Escene ES330-PEG Manuel utilisateur

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ES330-PEG IP Phone

User Manual

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Tables of Contents 
Getting Started 4 
1 About 4 
2 Feature Highlights: 4 
3 Technical Features 4 
Connecting Your Phone 6 
Phone overview 8 
1 Understanding Buttons and Hardware 8 
2 Understanding Phone Screen Features 10 
Basic Call Handling 11 
1 Placing a Call11 
2 Answering a Call 12 
3 Ending a Call12 
4 Using Hold and Resume (Switch Calling Line) 13 
5 Transferring Calls 13 
6 Using Mute 14 
7 Do Not Disturb 14 
8 3-way Conference 14 
9 Expansion Installation 14 
10 Expansion Settings 15 
11 Time & Date15 
12 VOIP Call Forwarding 15 
Advanced Call Handling 17 
1 Using the phone book 17 
2 Using Call Logs 18 
Keypad Instruction 19 
1 SIP Account Settings 19 
2 Network Setting 19 
3 Load default settings 20 
4 Customizing Rings and Volume20 
6 View status 20 
7 Diagnose 20 
Web Settings 22 
Main Interface-Phone Status 22 
1 Net Work 22 
1.1 LAN Port 22 
1.2 PC Port 25 
1.3 Advanced 25 
SIPAccount 27 
1Basic 27 
2 Call 28 
3 Security 29 
Phone Setting 29 
1 Basic 29 

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1.1 Time Settings 30 
1.2 Call 31 
1.3 VoIP Call Forward 32 
1.4 QoS 32 
2 Advanced 33 
2 Audio 33 
3 Line Keys 35 
4 Function Keys 36 
5 Soft Key 36 
6 Dial Plan 36 
7 IP Strategy 37 
Phone Book 38 
1 Group38 
2 Contact 38 
3 LDAP 39 
4 Ban List 40 
Phone Maintenance 40 
1 Basic 40 
1.1 HTTP Upgrade 40 
1.2 FTP Upgrade 41 
1.3 TFTP Upgrade 42 
1.4 Default Setting 42 
1.5 Reboot 42 
2 Advanced 43 
2.1 Log 43 
2.2 Auto Provision 43 
Password 45 
WEB Other Settings or Information - Appendix 45 
1 WEB User 45 
2 Multi-Language 45 
3 Note Tips 45 
 

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1.Getting Started

1.1 About

ES330-PEG is a small-screen-based IP PHONE in SayHi IP PHONE series, it has fashion and technological appearance, excellent

voice quality, and powerful features, and it is a new generation of intelligent phones to replace of the traditional desktop office terminals, It

accomplished the powerful telephony features by cooperating with the communications platform,. such as the call transfer, hotline,

three-party conference calling, speed dial, voice mail, Do Not Disturb, etc. This document updated and revised by Nolto Bilişim ve

Telekomünikasyon, Escene Turkey Distributor (www.nolto.com)

1.2 Feature Highlights:

⚫128*64 Pixel LCD with Support Chinese display

⚫HD Voice: HD Codec

⚫2 VoIP accounts

⚫Enterprise Phone Book

⚫12 programmable hard keys and support BLF

⚫Support 4 ESM32 expansion modules (128 keys).

⚫Support Plug and Play

⚫Support PoE andAC power adapter

⚫Support HTTP/TFTP/FTPAuto-provision/TR069 for upgrade software

1.3 Technical Features

Item

ES330-PEG

Screen

Grayscale LCD with background light

128*64-pixel, 4 display, 2.4 inch.

Line

Language

Multi-Language (e.g.CN/EN/Spain/Portugal/Poland/Turkey/French/Italy etc.)

Function Keys

4 Soft keys,2 Line keys (dual-color LED)

6 Navigation keys (arrow button, OK button, C button)

Volume adjust, Hands-free, Mute, Headset, Message,

Menu, Directory, Service, Hold, Redial, Conference, Transfer

VoIP Protocol

SIP 2.0

Network Protocol

HTTP, BOOTP, FTP, TFTP, IEEE 802.1Q, *IEEE 802.1X

Codec

G.723.1(5.3Kb/s,6.4Kb/s), G.729A/B(8Kb/s), G.711 A/U, G.722(64Kb/s)

QoS

TOS, Jiffer Buffer, VAD, CNG, G.168 (32ms)

Network

2×RJ45 10/100/1000M Ethernet Interfaces (LAN/PC)

IPAssignment: static IP, DHCP, PPPoE

PC port support Bridge and Router

DNS SRV, STUN, VPN(L2TP), VLAN/QoS

STUN, DTMF (In-band/RFC2833/SIP INFO)

Voice

HD Voice: HD Codec/Handset/Speaker (Full duplex)

Handle, Headset and Hands-free mode available

Support call center headsets and PC headsets

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Separated 9 Level VolumeAdjustment

Call Processing

Line Status Indicator MultiAccount

Always Forward, Busy Forward, No-answer Forward

Hotline line (Immediately/Delay)

Call Waiting, Call Queuing, Line Switching

Call Forward, Call Transfer, Call Holding, Call Pickup, *Callback

One Key Dial, Redial

Phone directly speed dial, Call record direct dial

3-way conference, SMS

DnD, Blacklist

Voice mail, Voice Prompt, Voice Message

BLF, BLA, Speed dial

P2P(Peer-to-Peer)

PBX

Call Transfer, Call Pick-Up, Network-Meeting, DND, Call Waiting, Call Hold. Call Barring,

Call Back on Busy, Anonymous Call, Intercom, Paging

Security

Signaling encryption (RC4)

Media encryption (RC4)

VPN, 802.1X, VLAN QoS(802.1pq), *LLDP

TLS, MD5, AES, ROOT/USER Management

Application

LDAP (2): search someone in two LDAP server.

