Eloflex C Manuel utilisateur

OWNER’S MANUAL

POWER WHEELCHAIR

Eloﬂex

Thanks and Good Luck!

Thank you for choosing an Eloﬂex as your electric powered wheelchair. It means a lot to us because our vision is

to make people’s everyday life a little easier, and to give people with disabilities a greater freedom. We hope you

experience both with the help of your Eloﬂex.

This manual contains important information on safety, use and care. We encourage you to read through this entire documentation

before using your Eloﬂex for the ﬁrst time. We also suggest that you train to run your Eloﬂex on a secluded, open and level surface

before using it in other contexts. This power wheelchair is suitable for people who have difﬁculty walking or cannot walk at all, but

who have vision ability, physical ability and mental ability to contol a power wheelchair.

The power wheelchair is of outdoor type, suitable for the use indoor and ﬂat path near buildings, but not on grass, gravel roads, large

slopes or motorway, and also not in snow.

Eloﬂex power wheelchair is designed for users with many different needs. The decision whether Eloﬂex is suitable for the user is

always taken by the ordinator or dealer together with the user herself/himself. Eloﬂex accepts no responsibility for cases where the

power wheelchair is not adapted to the user’s needs.

To use your product safely depends on whether you strictly follow the warnings, attentions and operating instructions in this manual.

The company shall not be responsible for any injury or damage caused by non-compliance with the warnings, attentions and

operating instructions. These symbols below in this manual are used to identify warnings and important information. All of them are

very important to your safety. It is strongly recommended that you should read and understand them completely.

Drive carefully!

Warning! Failure to heed the warnings in

the manual may result in personal injury.

Attention! Failure to heed the attentions in

the manual may result in damage to the

wheelchair.

Content Page

Intended use 1

Precations for safe use 2

Performance and structure 7

Assembling and unfolding 9

Joystick installation and adjusting 10

Anti-tipper instruction 10

Adjusting brake lever 10

Adjusting armrest 11

Folding 12

Use and operation 13

Battery and charger 15

Fault analysis and troubleshooting 16

Maintenance and repair 17

Technical speciﬁcations 18

Contact 18

Type classiﬁcation and intended use

Eloﬂex power wheelchairs have been developed for people

who have difﬁculty walking or cannot walk at all, but who

have vision ability, physical ability and mental ability to control

an power wheelchair.

The Eloﬂex power wheelchair is sufﬁciently compact and

ﬂexible for indoor use, but the chair is also suitable for

outdoor use. The chapter ”Technical data” at the back of this

document contains information on speed, turning radius,

range, maximum lifting capacity and maximum weight for

the user and so on. We encourage you to read all safety

information in the chapter ”Precautions for safe use” in this

document.

Eloﬂex is tested and approved according to EN12184: 2014

- class B (indoor and outdoor use). Eloﬂex is also approved

according to ISO-7176, IEC60601 and the batteries are

approved according to UN38.3.

Eloﬂex power wheelchairs meet the applicable requirements

of the MDR 2017/745.

Class 1 conformity assessment / CE marking has been

issued in accordance with Annex VIII Chapter III of MDR

2017/745. Conformity assessment procedure: Annex II and

Annex III of MDR 2017/745.The CE marking will be void if you

use replacement components or accessories that have not

been approved for this product.

Needs

The purpose of an Eloﬂex power wheelchair is to

compensate for an injury or disability, which is why it is

recommended in the following circumstances:

• If the user has the inability to walk or very limited ability

to walk, which makes it difﬁcult to move in his / her own

home.

• If there is a need to leave the home to get out or to visit

places that are normally visited in order to carry out everyday

affairs.

• When the user has difﬁculty getting to, or performing work

or activities because of his / her mobility disabilities.

It is advisable to use Eloﬂex power wheelchairs both indoors

and outdoors, if it is not possible to use hand-operated

wheelchairs due to mobility problems, but it is still possible to

properly handle power wheelchairs.

Utility

Only use the Eloﬂex power wheelchair when fully functional.

Otherwise you put yourself and others at risk. The following

list does not include all possible situations. It describes only

certain situations that may affect the usability of the power

wheelchair.

• Do not use the power wheelchair if the batteries are

defective or deformed.

• Do not use the power wheelchair if the engine is jerky or

makes abnormal noise.

• Do not use the power wheelchair if the brake function

appears to be wrong.

• If your tires are worn, contact your assistant center or

dealer.

• If you notice any damage to the seat belt, armrest, seat,

backrest, joystick or other part of the chair, contact your

assistant center or dealer.

