Felsenmeer SHALOSH ECO Manuel utilisateur

2017

Andreas Köpke

Felsenmeer AG

8/12/2017

SHALOSH ECO Operating instructions

Table of Contents

1Table of Contents

1TABLE OF CONTENTS 2

2INTRODUCTION 4

3OPERATION AND FUNCTIONAL MODE 4

4OPERATING ELEMENTS 6

5USE IN DAILY ROUTINE 6

5.1 START OF SHIFT 6

5.1.1 SWITCHING ON 6

5.1.2 DEVICE TEST 6

5.2 NORMAL OPERATION 7

5.2.1 DEVICE AND CONNECTION STATUS 7

5.2.2 CALLING AND HANGING UP 8

5.2.3 SPEED DIAL 8

5.3 ALARM 8

5.3.1 ALARM BUTTON -DELIBERATE ALARM 8

5.3.2 ALARM CHAIN PROCESS 8

5.3.3 DEADMAN OR TIME ALARM 9

5.3.4 TOO LITTLE MOVEMENT (NO MOVEMENT ALARM) 9

5.3.5 FALL 10

5.3.6 POSITION 10

5.3.7 LOSS 10

5.3.8 GEOFENCING 11

5.3.9 NO RESPONSE 11

5.4 END OF SHIFT 12

6ALARM CHAINS 12

6.1 CONTROL ROUND OR WATCHMAN MODE 12

6.2 PLANNING AN ALARM CHAIN 12

6.2.1 TASK 12

6.2.2 HAZARDS AND CONDITIONS 13

6.2.3 RESOURCES 13

6.2.4 WORKING CONDITIONS AND ENVIRONMENT 14

6.2.5 INSTRUCTIONS AND EXERCISES 14

7SAFETY INSTRUCTIONS 15

8COMMISSIONING 16

8.1 DELIVERY SCOPE 16

8.2 ASSEMBLY 16

SHALOSH ECO Operating instructions

8.2.1 PREREQUISITES 16

8.2.2 FITTING 17

8.2.3 CHARGE 17

8.2.4 CONFIGURE 17

8.3 DISPOSAL 18

9OVERVIEWS 18

9.1 OPERATING ELEMENTS AND FUNCTIONS 18

9.2 FAULTS AND THEIR SOLUTION 22

9.3 CONFIGURATION -TEMPLATE CUSTOMIZATION 23

9.3.1 AUTOMATIC ALARMS 23

9.3.2 ALARM PER BUTTON (DELIBERATE ALARM) 24

9.4 ALARM PROCESS 26

9.4.1 VARIANT:FIRST MESSAGE,THEN CALL 26

9.4.2 VARIANT:MESSAGE AND CALL-BACK 27

10 TECHNICAL DATA 28

11 LEGAL NOTICE 29

Introduction

2Introduction

Lone working is an important topic in companies e.g. during

maintenance work, in sprawling warehouses or during delivery pro-

cesses. The activity can be done easily by a single person, howev-

er, that also means that the person is out of sight and earshot of

colleagues. No one can come to aid the person during an accident

or other emergency situation.

This is where our personal emergency call device comes into play:

Felsenmeer’s SHALOSH is used to safeguard lone workers. It can

automatically detect an accident and call for help or also be used

directly to report a dangerous situation.

SHALOSH has been designed specifically for lone worker protection;

it distinguishes itself by its sturdy design and ease of use. A well-

configured SHALOSH is inconspicuous in practical application: the

lone worker switches it on at the start of the shift and does not need

to worry about it until he puts it back in the charging cradle at the

end of the shift. In a dangerous situation, the device automatically

does the right thing - without intervention from the lone worker.

3Operation and functional mode

Some activities within a company are carried out by persons working

alone, e.g. when checking machines and plants across a large

company site. In the event of an accident, rescue workers have to

find the lone worker quickly to provide assistance. SHALOSH sup-

ports this process by recognizing dangerous situations for lone

workers and reports accident cause and accident location to the

rescue workers.

