the device paired or plugged into

the Firecom Connect.

Device Mute

This feature blocks all outbound communication from your device.

With Firecom Connect power ON and your headset plugged in or paired via Bluetooth

1. Press and hold the minus –for a 2 second long button press.

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2. System is Muted when the Red Mic LED is alternately blinking on and off

quickly.

3. Press and hold the minus –button again or press and release the PTT 

button to turn OFF the Device Mute feature.

PTT Button

The large square button on the front of the Firecom Connect allows for

communication over two-way radios via PTT (and intercom operation in Intercom PTT

and Intercom Toggle modes).

Simply press and hold the PTT button on the Firecom Connect to communicate

over the two-way radio frequency connected to your ComHub.

Wireless Bluetooth® Pairing

1. Turn ON your Bluetooth device.

2. Turn ON the Firecom Connect.

3. Make sure your Bluetooth device is in

pairing mode (follow your

manufacturer’s instructions).

4. Put the Firecom Connect into pairing

mode by simultaneously pressing PTT 

and plus buttons, then hold for 2

seconds and release. The Bluetooth LED

will be blinking blue.

5. Pairing successful when Bluetooth LED is

solid Blue.

Notes:

•Bluetooth pairing will timeout after 40 seconds.

•When a corded headset is plugged in, Bluetooth turns off.

•Bluetooth headsets (or other Bluetooth devices) will connect to other Bluetooth

devices they have previously paired to. Ensure your Bluetooth device you are

using with the Firecom Connect “Forgets” these other devices. The easiest way

to achieve this is to reset the headset.

•Firecom Connect only remembers the last device it was paired to.

•The pairing command clears the previous pairing

•SCH305-BT ComHubs can Bluetooth pair to Firecom Connects in Bluetooth

pairing mode. Make sure your SCH305-BT ComHub is powered OFF while you are

Bluetooth pairing your Bluetooth headset to the Firecom Connect.

Wireless DECT7

DECT7 Firecom Connect devices have the ability to use the Firecom DECT, DECT6,

DECT7 and IP-DECT7 wireless Base Stations for communication. Protected regional

frequencies in each region ensure interference free operation.

DECT7 Pairing

DECT7 Wireless Firecom Connect devices use a semi-permanent link to a DECT7 Base

Station. No additional steps are required once a Firecom Connect has been paired.

Each time thereafter, the Firecom Connect will remember the Wireless Base Station

and automatically reconnect.

To Create a New DECT Pairing

1. Place Base Station into pairing

mode (see base station manual for

details.)

2. With the Firecom Connect

powered on, simultaneously push

and hold the Power and PTT 

buttons for 2 seconds, then

release. The DECT LED light will

blink green while pairing.

3. The LED will be solid green when

connection is successful. If it does

not, repeat the pairing process.

Note:DECT paring will timeout after 40 seconds.

Out of Range Warning:

•If Firecom Connect has low radio signal (RSSI) to its Base Station it will report “DECT

Radio Level Low”.

•If Firecom Connect loses signal to the base station it will report “Base station

Disconnected”.

•If Firecom Connect regains signal to the base station it will report “Base station

Connected”.

•If device is not connected to a base station it will power down after 10 minutes.

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Advanced Menu & Quick Launch

The Advanced Menu is to set-up and configure the Firecom Connect for use. Caution

must be taken with these adjustments, as they change the operational characteristics

of the Firecom Connect.

To Enter the Advanced Menu

While the Firecom Connect is ON, simultaneously press and hold the plus and

minus –and Power buttons until you hear “Advanced Menu” voice prompt.

To Adjust Advanced Menu settings

1. Enter the Advanced Menu.

2. Press either the plus or minus –to cycle through the menu setting options.

3. Once you hear the menu setting item you want to change, press the PTT

button to select the menu item

4. Again, press either the or minus –button to cycle through the settings

and press the PTT button to confirm your selection. You will hear a “Set”

voice prompt.

5. Press the Power button to go back to change a different setting or keep

pressing the Power button to exit the Advanced Menu. You will hear a

“Exiting Advanced Menu” voice prompt.

To Exit the Advanced Menu

Press the Power button until you hear the “Exiting Advanced Menu” voice prompt

or wait 15 seconds to automatically exit.

Advanced Menu Structure & Settings

•Version

•Radio / Intercom Modes

•Mic Noise Reduction (Noise Gate)

•Bluetooth Mic Gain

•Corded Mic Gain

•Corded Side Tone

•DECT Radio RSSI Reporting

•DECT Audio

•DECT Registration

•DECT Multi-Base Station

Version ("Version 1")

Indicates what firmware version your Firecom Connect is running.