• If you notice any damage to the electrical system (cables,

batteries, chargers, etc.), please contact your assistant

center or dealer.

Warranty

You always have a two-year warranty on your Eloﬂex power

wheelchair. The warranty conditions are in line with the

applicable national and general terms and conditions and

rules and regulations. The detailed warranty conditions can

be downloaded at www.eloﬂex.eu. Note that you should save

the original carton for your Eloﬂex during the warranty period

(the carton can be folded together and set aside).

Life span

The estimated lifetime of an Eloﬂex is 5 years. However, the

life of the product is largely affected by how it is used and

managed. An Eloﬂex can have a much longer life if you take

care of it in a good way and only use it in line with the

information in this document.

Safety regulations and risks

PLEASE READ THE SAFETY INSTRUCTIONS FROM THE

PAGE 2-6 BEFORE YOU USE YOUR ELOFLEX.

Intended Use

Expiration date

This power wheelchair is an electrical, non-asepsis

and reusable product. The safe and period of validity

for wheelchair on the clinical use not only depends on

its structural strength, but also on the user’s utilization,

environment, whether in accordance with the periodic

maintenance, and other factors. Our products have an

estimated lifetime of 5 years.

Instructions before use

• If you not completely read and understand the user

manual, please do not drive.

• The maximum loading capacity is shown in the

parameter table for technical features. Please do not

overload driving. And it is single use, please do not carry

passengers.

• Please do not drive after alcohol intake or when you are

too tired.

• Please do not drive at night or in the case of an unclear

line of sight.

• Please self-check before driving and refer to the manual

section ”adjusting” and ”Practice before operation” if

driving for the ﬁrst time.

Attention in use

• This power wheelchair can drive on a good ﬂat surface;

do not drive on muddy, rugged, soft, narrow, icy road,

bad roads such as dangerous roads without guardrails

or waterways.

• This power wheelchair has the certain ability of groove

obstacle, at this time you should reduce the speed and

travel slowly.

• This power wheelchair has the certain climbing ability, the

climbing angle is≥6, but no more than 10°.

• Please avoid driving in the crowds, trafﬁc ﬂows and other

places with heavy trafﬁc.

• Please ensure that the control system is ﬁrmly installed,

the joystick is vertical, correctly positioned. Please sit

well and buckle up in time, keep your head as back as

possible, lean against the backrest in case out of control

due to the dump.

• Press the on/off button, ﬁrstly check if the current fastest

speed setting is appropriate for yourself operating

proﬁciency, or it should be adjusted for safety;

• We recommend to drive slowly at the beginning for each

use, and gradually accelerate.

Electromagnetic interference (EMI)

Electromagnetic interference is from external electromagnetic

wave energy (like radios, TV transmission stations, CB

radio waves, and garage door starters, radio phones, etc.).

Electromagnetic interference may affect the control system

of the power wheelchair. Some interference may lead to the

brake failure, power on automatically, or steering failure, also

may lead to the permanent damages to the control systems.

Below cables information are provided for EMC reference.

Cable Max. cable length,

Shielded/unshielded

Number Cable

classiﬁcation

AC Power

Line

1.8m shielded 1 Set AC Power

DC Power

Line

1.2m shielded 1 Set DC Power

This electrical medical equipment needs special precautions

regarding EMC and put into service according to the EMC

information provided in the user manual; The equipment

conforms to this IEC 60601-1-2:2014 standard for both

immunity and emissions. Nevertheless, special precautions

need to be observed: The equipment with ESSENTIAL

PERFORMANCE/Following ESSENTIAL PERFORMANCE is

intended used in home healthcare environment.

Essential performance

The power wheelchair can work normally without moving out

of control, and the speed change is not more than ± 20%.

WARNING: Use of this equipment adjacent to or stacked with

other equipment should be avoided because it could result in

improper operation. If such use is necessary, this equipment

and the other equipment should be observed to verify that

they are operating normally”.

The use of accessories, transducers and cables other

than those speciﬁed or provided by the manufacturer of

this equipment could result in increased electromagnetic

emissions or decreased electromagnetic immunity of this

equipment and result in improper operation.

WARNING: Portable RF communications equipment

(including peripherals such as antenna cables and external

antennas) should be used no closer than 30 cm (12 inches)

to any part of the W5907, including cables speciﬁed by the

manufacturer. Otherwise, degradation of the performance of

this equipment could result.”

WARNING: If the use location is near (e.g. less than 1.5 km

from) AM, FM or TV broadcast antennas, before using this

Precautions for Safe Use

equipment, it should be observed to verify that it is operating

normally to assure that the equipment remains safe with

regard to electromagnetic disturbances throughout the

expected service life.

