Essence Smartcare Care&Home MDsense ES700MDS Manuel utilisateur
Care@Home™
MDsense
User Guide
January 2024
TABLE OF CONTENTS
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Care@Home™ MDsense User Guide
© 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential
Table of Contents
1. Overview...........................................................................................................................................3
2. Setting Up the MDsense .................................................................................................................. 4
2.1. Determining the Best Location ............................................................................................ 4
2.2. Pairing the Device with the Control Panel............................................................................ 6
2.3. Performing a Range Test...................................................................................................... 8
2.4. Mounting the Device ........................................................................................................... 9
2.5. Performing a Fall Test........................................................................................................... 11
3. Operating the MDsense ..................................................................................................................13
3.1. Notifications ........................................................................................................................13
3.2. Supervision...........................................................................................................................13
4. Maintaining the MDsense............................................................................................................... 14
4.1. Replacing the Batteries ....................................................................................................... 14
4.2. Updating Software ...............................................................................................................15
4.3. Cleaning the Lens................................................................................................................ 16
5. Specifications...................................................................................................................................17
Appendix A Installing with Screws .................................................................................................. 20
Appendix B LED Indications ............................................................................................................ 23
Appendix C Getting Support ...........................................................................................................24
OVERVIEW
Care@Home™ MDsense User Guide
© 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential 3
1. Overview
The Essence MDsense is a battery operated, bi-directional, wireless, multidimensional fall sensor.
The MDsense can also be used with either an optional power cable or an optional emergency pull
cord, but not both at the same time.
SETTING UP THE MDSENSE
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Care@Home™ MDsense User Guide
© 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential
2. Setting Up the MDsense
To set up the MDsense:
Ensure you have four 1.5 V C alkaline batteries
Determine the best location
Pair the device with the control panel
Perform a range test
Mount the device
Perform a fall test
2.1. Determining the Best Location
The effective detection distance for MDsense is up to 4 x 4 m (13 x 13 ft.).
The MDsense Room Type option can be configured for use in large rooms up to 4 x 4 m (13 x 13 ft.), or
in standard rooms up to 3 x 3 m (9 ft. 8 inches x 9 ft. 8 inches).
The mounting location should be:
On the wall of a room in a corner with an angle of 90°.
On a suitable surface.
Suitable surfaces include dry surfaces, painted or sealed wood and concrete, ceramic tiles
On all other surfaces, mount the device using screws. For more information, refer to
Appendix A Installing with Screws on page 20.
NOTE: It is recommended that you clean the mounting surface with the alcohol
prep pads provided to remove dust, moisture and grease.
With a distance of exactly 210 cm (82½ inches) between the bottom of the MDsense and the
floor.
SETTING UP THE MDSENSE
Care@Home™ MDsense User Guide
© 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential 5
The mounting location should not be:
Where objects obscure the coverage
area, even partially. For example,
bookcases or cabinets.
A location that has moving objects in the
coverage area. For example, curtains or
light fixtures with hanging parts.
Directly in front of an air conditioner or
heat source.
SETTING UP THE MDSENSE
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Care@Home™ MDsense User Guide
© 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential
In front of a mirror.
Where a reclining armchair or sofa
obscures the coverage area, even
partially. The reclining armchair or sofa
must be nowhere within an 80cm
(31.5 in.) radius of the mounting location.
2.2. Pairing the Device with the Control Panel
Pair the device with the control panel as follows:
1. Remove the battery compartment, by pressing the release buttons and pulling downward.
2. Insert four 1.5 V C alkaline batteries into the battery compartment, for each battery:
SETTING UP THE MDSENSE
Care@Home™ MDsense User Guide
© 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential 7
a. Place the negative (-) end of the battery against the spring.
b. Press the positive (+) end of the battery toward the battery compartment until it clicks.
WARNING! A new battery can cause damage if it is incorrectly installed.
NOTE: Do not insert the battery compartment back into the device yet.
3. On the control panel, press the PAIRING button for three seconds.
4. Slide the battery compartment upward into the MDsense until it clicks.
The control panel responds with a voice announcement.
PAIRING button
SETTING UP THE MDSENSE
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Care@Home™ MDsense User Guide
© 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential
5. Ensure that the pairing process is successful. The process can have the following results:
Success The control panel beeps and the control panel activity LED blinks blue
three times.
Failure The control panel beeps and the control panel activity LED lights up
red for two seconds. Try to pair again.
Already paired The control panel beeps, the control panel activity LED lights up blue,
and the EMERGENCY button lights up red.
NOTE: An installation mode lasting 20 minutes is initiated.
2.3. Performing a Range Test
Perform a range test with the control panel as follows:
1. Press the PAIRING button on the control panel twice.
The three indication LEDs blink, the control panel responds with a voice announcement, and the
control panel activity LED blinks blue once.
PAIRING button
SETTING UP THE MDSENSE
Care@Home™ MDsense User Guide
© 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential 9
2. Standing at the installation location, pull out the socket cover.
The device LED blinks red once. The control panel responds with a voice announcement and the
control panel activity LED blinks blue once.
3. Insert the socket cover back or insert the pull cord or power cord provided with the device.
4. Press the RESET button on the control panel.
The control panel responds with a voice announcement and the control panel activity LED blinks
blue once, and then the three indication LEDs stop blinking.
5. To install the MDsense with screws, refer to Appendix A Installing with Screws on page 20.
2.4. Mounting the Device
Mount the device as follows:
NOTE: Use a ladder to place the device at the correct distance from the floor.
1. Peel off the short protective strip
Socket cover
SETTING UP THE MDSENSE
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Care@Home™ MDsense User Guide
© 2024 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential
NOTE: Do not peel off the long protective strip yet.
2. Place the device against the wall to the left of the corner so that only the long protective strip is in
contact with the wall.
3. Slide the device horizontally to the right into the corner until the exposed sticking pad is in full
contact with the wall.
4. Press the right side of the device hard against the wall for 10 seconds until the device is securely
attached to the wall. Make sure that the whole of the sticking pad is in contact with the wall.
5. Peel off the long protective strip.
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