TROUBLE SHOOTING, MALFUNCTION, DIAGNOSTIC
The machine
dispenses no coee,
without error signal.
During coee
dispensing, the
small and large cup
signs are lit with a
xed red light, and
accompanied by an
acoustic signal.
The small and large
cup signs are lit
with a xed red
light, and the rst
mark in the circular
perimeter (white
stripe in picture) of
the control panel is
lit with white xed
light.
The small and large
cup signs are lit with
a xed red light, and
the third mark in the
circular perimeter
(white stripe in the
picture) of the control
panel is lit with white
xed light.
Process error
The pressure
measured in
the system is
too high
No water in the pump. Check if the water tank is clean and
lled with fresh water, check its posi-
tion on the machine.
Never use the machine without
capsule.
Press again on the small or large cup
sign to dispense coee.
If the problem persists, contact your
local sales representative.
The closing lever of
the capsule holder is
open or not closed
properly.
The capsule is defec-
tive.
Close the lever capsule holder and
press again the small or large cup to
dispense coee.
Insert a new capsule and press again
the small or large cup to dispense
coee.
Level sensor
problem
The level sensor is
defective.
The thermal sensor of
the heating system is
switched o, meaning
an overheating.
Disconnect the power cable and
wait for about 30 seconds, then
reconnect the power cable.
Disconnect the power cable and
wait for about 10 minutes, then
reconnect the power cable.
If the problem persists, contact your
local sales representative.
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Thermal sensor
problem
Press again on the small or large cup
sign to dispense coee.
If the problem persists, contact your
local sales representative.
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Action
Diagnostic
Cause
Trouble,
malfunction
indication
12
The small and large
cup signs are lit with a
xed red light, and the
fourth mark in the cir-
cular perimeter (white
stripe in picture) of the
control panel is lit with
white xed light.
The small and large
cup signs are lit with a
xed red light, and the
fth mark in the circu-
lar perimeter (white
stripe in picture) of the
control panel is lit with
white xed light.
Position sensor
problem
The position
sensor did
not detect the
position of the
piston pump
during a due
time.
Disconnect the power cable and wait
for about 10 seconds the reconnect the
power cable.
Insert the dummy capsule in the capsule
holder and close the lever.
Ensure the water tank is lled and press
the + and – button at the same time.
Wait around 1 minute for the two cup
signs to turn white again.
If the problem persists, contact your local
sales representative.
Heating
problem
The thermal fuse
is open, due to an
overheating.
Contact your local sales representative.
ATTENTION:
Before packing the machine, proceed as follows: Connect the machine to the power mains.
Remove the water tank. Insert the capsule holder in the coee dispensing unit without capsule.
Place a high cup on the cup support grid.
Press the on/of button on the touch panel: both cup icons are lit with a xed white light.
Simultaneously press and hold the + and - symbols, until both cups lit with a red xed light (between 5
and 10 seconds).
Wait until the machine stops dispensing water. Then unplug the machine.
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13