When the AC input voltage is interrupted, the equipment

will stop battery charging and if the power supply restored,

it could be recovered automatically, this degradation could

be accepted because it will not lead to unacceptable risks

and it will not result in the loss of basic safety or essential

performance.

EMI Compliance Table (Table 1)

Table 1 - Emission

EMS Compliance Table (Table 2-5)

Table 2 - Enclosure Port

Phenomenon Basic EMC

standard

Immunity test levels

Home healthcare

environment

Electrostatic

Dis-charge

IEC 61000-4-2 ±8 kV contact

±2kV, ±4kV,

±8kV, ±15kV air

Radiated RF EM

ﬁeld

IEC 61000-4-3

20V/m

26MHz-2.5GHz

80% AM at 1kHz

10V/m

80MHz-2.7GHz

80% AM at 1kHz

Proximity ﬁelds

from RF wireless

communications

equipment

IEC 61000-4-3 Refer to table 3

Rated power fre-

quency magnetic

ﬁelds

IEC 61000-4-8

30A/m

50Hz or 60Hz

Table 3 – Proximity ﬁelds from RF wireless

communications equipment

Test

frequency

(MHz)

Band

(MHz)

Immunity test levels

Home healthcare environment

385 380-390 Pulse modulation 18Hz, 27V/m

450 430-470 FM, ±5kHz deviation, 1kHz sine, 28V/m

710 704-787 Pulse modulation 217Hz, 9V/m

745

780

810 800-960 Pulse modulation 18Hz, 28V/m

870

930

1720 1700-

1990

Pulse modulation 217Hz, 28V/m

1845

1970

2450 2400-

2570

Pulse modulation 217Hz, 28V/m

5240 5100-

5800

Pulse modulation 217Hz, 9V/m

5500

5785

Table 4 – Input a.c. power port

Phenomenon Basic EMC

standard

Immunity test levels

Home healthcare environment

Electrical fast

tran-sients/burst

IEC 61000-4-4 ±2 kV

100kHz repetition frequency

Surges Line-to-line IEC 61000-4-5 ±0.5 kV, ±1 kV

Conducted

disturb-ances

induced by RF ﬁelds

IEC 61000-4-6

3V, 0.15MHz-80MHz

6V in ISM bands and am-

ateur radio bands between

0.15MHz and 80MHz

80%AM at 1kHz

Voltage dips

IEC 61000-4-11

0% UT; 0.5 cycle

At 0º, 45º, 90º, 135º, 180º,

225º, 270º

and 315º

0% UT; 1 cycle and

70% UT; 25/30 cycles Single

phase: at 0º

Voltage interruptions IEC 61000-4-11 0% UT; 250/300 cycles

UT=rated input voltage

Table 5 – Signal input/output parts port

Phenomenon Basic EMC standard Immunity test levels

Home healthcare environment

Electrostatic

Discharge

IEC 61000-4-2 ±8 kV contact

±2kV, ±4kV, ±8kV, ±15kV air

Phenomenon Compliance Electromagnetic

environment

RF emissions CISPR 11 Group

1, Class B

Home healthcare

environment

Harmonic distortion IEC 61000-3-2

Class A

Home healthcare

environment

Voltage ﬂuctuations

and ﬂicker

IEC 61000-3-3

Compliance

Home healthcare

environment

Precautions for Safe Use

WARNING! Please observe the WARNINGs below to avoid

any damage or injury resulted from improper use of your

wheelchair. The wheelchair user is responsible for taking

proper safety measures. We will not be liable for personal

injury and/or product damage resulted from improper use

of the wheelchair. Obey all local pedestrian trafﬁc rules. It

may be difﬁcult for others to see you when you are seated

on your wheelchair. Wait until your path is clear of trafﬁc,

and then proceed with extreme ATTENTION. Use of safety

devices such as reﬂectors, lights and safety symbols is

very important for your safety while driving.

WARNING! NEVER try a new maneuver on your own, out of

the manual stated.

WARNING! Do not use the wheelchair other than for its

original purpose. Avoid any use, such as weight training,

sports and athletics, hauling, moving or towing anything,

that may lead to safety hazards and undue stress on the

wheelchair.

WARNING! We strongly recommend that you do not smoke

cigarettes while seated on your wheelchair. You must

adhere to the following safety guidelines if you decide

to do so: Keep ashtrays a safe distance from the seat

cushions. Always make sure cigarettes are completely

extinguished before disposal.

