Fire dept GD12 Series Manuel utilisateur

GD12 –Remote Control

Installation Guide

Operating Instructions

Warranty

Version: August 2020 2 
 
 
GD12 Installation Guide, Operating Instructions & Warranty 
 
IMPORTANT! 
 
This gas appliance must be installed to AS/NZS 5601.1:2013 by a qualified person and in accordance with 
these instructions. Failure to install the appliance correctly will void your warranty and may cause a fire. This 
appliance should not be modified under any circumstances. 
 
Under no circumstances should any combustibles such as paper, wood or coal be used in this appliance. 
 
It is recommended that you have this appliance serviced annually by a qualified technician. 
 
Warranty repairs must be carried out by a ‘The Fire Dept.’ authorised technician. 
 
This appliance must ALWAYS terminate/flue outdoors. 
 
Young children, elderly or infirm should be supervised to ensure that they are careful with the appliance. 
 
Clothing and other flammable materials should never be placed near the appliance. 
 
Never switch the appliance on without the glass in place. 
 
Please note that parts (near the flame) of this appliance, particularly the steel surrounding, glass panels to the 
face or the door, become extremely hot during operation and can result in serious injury and burns if touched. It 
is therefore recommended that a fireguard complying with BS 8423:2002 is used in the presence of young 
children, the elderly or infirm. 
 
The GD12 installation process consists of 8 steps Page 
 
Step 1: Unpack and ensure all components are correct and undamaged 3 
Step 2: Install plinth (if required) 3 
Step 3: Install appliance into cavity 3 
Glass removal process 4 
Glass installation process 5 
Burner Tray Removal Process 6 
Burner Tray Installation Process 7 
Step 4: Install flue, Air supply (duct and bracket) and connect to appliance 9 
Step 5: Connect and test electrical supply 16 
Step 6: Connect gas supply and commission 18 
Step 7: Lay the firebed 19 
How to lay River Rocks Firebed - GD12 1200 22 
How to lay River Rocks Firebed - GD12 1400 & 1600 23 
How to lay Beach Driftwood Firebed - GD12 1200 24 
How to lay Beach Driftwood Firebed - GD12 1400 & 1600 25 
How to lay Forest Logs Firebed - GD12 1200 26 
How to lay Forest Logs Firebed - GD12 1400 & 1600 27 
Step 8: Show owner how to operate appliance 28 
GD12 Operating instructions 29 
Troubleshooting 35 
Product warranty 36 
 Information in this installation guide may be subject to change without notice. 
 Please ensure that you have the current version before beginning installation. 
 
 

Version: August 2020 3

Step 1: Unpack and ensure all components are correct and undamaged

•Appliance with 2 remote controls (one spare)

•Box of firebed mediums

•Flue kit

Step 2: Install plinth (if required)

•If the appliance is to sit on a plinth, ensure it is capable of

supporting a 200kg load.

•There is no clearance requirement for the base of the appliance.

It may safely sit directly upon combustible (eg. timber)

and non-combustible (eg. concrete) materials.

Step 3: Install appliance into cavity

•Before installation, confirm all minimum clearances

from the outside surfaces of the appliance to the surrounding

enclosure are no closer than 25mm from combustible

materials and 5mm from non-combustible materials.

•The exception to these minimum clearances is the base

and the outer 2mm steel perimeter panels of the appliance, the

base can safely sit directly upon combustible (eg. timber)

and non-combustible (eg. concrete) materials. The outer

2mm steel perimeter panels and rear air channel can safely

touch combustible (eg. timber) and non-combustible

(eg. concrete) materials.

•If a gas supply pipe has already been run to the cavity, ensure 1000mm of 3/8 soft copper tube is available

at the lower side of the cavity, as this is where the copper tube with the gas supply enters the appliance.

•If an electrical supply cable has already been run to the cavity (must be a minimum of 1.0mm 3 core cable),

ensure that the cable reaches the lower side of the cavity, as this is where it will enter the appliance.

•In order to access the fixing slots in the base of the appliance, and the gas and electrical connections, it is

necessary to first remove the glass and the burner tray.

Version: August 2020 4

Glass removal process

•Note: Glass removal is best carried out by two people.

•Carefully remove glass, which is held in place by retaining clips along the top of the glass and powerful

magnets in each lower corner.

•Remove the top retaining clips by undoing the 4mm Allen head

cap screws.

•Gently pull at the top corners in a forward motion. The glass will

tilt forward.

•In one movement gently pull the glass up and away from the appliance to break the magnetic connection.

Take care that the glass doesn't fall completely off once it’s free from the fixing magnets.

•Lift glass away from the appliance and lay flat in a safe place with insulating material facing down to

protect glass.

