Epygi QUADRO CS Manuel de service

QuadroCS Manual II: Administrator's Guide

QuadroCS (SW Version 3.0.x)

Edition 1, SW Release 3.0.9 and higher, August 2005

QuadroCS Manual II: Administrator's Guide

QuadroCS (SW Version 3.0.x)

Table of Contents

Manual I: see Installation Guide

Offers a Step-by-step guide to install and configure Quadro Conference Server basically.

Manual II: Administrator's Guide

About this Administrator's Guide ............................................................................................3

QuadroCS's Graphical Interface ..............................................................................................4

Administrator’s Main Page.................................................................................................................. 4

Recurrent Buttons .............................................................................................................................. 5

Recurrent Functional Buttons of the GUI ............................................................................................ 5

Entering a SIP Addresses correctly..................................................................................................... 5

Administrator’s Menus ............................................................................................................6

System Menu ...................................................................................................................................... 6

System Configuration Wizard ..................................................................................................................................6

Status ..................................................................................................................................................................8

General Information........................................................................................................................................ 8

Network Status .............................................................................................................................................. 9

Memory Status..............................................................................................................................................11

Hardware Status ...........................................................................................................................................11

SIP Registration Status ..................................................................................................................................11

Configuration Management ...................................................................................................................................12

Change Password.................................................................................................................................................12

Events................................................................................................................................................................13

Time/Date Settings ..............................................................................................................................................15

Mail Settings .......................................................................................................................................................16

Firmware Update .................................................................................................................................................16

Networking Tools.................................................................................................................................................18

Diagnostics .........................................................................................................................................................19

Upload Language Pack..........................................................................................................................................19

Conference Management Menu......................................................................................................... 20

Conferences........................................................................................................................................................20

Conference Codecs ........................................................................................................................................24

SIP Settings........................................................................................................................................................25

RTP Settings .......................................................................................................................................................26

NAT Traversal Settings .........................................................................................................................................28

Statistics ............................................................................................................................................................31

Call Routing Table................................................................................................................................................33

Recording Common Settings .................................................................................................................................36

Mail Default Settings ............................................................................................................................................37

Network Menu .................................................................................................................................. 38

DNS Settings.......................................................................................................................................................38

DHCP Settings.....................................................................................................................................................38

Uplink Settings Menu........................................................................................................................ 39

Firewall ..............................................................................................................................................................40

Advanced Firewall Settings .............................................................................................................................40

Filtering Rules .....................................................................................................................................................41

Service Pool..................................................................................................................................................43

IP Pool .........................................................................................................................................................44

Dynamic DNS Settings..........................................................................................................................................46

Registration Form............................................................................................................................. 47

Logout .............................................................................................................................................. 47

Appendix: System Default Values..........................................................................................48

Appendix: Software License Agreement................................................................................50

Manual III: see Extension User's Guide

Explains all menus that can be accessed and configured by the conference users within the QuadroCS. Further, a list of all

available conference codes can be found there.

QuadroCS Manual II: Administrator's Guide About this Administrator's Guide

QuadroCS (SW Version 3.0.x) 3

About this Administrator's Guide

The QuadroCS Manual is divided into three parts:

• Manual I: Installation Guide gives step-by-step instructions to provision the Quadro Conference Server and configure the conferences with the

Epygi SIP Server. After successfully configuring the Quadro, users will be able to automatically or manually initiate the call conferences between

several IP peers, deal with the active conferences and record them if needed.

• Manual II: Administrator's Guide that explains all QuadroCS management menus available for administrators only. Further it includes a list of

all System Default Values.

• Manual III: Conference User's Guide explains all menus that can be accessed and configured by the conference users within the QuadroCS.

Further a list of all available call codes can be found here.

QuadroCS's Graphical Interface introduces to the QuadroCS's graphical user interface and explains all recurrent buttons.

Administrator’s Menus explains each of the Administrator's management pages according to the menu structure shown on the main page of the

Quadro management.

Appendix: System Default Values lists all factory defaults.

Appendix: Software License Agreement includes the contract for using QuadroCS's hardware and software.

QuadroCS Manual II: Administrator's Guide QuadroCS's Graphical Interface

QuadroCS (SW Version 3.0.x) 4

QuadroCS's Graphical Interface

Administrator’s Main Page

After logging in as an administrator, the QuadroCS Management page is displayed. Here the administrator may access the following settings and

perform the following actions:

1. System Menu

• System Configuration Wizard

• Status

• Configuration Management

• Change Password

• Events

• Time/Date Settings

• Mail Settings

• Firmware Update

• Networking Tools

• Diagnostics

• Upload Language Pack

2. Conference Management Menu

• Conferences

• SIP Settings

• RTP Settings

• NAT Traversal Settings

• Statistics

• Call Routing Table

• Recording Common Settings

• Mail Default Settings

3. Network Menu

• DNS Settings

• DHCP Settings

4. Uplink Settings Menu

• Firewall

• Filtering Rules

• Dynamic DNS Settings

Fig. II-1: Quadro Conference Server Administrator’s page

The functional button Renew Wan IP Address appears on the administrator’s main page Quadro Conference Server Management if the Quadro

Conference Server acts as a client to a DHCP server. The button Renew WAN IP Address is used to get a new WAN IP address, i.e., the Quadro

Conference Server moves to another network.