The small, sturdy and easy to use SHALOSH detects four potentially

dangerous situations automatically. Furthermore, the lone worker

can deliberately call for help with the blind-use alarm button. Auto-

matically detected are:

Fall:

A fall can cause injuries which may require assistance.

Position:

Many tasks are carried out while standing. If the lone worker

is horizontal, however, he probably requires assistance. For

SHALOSH, the detection can be configured in such a way,

that lying down activities do not trigger an alarm - but a lone

worker who is upside down would.

Too little movement (no movement alarm):

The lone worker moves for most tasks, however, not when

he faints.

Deadman or time alarm:

Many monitoring tasks are carried out while sitting down.

The lone worker has to periodically press a button to confirm

that he is present and awake.

Loss alarm

Unfortunately, there is no easily readab le

form which addresses both men and wom -

en equally. Thus, we only refer to “lone

worker” or use the masculine form, know-

ing that this is not correct.

SHALOSH ECO Operating instructions

If the lone worker loses the device, SHALOSH can trigger an

alarm. For this, a special holster is needed.

Geofencing

With geofencing, you can define allowed and prohibited are-

as. If the lone worker is outside of allowed areas or in at

least one prohibited area, an alarm can be triggered.

No response

The lone worker can log off from the headquarters in order

to carry out a short-term activity in an area without network

coverage. If he does not report back on time, the Control

Center triggers an alarm.

If a dangerous situation is detected, an acoustic pre-alarm is trig-

gered. The lone worker can stop the alarm if he does not require

help. The acoustic signal has been designed in such a way, that the

lone worker can find the device quickly and is exposed to as little

stress as possible - after all the pre-alarm is not meant to cause an

accident.

If the lone worker does not stop the pre-alarm or he has deliberately

requested help, then SHALOSH reports the accident cause and the

accident location which it finds outdoors using GPS and indoors

using BEACON. For this, it switches seamlessly between both lo-

calization types.

For the transmission, the GSM or UMTS network is used. If UMTS is

available, then data and text message can be sent faster. Voice

connections are set up in HD quality - the caller’s voice is more

audible and clearer.

The transmission of the alarms can be configured freely. In the

event of an accident, it is possible to send a data text message to

the Control Centre, a clear text message in German to the one col-

league and a clear text message in French to the other colleague.

This makes it possible for them to come to the aid of the injured

party if they are close by.

Furthermore, SHALOSH can automatically establish an audio con-

nection or wait for call-back and accept it automatically. In this way,

crisis response can find out what kind of help is required.

Once arrived at the accident location, the rescue workers have to

quickly find the lone worker. “Acoustic vicinity locating” feature pro-

vides assistance for this. SHALOSH creates a loud acoustic signal

using the integrated loudspeaker. This enables rescue workers to

find the lone worker even in unwieldy areas, when he is unable to

call for help.

The device is also easy to use in stressful situations which makes it

a true personal alarm device. The large buttons can also be operat-

ed “blind” and the obligatory device test is supported with voice

announcements during start-up. Persons, who rarely work alone,

are able to use the device even after a short instruction period.

GPS is use d for loca tion identifier out-

doors, within the building it is BEACON.

SHALOSH can also use CIPOLLINO, D.A.N. -

Detector, gso, and gs o-v.

Operating elements

4Operating elements

The operating elements are explained in this screen, their meaning

and use are explained in this document.

Status LED

Front speaker

Alarm LED (red)

Alarm button

Green button

Black button

On/off switch

Charging LED

Microphone

5Use in daily routine

5.1 Start of shift

5.1.1 Switching on

SHALOSH stands in charging cradle at the start of the shift and is

charged. This can be checked easily: the charging LED at the lower

edge of the device lights up green.

If the lone worker takes the device from the charging cradle, it

switches itself on. It checks whether it has enough power for the

shift - otherwise switches itself off again.

In order to ensure safe operation, a device test is performed.

5.1.2 Device test

The device test ensures that the device functions properly and is

ready for use. The different functions are tested in a fixed order.