WARNING! Before getting on/off the wheelchair, you

should sit behind as far as possible to avoid injury caused

by overturning. WARNING! Avoid holding on armrest,

which will cause rollovers and injuries. WARNING! Avoid

concentrating your weight on the footrest. Otherwise, it

will cause overturning and personal injury.

WARNING! Do not use the wheelchair in manual mode

without accompanying person, which may cause personal

injury. WARNING! When sitting in the wheelchair, please

do not move by yourself, which may cause personal injury.

Ask your accompanying person for help if necessary.

WARNING! Do not make any alterations to the wheelchair

without permission. Adding accessories may change some

of the wheelchair speciﬁcations such as total weight, size,

or center of gravity. Please note that some changes may

damage things around you.

WARNING! Please do not change your seat speciﬁcation.

Do not place any cushions or pillows on the seat, which

will result in the user falling out from the wheelchair

caused by instability of seat.

WARNING! Be extremely careful when using oxygen near

electrical circuits or combustible materials. Please contact

your oxygen supplier for information on the safe use of

oxygen.

Attention! Do not change the controller settings. Please

ask your service provider to check it if you notice any

changes in your ability to control the wheelchair.

WARNING! During the operation, the wheelchair may

suddenly stop at any time. Do not operate the wheelchair

if it is abnormal or irregular.

WARNING! To prevent the wheelchair from losing control

and moving on its own, do not place the wheelchair in

manual mode on any inclined plane.

WARNING! If you expect to sit in a ﬁxed position for a long

time, turn off the power to prevent accidental movement

of the wheelchair.

WARNING! Avoid any accessories that may interfere with

the operation of the joystick. Otherwise, it will cause the

wheelchair to move unexpectedly.

WARNING! Keep yourself, clothing and other objects away

from the wheel while the wheelchair is moving. Do not

drag anything behind the wheelchair while driving.

Attention! Do not connect any other devices to the

electronic system or turn on any other devices with the

wheelchair battery.

Attention! When disconnecting wiring harness, please

hold the terminal in case damage to it. Do not pull the

wiring harness directly.

WARNING! Keep all charger connector terminals clean

and dry, away from damp sources to prevent damage to

electrical system and personal injury.

Attention! The storage temperature of wheelchair is

0ºC~50ºC. Long term storage in low or high temperature

environment will damage its function.

Attention! Always check electrical components for

corrosion. Check all brakes for looseness, wear or

damage. Check wiring harnesses and terminal posts for

breakage. If necessary, please do the replacement.

Precautions for Safe Use

Attention! Please ensure the safety of wheelchairs

and batteries during transportation. Never transport

wheelchairs or batteries with combustible materials.

Attention! Do not connect the cable directly to the battery

terminal/clip for charging.

Attention! Do not remove the fuse from the battery

harness. If the fuse is damaged, please contact your

supplier for replacement.

WARNING! Do not operate the wheelchair with dead

battery. You might get trapped.

WARNING! Please slow down when turning, don’t make

sharp turns, keep the center of gravity stable when

turning. To prevent rollover, do not move the center of

gravity in the opposite direction when turning. WARNING!

Drive straight up the slope when climbing.

Both front wheels should land at the same time. To reduce

the possibility of overturning, do not make an angle with

the slope; do not make the wheel on one side or the side

of the wheelchair to go up the slope ﬁrst. Be particularly

careful when climbing any slopes.

WARNING! Do not drive on potentially dangerous roads

or slopes, including but not limited to roads covered with

snow, ice, cut grass, or wet leaves.

WARNING! Please drive down a slope at the minimum

speed. If the descent speed is faster than expected,

release the joystick lever to stop the wheelchair, and then

press the lever lightly to control the descent speed.

WARNING! Do not place the wheelchair in the front seat of

vehicle during transportation. Otherwise, it may move and

disturb the driver.

Attention! Please contact your service provider if any

accessories of seat unit become loose; Please replace the

worn or damaged parts immediately.

WARNING! The recommended maximum climbing

angle (see parameter table) was tested in a controlled

environment. The climbing ability of your wheelchair is

affected by factors such as your weight, the speed of

your wheelchair, and the angle at which you approach the

slope.

WARNING! Reversing is only possible on ﬂat roads. When

reversing, please operate smoothly at low speed. Please

stop frequently and check to make sure there are no

obstacles on the road. To prevent rollover, do not tilt down

or backward along the slope.

WARNING! When sitting in a wheelchair, avoid any position

or movement that can change your center of gravity. This

may cause the wheelchair to tilt. WARNING! Do not put all

the weight on one side of the wheelchair armrest, such

use may cause the wheelchair to tilt.

WARNING! Do not put your hands above the seat or tilt

your body. This may damage the backrest and cause you

to fall down.