The button Please Check Your Pending Events will be displayed on the administrator’s main menu page if any new system events exist. The link

leads to the page where these new system events are listed.

The current version of the QuadroCS's firmware and

of its boot loader is shown in the lower right corner of

the administrator’s main menu, followed by the list of

Users currently logged into the system. Information

about the IP address users accessed QuadroCS from,

the username of the logged-in user and the time until

the next automatic logout is provided here. The idle

session timeout is set to 20 minutes. If no action is

done during that time, the user automatically will be

moved to the login page and will be requested to login

again.

The Refresh link is on some pages in the lower right corner beside the field displaying the number of seconds left until the next refresh and is used

to perform a manual reload of the page.

QuadroCS Manual II: Administrator's Guide Administrator's Menus

QuadroCS (SW Version 3.0.x) 5

Recurrent Buttons

Button Description Button Description

This button leads back to the previous page of

a fixed sequence of pages (used mainly in

wizards).

This button leads back to the page you have been on

before.

This button leads onward to the next page of a

fixed sequence of pages (used mainly in

wizards).

This button confirms an operation you started before.

This button discards the latest, not yet

confirmed entries. This button confirms an operation you chose before.

This is the last button of a fixed sequence of

pages that completes and saves the entries of

the whole sequence. This button discards an operation you chose before.

This button has the same function like the "?"

in the left button bar. It opens the help page

belonging to the currently active QuadroCS

management page.

This button saves the settings modified on the

currently active management page.

This button opens a window where the last inserted IP

addresses are listed. It is a clipboard that helps the

user to make quick selection of an IP address in case it

has been already used in the past, thus to avoid typing

it again. The clipboard can hold up to 10 IP addresses,

a new IP address will replace the oldest one from the

list.

Recurrent Functional Buttons of the GUI

In connection with tables, the following buttons - among others - usually occur:

Functional Button Description

Add Allows adding a new record to the displayed table. A new page will be displayed to enter the new settings.

Edit Allows modifying the settings of the record selected by its checkbox. Normally only one record may be selected. A new

page will be displayed to enter the modified settings.

Delete Deletes the selected entry(s) of a table. A warning message will demand a confirmation before deleting an existing entry.

Select All Selects all table entry(s) for example for further deletion.

Inverse Selection Inverts an existing selection of table entry(s). If no entries are selected, clicking the button will select all records.

Refresh in... May occur in the lower right corner of a page. It displays the number of seconds remaining until the next refresh of the

page and may be used to reload the page manually.

Most of the tables offer the option to sort the entries in ascending or descending order by clicking the headings of the columns. A small arrow beside

the column heading will show the direction of sorting – upward or downward.

The entries of the table can be selected by the assigned checkboxes - one at a time, for the most part - in order to edit or delete them.

Entering a SIP Addresses correctly

Calls over IP are implemented based on Session Initiation Protocol (SIP) on the QuadroCS. When making a call to a destination that is somewhere

on the Internet, SIP address must be given.

SIP addresses have to be specified in one of the following formats:

“display name” <username@ipaddress:port>

“display name” <username@ipaddress>

username@ipaddress:port

username@ipaddress

username

The display name and the port number are optional parameters in the SIP address. If the port is not specified, 5060 will be set up as the default one.

The range of valid ports is between 1024 and 65536.

A flexible structure of wildcards is allowed. In comparison with a wildcard, the “?” character stands for only one unknown digit and the “*” character

stands for any number of any digits.

Particularly the following combinations can be used for your convenience:

- *@ipaddress - any user from the specified SIP server.

- username@* - a specified user from any SIP server.

- *@* - any user from any SIP server.

Please Note: Wildcards are available for caller addresses

only. No wildcard characters are allowed for called party

addresses. To use “*” and “?” themselves (as non wildcard

characters), use “\*” and “\?” correspondingly

QuadroCS Manual II: Administrator's Guide Administrator's Menus

QuadroCS (SW Version 3.0.x) 6

Administrator’s Menus

System Menu

Fig. II-2: QuadroCS Management page Fig. II-3: QuadroCS Management tree

System Configuration Wizard

The System Configuration Wizard is a helpful tool for the administrator to define the Quadro Conference Server’s LAN and WAN settings, to

specify regional configuration settings and to make the Quadro operational in the global network. The System Configuration Wizard MUST be run

upon the first startup of the Quadro Conference Server. The Wizard navigates through the following basic configuration parameters and settings:

• LAN Settings

• DHCP Settings

• Regional Settings

• WAN Settings

• DNS Settings

For a step-by-step guide of different applications of the QuadroCS, refer to the Manual I - Installation Guide:

LAN DHCP Settings and DNS Settings are described in the chapters

below while LAN And WAN configuration settings and regional

settings will be described in this chapter.

Please Note: It is strongly recommended that factory default

settings are left unchanged if their meanings are not fully clear

to the administrator.