From this menu item users can enter “Factory Options” settings, which allows for

the following:

•“Default Settings” – when selected Firecom Connect is reset to default

settings (DECT and Bluetooth pairings remain).

•“Factory Reset” - when selected Firecom Connect clears all DECT pairings,

Bluetooth pairings, and resets to default settings.

Radio / Intercom Modes

Sets the function of the PTT and Intercom.

Radio Transmit: For Radio PTT, when the Firecom Connect has a DECT connection,

and a two-radio interfaced into the ComHub or intercom, the PTT may activate the

DECT Radio wireless connection.

Intercom: This configures how the PTT and Mic Noise Reduction (Noise Gate) interact

with each other while a person is talking with their local wireless team. If you can

hear yourself through the side tone, others can hear you.

Factory Setting

Options:

“Radio VOX”:

Radio Transmit

on PTT



Hands Free

Intercom

•“Radio VOX”: Radio Transmit on PTT



, Hands Free Intercom

•“Radio PTT”: Radio Transmit on PTT , Push to Talk Intercom

•“Intercom VOX”: Hands Free Intercom only

•“Intercom PTT”: Push to Talk Intercom only

•

“Intercom Toggle”:



Toggle to Talk Intercom only

Mic Noise Reduction (Noise Gate)

Factory Default: “Auto”

The Mic Noise Reduction may be configured into multiple modes of operation to

tailor to the user’s application. This setting allows adjustment of the mic attenuation.

Higher numbers reflect a more aggressive noise gate, which makes background noise

harder to be heard. The “Auto” setting works continuously to automatically select

the optimum setting for the user based on the audio level received from the mic.

However, the user can choose a “Fixed” setting (from 1 minimum to 9 maximum) if

they choose. Also, “Off” can be selected, resulting in no noise gate.

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Notes:

•When using Bluetooth ear buds, a setting of 2 or lower is recommended.

•When the user presses the Radio PTT, any noise gate will be removed when in

Radio VOX & Radio PTT modes.

Bluetooth Mic Gain

Factory Default: “4”

Allows adjustment of the mic amplitude for your Bluetooth device. If Bluetooth

device controls separately will use those settings. Normally, adjustment is not

needed.

Available Settings: 0 – 15 (0 is minimum, 15 is maximum)

Corded Mic Gain

Factory Default: “6”

Allows adjustment of the mic amplitude of your corded device. Normally, adjustment

is not needed.

Available Settings: Minimum, 1 – 7, Maximum

Corded Side Tone

Factory Default: “ON”

Side Tone is the ability to hear yourself talking, if you can hear yourself then others

on the system can hear you too.

Available Settings: ON / OFF

DECT Radio RSSI Reporting

Factory Default Setting: “OFF”

Enabling this setting allows the Firecom Connect to read out RSSI (Received Signal

Strength Indicator) numbers that tell you how strong the Firecom Connection to the

Base Station or ComHub are. This can be used to improve system installations.

To use signal strength reporting:

1. Make sure your Firecom Connect has a DECT wireless connection.

2. Enter the Advanced Menu.

3. Use the plus or minus –buttons to scroll through settings until you hear "Radio

RSSI Reporting".

4. Press the PTT button to enter the available settings

5. Use the plus or minus –buttons to change the setting to "ON" or “OFF”.

6. Press the PTT button to confirm your desired setting. You will hear the “Set”

voice prompt.

7. If the Firecom Connect has a DECT connection and the Radio RSSI Reporting is set

to ON, it will announce the signal strength every 5 seconds. If no DECT connection

is present, the Firecom Connect will announce “No DECT” once.

To exit, press the Power button until “Existing Advanced Menu” voice prompt is

heard.

DECT Audio

Factory Setting

Options:

“DECT Wide”

•“DECT Wide" – Better sound quality.

•

“DECT Narrow” – Better resistance to interference.

DECT Registration

Factory Default: “ON”

Allows device to be DECT paired to other base stations. Can be set to “OFF” to

prevent accidental unpairing during normal use.

DECT Multi-Base Station

Factory Default: “OFF”

Allows users to pair their Firecom Connect to multiple Base Stations at once so

users can switch to a different Base Station without having to perform the DECT

pairing function each time.

Quick Launch Menu Options

Quick Launch allows for users to access some features quickly without having to go

into the Advanced Menu to make adjustments after they are enabled from the

Advanced Menu the first time. (For example, Channel selection and Multi Base

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