Enterprise phone directory, download with server, and it support 800 contacts

Public phone directory

XML Phonebook: Search /Input/ Out put

Private phone directory: input/output 300 contacts, every contact can save 3 numbers and

the size of number is 19 bytes.

Call History (600): every record is 200 with Miss Calls /Received Calls/Dialed Calls.

Voice Message, Voice Mail Box, Light of Message.

Ringing Update, Input, Del,

*we also support to order the other APP.

Power Supply

Power adapter:AC 100-240V input and DC 12V/1Aoutput

PoE (IEEE 802.af); USB (Standard DC 5V)

Specification

DSPG Chipset

Storage Temperature: 0℃~ 60℃

Operating Humidity: 10%~90%

Size: 287mm*214mm*90mm

Net weigh: 1.2kg

Certifications

CE、FCC、RoHS、Avaya、BroadSoft、Alcatel、Yeastar、Digium,

Note: “*” Sign means function has not been published yet.

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2.Connecting Your Phone

Your system administrator will likely connect your new ES330-PEG IP PHONE to the corporate IP telephony network. If that is not the case,

refer to the graphic and table below to connect your phone.

1) Open the ES330-PEG IP PHONE box; carefully check the packing list, Packing List as follows:

Item

Counts

IP Phone

Handset

Handset Cord

Power adapter

RJ45 cable

Quick Installation

Quick User Guide

Product certification

2) As shown in figure 2.1 and figure 2.2, Please plug Handset Cord into RJ11 interface (IP PHONE and Handset), RJ45 cable into the

LAN interface；IP PHONE will automatically start if IP PHONE with POE function.

3) The phone must work together with power adapter without POE support.

4) Connect your computer to PC interface of the phone with cable.

* More detailed description please refers to the 3. Phone overview-Understanding phone buttons and hardware.

Figure 2.1 Interfaces of SayHi ES330-PEG

Figure 2.2 Foot stand of SayHi ES330-PEG

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3.Phone overview

3.1 Understanding Buttons and Hardware

Figure 3.1 Buttons and Hardware of SayHi ES330-PEG (NOTE: 330 have three lines)

Num

Buttons

Description

Headset button: Toggles the headset on or off.

Red means the feature is enabled.

Mute button: Toggles the Mute feature on or off.

Red means the feature is enabled.

Messages button: Typically, auto-dials your voice message service.

Red means have unread voice mail.

SERVICE

Server button: Open or Close the Services menu.

DIRECTORIES

Directory button: Use it to access call logs and corporate directories.

Menu button: Allows you to scroll through menus.

Volume button: Controls the volume and other settings.

CONFERENCE

Conference button: Connect calling / called party to the conference

REDIAL

Redial button: To Redial the last number.

TRANSFER

Transfer button: Transfer redirects a connected.

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HOLD

Hold button: Put a call on hold

0-9, *, #

Basic Call Handling: press “#”send out a call(default)

Speaker button

Speaker button: Toggles the speakerphone on or off.

Red, steady: Pick up and enter normal call.

Softkey

Each displays a softkey function, to activate a softkey, press the softkey button.

Line buttons

Select the phone line（Call orAnswer).

Different colors for different status:

1) Red, flashing: There is an incoming call.

2) Red, steady: Pick up and enter normal call.

3) Yellow-green, flashing: Holding call.

4) Yellow-green, steady: Active call.

Programmable

Buttons

Hotline number can be used to bind in order to achieve speed dial；Turn on BLF:

1) Red, steady: Remote line is busying.

2) Yellow-green, steady: Remote line is idle.

The order of the hot keys:

On the left top to bottom: 1, 2, 3, 4, 5, 6.

On the right top to bottom: 7, 8, 9, 10, 11, 12;

Back button: Return to the standby interface;

Navigation

button

“Up”: Adjust ring volume, operate with the “down”button

“Down”: Open ‘Missed Calls”list:

“Left”: Open “Received Calls”list.

“Right”: Open “Dialed Numbers”list

OK button: To confirm the action;

Hands-free

speakerphone

Hands-free voice of the output

LCD screen

160*32 pixels, grayscale LCD with background light.

Light strip

Red flashing: There are incoming call.

Red, steady: Missed Calls, or phone busy;

Hands-free

microphone

Sounds input when hands-free

Figure 3.2 Interfaces of SayHi ES330-PEG (NOTE: 330 support expansion, that it has an EXT port)

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Num

Hardware

functions

Footstand

Hold up phone

Footstand button

Press buttons at the same time to adjust the angle

Reserved for USB port

Enhanced scalability

Microphone port

Connect the Microphone

Power port

12VDC

Headset port

Support RJ9 interface connection

Handset port

Connect the Handset

EXT port

Expansion module interface

LAN port

Connect to a LAN interconnecting device

PC port

Connect to a local PC

3.2 Understanding Phone Screen Features

This is what your main phone screen might look like:

Figure 3.3 LCD for example is 330 (NOTE: 320 just only have two lines).

②

Ce manuel convient aux modèles suivants

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