Version: August 2020 5

Glass installation process

•Note: Glass installation is best carried out by two people. Check all glass edges and surfaces for damage.

Do not install the glass if it is damaged. Check that the insulating material (ladder rope around the outer edge

of the glass and around the opening of the appliance) is complete and undamaged. Do not install the glass if

the insulating material is damaged or missing.

•Carefully install the glass, which is held in place by retaining clips along the top of the glass and powerful

magnets in each lower corner.

•On the back corner of each glass there are 3mm steel magnet

panels. In one movement, gently lower the glass down allowing the

steel magnet panels to catch the top front face of the magnets.

Take care lowering the glass completely down into position. The

glass will lower onto a safety switch. There is a safety switch at the

base of each glass panel.

•Gently push the top corners of the glass back into position.

•Tighten the 4mm cap screws that hold the glass retaining clips in

position.

Make sure the retaining clips sit flat onto the glass surface.

Safety switch

Version: August 2020 6

Burner Tray Removal Process

Cover and end cap removal

GD12 Pilot cover

This model has one pilot

cover.

•Remove the stainless steel pilot cover (2 x

screws) at the pilot end of the burner.

GD12 Burner end caps

This model has two end

cap covers, one at each

side of the burner.

•Remove the stainless steel burner end caps

(3 x screws on each cap) at either end of the

burner tray.

LPG

Natural Gas

GD12 1200

Input 18-28 MJ/h

One gas injector at the pilot

side of the burner tray.

•Remove the burner tray by carefully pushing

it away from the pilot and lift the pilot end of

the burner tray, lift the burner tray up and

away from the pilot in one movement.

•Stand the burner tray on its end and lean

against a stable surface.

•Remove the burner tray by carefully pushing it away from the

pilot and lift the pilot end of the burner tray, lift the burner tray up

and away from the pilot in one movement.

•Stand the burner tray on its end and lean against a stable

surface.

GD12 1400

Input 20-28 MJ/h

Two gas injectors one at the

right and one at left hand

sides of the burner tray.

GD12 1600

Input 30-38 MJ/h

Two gas injectors one at the

right and one at left

•Remove the burner tray by carefully pushing

it away from the pilot and lift the pilot end of

the burner tray, lift the burner tray up and

away from the pilot in one movement. Ensure

that the gas injector at the left hand side is

not damaged as the burner tray is lifted out.

•Stand the burner tray on its end and lean

against a stable surface.

•On the pilot side gas injector, loosen and spin back the 12mm

brass nut away from the burner tray.

•On the non-pilot side injector, loosen both the 12mm brass nuts

all the way to the end of the injector. The injector will need to be

pushed away from the burner tray.

•Remove the burner tray by carefully pushing it away from the

pilot and lift the pilot end of the burner tray, lift the burner tray

up and away from the pilot in one movement.

•Stand the burner tray on its end and lean against a stable

surface.

Pilot side Gas Injector

Non-pilot side Gas Injector

Pilot burner end

cap

Non pilot burner end

cap

Version: August 2020 7

Burner Tray Installation Process

LPG

Natural Gas

GD12 1200

Input 18-26 MJ/h

One gas injector at the

pilot side of the burner tray.

•Install the burner tray by carefully lowering

the end opposite from the pilot meanwhile

holding up the pilot end, lower the burner tray

down and move towards the pilot in one

movement.

•Ensure the burner tray is located correctly

into the burner bracket and the jets are

aiming into the burner tube inlet holes.

•Install the burner tray by carefully lowering the end opposite

from the pilot meanwhile holding up the pilot end, lower the

burner tray down and move towards the pilot in one movement.

•Ensure the burner tray is located correctly into the burner

bracket and the jets are aiming into the burner tube inlet holes.

•On the pilot side gas injector, gently tighten (do not over tighten)

the 12mm brass nut closest to the burner tray.

GD12 1400

Input 20-28 MJ/h

Two gas injectors one at the

right and one at left hand

sides of the burner tray.

GD12 1600

Input 30-38 MJ/h

Two gas injectors one at the

right and one at left hand

sides of the burner tray.

•Install the burner tray by carefully lowering

the end opposite from the pilot meanwhile

holding up the pilot end, lower the burner tray

down and move towards the pilot in one

movement.

•Ensure the burner tray is located correctly

into the burner bracket and the jets are

aiming into the burner tube inlet holes.

•Install the burner tray by carefully lowering the end opposite

from the pilot meanwhile holding up the pilot end, lower the

burner tray down and move towards the pilot in one movement.

•Ensure the burner tray is located correctly into the burner

bracket and the jets are aiming into the burner tube inlet holes.

•On the non pilot side injector, gently tighten both the 12mm

brass nuts. The injector will pull towards the burner tray.