WARNING! Even if your wheelchair can cross high

obstacles, we recommend that you do not try to cross

the speciﬁed height. Such operations may cause the

wheelchair to be unstable, even rollover and cause

severe personal injury. If you have any concerns about

safely crossing obstacles, please ask for help. Please pay

attention to your operating skills and personal restrictions.

You may need to remove or cover the sills and install

ramps at exits and entrances.

WARNING! Do not attempt to climb over obstacles on

slopes. WARNING! Do not rely on a wheel to get over

obstacles.

WARNING! Never operate the wheelchair near railroad

tracks or crossings.

WARNING! Do not drive the wheelchair along the edge of a

stream, lake or sea.

Please do not drive the wheelchair across the water.

WARNING! Do not expose wheelchair to open ﬂames.

ATTENTION! Keep your wheelchair in a dry and clean

environment. Don’t take the wheelchair to shower, bath,

pool or sauna. Snow, salt, fog / spray conditions and

frozen / smooth surfaces can cause wheelchair screws

and some ﬁxtures to rust untimely.

Precautions for Safe Use

ATTENTION! Avoid prolonged exposure to excessively hot

and cold environments; it may damage the cushioned

and non-cushioned parts of the wheelchair as well as the

battery and battery components.

ATTENTION! Do not drag the wheelchair. Dragging may

exceed its own speed threshold, causing damage to key

parts of the wheelchair.

ATTENTION! Be extremely careful when moving an idle

wheelchair up and down the stairs. The wheelchair must

be folded, requiring the participation of physically capable

people.

WARNING! Do not cross stairs or escalators with the

wheelchair.

WARNING! Do not sit on a wheelchair while it is in any

transport vehicles.

WARNING! For safer handling: Always keep the power off

before moving. Failure to do so may result in touching

the joystick and causing the wheelchair to move

unexpectedly. Make sure the brakes are locked so to

prevent the wheelchair from moving during handling.

This wheelchair could be driven into the elevator, while

you must turn off the power and sit ﬁrmly to ensure that

the wheelchair will not move after entering the elevator.

WARNING! Please consult your healthcare professionals

routinely to ensure there are no health or physical

conditions that may limit or impair your ability to safely

operate your wheelchair. Consult your physician if you

are taking prescription or over-the-counter medication or

if you have any physical limitations. Some medications

and physical limitations may impair your ability to safely

operate your wheelchair.

WARNING! Do not operate your wheelchair while you are

under the inﬂuence of alcohol, as this can impair your

ability to safely operate your wheelchair.

WARNING! Every wheelchair is different. Take the time to

learn it before your driving.

WARNING! BE AWARE that becoming a capable and safe

wheelchair operator will take time and practice.

WARNING! To ensure your safety, please read and

understand this manual. You must be on high alertness

when driving any wheelchair to ensure safety.

WARNING! Radio wave sources, such as radio stations,

television stations, amateur radio transmissions,

two-way radios and mobile phones can affect wheelchair

control. The following WARNINGs should reduce the

possibility of severe injury due to accidental braking or

movement of the power wheelchair:

1. Do not turn on portable personal communication

devices, such as citizen band (CB) radios and mobile

phones when the power wheelchair is powered on;

2. Pay attention to nearby transmitters, such as radio or

television stations, and try to avoid approaching them.

3. In the event of unexpected movement or brake release,

the power wheelchair should be turned off as soon as

possible under safe conditions;

4. Please note that adding accessories or parts, or

modifying power wheelchairs may make it more

susceptible to interference from radio wave sources (note:

there is no easy way to assess the inﬂuences of above

modiﬁcations on the wheelchair’s overall immunity from

radio wave sources); and report to the power wheelchair

manufacturer of all accidents of unexpected movement or

brake release, and pay attention to nearby radio sources

and other important information.

Attention! Please return the discarded batteries,

controllers, motors, etc. to the supplier or manufacturer

for disposal to avoid environmental pollution.

Performance and Structure

backrest

armrest

frame

drive wheel

front wheel

footrest

battery case

seat cushion

joystick

motor and drive devices

Product structure

The wheelchair is mainly composed of front wheel, drive wheel, frame,

joystick (controller), motor and drive devices, armrest, push-handle,

backrest, seat cushion, footrest (pedal), battery case and charger.

The structural diagram is as below.

push-handle

Performance and Structure

Electric diagram

See the electric diagram of the wheelchair below.

joystick

main controller

battery

connectors of

right motor

right brake

left brake

left motor

connectors of

battery

connectors of

left motor

Product software version

The controller version of W5905 power wheelchair is V1.8.

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