Fiery X3eTY2 65C-KM Instructions d'installation et d'utilisation

Part Number: 45071816

25 February 2008

If you are installing system software version 1.0a on the Fiery X3eTY2, this addendum

replaces the section “Installing system software over the network port” in the

Fiery X3eTY2 Service Guide. Be sure to use the procedure described in this addendum,

and disregard the corresponding procedure documented in the Service Guide.

If you are installing system software version 1.0 on the Fiery X3eTY2, do not use the

procedure described in this addendum. Disregard this addendum, and use the procedure

documented in the Service Guide instead.

Installing system software over the network port

The System Software DVD contains the system software and Fiery System Software

Installer. To install system software using the network port on the Fiery X3eTY2, you

need the following:

• Ethernet cross-over cable (4-pair/8-wire, short-length)

For 100BaseTX—Category 5 or higher

For 1000BaseT—Category 5e or higher

• Windows XP/2000 computer with:

• A DVD-ROM drive, built in or attached

• Support for 100BaseTX or 1000BaseT

• 512MB minimum memory capacity

Addendum to the Fiery X3eTY2 Service Guide

TOINSTALL SYSTEM SOFTWARE OVER THE NETWORK PORT

1. If possible, print a Configuration page from the Fiery X3eTY2.

Installing system software deletes all configuration settings from the Fiery X3eTY2. The

Configuration page records the customer’s current settings so that you can restore them

to the Fiery X3eTY2 after system software has been installed.

2. Power on the Windows XP/2000 PC and do the following:

• Close all software applications.

• Stop all File Transfer Protocol (FTP) and Trivial File Transfer Protocol (TFTP)

services.

• Disable all anti-virus and anti-spyware programs.

• Make sure that the PC is configured to obtain its IP address automatically (DHCP).

• Remove any network cables between the PC and the customer network.

• Disable all wireless network connections.

• Turn off the Windows Firewall.

• Disable all power-save and hibernation settings.

3. Insert the System Software DVD into the PC DVD-ROM drive.

4. If the installer does not start automatically, navigate to the root level of the DVD and

double-click FieryInstaller.exe.

5. Click Next at the Welcome screen. Read the Software License Agreement and select the “I

Agree” option if you wish to continue the installation process, and then click Next.

6. At the Connection Type screen, make sure Ethernet is selected. Click Next to advance to

the Confirmation screen.

NOTE:To avoid confusion, ignore the text and graphics on the Confirmation screen. The

screen may not accurately depict Fiery X3eTY2 hardware.

7. Shut down and power off the Fiery X3eTY2 and copier (see the Service Guide).

8. Disconnect all cables and devices from the Fiery X3eTY2 connector panel, except for the

power cable.

9. Connect an Ethernet cross-over cable from the network port of the Fiery X3eTY2 to

the PC.

Tip: To identify a cross-over cable, compare the wire sequences on the connector ends of

the cable. A cross-over cable has a different wire sequence on either end. A straight-

through cable has identical wiring on both ends.

FIGURE A Creating an isolated Ethernet network using a cross-over cable

10. Locate the Fiery X3eTY2 service switches near the DIAG LEDs. Move both service switches

to the ON position.

Remove any protective material that may be covering the service switches.

FIGURE B Fiery X3eTY2 service switches

11. Power on the Fiery X3eTY2 using its dedicated AC power switch, make sure that the soft

power button lights up, and wait approximately 15 seconds for the DIAG LEDs to

reach FF.

NOTE:If the Fiery X3eTY2 does not power on within a few seconds, press the soft power

button on the connector panel.

Windows 2000/XP PC

Ethernet cross-over cable

Network port

Service switches

Move both switches to

ON position.

12. At the PC, click Next on the Confirmation screen.

13. At the “Commence Installation?” screen, choose the language that you want to install.

Then click Next to begin installation. Wait while the files are transferred from the PC to

the Fiery X3eTY2.

NOTE:If prompted, select the PC network card to use for the installation, and click OK.

If you receive a Windows firewall or security alert, select the option to unblock the Fiery

installer so that installation can proceed.

NOTE:This segment of the installation takes approximately 25 minutes. Do not click

Cancel or close the installer screen during this time.

14. Wait until the following screen appears indicating that the files have been transferred

successfully.

FIGURE C Installer screen indicating that file transfers are complete

NOTE:To avoid confusion, ignore the text and graphics shown on the screen. This screen

may not accurately depict Fiery X3eTY2 hardware.

15. Do the following at the PC:

• Click Finish to close the installer.

NOTE:If you click Next instead of Finish, the installer displays a message instructing you

to obtain hardcopy confirmation of the installation. This message is incorrect and should

be ignored. Click Finish to dismiss the message and close the installer.

• Remove the System Software DVD.

• Restore the services, settings, and connections that you changed in step 2.

16. Power off the Fiery X3eTY2 using its dedicated AC power switch.

17. Move the service switches to normal position (away from ON).

For an illustration of the correct position of the service switches, see Figure D on page 5.

18. Disconnect the cross-over cable from the Fiery X3eTY2 network port and the PC.

FIGURE D Dismantling the isolated Ethernet network

19. Connect the following cables to the Fiery X3eTY2:

• Connect the network cable between the Fiery X3eTY2 and the customer network.

• Connect the copier interface cable between the Fiery X3eTY2 and copier.

20. Power on the copier using its main power switch.

To access the main power switch inside the copier, open the left front door. Do not use

the secondary power switch located on the top front edge of the copier.

21. Power on the Fiery X3eTY2 by moving the AC power switch on the connector panel to the

ON position (|), and make sure that the soft power button lights up.