Fig.0-4: System Configuration Wizard – start page

QuadroCS Manual II: Administrator's Guide Administrator's Menus

QuadroCS (SW Version 3.0.x) 7

The LAN Settings page contains information about the

Quadro host name, its IP address and the subnet mask on

the LAN side. These settings make the Quadro available to

the internal network.

The System Configuration page contains of the following

components:

Host Name requires a host name for the Quadro device.

IP Address requires the Quadro host address for the LAN

interface.

Subnet Mask requires Quadro host subnet mask.

Fig.0-5: System Configuration Wizard – System Configuration page

The Regional Settings are used to select settings specific to

the location of the Quadro. This is important for the

functionality of the voice subsystem.

The Regional Settings page consists of two drop down lists

to select the Location (country) and a corresponding

Timezone and a manipulation radio button group to choose

the GUI theme of the web based configuration pages.

Fig. 1-5 System Configuration Wizard – Regional Settings page

QuadroCS Manual II: Administrator's Guide Administrator's Menus

QuadroCS (SW Version 3.0.x) 8

The WAN Settings page contains of the following

components:

The Assign automatically via DHCP radio button selection

switches to automatic retrieval of the WAN IP address from a

DHCP server at the ISP/uplink.

Please Note: DHCP referred to here is the one running on

the provider’s side and not the QuadroCS’s personal DHCP

server.

The Assign Manually radio button switches to the manual

adjustment of IP settings. This selection requests the

following parameters:

IP Address requires the IP address for the Quadro WAN

interface.

Subnet Mask requires the subnet mask for the Quadro

device WAN interface.

Default Gateway requires the IP address of the router all

packets are sent to, for example the IP address of the

provider's router.

Fig.0-6: System Configuration Wizard – WAN IP Configuration page

Status

The system status window displays non-editable tables providing extensive status information about QuadroCS: General Information, Network

Status, Memory Status and SIP Registration Status. The links on this page lead to device transfer statistics, user mailboxes and supplementary

services configuration pages.

The System Status page consists of several tables providing system information.

General Information

The General Information table includes the following

information:

The Uptime duration since QuadroCS's last reboot.

The Device Hostname of QuadroCS.

The Conference Server Operating System version.

The Application Software shows QuadroCS's software and

file system versions.

The Boot Loader version.

The DSP Software version and the date of build.

Fig. II-7: Quadro Status – General Information page

QuadroCS Manual II: Administrator's Guide Administrator's Menus

QuadroCS (SW Version 3.0.x) 9

Network Status

The Network Status table includes the following information

about Interfaces:

The Interface Name of the LAN and WAN interfaces

available on the QuadroCS

The IP Address corresponding to each network interface.

The Subnet Mask corresponding to each network interface.

The Mac Address corresponding to each network interface.

Monitor includes links to survey LAN and WAN traffic

correspondingly. The selection of these links will open a new

window with a table of network traffic statistics on the selected

interface:

• Received Bytes

• Received Packets

• Received Errors

• Received Drop Errors

• Received Overrun Errors

• Received MultiCast

Packets

• Transmitted Bytes

• Transmitted Packets

• Transmitted Errors

• Transmitted Drop Errors

• Transmitted Carrier Errors

• Transmitted Collisions

Fig. II-8: QuadroCS Status Network Status page

When opening the corresponding Interface statistics window, at first, no traffic values are displayed. Then, every one minute, traffic statistics will be

updated. These tables serve as a kind of counter.

DNS Server, Alternative DNS Server and Default Gateway - displays the QuadroCS settings corresponding to what has been configured by the

System Configuration Wizard.

Services (NTP Server and Client, DHCP Server and Client, DNS and Firewall) Status: stopped or running.

Transfer Statistics – link to the Transfer Statistics page.

The Transfer Statistics page allows the administrator to

compose a user defined statistic table depending on the

transmit/receive value (criteria), interface type and time

period. It contains the following components:

Time Range of statistic table - the drop down list includes

the periods (days) while statistics data is to be collected and

corresponding diagram charts are to be built.

Interface - the drop down list offer the values:

WAN: Wide Area Network (WAN) events only,

LAN: Local Area Network (LAN) events only.

Fig. II-9: Transfer Statistics page

QuadroCS Manual II: Administrator's Guide Administrator's Menus

QuadroCS (SW Version 3.0.x) 10

The area Receive Values displays the number of the

following values:

Received Bytes

Received Ethernet Packets

Received packets containing Errors

Received Drop Errors (packets that have been discarded)

Received Overrun Errors that occur when the receive

buffer is not large enough to hold all incoming packets. This

error mostly appears because of a slow receiving system

Received MultiCast Packets.

The area Transmit Values displays the number of the

following values:

Transmitted Bytes

Transmitted Ethernet Packets

Transmitted packets containing Errors

Transmitted Drop Errors (Packets that have been

discarded.)

Transmitted Carrier Errors that occur because of a

defective or lost connection on the Ethernet link

Transmitted Collisions (Transfer errors that occurred

during a simultaneous packet transmission from both sides.)

Fig. II-10: Transfer Statistics Diagram Chart

To show the Transfer Statistics Diagram Charts, select the desired criteria and click Save to create the corresponding chart.

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