•On both the non-pilot and pilot side gas injectors, gently tighten

(do not over tighten) the 12mm brass nuts closest to the burner

tray.

Cover and end cap installation

GD12 Pilot ladder rope

This model has ladder rope

under the pilot end burner

end cap.

•Ensure the insulating material is glued to the

end cap fixing panel and runs behind the 3

way pilot, rectifier and sparker probes.

GD12 Pilot cover

This model has one pilot

cover.

•Replace the stainless steel pilot cover (2 x

screws) at the pilot end of the burner.

GD12 Burner end caps

This model has two end cap

covers, One at each side of

the burner

•Replace the stainless steel burner end caps

(3 x screws on each cap) at either end of the

burner.

Non-pilot side Gas Injector

Pilot side Gas Injector

Non pilot burner

end cap

Pilot burner end

cap

Insulating material

Pilot cover

Version: August 2020 8

•Slide appliance into position and ensure that it complies with the minimum clearances required (25mm for

combustibles, 5mm for non-combustibles) to the appliance inner panels and 5mm surrounding enclosure.

•The exception to these minimum clearances is the base and the outer 2mm steel perimeter panels of the

appliance, the base can safely sit directly upon combustible (eg. timber) and non-combustible (eg. concrete)

materials. The outer 2mm steel perimeter panels and rear air channel can safely touch combustible (eg.

timber) and non-combustible (eg. concrete) materials.

•In order to provide maximum positioning flexibility, the base has four 30mm long slots.

•Mark out and drill fixing holes through the 30mm slots in the base. Ensure holes are drilled in the centre of

the slots to allow maximum positioning flexibility. Clear out any debris from drilling.

•Ensure the appliance is level and pack up corners to suit where necessary. Fix bolts / screws into floor.

Check and ensure unit is levelled.

•If the electrician and/or gas fitter is available at this stage the electrical supply and gas supply can be

connected and tested / commissioned (see steps 5 & 6).

•Install the burner tray. The burner tray installation process depends upon the model and type of gas to be

used. Refer to table above.

Version: August 2020 9

Step 4: Install flue, Air supply (duct and bracket) and connect to appliance

•Flue installation must meet the requirements of AS/NZS 5601.1:2013 and comply with all local council

requirements and be installed and certified by a suitably qualified person.

•Refer to appropriate ‘The Fire Dept’ product specifications for specific minimum requirements.

•Only follow the ‘Wall cowl assembly details’ in this guide if the flue is to be terminated through a wall.

•A 25mm clearance from combustible materials, 75mm clearance from wiring and plastic pipes and a

minimum of 5mm from non-combustible materials is required when installing a flue system for any appliance

supplied by ‘The Fire Dept.’.

•The flue installation requires a restriction free cavity from the top of the firebox (flue spigot) to the outside

atmosphere.

•For the In-Line fan installation follow the ‘In-Line Fan assembly details’in this guide.

•For all other Cowl Termination options refer to ‘Air supply duct options for the different cowl

terminations’ in this guide.

•Air flow must be unobstructed from the firebox to the inner flue and from the heat shield to outer casing

allowing air to circulate from the firebox to the flue casings to the atmosphere.

•Connect the Air supply duct bracket to the flue / wall spigot at the flue penetration to termination.

•Run the 100mm Aluminium Semi-Rigid Ducting from the Air supply duct bracket to the 100mm air

supply spigot on the top of the firebox. Refer to appropriate ‘The Fire Dept.’ product specification for

specific fixing requirements.

•The 100mm Aluminium Semi-Rigid Ducting will require a joint if the flue run is over 6 metres. Refer to

appropriate ‘The Fire Dept.’ product specification for specific fixing requirements.

Version: August 2020 10

Flow from the In-Line Fan to termination

In-Line Fan

Casing slip

In-Line Fan assembly details

Step 1:

Connect the flue and outer casing to the appliance

1. Make sure the In-line Fan has adequate access for future maintenance.

2. Run the flue from the appliance to the location of the In-line Fan.

3. Run the outer casing from the appliance to finish 90mm shorter than the flue.

Note: The outer casing must have the crimped end removed.

Step 2:

Connect the In-Line Fan to the flue and outer casing

1. Fit the Casing slip over the outer casing.

2. Fit the flue over the inlet spigot to the In-Line Fan.

3. Fix the flue to the inlet spigot at the In-Line Fan.

Step 3

Complete the flue installation

1. Slide the casing slip up the outer casing and over the outer casing spigot

at the In-Line Fan.

2. Fix the casing slip to the outer casing and the In-Line fan

3. Complete the flue installation. Refer to appropriate Fire Dept product

specification for fixing details and specific minimum requirements.

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