NOTE:If the Fiery X3eTY2 does not power on within a few minutes, press the soft power

button on the connector panel.

Windows 2000/XP PC

Network port

Ethernet cross-over cable

Move both

service switches

away from ON.

22. Wait approximately 45 minutes as the system software installation continues.

NOTE:Make sure that the copier interface cable is connected between the Fiery X3eTY2

and the copier. If the copier interface cable is disconnected, you will not see the status

indicators that appear when the installation is complete.

NOTE:Do not interact with the Fiery X3eTY2 or the copier during the installation.

Although very few status indicators appear during this time, the installation is in progress

and must not be interrupted. The following table roughly summarizes the status codes

that appear on the Fiery X3eTY2 DIAG LEDs during this time:

You should see the following status indicators when the installation is complete:

• Fiery X3eTY2 DIAG LEDs display FF

• Controller button becomes active on the copier Control Panel LCD under

MACHINE mode

• Fiery X3eTY2 start page is printed (if the correct paper stock is loaded)

23. If needed, press the MACHINE button on the copier. Press the Controller button, and

then press Setup.

You are prompted to enter the Administrator password for the Fiery X3eTY2.

24. Press the blank field next to Password, and use the keyboard on the copier LCD to enter

“Fiery.1”, the default Administrator password for the Fiery X3eTY2. Press OK, and press

OK again to log on as the Administrator.

NOTE:Enter Fiery.1 exactly. The password is case-sensitive; for example, fiery.1 will not

work.

Code on Fiery X3eTY2 DIAG LEDs Duration

(rapid sequence of codes)

Approximately 10 minutes

03 Approximately 30 minutes

FF Ongoing—installation is complete and the

Fiery X3eTY2 has reached Idle

25. Reenter the customer’s settings from the Configuration page that you printed earlier.

Enter settings for Server Setup, Network Setup 1/2, and Network Setup 2/2, in that

order. Ignore the settings not included on the Configuration page if it is more

appropriate for the site administrator to set them.

For more information, see Configuration and Setup on the User Documentation CD that

accompanies the Fiery X3eTY2.

26. After all setup options are configured, press OK. Then press the “Apply, Reboot” button.

The Fiery X3eTY2 reboots with the updated setup options.

27. Install any required software patches:

• If you installed system software version 1.0a for the first time (that is, if version 1.0 was

previously installed on the Fiery X3eTY2 and you just installed version 1.0a), contact

your authorized service/support center for a list of valid software patches. Some or all

of the patches listed on the Configuration page that you printed earlier may no longer

be valid. Before installing a patch, be sure to verify with your authorized

service/support center that it is valid for your system version. Installing an invalid

patch may result in system corruption.

• If you reinstalled system software version 1.0a (that is, if version 1.0a was previously

installed on the Fiery X3eTY2 and you just reinstalled it), be sure to reinstall all

software patches that were previously installed on the Fiery X3eTY2. For a list of

previously installed patches, refer to the Configuration page that you printed earlier.

You can access software patches from one or more of the following locations:

• System Updates—Make sure that the System Updates setting and Remote Desktop

setting have been enabled in Fiery X3eTY2 Setup. Connect your PC to the customer

network and connect to the Fiery X3eTY2 using Remote Desktop. On the

Fiery X3eTY2 desktop, choose Start > All Programs > Fiery > System Updates and

click Check Now.

Running System Updates ensures that the latest security patches are installed on the

Fiery X3eTY2.

• CD or DVD media—Locate the patch file in the media directory and install it

according to the instructions provided on the media.

Troubleshooting system software installation

To learn possible causes and solutions for a specific error message or problem that occurs

during system software installation, find the symptom in the following table and perform

the suggested actions.

Symptom Possible cause Suggested action

Network port method

One of the following:

• Installer screen hangs at

Waiting for Fiery to be ready,

FTP/TFTP Setup, or

Transferring boot file for

longer than 15 minutes

• Installation fails repeatedly

One of the following:

• There is a conflict between the

installer and a software program or

network or security setting on the

PC.

• The Ethernet cross-over cable is

faulty.

• The installer is not compatible with

the PC.

1. Check again that you have disabled all software

programs and network and security settings on the

PC, as described in step 2 on page 2. Then retry the

installation.

2. If the problem persists, retry the installation using

a different Ethernet cross-over cable.

3. If the problem persists, retry the installation using

a different PC.

One of the following:

• A message appears, stating

that the installer disk cannot

be located

• A “perl.exe” error appears

The System Software DVD was removed

from the PC before the installer screens

were closed.

1. Re-insert the System Software DVD into the PC’s

DVD drive.

2. If the problem persists, use Windows Task Manager

to exit the installer.

The Fiery X3eTY2 start page fails

to print from the copier after the

installation is complete.

The copier is not loaded with the required

paper stock.

Load the copier tray with 64–74 gsm letter or A4 stock

(depending on the language of the Fiery X3eTY2

system).

USB flash drive method

Cannot load contents of the

System Software DVD onto the

USB flash drive using the USB

Flash Installer CD.

One of the following:

• The USB flash drive and/or PC do

not meet the minimum system

requirements.

• There is a conflict between the USB

Flash Installer CD and the PC.

• There is a conflict between the USB

Flash Installer CD and the USB flash

drive.

1. Make sure that the USB flash drive and the PC meet

the minimum system requirements described in

the Fiery X3eTY2 Service Guide.

2. If the problem persists, try using a different PC. If

you have been using a laptop PC, try a desktop PC

instead.

3. If the problem persists, try using a different USB

flash drive.

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