SHALOSH shows with the alarm LED (red LED, just above the alarm

button) that it is in test mode. The LED flashes in 1/4s cycle.

The device gives the announcement “test device” and then immedi-

ately issues the request “press green button”. As a reminder, that

an input is needed by the worker, the sound signal is played in

The charging LE D can also flash. T he de-

vice is then at least 90% charged.

Alternatively, he switches it on with the

small on/off b utton a t the bot tom edge of

the de vice.

If he push es the alarm b utton, it directly

triggers an ala rm, which bypas ses the

device test a nd also functions if the b at-

tery is almost empty.

The announcements are a vailable in dif-

ferent languages. They are activated on

first use.

SHALOSH ECO Operating instructions

sound signal “low high low” until the button is pressed. This also

triggers the process to accept a call.

The announcement “press alarm button” is issued. Again, a sound

signal is issued until the large red button is pressed. In case of an

emergency, help can be summoned directly. You can continue after

pressing the button.

The sensor system is checked in the next step for a series of invol-

untary alarms. The request is “hold vertical” - also with the speaker

upwards and the microphone down. As best as possible hold at top

and let it hang vertically. As soon as the device detects the location,

it goes to the next prompt “hold horizontal”: for this simply put the

device on the back - i.e. the back speaker.

In order to direct the helpers as quickly as possible to the accident

location, SHALOSH needs to know the spot. During device test,

check if there is a BEACON in the area which marks the current po-

sition. If SHALOSH detects one, the announcement “device func-

tions” is issued - the device test is finished and the shift can begin.

5.2 Normal operation

5.2.1 Device and connection status

The device functions and logs in at the Control Center, the safe-

guarding is now active. This is displayed on the device with the sta-

tus LED. If it flashes green every three seconds, then everything is

fine. In detail, this means, that the connection to the mobile network

is established and that SHALOSH knows the position of the lone

worker.

If it flashes every second (“caution”) and SHALOSH is beeping, then

SHALOSH has no connection to the network.

It can also flash blue every three seconds - the device does not

know the position of the lone worker. This increases the time it takes

to find him in the event of an accident.

SHALOSH can be fastened to clothing with a clip or carried in a

holster. The automatic detection of dangerous situations relies on

the defined position to the body.

SHALOSH does not only check if it is in reach of a mobile phone

network but also if it has a connection to the Control Center:

A person must learn about the accident and take the appropriate

measures. This can only happen if there is permanent connection to

the Control Center and alarms can also be displayed and pro-

cessed.

This connection test can also be triggered by the lone worker

manually by pressing the black button. This is intended to prevent

false alarms in the Control Center if short periods of work are carried

out in areas without sufficient mobile network coverage.

No data is sent to the Control Center - apart from the connection

test - otherwise, the device would violate data protection, unneces-

sarily consume power and cause costs.

The step is omi tted if these al arms are not

used.

The device ch ecks the sit uation in the

backg round, an action is not required.

This can be done very quickly.

This step is not necessary if the device

does not use indoor localis ation.

The login is r equired for autom atic con-

nection test.

The acoustic signal can be switched off.

A “horizontal" position of SHALOSH to

body ca n be configured as an option.

Mandatory for systems that meet the

DGUV directive 1 12-139.

Only if the option (“manual lif e check”) is

configured.

Use in daily routine

5.2.2 Calling and hanging up

SHALOSH can be called like a normal phone. The status LED lights

up green and SHALOSH is ringing. Calls are answered by pressing

the green button.

If the lone worker takes the call with the green button, then

SHALOSH works like a normal phone, i.e. it has to be held against

the ear. SHALOSH uses the following rule of thumb:

If the lone worker takes the call with a keystroke, then he can also

hold SHALOSH to his ear.

This allows him to also make calls if there are loud ambient sounds.

Pressing the green button again switches to hands free mode.

Pressing the button again switches back normal telephone mode.

The call is ended with the black button. You can also use this button

to immediately reject the call and to not even take the call.

SHALOSH shows who calls: for numbers which are recognized as

“Headquarters”, the alarm LED lights up.

