Ezviz Smart Chime Manuel utilisateur

1

Basics

Reset

Button

Antenna

LED Indicator

Speaker

Power Input

Name Description

Antenna Enhances the transmission of wireless network signal

between the chime and other wireless network terminals.

LED Indicator • Solid Red: Chime is starting up.

• Slow-Flashing Red: Wi-Fi connection has failed.

• Solid Blue: Chime is functioning properly.

• Fast-Flashing Blue: Chime is ready for Wi-Fi

connection.

Reset Button Hold for 5 seconds to restart and all parameters are reset

to default.

Power Input 100 to 240 VAC, 50/60Hz

The chime appearance is subject to the actual one you have bought.

2

Get the EZVIZ App

1. Connect your mobile phone to Wi-Fi (suggested).

2. Search for “EZVIZ” in the App Store or Google Play Store™.

3. Download and install the EZVIZ app.

4. Launch the app, and register an EZVIZ user account.

Set Up the Chime

Step 1: Install the Chime.

1. Find a location between your Wi-Fi router and your doorbell.

2. Plug the chime into a power outlet. When the LED indicator is fast-

ashingblue,itisreadyforWi-Ficonnection.

Power Outlet

LED Indicator

QR Code

• Choose an outlet that is central to your home, so you can

clearly hear your doorbell notifications.

• Scan the QR code with the EZVIZ App to add the device to

your account. Please keep it for further reference.

3

Step 2: Add the Chime to your account.

1. Log in to your EZVIZ account.

2. On the Home screen, tap “+” on the upper-right corner to go to the

Scan QR Code interface.

3. Scan the QR Code on the cover of this quick start guide or on the body

of the chime.

4. Tap Next to add the chime to the EZVIZ app.

5. Tap Next to go to Link to the bell interface.

6. Turn on Link to the chime of your doorbell.

7. FollowtheEZVIZappwizardtonishthesettings.

Linking to the chime will shorten your doorbell's response time.

4

Troubleshooting

1Why the chime in my home responds slowly, or even doesn’t function?

Please confirm the following details.

1.Select the right chime type (same as the product label) in the

doorbell settings interface in the EZVIZ app.

2.Your doorbell contains a power cell which may need to charge before

therstuse.Ifyou completetheinstall processand yourdoorbell

does not appear to function, give it 10 minutes to 3 hours to charge

and then try again.

3.Make sure the Doorbell button and Human Detection button are on in

the chime settings page.

2I have failed to connect my chime to Wi-Fi.

1.Makesureyourchimeisnotblockedbyrewalloranylimitationin

your network.

2.Make sure your chime is placed as close to the router as possible for

optimal performance.

3.Do not connect too many devices to the router.

4.Make sure the static IP setting is disabled and the router can

distribute IP address to your device (DHCP is on).

3My doorbell is offline frequently.

1.Make sure the doorbell has received strong and stable Wi-Fi signal. If

you think low Wi-Fi signal strength is causing your issue, try moving

your Wi-Fi router closer to your doorbell, or add a chime to boost

Wi-Fi.

2.Make sure your router and the internet are functional.

3.The doorbell requires at least 2 Mbps uploading speed, please make

surethebandwidthofthenetwork issufcient,anddoesnothave

too many devices connected to the router.

4.If all the troubleshooting techniques listed above does not resolve

the problem, please delete the device from your EZVIZ account, reset

and re-add.

5

4

My doorbell has failed to link to my chime.

Network Connect Type 1

1.If you installed your chime between your doorbell and the router, as

thegureshownbelow.

The router and doorbell should be placed as close to each other as

possible for optimal performance, and should not exceed 10 feet

(3 m).

Doorbell

Outdoor

Chime

Indoor

Router

Indoor

Network Connect Type 2

2.If you installed your chime near the router, and far from your doorbell,

asthegureshownbelow.

The router and doorbell should be placed as close to each other as

possible for optimal performance.

Doorbell

Outdoor

Router

Indoor

Chime

Indoor

For detailed information, please visit www.ezviz.com/eu.

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