5.2.3 Speed dial

If necessary, the green and black button can also be configured as

a speed dial button; a keystroke then calls the saved number. The

variety of functions on a button can overwhelm the lone worker. The

speed dial should only be used if it serves to protect the lone work-

er.

The speed dial buttons have to be pressed for at least three sec-

onds in order to prevent accidental calling.

5.3 Alarm

5.3.1 Alarm button - deliberate alarm

In the event of an accident, the lone worker can trigger an alarm by

pressing the red alarm button for a longer period.

This also works if the device is switched off and if the battery is

almost empty. SHALOSH now processes the saved alarm chain.

The alarm chain can be very finely configured. It is therefore im-

perative to train the lone worker specifically. In addition to verbal

instruction, we recommend putting up posters e.g. next to the

charging stations, in the changing or break rooms. Furthermore, an

exercise should be held at least once a year. The lone worker has to

know the device and be familiar with the processes, so that he is

actually able to get help in the event of an accident.

After triggering the alarm, the SHALOSH processes a series of func-

tions which are described in the next section.

5.3.2 Alarm chain process

The aim of the alarm chain is to distinguish real alarms from false

ones and to also ensure that help arrives quickly at the right place.

This looks like this in a normal case:

1. Alarm, time and location information are sent to the Control

Center.

2. Call alarm centre.

3. Make phone call - this allows headquarters to assess the

accident and to send the right help.

Green button:

Begin, accept, hands free

Black button:

Reject, hang up, end call.

The time threshold is configurable.

To safeguard aga inst accid ental pressing,

the bu tton has to be pressed f or a seco nd

- or long er, d epending on c onfiguration.

SHALOSH ECO Operating instructions

4. Change to “acoustic locating” mode to inform colleagues

within earshot.

5. End alarm: the lone worker or a helper presses the black

button for three seconds.

The lone worker presses the red button and lets go after one sec-

ond. The device vibrates: the keystroke was detected. Establishes

connection to the headquarters in normal phone mode i.e. the lone

worker must hold it to his ear in order to make the call. A dial tone

sounds in the handset.

The alarm LED lights up and shows that an alarm is currently being

processed. The status LED lights green and indicates that a voice

connection is either being established or has been established.

The call is taken by headquarters. In parallel, the alarm, time and

location information are sent to the headquarters. This works in dif-

ferent ways. The Control Center displays information - and the

helpers are sent to the accident location.

Once headquarters has hung up, the lone worker must put the de-

vice to one side, then it changes into “acoustic vicinity locating”. It

starts to make noise. Helper and colleagues can thus find the acci-

dent location especially if it is hard to spot.

Once the helpers are on site, it has to be reported to the device.

Pressing the black button for three seconds stops the alarm and

SHALOSH changes back to normal operation.

This alarm chain is sensible in normal situations, alternatives are

described in section 5.4. The next section describes automatic

alarms.

5.3.3 Deadman or time alarm

Many monitoring activities are carried out while sitting down, the

deadman or time alarm ensures that the lone worker is alert and

healthy.

After a certain period has elapsed, an acoustic signal is sounded

and the device vibrates.

The pre-alarm notifies the lone worker that an alarm will be triggered

if the black button is not pressed within thirty seconds. The black

button ends the pre-alarm.

If the lone worker does not end the pre-alarm, then an alarm is trig-

gered and the alarm chain from section 5.3.2 will be processed. The

alarm was in this case not triggered deliberately by the lone worker:

The telephone connection is established in hands free mode. If the

lone worker is conscious, he can talk to the headquarters without

having to operate the device.

5.3.4 Too little movement (no movement alarm)

A purely sitting activity during which the lone worker practically does

not move is rather rare. In most cases, the lone worker will move

and carry out a range of tasks. A lack of movement in this case can

mean that the lone worker fainted.

The same tim e is also u sed for speed dial

and can be cha nged.

Pressing the green button switches to

hands free m ode.

The pe riod can be configured.

The duration of the p re-a larm can be

configured. The 30s are an example.

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